User guide

Wave ViewPoint User Guide
Chapter 5
Receiving and Handling Calls in ViewPoint
CHAPTER CONTENTS
Using the Call Monitor folder
In the Wave ViewPoint, the Call Monitor folder is the visual counterpart to your phone. The Call
Monitor lets you see all your incoming calls and any outgoing calls at once, often with the
callers identified by name. You must have a phone associated with ViewPoint in order to use
most Call Monitor features.
Note: Calls made or answered via an Outside Line feature button on a phone do not appear in
the ViewPoint Call Monitor.
Using the Call Monitor folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Displaying the Call Monitor folder automatically . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Selecting and acting on a call in the Call Monitor . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Commands while a call is ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Commands while you’re on a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Incoming call indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Sharing your Call Monitor folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Release 3.0
October 2012