User Guide DCT6400 Phase III High Definition DVR Cable Terminal
CAUTION RISK OF ELECTRIC SHOCK CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Graphical symbols and supplemental warning marking locations on bottom of terminal. WARNING TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
IMPORTANT SAFETY INSTRUCTIONS 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water. 6 Clean only with dry cloth. 7 Do not block any ventilation openings. Install in accordance with the manufacturers instructions. 8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Regulatory Information Federal Communications Commission Radio and Television Interface Statement for a Class ‘B’ Device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the residential installation.
Software License IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA.
Contact Us For technical support for your DCT6400 cable terminal, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1. For questions about your cable TV service, call your cable provider. For Motorola consumer cable products, education, and support: http://www.motorola.com/broadband For an overview of high definition television (HDTV): http://broadband.motorola.com/consumers/hdtv/default.
DCT6400 Phase III User Guide CONTENTS Introduction ............................................................................................. 3 Operation ................................................................................................. 6 Turning Power On and Off............................................................... 6 Changing Channels .......................................................................... 6 Adjusting the Volume.................................................
Recording Your Connections .............................................................. 28 Data Devices .......................................................................................... 29 Troubleshooting ....................................................................................
DCT6400 Phase III User Guide INTRODUCTION Congratulations on receiving a Motorola DCT6400 Series Phase III High Definition Advanced DVR Cable Terminal. Motorola has merged the extraordinary features of digital cable – the seemingly endless programming options, interactive program guides, video on demand (VoD), and commercial free, CD quality music – with the flexibility of a dual tuner digital video recorder (DVR) and the incredible picture quality and sound of high definition TV (HDTV).
Message Indicator Lights when message is waiting POWER switch Turns unit on or off FRONT PANEL MENU switch Displays menu INFO switch Displays current channel and program information C URSO R INFO M SG S. M ENU ON PO WER USB 2 .0 VIDEO IN L AUDIO IN R Du a l Tu n e r DVR / HDTV C a p a b le USB 2.
DCT6400 Phase III User Guide RECORD Indicator Lights when DVR is recording SELECT switch Selects menu options GUIDE switch Displays program guide OPTION switch Reserved C H ANN EL O PTIO N RECO RD G UIDE SM ART CARD REM OTE SELECT DCT6400 III Display REMOTE indicator Displays channel number and time of day Lights when remote control is in use CHANNEL SMART CARD* Scrolls up or down through the channels Supports Smart Card functionality SPDIF (coaxial) ® Provides Dolby Digital 5.
OPERATION Turning Power On and Off Press POWER on the front panel to turn the DCT6400 on or off. When using the remote control, be sure it is in cable mode by pressing CABLE before pressing POWER. Changing Channels You can change channels in two ways: • Press CHANNEL S or T on the DCT6400 front panel, or press CHANNEL + or - on the remote control to step through the channel selection. • Enter the number of the channel you wish to view using the number keys on the remote control.
DCT6400 Phase III User Guide DIGITAL VIDEO RECORDER (DVR) The DCT6400 contains a hard drive for the digital video recorder (DVR) to record standard- and high-definition TV (HDTV) programs. A standard VCR records and plays analog video. DVR records and plays digital video. Unlike an analog tape, the hard drive allows simultaneous recording and playback.
OPTIMIZING YOUR DCT6400 FOR HIGH DEFINITION TV The DCT6400 outputs HD video through its Y Pb Pr (component), HDMI, or IEEE 1394 connectors. This section describes how to optimize standard and HD video based on your HDTV and personal preferences. If you use the IEEE 1394 output, no adjustments to the settings are required. For a TV with an HDMI connection, be sure the TV is on and connected to the DCT6400 HDMI OUT connector before adjusting the settings.
