User's Manual

Wireless Service Manual
Page 122 of 124 RA14-11A-022
8. Troubleshooting
Trouble shooting must be performed by technician who is trained by the Vieworks Co., Ltd
or an organization certified by Vieworks Co., Ltd.
If an unqualified person performs troubleshooting on the system resulting in damaging the
detector, software or hardware, then the Vieworks Co., Ltd or its representative is not
responsible for the detector repair regardless of remain warranty.
For more detailed information, refer to the 9. Warranty section.
8.1 Failure Case
Failure Case Solution
Failed to turn on the power of SCU. Refer to 8.1.1
Power LED isn’t lit up. Refer to 8.1.2
Status LED isn’t lit up with green. Refer to 8.1.3
Communication Test Failure Refer to 8.1.4
8.1.1 Repairing SCU
Check if AC power cable of System Control Unit is securely plugged. If it still does not work, replace the SCU.
8.1.2 Repairing Power Failure
Check if DC power cable is securely plugged and power switch is turned on. If it still does not work, replace
the detector.
8.1.3 Configuration Failure
Turn off the SCU and turn it on again. If it still does not work, replace the detector.
8.1.4 Repairing Communication Failure
Check if LAN cable is securely plugged. If it does not work, do the first step of the following and check again.
If it still does not work, do the next step.
 Restart VXvue.
 Turn off the SCU and turn it on again.
 Replace the LAN cable.