User guide

Using the Call Monitor folder 5-4
Chapter 5: Receiving and Handling Calls in ViewPoint
Wave ViewPoint User Guide
Showing, hiding, and reordering Call Monitor tabs
To show or hide individual Call Monitor tabs, as well as choose their order, do the following:
1. Choose
View > Show Tabs. (You can also right-click the Call Monitor column headers or
tabs.)
2. Click
All to select all tabs, or select a tab name and click Add or Remove to show or hide
it. Use the up and down arrow buttons to arrange the order in which the tabs are
displayed.
3. Click
OK.
Using the My Phone tab to handle calls
The My Phone tab appears if you have other tabs showing. After you answer a call, the Call
Monitor automatically switches to the My Phone tab. It is the only tab from which you can
perform call-handling commands on a call. If you select an active call in another tab, the
call-handling commands are unavailable.
Release 3.0
October 2012