Installation guide

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7) Support
The support page provides valuable information on troubleshooting and contact information, should
you require technical assistance.
• Logs
The network camera supports system log information. Click the System Log button to get the
log data and the Event Log button for event information.
• Reports
- Server Report: Click the Server Report button to get the important information about the
server’s status and should always be included when requesting support.
- Parameter List: Click the Parameter List button to see the unit’s parameters and their
current settings.
• Health Check
- System Check: Click the System Check button to get the important information about the
camera’s system resources. The pop-up window displays as below.