User's Guide

Table Of Contents
Vertu Services
About Vertu Services
Your unique Vertu experience starts with registration. Once you have successfully registered your phone
you are able to access the privileges and benefits by pressing the Vertu Key.
Vertu Concierge
Concierge offers 24-hour worldwide assistance, recommendations and priority bookings. They facilitate
your every request, from finding the perfect gift to accessing 'money-can't-buy' events, experiences and
everything in between. Your Concierge will fulfil every request using their unique expertise and inside
knowledge.
It's simple to stay in touch with a choice of live chat, email or telephone, depending on your personal
communication preference. And so you're always up to date, you can find your requests at the touch of
abutton.
Note: Vertu Concierge requires a subscription. For more details, contact Vertu Customer Service.
Vertu Life
Vertu Life offers access to a world of opportunity with privileged access to curated experiences and global
events, hand-picked for the discerning taste of Vertu users.
Enjoy privileged access to a private members club in Hong Kong, tickets for the Champions League final or
an invitation to join the stars at the Academy Awards, all dynamically delivered through your handset.
Vertu Setup
Vertu Setup provides peace of mind for your Vertu and your data, delivering a host of integrated security
features and services through our expert partners and best-in-class technology.
Vertu Setup also includes:
l The ability to lock, wipe, find and ring your Vertu phone at any time via the Lost Phone service. This
service does not require set up and is activated once you have registered your Vertu phone. In the
event of losing your Vertu phone, simply log in to your account on vertu.com from another device.
l Vertu Sync which allows iCloud users to easily synchronise their iCloud contacts and calendar with
their Vertu phone. See "Transfer contacts" on page 32 for more details.
* For partner services and duration please see the specification for your phone.
Vertu Support
Our renowned Vertu Customer Service is always available should you require any assistance with your
Vertu. Call or email Vertu Customer Service from within the Vertu Support app, or browse the phone user
guide and FAQs directly on your phone. With our Remote Assist technology we can support you
immediately wherever you are to keep you and your Vertu going.
Vertu Services
© 2017 Vertu Corporation Limited. All rights reserved. 24