System information

Vicon MX Hardware System Reference G-1
G
GSupport Resources
This appendix describes the resources available to you to obtain
support for your use of Vicon MX in Vicon MX systems. It also provides
instructions on obtaining information from Vicon Online Support
(VOS) on the Web.
Technical Support
Vicon Peak offers telephone, email, and online technical support.
Telephone
You can speak with Support Engineers in the US and UK offices:
Email
You can raise feature requests, bugs, and support issues via email:
[e-mail]
World Wide Web
You can access support areas and FAQs on our Web-accessible
knowledge base, Vicon Online Support (VOS):
http://www.vicon.com/support/online_Support.htm
For further details on using this online Technical Support service, see
Vicon Online Support (VOS) on page C-1.
Oxford
[phone]
09:00 to 17:00 Greenwich Mean Time
Los Angeles
[phone]
9:00 to 17:00 Pacific Time
Denver
[phone]
09:00 to 17:00 Mountain Time
Lake Forest
[phone]
9:00 to 17:00 Pacific Time
MXhardware_Reference.book Page 1 Thursday, September 7, 2006 11:36 AM