ENGLISH GX LTE 4G manual rev 00 08/2022 This manual is also available in HTML5.
GX LTE 4G manual Table of Contents 1. Introduction ........................................................................................................................... 1 1.1. General description ......................................................................................................... 1 2. Features ................................................................................................................................ 2 2.1. Built-in GPS receiver ...............................
GX LTE 4G manual 1. Introduction 1.1. General description The GX LTE 4G is an accessory for GX devices. It is a cellular modem that supports 2G, 3G and 4G technologies. It provides mobile internet for the system and a connection to the Victron Remote Management (VRM) portal. See also the GX LTE product page on our website. There are multiple models, refer to the table below to see which model best matches the available cellular network bands in your region.
GX LTE 4G manual 2. Features 2.1. Built-in GPS receiver The GX LTE 4G includes a built-in GPS receiver. When the optional active GPS antenna is installed, the system can be tracked as well as geo-fenced on the VRM Portal. The required accessory part number is GSM900200100 - Active GPS Antenna for GX GSM. 2.2. GX compatibility The GX LTE 4G can be used with any of the GX devices and requires Venus OS v2.60 or newer to be installed on the GX device. 2.3.
GX LTE 4G manual 3. Installation and configuration 3.1. Installation step-by-step Follow the steps below to install the GX LTE 4G: 1. Mount the device in a place that is not covered by metal objects. Consider using the optional outdoor antenna when installing the GX LTE 4G in a closed metal enclosure, car, or van to increase the range. 2. Mount the included antenna to the SMA connector labeled LTE. 3. An optional active GPS antenna is screwed onto the SMA connector labeled GPS. 4. Insert the SIM card.
GX LTE 4G manual 3.2. Configuration The GX LTE 4G is configured entirely via the connected GX device. Setting a SIM-PIN helps reducing the risk of the SIM card being stolen and used. Use a mobile phone to set the SIM-PIN, and thereafter configure it on the GX device as follows: 1. When using a SIM card with its SIM-PIN security disabled, the system will work without further configuration. 2. Setting a SIM-PIN helps reducing the risk of the SIM card being stolen and used.
GX LTE 4G manual Note that if you are leaving internet service coverage areas (such as an RV on the move, or a boat leaving dock to go to sea), then it is recommend to disable this setting, so that your GX is not rebooting itself for no reason. Or set it, for example, to a two hour time-out and accept a reboot every two hours when underway.
GX LTE 4G manual 4. Operation 4.1. SIM status The SIM status is displayed on the GSM overview page on the GX device. The following table shows all possible states and their meaning: Status Ready Description SIM card is installed properly and registered to the network. SIM not inserted SIM card is missing or not inserted properly. SIM tray might hang out a little. PIN required SIM card requires a 4 digit PIN for unlock. PUK required SIM is locked due to wrong PIN inputs.
GX LTE 4G manual 5. Troubleshooting 5.1. Troubleshooting guide There are many reasons for a modem internet connection to not work. Carefully go through each step of this troubleshooting guide. Make sure to start at the first step. When asking for help, make sure to mention each step taken and the result. Step Element Details 1 Power Check that the blue LED is either lit continuous or blinking. 2 USB connection The modem must be connected to USB, and visible in the Settings → GSM modem menu.
GX LTE 4G manual 6. Appendix 6.1. Accessory / Antennas 6.1.1. Outdoor 2G and 3G GSM Antenna This antenna can be used with the GX LTE 4G, for 2G, 3G as well as 4G bands. Part number GSM900100100 Mounting option Screw mount Cable type RG-316 Cable length 3.0 m Connector SMA Male straight Frequencies 800/900/1800/1900/2100 MHz Signal Gain 3 dBi 6.1.2. Outdoor 4G GSM Antenna This antenna is optimised for 4G frequency bands and as such will have slightly better reception on the 4G network.
GX LTE 4G manual 6.1.3. Active GPS Antenna Part number GSM900200100 Mounting option Magnet Cable type RG-74 Cable length 3.0 m Connector SMA Male straight Frequencies 1575.42 MHz Impedance 50 Ω 6.2. Notes regarding regional coverage A good reference to check frequencies is 4G world Coverage Map. Note that the page also contains 2G and 3G information, which is on its GSM World Coverage link on the top.
GX LTE 4G manual 7. Warranty 7.1. Five year limited warranty This limited warranty covers defects in materials and workmanship in this product and lasts for five years from the date of original purchase of this product. The customer must return the product together with the receipt of purchase to the point of purchase.