DCT6400 Phase III User Guide Use your remote control or the cursor keys on the front panel to navigate the on-screen display: • Press the ▲ and ▼ keys to highlight the setting you wish to change. • Press the ► key to select an option. • To exit the setting and move to another setting, use the ▲ and ▼ keys. If the User Settings menu does not display on the HDTV screen, the TV may not support the default video output setting.
Setting Description 4:3 Override Sets the display format for 4:3 standard-definition programming. If the YPbPr Output is set to 1080i, 720p, or 480p, this setting defaults to 480i. If the YPbPr Output is set to 480i, this setting defaults to OFF and cannot be changed. Options are: • OFF displays non-high-definition programs having a 4:3 aspect ratio in wide screen format. On an HDTV, black bars display on the left and right of the picture.
DCT6400 Phase III User Guide Setting Description Font Color Sets the font color. Defaults to AUTO. Options are AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. Font Opacity Sets the opacity. Defaults to AUTO. Options are AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING. Font Edge Type Sets the edge appearance — AUTO, NONE, RAISED, DEPRESSED, UNIFORM, LEFT SHADOWED, or RIGHT SHADOWED. The default is AUTO.
ON-SCREEN GRAPHICS The DCT6400 can generate on-screen graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and interactive program guides. The DCT6400 overlays these graphics whenever you display a menu, enable closed captions, or scroll through a program grid. On-screen graphics are available for all DCT6400 video outputs except for IEEE 1394.
DCT6400 Phase III User Guide CONNECTING YOUR DCT6400 This section describes connecting the DCT6400 to your home entertainment system. Instructions and diagrams are included for connections to: • High definition television (HDTV) • A/V Receiver – Audio • Stereo TV • Stereo TV and Stereo VCR • A/V Receiver, TV, and VCR Before you move or change components on your entertainment system, review the following: • For basic cable connections, use 75-ohm coaxial cables equipped with F-type connectors.
Video Connection Options The DCT6400 offers the following video outputs: HDTV Component video, HDMI, or IEEE 1394 Standard Composite video, S-Video, or RF coaxial To determine the available inputs on your TV, check the manual supplied with the TV or the TV itself.
DCT6400 Phase III User Guide Important Safety Considerations V E N T I L A T E 2 inch space 2 2 inch C URSOR OPTION M SGS. P RECORD M ENU GUIDE ON POWER USB 2.
CONNECTING YOUR DCT6400 TO AN HDTV – VIDEO ONLY HDMI connection Component video connection IEEE 1394 connection DCT6400 Phase III OPTICAL SPDIF R AUDIO IN L RF IN 2 CM IN VIDEO SPDIF RF OUT HDMI USB RF IN 1 CABLE IN RPT OUT ETHERNET OUT IN R IR S-VIDEO AUDIO L OUT Y Pb IEEE 1394 SATA Pr SWITCHED 105-125V 60Hz 4A MAX 500W MAX TV PASS CARD Cable in Either / or HDTV Co m p o n en t Vid eo In p u t HDM I Y Pb CABL E/ ANT ENNA IN IEEE 1394 Pr 16
DCT6400 Phase III User Guide Connecting HDTV – Video Only 1 Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCT6400. 2 Connect the HDTV using component video, HDMI, or IEEE 1394. Component video (Y Pb Pr) Connect the component video cables to the Y, Pb, and Pr connectors on your DCT6400 and the HDTV. This connection carries video only. To connect the audio connections for your HDTV, refer to the following page.
