Application Note Contents AN-1 AN-2 AN-3 AN-4 AN-5 AN-6 AN-7 AN-8 AN-9 AN-10 AN-11 AN-12 AN-13 AN-14 AN-15 AN-16 AN-17 AN-18 AN-19 AN-20 AN-21 AN-22 AN-23 AN-24 AN-25 AN-26 AN-27 AN-28 AN-29 AN-30 AN-31 AN-32 AN-33 AN-34 AN-35 AN-36 AN-37 AN-38 AN-39 AN-40 AN-41 AN-42 AN-43 Netgear DG834 Router Setup for Vi-Series Zoom x3 Router Setup for Vi-Series BT 2700 HGV router setup for Vi-series Netgear DG834 Router Setup for VDM and VDC series Zoom x3 Router Setup for VDM and VDC series Upgrading Vi-series DVRs Up
Application Note AN-1 17-5-10 Netgear DG834 ADSL Router Configuration Instructions Applies to: Vi205, Vi305, Vi405 (Vi-Series DVR) Remote Site s Connect a PC to an Ethernet port of the Netgear ADSL/router. s Power up Netgear ADSL/Router then the PC. s Open Internet Explorer, type 192.168.0.1 into the address bar, press enter. s Enter Username:'admin', Password:'password' or '1234'. The Netgear Web Console should now be displayed.
Application Note AN-2 17-5-10 Zoom x5 ADSL Router Configuration Instructions Applies to: Vi205, Vi305, Vi405 (Vi-Series DVR) Remote Site s Connect a PC to an Ethernet port of the Zoom ADSL/router. s Power up Zoom ADSL/Router then the PC. s Open Internet Explorer, type 10.0.0.2 into the address bar, press enter. Enter Username:'admin', Password:'zoomadsl'. The Zoom Web Console should now be displayed.
Application Note AN-3 17-5-10 Setup for BT 2700 HGV router for Vi-series Applies to: Vi205, Vi305, Vi405 (Vi-Series DVR) Remote Site Vi-Series DVR network settings:s Check local IP is assigned: e.g. 192.168.0.50 s Subnet mask is in same range as IP provider: e.g. 255.255.255.0 s Gateway is set to Router IP address: e.g. 192.168.0.1 s Port set to: e.g.
Application Note AN-4 17-5-10 Netgear DG834 ADSL Router Configuration Instructions Applies to: VDM/VDC Remote Site s Connect a PC to an Ethernet port of the Netgear ADSL/router. s Power up Netgear ADSL/Router then the PC. s Open Internet Explorer, type 192.168.0.1 into the address bar, press enter. s Enter Username:'admin', Password:'password' or '1234'. The Netgear Web Console should now be displayed.
Application Note AN-5 17-5-10 Zoom x5 ADSL Router Configuration Instructions Applies to: VDM/VDC Remote Site s Connect a PC to an Ethernet port of the Zoom ADSL/router. s Power up Zoom ADSL/Router then the PC. s Open Internet Explorer, type 10.0.0.2 into the address bar, press enter. Enter Username:'admin', Password:'zoomadsl'. The Zoom Web Console should now be displayed. s Select 'Basic Setup', check that VPI, VCI and Encapsulation settings match those supplied by your service provider.
Application Note AN-6 Firmware upgrade instructions for Vi-Series DVR 17-5-10 Applies to: Vi100, VI101, VI200, VI205, VI302, VI305, VI400, VI405, VI600, Vi605 (Vi-Series DVR) Upgrade procedure: s Download the ISO disc image file from http://www.oceansystems.co.uk/FirmwareUpdates.asp by right clicking on the link and then selecting "Save target as.” Select a suitable file on your computer to save the ISO file. s Use the free utility "ISO-Burner" from http://www.oceansystems.co.uk/FreeSoftware.
Application Note AN-7 Firmware upgrade instructions for M-Series DVR 17-5-10 Applies to: Vi-M1, Vi-M2, Vi-M3, Vi-M4 (M-Series DVR) Upgrade procedure: Using M-Series upgrade file (USB drive required) s Download the M-Series upgrade file from http://www.oceansystems.co.uk/FirmwareUpdates.asp by right clicking on the link and then selecting "Save target as.” Select a suitable file on your USB drive to save the upgrade file. s Insert the USB drive into the M-Series DVR.
