CDE7500/CDE8600 Commercial Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.
Thank you for choosing ViewSonic As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. For CDE7500 FCC Compliance Statement This device complies with part 15 of FCC Rules.
For CDE8600 FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Indian Restriction of Hazardous Substances Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
Cautions and Warnings 1. Read these instructions completely before using the equipment. 2. Keep these instructions in a safe place. 3. Heed all warnings and follow all instructions. 4. Always handle the Display with care when moving it. 5. Never remove the rear cover. This Display contains high-voltage parts. You may be seriously injured if you touch them. 6. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. 7.
20. Unplug this equipment when it will be unused for long periods of time. 21. Refer all servicing to qualified service personnel. Service is required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped. 22. The Unit is a Monitor with LED backlight intended for general office used.
Contents Compliance Information FCC Compliance Statement................................................................. i Industry Canada Statement.................................................................. i CE Conformity for European Countries (For CDE7500)...................... i FCC Compliance Statement (For CDE7500).......................................ii CE Conformity for European Countries (For CDE8600)......................ii Indian Restriction of Hazardous Substances (For CDE8600)........
4. OSD Menu Operation 4.1 General Setting........................................................................... 19 4.2 More OSD settings...................................................................... 20 4.3 Launcher..................................................................................... 23 4.4 ViewBoard Cast........................................................................... 24 4.5 Zoom...........................................................................................
Copyright Information Copyright © ViewSonic Corporation, 2018. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Product Registration To fulfill possible future product needs, and to receive additional product information as it becomes available, please visit your region section on ViewSonic’s website to register your product online. The ViewSonic CD also provides an opportunity for you to print the product registration form. Upon completion, please mail or fax to a respective ViewSonic office. To find your registration form, use the directory “:\CD\Registration”.
1. Getting Started Congratulations on your purchase of a ViewSonic® Display. Important! Save the original box and all packing material for future shipping needs. 2 Wall Mo CDE7500 Note: The word “Windows” in this user guide refers to Microsoft Windows operating Commercial Display system. Quick Start Guide 1.
500 play uide 1.2 Wall Mount Kit Specifications (VESA) Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. 2 Wall Mount Kit Specifications (VESA) CDE7500 A B CDE8600 inch IFP7500/IFP7500-CN/ CDE7500 VESA Spec. (A x B) Standard Screw (C x D) Quantity 600 x 400 mm M8 x 20 mm 4 PN-WMK-047 Model CDE7500 CDE8600 VESA Spec.
• ViewSonic provides the standard dimensions for wall mount kits as shown in the table above. • To find the perfect mount, please browse www.viewsonic.com or call our service team. • When purchasing our wall mount kit, a detailed install manual and all parts necessary for assembly are provided. • Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the Display set.
2. Display Features This section introduces you to the features of your Display. Note: The features or applications described in this User’s manual may vary depending on the device model purchased. 2.
CDE8600 Item Description Power On/Standby button Press to show the OSD (On Screen Display) menu VOL + / VOL - button; select or adjust menu options BRI+ / BRI- button; select or adjust menu options Press to show Input Source menu Indicator and remote receiver AC Power On/Off switch 7
2.
① ⑥ Item ② ⑦ ⑧ ⑨ ⑩ ③ ② ④ ⑤ ⑪ ⑫ Description ⑬ Item Description Power port AV-IN port HDMI ports AUDIO IN port LAN port USB ports VGA port Headset port VGA-AUDIO SPDIF port AV-OUT RS232 IN/OUT port YPbPr/YCbCr IN ports 9
2.3 Camera Plate Installation 1. Install camera plate with screws on the top of the display (screw holes are located on the backside) 2. Install camera on the camera plate with screw 3.
CDE8600 11
2.
2.5 Inserting Remote Control Batteries To insert the provided batteries into the remote control follow these instructions. We recommend that you don’t mix battery types. 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post. 3. Replace the cover by aligning it with the slot on the remote control and snapping the latch shut.
