User's Manual

Table Of Contents
Why is my internal storage less than advertised?
This may be due to the size of the system files on your phone, or the number of apps you have
downloaded. For a graphical representation of the storage details, touch Apps > Settings >
Storage.
How do I protect my phone from unauthorised use?
You can choose from a number of different lock options to protect your Constellation V. To select a lock
type, touch Apps > Settings > Security > Screen lock and select from Slide, Face Unlock,
Pattern, PIN or Password.
If you're using a corporate email account it may make use of a specificlock.
How do I find the IMEI number of my phone?
The IMEI number is used to identify valid phones in the network. This number can also be used to block a
stolen phone. You may be required to give this number to Vertu Customer service. To see your IMEI
number, from the home screen touch Apps > Settings >About phone > Status >IMEI.
How can I clear the log of my calls or the list of people I have contacted frequently?
To clear the call log, from the home screen, touch Phone> > >Clear call log.
To clear the frequently contacted list, do one of the following:
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From the home screen, touch Phone> > > touch Clear frequents.
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From the home screen, touch People> > > touch Clear frequents.
Why does my phone get warm?
Your Constellation V may occasionally get warm when it is used for an extended period, being charged, or
has been exposed to extreme heat. In these instances you should power off your phone (press and hold
the Power key, and then touch Power off) for a few minutes.
How do I know how much storage I have on my phone?
To view how much storage is available for use, touch Apps> Settings > Storage. The available
storage is shown in the internal storage section.
You can also view your phone's internal and cloud storage status from the Vertu Certainty app.
How do I set a photo as my wallpaper?
To set a photo you've taken as your new wallpaper, touch and hold an empty spot on one of your home
screen panels, then touch Gallery and select the photo. Depending on the size, you may be required to
crop the photo.
FAQs
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