Application Note AN-8 Controlling Multiple Vi305 DVRs from a Vi-K1 17-5-10 Applies to: Vi305, Vi-k1 Menu configuration s To enable multiple unit control you need to set a unit address for the Vi305's, each unit needs a different address: 1 (master), 2, 3 etc s To set the address you need too select Menu, then using the arrow keys select Configuration menu, then select Multi unit configuration. Select a unique address and select the number of linked units.
Application Note AN-9 CMOR Dome Upgrade Procedure 17-5-10 Applies to: Vi-D1 Classic, Vi-D2 Evolution, Vi-D2 Evolution-X Upgrade procedure: s s s s s s s s s s Attach RS-232 cable to the serial port of PC or use a USB to RS-232 convertor. Attach RS-232 to RS-485 convertor to RS-232 connection on PC. Connect a wire from RS-485 A+ convertor to terminal 4 (RS-485 A+) on the CMOR PSU. Connect a wire from RS-485 B- convertor to terminal 3 (RS-485 B-) on the CMOR PSU. (These are clearly marked on the PSU).
Application Note AN-10 Eliminating hard drive issues 17-5-10 Applies to: VDC/VDM and Vi-Series DVR’s I have a new hard drive but still get critical alert ‘drive fail’. s If you come across this it may be that the tray has failed. At this point you may have to purchase a new tray and bay to eliminate the problem. s If the DVR is a dual or triple drive system then you can swap the trays and drives around, in the bays to find what part is causing the issue.
Application Note AN-11 Vi-Series DVR noise issues 17-5-10 Applies to: Vi-Series DVR’s If the DVR becomes noisy after they have been installed for a long period of time check the following: s The fans can become fairly noisy after a long period of time. They are in a product that is running 24 hours 7 days a week, often in a dusty environment. If the fans are making a noise it is possible to replace them to resolve the problem. See below for replacement service parts.
Application Note AN-12 VDC/VDM DVR noise issues 17-5-10 Applies to: VDC/VDMs DVR’s If the DVR becomes noisy after they have been installed for a long period of time check the following: s The fans can become fairly noisy after a long period of time. They are in a product that is running 24 hours 7 days a week, often in a dusty environment. If the fans are making a noise it is possible to replace them to resolve the problem. See below for replacement service parts.
Application Note AN-13 Allocating the IP address for your DVR 17-5-10 Applies to: VDC/VDM, Vi-Series and M-Series DVR’s s Open a command prompt. Click, Start->All programs->Accessories->Command prompt. You will now have a window appear with a cursor flashing. s Find out the IP address of your PC. From the command prompt, type: ipconfig and press the return/enter key, this will give the IP address of your PC. For example if your PC’s IP address is 192.168.0.
Application Note AN-14 No remote keyboard control of DVR 17-5-10 Applies to: Vi-K1, Vi-K2 or a Vk-2 (remote keyboard) If when you select a different camera on a Vi-K2 or Vi-K3 keyboard and the LED/LCD display changes but the monitor screen does not: Try the following steps: s s s s s s First check that the Cat-5 cable is plugged into the OUT of the keyboard, as this is data output from the keyboard.
Application Note AN-15 Problems downloading incident on my LAN/WAN 17-5-10 Applies to: VDC/VDM, Vi-Series DVR I am able to connect to my DVR but I am not able to download the incident. Make sure your DVR has the latest firmware installed, this can be download from http://www.oceansystems.co.uk/FirmwareUpdates.asp Make sure you are using the latest Vi-Viewer on your PC, this can be downloaded from http://www.oceansystems.co.uk/FreeSoftware.
Application Note AN-16 What DVR’s can be used with Videoswitch keyboards 17-5-10 Applies to: VDC/VDM, Vi-Series, M-series DVR’s What DVR can I use with your keyboards? sThe Vk-1 and Vk-2 keyboards work with the VDC/VDM DVR’s. sThe Vi-K1, Vi-K2 and Vi-K3 keyboards work with the Vi-Series DVR. sThe Vi-K1, Vi-K2 and Vi-K3 keyboards work with the M-Series DVR. Keyboard information sThe Vk-1 and Vi-K1 do not have built in telemetry but do give the operator full control of the DVR.
