User's Guide

Table Of Contents
If you lose your Wi-Fi connection, check the Wi-Fi status indicator at the top of your screen for the
connection strength. You may be out of range. To scan for Wi-Fi networks, touch Apps>
Settings>Wi-Fi. Drag the toggle to the right to turn on. Touch a network in the list, and then touch
CONNECT. You may need to enter Network SSID, Security, and Password details. For these details,
contact the network administrator.
When your phone has connected, the Wi-Fi indicator is shown in the status bar.
Tip: If you are using a domestic Wi-Fi connection, the security information can often be found on
your Wi-Fi router.
Why is my internal storage less than advertised?
This may be due to the size of the system files on your phone, or the number of apps you have
downloaded. For a graphical representation of the storage details, touch Apps> Settings>
Storage & USB.
How do I protect my phone from unauthorised use?
You can choose from a number of different lock options to protect your Constellation. To select a lock type,
touch Apps> Settings>Security>Screen lock and select from Swipe, Pattern, PIN or
Password.
If you're using a corporate email account it may make use of a specific lock.
How do I find the IMEI number of myphone?
The IMEI number is used to identify valid phones in the network. This number can also be used to block a
stolen phone. You may be required to give this number to Vertu Customer Service. To see your IMEI
number, from the home screen touch Apps> Settings>About phone>Status>IMEI
information.
How can I clear the log of my calls or thelist of people I have contacted frequently?
To clear the call log, from the home screen, touch Apps> Phone> > >Call history>
>Clear call log.
Why does my phone get warm?
Your Constellation may occasionally get warm when it is used for an extended period, being charged, or
has been exposed to extreme heat. In these instances you should power off your phone (press and hold
the Power key, and then touch Power off) for a few minutes.
How do I set a photo as my wallpaper?
To set a new wallpaper for the home screen, touch and hold an empty spot on the home screen, and then
touch WALLPAPERS.
FAQs
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