3. Setting Up Your Display Warning: For the safety of you and your unit, please do not connect to a power supply before the external device is prepared. 6 Connection Diagram 3.1Schematic Connecting anconnecting External PC to a PC.
7 RS232 Connections When you use an RS232 serial port cable to connect your display to an external 3.2 RS232 Connections computer, certain functions can be controlled by the PC, including power on/off, volume adjustment and more. RS232 Serial port cable PC When you use a RS232 serial port cable to connect your display to an external computer, certain functions can be controlled by the PC, including power on/off, volume adjustment and more.
3.3 Connecting USB Peripherals Just like a regular PC, it is easy to connect various USB devices and other peripherals with your smart whiteboard. 81. Connecting USB USB Peripherals: Plug thePeripherals USB device cable into the USB IN port. 1. USB Peripherals: Plugcables: the USBPlug device into the USB 2. Networking and modem thecable router cable into IN theport. LAN IN port. 2. Networking and modem cables: Plug the router cable into the LAN IN port. 3.
3.4 AV IN Connections 8 11 Connecting USB Peripherals 1. 2. 3. USB Peripherals: Plug the USB device cable into the USB IN port. Networking and modem cables: Plug the router cable into the LAN IN port. Microphone: Plug the microphone cable into the MIC port. Router and other network signal output Network cable Audio line Network cable 1.
3.6 Power On/Standby Insert the power plug into the power outlet. First turn on the On/Off button “ ” on the product, if available; then press “ ” on the remote control or control panel to turn on the product. In power-on state, press “ ”, and the product will enter standby.
4. OSD Menu Operation 4.1 General Setting To select an input source: 1. Press INPUT button on remote control to display the general setting menu. 2. Press DOWN / UP / LEFT/ RIGHT to select the input source you want. 3. Press OK button on remote control or to select the input source. key on remote control or click blank area outside menu with touch pen 4. Press to quit the on-screen menu. Caution: Touch function only available on IFP series.
4.2 More OSD settings Press the MENU key on remote control to launch OSD menu. The menus are for all source except MAIN. Picture mode Including Standard, Auto, PC, text, media for various user scenario. Under the USER mode, it’s allowed to set contrast, brightness, sharpness level and saturation by user. PC image mode The function only available when input source is VGA for display clock, phase, horizontal/vertical position adjustment. Usually suggest to adjust by Auto Tune.
Sound mode Build in music, movie, sports for different scenario. It’s able to adjust Bass and Treble level under user mode. Balance Adjust sound balance between left/right speaker. Default is set on 0. Increase L/R value to set the sound toward left/right speaker.
Menu Time To set OSD menu auto off timer when display is idle. Sleep time To set the display auto off timer. Burn-in Protection To prevent the symptom of LCD screen burn, the screen will shift pixels automatically in specific time. Standby mode To set the different power saving mode for standby. Hibernate(default): turn off panel backlight when a display idle over 5 mins and power off display after an hour. User is able to wake up display by remote control, keypad power button and RS-232.
4.3 Launcher Item Description APPs Click to pop up app list. Settings Click to show settings page.
4.4 ViewBoard Cast Step 1: Connect your device to the same WiFi environment Step 2: Install Client application on your device Windows/Mac: Type the address shown on Viewboard into the browser web address bar (not search bar) and hit enter Mobile device (iOS/Android): Type the address shown on Viewboard into the browser web address bar (not search bar) and hit enter or scan the QR code shown on Viewboard.
Step 3: Choose the application according to your device and launch the application after installation Step 4: Type the PIN code into your device and connect to ViewBoard Cast when PIN code is required (Optional in settings) 25
4.5 Zoom Click to run Zoom application. 1. Sign In: login with your existing Zoom account. A social network account might be used to quick login, ex: Facebook. 2. Sign Up: you can quickly register a Zoom account via e-mail, if you do not have one. 3. Join a Meeting: If you have an invitation mail with a meet ID, here you can join a meeting with the Meeting ID.
