Installation Guide

16
E4
Low voltage
Contact the after-sales service and
specify the error code
E5-E8
A lot of possibilities, the
cooktop must be sent in for
repair
Contact the after-sales service and
specify the error code
E7
Hob too hot because of bad
airflow or the fan is broken
Contact the after-sales service and
specify the error code
C/CC Error: automatic safety shut-off for liquid overflow
This means that the touch panel was watered with liquid.
NOISES MADE BY THE HOB
Induction hobs can make whistling or crackling sounds during normal
operation, these actually come from the pots and pans as a result of the
characteristics of the bottoms (for example, bottoms made of several
layers of material, or uneven bottoms). These noises vary depending on
the pots and pans used and the amount of food they contain, and are not
indicative of a defect of any kind.
In addition, the induction hob is equipped with an internal cooling system to
control the temperature of electronic parts; as a result, during operation
and for several minutes after the hob has been switched off, the noise of
the cooling fan will be audible. This is perfectly normal and essential for proper
appliance functioning.
AFTER-SALES SERVICE
Before contacting the After-sales Service:
1. See if you can solve the problem yourself with the help of the
“Troubleshooting guide”.
2. Switch the appliance off and then on again it to see if the problem has
been eliminated.
If the problem persists after the above checks, contact the nearest
After-Sales Service.
Always specify: