Specifications

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Technical Manuals Hard Copy Production Specifications

Comb-Bound Manuals (8-1/2 x 11)

Note: Unless otherwise specified, electronic files submitted for production were developed using MS

Word 2000/SR-1 with embedded true type fonts, Corel Draw 10, and Visio 5.0 Professional/Technical.

This technical manual should be produced using the following specifications:

- Input – Electronic MS-Word 2000/2002 file, or Adobe PDF

- Reproduction method - Digital laser copy machine

- Paper media – 60 pound offset white paper

- Two-sided (double-sided) copy with alternating odd/even page numbers.

- Title page and last page shall be 67 pound vellum bristol, pastel blue in color

- Binding - Bound in center with black comb binding. First and last page (covers) shall be clear, see-

through plastic to allow viewing of title page and last page

- First article printed shall be page-checked for correct format and legibility by ViaSat

. Additional

copies shall be randomly checked for correct format and legibility by Print Shop.

- Shrink-wrap entire document.

Do not insert this sheet in the manual.

This sheet is provided for printing and assembly instructions only.

Summary of content (30 pages)

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Technical Manuals Hard Copy Production Specifications Comb-Bound Manuals (8-1/2 x 11) Do not insert this sheet in the manual. This sheet is provided for printing and assembly instructions only. Note: Unless otherwise specified, electronic files submitted for production were developed using MS Word 2000/SR-1 with embedded true type fonts, Corel Draw 10, and Visio 5.0 Professional/Technical.
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Satellite Modem Installation and Configuration Guide ViaSat® Document Number VSD-200292-02-085 (Rev. B) SurfBeam Release 1.2/1.3 ViaSat, Inc. 6155 El Camino Real Carlsbad, CA 92009-1699 Tel: (760) 476-2200 Fax: (760) 929-3941 www.viasat.com ViaSat® Proprietary This document contains proprietary information to ViaSat, Inc. Disclosure to others, use or copying without the prior express written authorization of ViaSat, Inc. is strictly prohibited.
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NOTICES Compliance testing to current UL, FCC, Canadian, and European safety and emissions requirements is currently being conducted as of the publication date of this manual. COPYRIGHT NOTICE ©Copyright 2002, 2003 ViaSat, Inc. All rights reserved under the copyright laws of the U.S.
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SurfBeam Satellite Modem Installation and Configuration Guide Revision Rev. B Revision History Rationale A Initial Release Revision update only to include SurfBeam Release 1.3. B Note: Installation and configuration instructions are identical for SurfBeam Release 1.2 and 1.3.
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SurfBeam Satellite Modem Installation and Configuration Guide By ViaSat ii VSD-200292-02-085 Rev.
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SurfBeam Satellite Modem Installation and Configuration Guide Safety Precautions If safety precautions or important information is presented in this manual, the information will normally be presented just before the point where the hazard is likely to be encountered. Symbols used to identify the information are defined as follows: Warning This symbol indicates a procedure or practice that, if not correctly followed, could result in injury, death, or long term health hazard.
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SurfBeam Satellite Modem Installation and Configuration Guide By ViaSat iv VSD-200292-02-085 Rev.
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SurfBeam Satellite Modem Installation and Configuration Guide Table of Contents 1. GETTING STARTED ..................................................................................................................................................................1-1 1.1 1.2 REQUIRED ITEMS FOR INSTALLATION..................................................................................................................................... 1-1 COAXIAL CABLE REQUIREMENTS.........................................
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SurfBeam Satellite Modem Installation and Configuration Guide List of Figures Figure 1-1 Figure 2-1 Figure 2-2 Figure 2-3 Figure 3-1 Figure 4-1 Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 SurfBeam Satellite Modem................................................................................................................................................ 1-1 SurfBeam Satellite Modem Connectors..................................................................................................................
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SurfBeam Satellite Modem Installation and Configuration Guide 1. Getting Started Note The Satellite Modem is complelely self-contained, and contains no user serviceable parts. Note The Satellite Modem may be pre-configured before installing it at the customer’s site. Refer to Section 2. This Installation and Configuration Guide contains information to assist you in installing and configuring the ViaSat® SurfBeam Satellite Modem (SM).
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SurfBeam Satellite Modem Installation and Configuration Guide 1.2 Coaxial Cable Requirements Warning When the SM is powered on, DC voltage is present on the rear panel TX and RX connectors. 1-2 The SM and ODU must be connected using two runs (TX and RX) of Comscope type 5729 coaxial cable, not more than 120 feet [36.5 meters] long. In addition to conveying the IF signal, each coaxial cable passes DC voltage supplied by the SM to power the TXB and LNB. The SM supplies 30V, 1.
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SurfBeam Satellite Modem Installation and Configuration Guide 2. Connecting and Configuring the Equipment Figure 2-1 shows the connectors on the SM rear panel. The TEL, LINE, and USB connectors are NOT currently used. Note The Satellite Modem has no power on/off switch. Connect the SM as follows: To apply or remove power from the SM, connect or disconnect the in-line power supply from the power source. The SM will start-up every time power is applied. 1.