5. Trouble Shooting Symptom Possible Cause Solution The screen does not display anything; there is no sound, and the indicator does not come on Looseness of power plug, power connection failure Check if the power cord is properly connected Pictures shown on the product have dotted line or stripe interference Signal interference caused by automobile, neon light, electric hair dryer, etc.
Symptom Video gets seriously stuck when played online Possible Cause 1. 2. 3. The product gets stuck, crashes or cannot be operated 1. 2. Solution Network bandwidth is low Several movies are buffered or other content is downloaded simultaneously Several devices share the same network 1. Too many programs are running Normal operation of the product is disturbed by external environment (e.g.
6. Care and Maintenance Please follow these cleaning guidelines to make sure your smart whiteboard display looks like new for years to come: • Don't clean the machine if it has been turned on for a long period of time. • Unplug the unit from the wall outlet before cleaning or polishing it. • Don’t use liquid cleaners or aerosol cleaners on the screen. • Only use a slightly dampened cloth when cleaning the exterior of the unit. • Don't use system continuously for long periods of time.
7. Display Modes 7.1 Overall Specification Model Physical resolution Pixel pitch Response time Brightness Contrast Viewing angle Chroma System functions Control mode Input voltage Power consumption Dimension (without packing) Net weight/gross weight Wall mounting holes Installation method Housing material Environmental protection standard OPERATING CONDITION CDE7500 3840×2160(pixels) 0.429mm×0.429mm 8ms 450cd/m² 1200:1 178°/178° 1.
Model Physical resolution Pixel pitch Response time Brightness Contrast Viewing angle Chroma System functions Control mode Input voltage Power consumption Dimension (without packing) Net weight/gross weight Wall mounting holes Installation method Housing material Environmental protection standard OPERATING CONDITION CDE8600 3840×2160(pixels) 0.494mm×0.494mm 8ms 400cd/m² 1200:1 178°/178° 1.
7.2 VGA Display Mode NO. Mode Resolution Refresh Rate 1 VGA 640×480 60Hz 2 SVGA 800×600 60Hz 1024×768 60Hz 1280×720 60Hz 3 4 XGA 5 WXGA 1360×768 60Hz 6 WUXGA 1920×1080 60Hz 7.3 HDMI Mode Resolution Hz 640x480 @60Hz 800x600 @60Hz 1024x768 @60Hz 1280x1024 @60Hz 1440x900 @60Hz 1920x1080 @60Hz 720x480i @59.94Hz/60Hz 640x480p @59.94Hz/60Hz 720x480p @59.94Hz/60Hz 720x576i @50Hz 720x576p @50Hz 1280x720p @50Hz/60Hz 1920x1080i @50Hz/60Hz 1920x1080p @23.
8. RS-232 Protocol 8.1 Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: • Set-Function • Get-Function • Remote control pass-through mode ※ In the document below, “PC” represents all the control units that can sent or receive the RS232 protocol command. 8.2 Description 8.2.
8.2.2 Communication Setting - Baud Rate Select: - Data bits: - Parity: - Stop Bits: 9600bps (fixed) 8 bits (fixed) None (fixed) 1 (fixed) 8.2.3 Command Message Reference PC sends to Monitor command packet followed by “CR”. Every time PC sends control command to the Monitor, the Monitor shall respond as follows: 1. If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh) 2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh) 8.3 Protocol 8.3.
Set-Function format Send: (Command Type=”s”) Name Length Byte Count Bytes order ID Command Command Value1 Value2 Value3 CR Type 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 2~3 4 5 6 7 8 9 NOTE: For VT2405LED-1 and VT3205LED, the set “Power on” command is the exception. Reply: (Command Type=”+” or “-”) Name Length ID 2 Byte Command Type 1 Byte Byte Count Bytes order 1 Byte 1 CR 1 Byte 2~3 4 5 NOTE: 1.