CONNECTING YOUR DCT6400 TO A HDTV – AUDIO ONLY Audio connection Optical SPDIF connection SPDIF audio connection DCT6400 Phase III OPTICAL SPDIF R AUDIO IN RF IN 2 CM IN VIDEO L SPDIF RF OUT HDMI USB RF IN 1 CABLE RPTINOUT ETHERNET R IR S-VIDEO AUDIO L OUT Y IEEE 1394 OUT IN Pb SATA Pr SWITCHED 105-125V 60Hz 4A MAX 500W MAX TV PASS CARD Cable in Either / or HDTV INPUT DIGITAL INPUT COAX CABL E/ ANT ENNA IN OPT ICAL SPDIF AUDIO L EF T AUDIO RIGHT 18
DCT6400 Phase III User Guide Connecting HDTV – Audio Only Connect the stereo audio cable to the AUDIO R and L connectors on the DCT6400 and the corresponding connectors on the HDTV. If your equipment supports it, use the OPTICAL SPDIF or coaxial digital SPDIF outputs instead of the AUDIO R and L outputs. In most cases, S/PDIF offers better audio quality, including support for Dolby 5.1 Surround Sound. HDMI and IEEE1394 carry video and audio.
CONNECTING YOUR DCT6400 TO AN A/V RECEIVER – AUDIO ONLY Audio connection SPDIF audio Optical SPDIF connection connection DCT6400 Phase III OPTICAL SPDIF R AUDIO IN L SPDIF RF OUT RF IN 2 CM IN VIDEO IN CABLE RPTINOUT ETHERNET HDMI USB R IR S-VIDEO AUDIO L OUT Y IEEE 1394 OUT RF IN 1 Pb SATA Pr SWITCHED 105-125V 60Hz 4A MAX 500W MAX TV PASS CARD Either / or AUDIO R L VIDEO VIDEO S-VIDEO DIGITAL INPUT COAX DVD OPT ICAL CABL E/T V VIDEO 2 T V/M ONIT OR OUT PUT SPEAKER CONNECT ORS
DCT6400 Phase III User Guide Connecting an A/V Receiver – Audio Only The audio connections options to your A/V receiver or home theater receiver are: • Optical SPDIF: Connect the optical SPDIF cable to the OPTICAL on the DCT6400 and the corresponding connector on the A/V receiver. SPDIF connector • Coaxial SPDIF: Connect the digital audio cable to the SPDIF connector on the DCT6400 and the corresponding connector on the A/V receiver.
CONNECTING YOUR DCT6400 TO A STEREO TV RF (75 ohm) connection S-Video connection Video connection Audio connection DCT6400 Phase III OPTICAL SPDIF R AUDIO IN L SPDIF RF OUT RF IN 2 CM IN VIDEO IN HDMI USB RF IN 1 CABLE INOUT RPT ETHERNET R IR S-VIDEO AUDIO L OUT Y IEEE 1394 OUT Pb SATA Pr SWITCHED 105-125V 60Hz 4A MAX 500W MAX TV PASS CARD Cable in Stereo TV Either / or INPUT S-VIDEO VIDEO CABL E/ ANT ENNA IN AUDIO L EF T AUDIO RIGHT Depending on the TV’s inputs: 1 If possi
DCT6400 Phase III User Guide Connecting a Stereo TV 1 Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCT6400. 2 Connect the stereo audio cable to the AUDIO R and L connectors on the DCT6400 and the corresponding connectors on the stereo TV. 3 Connect an S-video cable to the S-VIDEO connectors on the DCT6400 and the TV. or Connect a video cable to the VIDEO OUT connector on the DCT6400 and the VIDEO IN connector on the TV.
CONNECTING YOUR DCT6400 TO A STEREO TV AND STEREO VCR RF (75 ohm) connection Video connection Audio connection DCT6400 Phase III OPTICAL SPDIF R AUDIO IN L SPDIF RF OUT RF IN 2 CM IN VIDEO IN ETHERNET OUT HDMI USB RF IN 1 R IR S-VIDEO CABLE INOUT RPT AUDIO L OUT Y Pb IEEE 1394 SATA Pr SWITCHED 105-125V 60Hz 4A MAX 500W MAX TV PASS CARD Cable in Stereo VCR Stereo TV INPUT INPUT CABL E/ ANT ENNA IN AUDIO S-VIDEO OUT PUT VIDEO AUDIO VIDEO VIDEO CABL E/ ANT ENNA IN To T V R L
DCT6400 Phase III User Guide Connecting a Stereo TV and Stereo VCR 1 Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCT6400. 2 Connect a stereo audio cable to the AUDIO OUT R and L connectors on the DCT6400 and the INPUT AUDIO R and L connectors on the stereo VCR. 3 Connect a video cable to the VIDEO OUT connector on the DCT6400 and the INPUT VIDEO connector on the stereo VCR.