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SurfBeam Satellite Modem Installation and Configuration Guide 4. Power on the Support PC, and wait for it to complete the boot cycle. 5. Refer to the Support PC’s Operating System documentation, and configure the Support PC for a static IP address of 192.168.1.2. 6. Plug the in-line power supply to the power source to turn on the Satellite Modem. The power indicator on the front of the modem will light. 7.
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SurfBeam Satellite Modem Installation and Configuration Guide 10. After the login is successful, you will see the Available commands screen as shown in the example below. Note Instead of typing the entire command, you may type the first few characters of the command and press Enter. (e.g., type “dow” instead of “downstreamfrequency”, or “ups” instead of “upstream -search”). 11. At the SM> prompt , enter downstream- frequency. The existing downstream frequency will be displayed.
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SurfBeam Satellite Modem Installation and Configuration Guide Note Figure 2-3 shows the initial frequency/power search alogrithim that is used based on the entered values. 13. Remove input power from the SM by unplugging the in-line power supply from the power source. 14. Disconnect the Ethernet cable from the Support PC, and connect it to the User’s CPE. 15. Ensure the TX and RX coaxial cables are connected to the SM. 16.
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SurfBeam Satellite Modem Installation and Configuration Guide Table 2-1 Configuration Commands and Parameters Command downstreamfrequency upstream-search Parameter Downstream Frequency Value in Hz Frequency Search Offset (FMAX) Purpose 1 Specifies the downstream frequency used by the SM to receive traffic. The maximum offset frequency in Hz, from nominal frequency, that the SM will use in its search for upstream lock. The total number of frequency appraisals to be made over ± FMAX range.
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SurfBeam Satellite Modem Installation and Configuration Guide By ViaSat 2-6 VSD-200292-02-085 Rev.
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SurfBeam Satellite Modem Installation and Configuration Guide 3. Satellite Modem Indicators Figure 3-1 shows the indicators on the satellite modem’s front panel. Refer to Table 3-1 for a description of the indicators.
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SurfBeam Satellite Modem Installation and Configuration Guide By ViaSat 3-8 VSD-200292-02-085 Rev.
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SurfBeam Satellite Modem Installation and Configuration Guide 4. Troubleshooting This section contains information to aid in troubleshooting the equipment during or after installation. Refer to Table 4-1 and look for the symptom of your problem. Then go to the paragraph number as indicated in the Reference column.
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SurfBeam Satellite Modem Installation and Configuration Guide 4.1.1 PWR Indicator Does Not Light Is the Satellite Modem and In-Line Power Supply plugged in? No Plug them in Exit Yes Disconnect In-Line Power Supply from power source,. Wait 10 seconds, and reconnect. Does PWR indicator light? Yes Exit No Call Distributor or ViaSat as applicable Figure 4-1 PWR Indicator Does Not Light 4-10 VSD-200292-02-085 Rev.
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SurfBeam Satellite Modem Installation and Configuration Guide 4.1.2 RX Indicator Does Not Flash or Light Steady Is RX IN and TX OUT cable connected properly? Yes No Is LNB and TXB input power present on IFL cable? No Replace SM Exit Yes Connect IFL cable properly.
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SurfBeam Satellite Modem Installation and Configuration Guide 4.1.3 TX Indicator Does Not Blink or Light Is RX indicator on steady after 30 seconds of operation? Yes No Go to RX troubleshooting chart. Call Distributor or ViaSat as applicable Exit Figure 4-3 TX Indicator Does Not Blink or Light 4-12 VSD-200292-02-085 Rev.
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SurfBeam Satellite Modem Installation and Configuration Guide 4.1.4 LAN Indicator Does Not Blink or Light Is Ethernet cable connected properly? Yes Is user's computer on and O/S configured correctly? No Yes Is SM RX indicator lit steady after 30 seconds of operation? No Yes Call Distributor or ViaSat as applicable. No Cycle SM power.
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SurfBeam Satellite Modem Installation and Configuration Guide 4.1.5 RX Indicator Flashing Very Fast (1/8 second rate) Are the TX, RX, and LAN connections correct? No Correct the connections Exit Yes Unplug power momentarily and then reconnect. Are indicators working correctly? Yes Exit No Call Distributor or ViaSat as applicable Figure 4-5 RX Indicator Flashing Very Fast 4-14 VSD-200292-02-085 Rev.
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SurfBeam Satellite Modem Installation and Configuration Guide Appendix A Satellite Modem Network Parameter Values The following table is provided for the Installer to record the initial parameter values required for SM installation. Parameter Downstream Frequency Value in Hz Value Frequency Search Offset (FMAX, Max frequency offset from nominal of ODU) Number of Frequency Search Steps (FN, Number of Frequency steps between nominal and FMAX) Max.
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SurfBeam Satellite Modem Installation and Configuration Guide By ViaSat A-2 VSD-200292-02-085 Rev.
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SurfBeam Satellite Modem Installation and Configuration Guide Appendix B Index A L address...................................................................................2-2 login....................................................................................... 2-3 C N Caution - definition............................................................... iii coaxial cables ...............................................................1-1, 2-4 command parameter.................................
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SurfBeam Satellite Modem Installation and Configuration Guide By ViaSat B-2 VSD-200292-02-085 Rev.