User's Manual

Table Of Contents
PUK or PUK2 code(8 digits)
The PUK or PUK2 codes are required to unblock a PIN or PIN2 code. For PUK or PUK2 details, contact
your service provider.
IMEI number(15 digits)
The IMEI number is used to identify valid phones in the network. This number can also be used to block a
stolen phone. You may be required to give this number to Vertu Customer Service. To see your IMEI
number, from the home screen touch Apps> Settings>About phone>Status>IMEI
information.
Lock code (security code - minimum of 4 digits)
A lock code helps you protect your phone against unauthorised use. You can set your phone to ask for the
lock code that you define. Keep the code secret and in a safe place separate from your phone. If you
forget the code and your phone is locked, your phone will require service. Additional charges may apply,
and all the personal data in your phone may be deleted.
Master reset
A master reset returns your phone to the factory settings and erases all the data from the phone.
Toperform a master reset, from the home screen touch Apps> Settings>Backup& reset>
Factory data reset.
Warning: You may want to back up your data before performing a master reset.
Note: Before opting for a master reset, if you or someone else intends to log in with another Google
account remove the existing Google account. To remove an account, touch Apps> Settings>
Accounts>Google>your account name> >Remove account.
If you intend to go on using the existing Google account, you will be prompted to log into it after the master
reset is complete and the phone has rebooted.
Boot validation
Each time your phone is booted, the phone software is tested for authenticity. Most of the time this is
successful. However, two possible issues with authentication may occur. These are explained below.
Your device software has been unlocked for modification.
The authenticity of your device software cannot be verified.
If you receive either of these notifications and are unsure about what to do, contact Vertu Customer
Service for assistance.
Phone management
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