Cerbo GX Manual

In the menu Settings → Ethernet or Settings → Wi-Fi, check the following:

1. State must be ‘Connected’

2. There must be an IP address, that does not start with 169.

3. There must be a gateway

4. There must be DNS servers

For a GX GSM, see the Troubleshooting guide in the GX GSM Menu.

In case the IP address starts with 169, check whether your network has a DHCP server running. 99% of all networks have a

DHCP server running and it is enabled by default on all well-known ADSL, cable and 3G routers. If there is no DHCP server run-

ning, then configure the ip address manually.

Ethernet

When using Ethernet and State shows 'Unplugged', verify that the Ethernet network cable is not faulty: try another one. The two

lights at the back of the Cerbo GX, where the Ethernet RJ45 cable plugs in, should be lit or blinking. Two dead lights indicate a

connection problem.

WiFi

When using Wi-Fi and the menu shows 'No Wi-Fi adapter connected' check the USB connection to the Wi-Fi dongle. Try to re-

move the dongle and insert it again.

When using Wi-Fi and the State shows 'Failure', it might be that the Wi-Fi password is incorrect. Press 'Forget network' and try to

connect again with the correct password.

Step 3. Verify VRM Portal Connectivity

Navigate to Settings → VRM online portal, and check the Connection error status:

Cerbo GX Manual