User's Manual Part 2

Rev.1.5 Page 96 of 121 D-16-207
VIVIX-S 1417N User Manual
6.1 Troubleshooting
6.1.1 Troubleshooting Guide
When you encounter problems while using the equipment, search for the table below for the problem or
error messages and try the solutions.If the problem persists, turn off the detector and consult your sales
representative or a distributor. Please refer to the details of the following symptoms or error messages.
 Troubleshooting must be performed by service engineer who is authorized by Vieworks. If
an unqualified person performs troubleshooting on the system resulting in damaging the
detector, software or hardware, then the Vieworks or its representative is not responsible
for the detector repair regardless of remain warranty. For more detailed information, refer
to <8.1 Service Information> and <8.2 Warranty>.
6.1.2 Fail to Turn the Detector On
Category
Description
Symptom
 Failed to turn the power of the detector.
Expected Causes
 The battery pack is attached wrongly.
 The battery pack is discharged.
 The battery pack or detector is broken down.
Solutions
1 Attach a battery pack
2 Charge a battery pack
3 Check the result after getting rid of a battery and connect the tether cable.
4 Replace other battery packs and check the result.
5 Replace other Detectors and check the result.
6 Replace the corresponding devices.
6.1.3 The Power Switch of SCU or Status LED is not worked
Category
Description
Symptom
 The power switch of Basic SCU or SCU mini is not working.
 The status LED of SCU is not responding.
Expected Causes
 Power cable is broken down.
 Errors in the fuse
 Internal circuit is broken down.
Solutions
1 Check the connection between AC power cable and SCU Basic / DC power cable
and SCU mini.
2 Turn off the power switch and turn it on again. Check a fan or the back side.
3 Replace the fuse of Basic SCU. (refer to <5.6 Replacing the Fuse of SCU>)
4 Replace another SCU and check the result of it.
5 Replace corresponding devices.