Reply (Hex Format) Name Length ID Hex 0x34 0x30 0x32 Command Type 0x2D CR 0x0D Set-function table Set Function Length ID Command Type (ASCII) Command Value Range Comments Code (ASCII) Code (Hex) (Three ASCII bytes) Power on/ off (standby) 8 s ! 21 000: STBY 001: ON Exclude VT2405-1, and VT3205 Input Select 8 s “ 22 000: TV 001: AV 003: YPbPr 004: HDMI 014: HDMI2 024: HDMI3 034: HDMI4 006: VGA1 007: OPS 017: SDM 00A: MAIN 1. No need for USB 2.
Menu lock 8 s > 3E 000: Unlock 001: Lock Number 8 s @ 40 000~009 Key Pad 8 s A 41 000: UP 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/EXIT Remote Control 8 s B 42 000: Disable 001: Enable Disable: RCU has no effect on HDTV. Enabled: RCU controls the HDTV. This is the power up default on the HDTV.
NOTE: 1. Behavior at lock modes Lock Mode Button Lock Behavior 1. L ock all buttons on the front panel and RCU, except for “Power”. 2. A ll the SET functions should be workable via RS32, even the ones with according hot key in RCU like Mute,…etc. MENU Lock 1. L ock “MENU’ key of front panel and RCU. 2. T he Factory and Hospitality modes should not be blocked for the model using MENU-combined key to enter these two modes. Alternative approach will be indicated separately if any limitation by model.
8.3.2 Get-Function Listing The PC can interrogate the TV/DS for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000 Get-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98; default is 01).
If the Command is Not valid, Command Type=”-“ Name Length Byte Count Bytes order Command Type 1 Byte 2 Byte 1 Byte 1 ID 2~3 CR 1 Byte 4 5 Example1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67.
Get-Function table Get Function Length ID Command Type (ASCII) Command Response Range Comments Code (ASCII) Code (Hex) (Three ASCII bytes) Get-Contrast 8 g a 61 000 ~ 100 GetBrightness 8 g b 62 000 ~ 100 GetSharpness 8 g c 63 000 ~ 100 Get-Color 8 g d 64 000 ~ 100 Get-Volume 8 g f 66 000 ~ 100 Get-Mute 8 g g 67 000: Off 001: On (muted) Get-Input select 8 g j 6A 000~ See Set-function table Get-Power status: ON/ STBY 8 g l 6C 001: ON 000: STBY Exclude VT
NOTE: 1. Time log data is replied as 6 sequential strings in following order. #1: Previous power-on date (month/ day) #2: Previous power-on time (hour/ min) #3: Previous power-off date (month/ day) #4: Previous power-off time (hour/ min) #5: Last power-on date (month/day) #6: Last power-on time (hour/ min) 2.
3. Time log data example Assumed the power-on/off record of display#01 as below 2014-8/31 08:00 On 2014-8/31 22:00 Off 2014-9/1 10:30 On 2014-9/1 11:00 To send “GET-Time log” command Send: 0x 38 30 31 67 31 30 30 30 0D Reply: #1 0x 38 30 31 72 3101 08 31 0D #2 0x 38 30 31 72 3101 08 00 0D #3 0x 38 30 31 72 3100 08 31 0D #4 0x 38 30 31 72 3100 22 00 0D #5 0x 38 30 31 72 3101 09 01 0D #6 0x 38 30 31 72 3101 10 30 0D (On 8/31) (On 08:00) (Off 8/31) (Off 22:00) (On 9/1) (On 10:30) 4.
6.
9. LAN Control a. Please have the LAN port (RJ45) connected with appropriate setting b. Follow the same command set as RS232 c. This function is available for the host under the same intranet only, but not internet. d.
Other Information Customer Support For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number. Country/Region Website T= Telephone C = CHAT ONLINE Email Australia New Zealand www.viewsonic.com.au AUS= 1800 880 818 NZ= 0800 008 822 service@au.viewsonic.com Canada www.viewsonic.com T= 1-866-463-4775 service.ca@viewsonic.com Europe www.viewsoniceurope.com http://www.viewsoniceurope.
Limited Warranty ViewSonic® Smart White Board What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. 2.
Mexico Limited Warranty ViewSonic® Smart White Board What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.