Application Note AN-17 Drive Fail Message 17-5-10 Applies to: VDC/VDM, Vi-Series DVR’s Drive Fail message on screen. s s s Check power LED on drive(s) are on, if the power LED is off it would indicate the drive may be unlocked. This would show as a critical alert. Turn DVR’s power off, then lock the drive tray. Turn power back on, the power LED should illuminate, then critical alert should now be cleared.
Application Note AN-18 How do I enable the extra camera inputs on my DVR? 17-5-10 Applies to: Vi-Series, M-series DVRs If you have one of our Vi-Series DVR’s and you have noticed there are additional unused camera inputs it is possible to upgrade the DVR so all inputs can be used. Vi-series DVR: you can purchase an upgrade code from Videoswitch and follow the instruction below. When you purchase the upgrade, you must let us know the serial number of the DVR. The upgrade will only work for that DVR.
Application Note AN-19 17-5-10 What protocols do the VK-2, Vi-K2 and Vi-K3 keyboards support? Applies to: VK-2, Vi-K2, Vi-K3 These keyboards support the protocols in the table belowwhen driving domes directly. There are two dome outputs, so two different dome protocols can be used at once on the same system. When driving domes via a Videoswitch DVR, the protocols depend on the DVR.
Application Note AN-20 Connecting to my DVR on my local area network 17-5-10 Applies to: VDM, VDC, Vi-series, M-series To control a Videoswitch DVR and view images across a local area network (LAN) you need to install viewer software on a PC: VDM or VDC: Vi-series: M-series: VDM connect Vi-Viewer Vi-Viewer with MPEG4 You can download the viewer software free from our website: http://www.oceansystems.co.uk/FreeSoftware.
Application Note AN-21 How do I burn to CD/DVD on a Vi-series DVR 17-5-10 Applies to: Vi101, Vi102, Vi200, Vi400, Vi-600, Vi205, Vi-305, Vi-405, Vi605 Extract from user manual: Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.
Application Note AN-22 I am using Pelco-D - can I get into the dome menu? 17-5-10 Applies to: Vi-K2, Vi-K3, VK-2 sYes the Vi-k2/Vi-k3/Vk-2 has a special mode to make access to dome menus very easy.
Application Note AN-23 I have forgotten my password for my DVR 17-5-10 Applies to: VDM, VDC, Vi-series, M-series Videoswitch can supply back-door passwords to gain access to DVRs. If you have forgotten you password, please: sFind out the serial number of the DVR. This is located on the ratings label under the DVR. It is can also be seen on the monitor by pressing the HELP or INFO key. You will need to press the HELP key again or the RIGHT arrow key to access the system configuration screen.
Application Note AN-24 17-5-10 CMOR Dome Typical Installation Applies to: CMOR Vi-D1 Classic, Vi-D2 Evolution and Evolution-X Vi-K2 KEYBOARD M-series or Vi-405 DVR Mains Power Twisted Pair Twisted Pair Vi-E2 Star Expander (8 outputs, may be cascaded) COAX and optional twisted pair COAX and optional twisted pair Vi-AL1 Alarm Module (optional) Vi-PSU1 PSU COAX and optional twisted pair Mains Power CMOR Umbilical cable CMOR Dome Vi-AL1 Alarm Module (optional) Vi-PSU1 PSU Vi-AL1 Alarm Module (opti
Application Note AN-25 How long will my CMOR IR lamps last? 17-5-10 Applies to: CMOR Vi-D1 Classic, Vi-D2 Evolution sThe IR lamps are covered by a 2 year warranty sThe IR light out will degrade with time at a rate of approximately 3% per year.
Application Note AN-26 Issues with IP video server connected to CMOR dome 17-5-10 Applies to: CMOR Dome, Axis IP server sIf the images exhibit flickering, it may be that the server is not quite sensitive enough. sTurn up the video gain in the CMOR dome and the flickering should cease. Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.
Application Note AN-27 Upgrading a VDM Digital Recorder 17-5-10 Applies to: VDM-16 1. Download the ISO disc image file from the internet: http://www.oceansystems.co.uk/FirmwareUpdates.asp by right clicking on the link and then selecting "Save target As.” Select a suitable location on your computer to save the ISO file. 2. Use a CD burner such as Nero or Roxio to burn the upgrade file onto CD. You may also use the free utility "ISO-Burner" which may be downloaded form our web site: http://www.