CONNECTING YOUR DCT6400 TO AN A/V RECEIVER, TV, AND VCR RF (75 ohm) connection Video connection Audio connection Optical SPDIF connection DCT6400 Phase III OPTICAL SPDIF R AUDIO IN L SPDIF RF OUT RF IN 2 CM IN VIDEO ETHERNET HDMI USB RF IN 1 R IR S-VIDEO CABLE INOUT RPT AUDIO L OUT Y IEEE 1394 OUT IN Pb SATA Pr SWITCHED 105-125V 60Hz 4A MAX 500W MAX TV PASS CARD Cable in Stereo VCR Stereo TV INPUT INPUT CABL E/ ANT ENNA IN AUDIO S-VIDEO OUT PUT VIDEO AUDIO VIDEO VIDEO R L
DCT6400 Phase III User Guide Connecting an A/V Receiver, TV, and VCR 1 Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCT6400. 2 Connect a stereo audio cable to the AUDIO OUT R and L connectors on the DCT6400 and the INPUT R and L connectors on the A/V receiver. 3 Connect a video cable to the VIDEO OUT connector on the DCT6400 and the CABLE/TV VIDEO connector on the A/V receiver.
RECORDING YOUR CONNECTIONS Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the DCT6400 before connecting or changing cable connections. Do not place another component or object on top of the DCT6400.
DCT6400 Phase III User Guide DATA DEVICES DCT6400 Phase III OPTICAL SPDIF R AUDIO IN L SPDIF RF OUT RF IN 2 CM IN VIDEO IN CABLE RPTINOUT USB devices ETHERNET HDMI USB R IR S-VIDEO AUDIO L OUT Y IEEE 1394 OUT RF IN 1 Pb SATA Pr SWITCHED 105-125V 60Hz 4A MAX 500W MAX TV PASS CARD External hard drive Audio/video devices Do not attempt to connect data devices without contacting your service provider.
TROUBLESHOOTING Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider. Problem Possible Solution The DCT6400 will not power on The DCT6400 may have received a software update and may not power on while the new software is being installed. Try again in a few minutes. Verify that the AC power cord is connected to the DCT6400 and an AC outlet.
DCT6400 Phase III User Guide Problem Possible Solution There is no audio when viewing cable channels Verify that the MUTE button on the DCT6400 or the remote control was not pressed. Press MUTE on the remote control to restore sound. If the DCT6400 audio output is connected to the TV, verify that the MUTE button on the TV was not pressed.
Problem Possible Solution There is no video on the TV screen Verify that the TV is powered on and set to the appropriate input source for the DCT6400. Verify that the DCT6400 is powered on and tuned to an authorized cable channel. Verify that all video cables between the DCT6400 and the TV are firmly connected. Verify that the coaxial cable feed is firmly connected to the DCT6400 and the wall jack.
DCT6400 Phase III User Guide Problem Possible Solution There are black bars to the right and left of the picture Wide screen TVs display 4:3 programs in this format unless set to Stretch. Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables most wide screen TVs to stretch the video to fill the screen (see your TV manual for information about stretching 4:3 video). If the DCT6400 is connected to a wide screen TV, verify that the TV TYPE is set to 16:9 in the User Settings menu.
Problem Possible Solution There are black bars on all four sides of the picture This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To set 4:3 SD programming to fill the screen, depending on the capabilities of the TV, set 4:3 OVERRIDE to 480i or 480p. This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox format. To confirm, wait for a commercial or look for a graphic, such as a network logo.
