User's Manual

44
verykool™ i270 User Manual
VI TROUBLE SHOOTING
Before contacting the sales representative, carry out some
simple checks, as they may help you to avoid wasting more
maintenance time and money.
Problem Causes and Solutions
Cannot be
Turned On
 Check by pressing the On key for more than
；1 second
 Check if battery does not have a good touch
point, otherwise install again after removing
it and turn it
；on again
 Check battery level charge; if battery is low,
charge it
；
Network
cannot be
connected
 Weak signal; move where the signal is
；strong to try again
 Check area ；covered by network supplier
 The SIM Card is not available; contact your
network supplier
Shows
prompt
when On
 Check if SIM Card is inserted correctly (see
P12)
 Locked; choose the automatic lock
function—the device password must be
；entered before using
 Enter PIN; choose the function of PIN to be
entered every time when turning the device
On (PIN Code attached to SIM Card must be
entered on the first usage)
 Enter PUK Code: after failing to enter the