Application Note AN-28 Is it possible to view quad display on a DVR spot output? 17-5-10 Applies to: VDM, VDC, Vi-series, M-series No, the spot monitor outputs are not capable of displaying a quad view. The main monitor output can display full screen, quad, 9-way split or 16-way split. If you require additional quad views, this can be achieved by adding one or more Videoswitch quad processor such as the Vi-P14.
Application Note AN-29 Upgrading a VDC DVR 17-5-10 Applies to: VDC-4 or VDC-9 1. Download the ISO disc image file from the internet: http://www.oceansystems.co.uk/FirmwareUpdates.asp by right clicking on the link and then selecting "Save target As.” Select a suitable location on your computer to save the ISO file. 2. Use a CD burner such as Nero or Roxio to burn the upgrade file onto CD. You may also use the free utility "ISO-Burner" which may be downloaded form our web site: http://www.oceansystems.
Application Note AN-30 How to wire a Cmor dome to an Axis video server 17-5-10 Applies to: CMOR Vi-D1 Classic, Vi-D2 Evolution and Evolution-X sGo through the setup of the Axis module from the Axis manual. sDownload the PTZ drivers for Pelco-D sSet up the CMOR Dome’s protocol to Pelco-D.
Application Note AN-31 ViX05 series quick reference guide 17-5-10 Applies to: Vi205, Vi305, Vi405 DVRs L IVE VIEW ING This DVR will normally be recording liv e images all the time irrespective of whether im ages are being played back or written to CD (unless specifically setup to use tim ers). Passw ord If a p asswo rd is req uired, press the passwo rd key follow ed by yo ur six d igit passw ord. Then press the OK bu tto n to log yo u into the system.
Application Note AN-31 ViX05 series quick reference guide 17-5-10 Applies to: Vi205, Vi305, Vi405 DVRs F IN D IN G IN F O R M ATIO N I f th e re is a C D in th e C D d ri v e w ith pre v i ou s ly s to red im a g e s o n i t, th e D VR w il l re pl a y fr om th e C D . O th e rw i se , it w il l re p la y f ro m t he bu i lt- in h a rd d riv e . F IN D D ate /T im e T his m ode finds im ages by date and tim e.
Application Note AN-31 ViX05 series quick reference guide 17-5-10 Applies to: Vi205, Vi305, Vi405 DVRs B U R N IN G IN C ID E N TS To b urn a sec tion of v id eo recording to C D, g o to t he mid dle section o f th e v ideo or to the particular image that y ou wish to backu p using th e FIN D an d PLA Y facilities as described in the FIND IN FORM ATION sec tio n. Th en do th e follo wing : C all up the BU RN - 1 screen by pr essing this key.
Application Note AN-32 How many keyboard inputs are there on a Vi205? 17-5-10 Applies to: Vi-205 sThere are two: a main input and a spot input sThe Main keyboard input will give you full control of the DVR and control the main monitor output sThe Spot keyboard input will give you control of the spot monitor output sYou can connect these keyboard inputs to a Vi-K1, Vi-K2 or Vi-K3 keyboard using a CAT5 cable sOver a distance of 100 metres or less, the CAT5 will carry the video and power to the keyboards fr
Application Note AN-33 What Routers do you support? 17-5-10 Applies to: VDC, VDM, Vi-series and M-series DVRs We have application notes that hep you set up these brands of router: sNetgear sZoom sBT Applications notes may be found on our website at this location: http://www.oceansystems.co.uk/ApplicationNotes.asp Most other routers will work perfectly well but we cannot provide addition information for their use.
Application Note AN-34 What protocols does the CMOR dome support? 17-5-10 Applies to: CMOR Vi-D1 Classic, Vi-D2-Evolution and Evolution-X The CMOR Vi-D1 Classic and Vi-D2 Evolution and Evolution-X domes support the following protocols and standard baud rates: s BBV up-the-coax sVideoswitch VXP4 9600 baud sPelcoP 4800 baud sPelcoD 2400 baud sVista 9600 baud The dome also support non-standard baud rates for all protocols: 2400, 4800 or 9600 baud.
