User's Manual

7. Trouble Shootings
Situation Check List Corrective Measure
All LEDs are off.
▶Check if breaker is down.
▶Ensure that the rear adapter power cord is
connected properly.
▶ Raise breaker / connect power properly
▶ If there is any problem after checking, replace the
product.
Sever connection LED is
off or blinking in red.
▶ Make sure that the LAN cable is securely plugged
into the LAN port of the router and the VST
Gateway.
▶ Make sure your router is properly connected.
▶ Connect LAN line correctly, or replace LAN line.
▶ Connect the power to the router properly.
Sever connection LED is
blinking in orange.
▶ Check if the installed router is connected normally.
▶ Make sure that the router you are connected to is
dynamic IP.
▶ Consult with internet repair.
▶ If the problem still persists after checking, contact
Customer Center to check the status of network
connection.
Power LED is blinking in
red.
▶ Make sure add device mode
▶ Make sure that the device is been updating.
▶ Press Set button to change to normal mode.
▶ The update process takes up to 5 minutes, so
wait until the end
▶ If there is any problem after checking, replace the
product.
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