Application Note AN-35 Can you refurbish your products? 17-5-10 Applies to: All products sYes, we can refurbish all Videoswitch products subject to availability of spare parts. sWe replace any worn or failed parts, upgrade software and perform a comprehensive system test. sPlease contact our service department for a quote. We will require product type and serial number.
Application Note AN-36 I can't see coverts why? 17-5-10 Applies to: VDC, VDM, Vi-series, M-series sIf you have set coverts, only users with the sufficient access rights will be able to view them. sAccess rights are set in the menu in the Passwords section sTo view coverts, you must log-on by pressing the PSW key, entering the password then pressing the OK key. sAs long as you have logged on and have the correct rights assigned in the menu, you will now be able to view Coverts.
Application Note AN-37 Can I connect my VDC to my network? 17-5-10 Applies to: VDC-4, VDC-9 If the Ethernet has been fitted in your VDC, you can access the DVR using our free viewing software which can be downloaded free from our web site: http://www.oceansystems.co.uk/FreeSoftware.asp sYou can check if Ethernet is enabled by pressing and holding the ALT key then pressing the SETUP key. It will say on the screen whether Ethernet is fitted or not.
Application Note AN-38 What ports do Videoswitch DVRs use? 17-5-10 Applies to: VDC, VDM, Vi-series, Vi-M series DVRs sVideoswitch DVRs can be set to use any ports. Port numbers, together with IP addresses are set in the “Network” menu. You should however avoid port numbers for data and command that have predefined usage, in notably 80 and 8080. If you keep to ports in the 9000 - 9999 range you should have no problems.
Application Note AN-39 DVR won’t save the IP address when I press OK to save? 17-5-10 Applies to: VDC, VDM, Vi-series Once you have entered the IP address simply press the LIVE key and it will automatically be saved. Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.
Application Note AN-40 What roughly is the image size for CIF, 2CIIF and 4CIF (D1) 17-5-10 Applies to: VDM, VDM, Vi-Series M-series Vi-Series DVRs The average image size depends on the quality setting and how complex the image is. Typical sizes are: 2CIF 15 - 40Kbytes M-series DVRS The average image size depends on the quality setting, how complex the image is and how much movement there is.
Application Note AN-41 CAT5 Keyboard Pin Connections 17-5-10 Applies to: VDC, VDM, Vi-series, M-series, Vk1, VK-2, Vi-K1, Vi-K2, Vi-K3 DVR Keyboard Ports for connection to keyboard (and also keyboard loop “In” port) Pin 1 2 3 4 5 6 7 8 Signal RS485+(A) input from keyboard RS485-(B) input from keyboard RS485+(A) output to keyboard +9V power output to keyboard 0V power output to keyboard RS485+(B) output to keyboard Twisted-pair video+ output to keyboard Twisted-pair video- output to keyboard CAT Cable C
Application Note AN-42 Do any of your DVR's support wide screen? 17-5-10 Applies to: VDC, VDM, Vi-series, M-series The above DVR`s do not utilise the full width of a wide screen monitor without additional equipment. However the M-series has a VGA output that can drive a wide screen TV or monitors as long as the monitor is configured to accept 4:3 aspect ratio.
Application Note AN-43 How to connect a Vi-K1 to a DVR 17-5-10 Applies to: Vi-K1, VDC, VDM, Vi-series, M-series The Vi-K1 is can be connected to the DVR by a CAT5 cable as follows: DVR (REAR) Vi-K1 (REAR) IN OUT KBD Main, spot1, spot2 or spot3 CAT5 Cable (not cross-over) Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.
Application Note AN-44 Title 17-5-10 sText Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.
Application Note AN-45 Title 17-5-10 sText Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.
Application Note AN-46 Title 17-5-10 sText Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.
Application Note AN-47 Title 17-5-10 sText Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.
Application Note AN-48 Title 17-5-10 sText Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.
Application Note AN-49 Title 17-5-10 sText Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.
Application Note AN-50 Title 17-5-10 sText Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.
Application Note AN-51 Title 17-5-10 sText Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.
Application Note AN-52 Title 17-5-10 sText Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.
Application Note AN-53 Title 17-5-10 sText Videoswitch, Ocean House, Redfields Industrial Park, Redfields Lane, Church Crookham, Hants GU52 0RD Tel: 01252-851510 Fax: 01252-851296 Email: sales@videoswitch.co.uk web: www.videoswitch.co.