CDX5560/CDX5562 Commercial Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.
Thank you for choosing ViewSonic With over 30 years as a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. FCC Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of theuse of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Substance Proposed Maximum Concentration Actual Concentration Lead (Pb) 0,1% < 0,1% Mercury
Safety Precautions FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: • DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel. • Do not spill any liquids into the cabinet or use your monitor near water.
CAUTION: Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled, or objects have fallen into the monitor. • If the monitor has been exposed to rain or water. • If the monitor has been dropped or the cabinet damaged. • If the monitor does not operate normally by following operating instructions.
Table Of Contents 1. Unpacking and Installation................... 1 1.1. Unpacking....................................... 1 1.2. Package Contents........................... 1 1.3. Installation Notes............................. 1 1.4. Installing and Removing Table Stands (optional)............................. 2 1.5. Installing and Removing OPS module............................................ 3 1.6. Mounting on a Wall.......................... 4 1.6.1. VESA Grid........................... 4 1.7.
10. RS232 Protocol.................................... 35 10.1. Introduction................................... 35 10.2. Description.................................... 35 10.2.1. Hardware specification...... 35 10.2.2. Communication Setting..... 35 10.2.3. Command Message Reference.......................... 35 10.3. Protocol......................................... 36 10.3.1. Set-Function Listing........... 36 10.3.2. Get-Function Listing.......... 40 10.3.3. Remote Control Passthrough mode................
Copyright Information Copyright © ViewSonic Corporation, 2018. All rights reserved. ViewSonic© and the three birds logo are registered trademarks of ViewSonic Corporation. ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meetsthe ENERGY STAR® guidelines for energy efficiency.
1. Unpacking and Installation 1.1. Unpacking • • • • This product is packed in a carton, together with the standard accessories. Any other optional accessories will be packed separately. Due to the size and weight of this display it is recommended for two people to move it. After opening the carton, ensure that the contents are complete and in good condition. 1.2.
1.4. Installing and Removing Table Stands (optional) To install table stands: 1. 2. 3. 4. Ensure your display is powered off. Spread a protective sheet on a flat surface. Grab the carrying handles and place the display face-down on the protective sheet. After inserting the stand in the guide block, tighten the screws on both sides of the display. NOTE: The longer side of the stand should face the front of the display.
1.5. Installing and Removing OPS module To install OPS Module: 1. Power off the display. 2. Remove the cover of OPS after take screw off. 3. Insert OPS module and then fix by screw. NOTE: Keep the OPS cover for future use. Screw Screw OPS To remove OPS Module: 1. Power off the display. 2. Remove screw and plug out OPS module. 3. Install OPS cover and then fix by screw.
1.6. Mounting on a Wall To mount this display to a wall, you will have to obtain a standard wall-mounting kit (commercially available). We recommend using a mounting interface that complies with TUV-GS and/or UL1678 standard in North America. Protective Sheet VESA Grid Table Tabletop stand 1. Lay a protective sheet on a table, which was wrapped around the display when it was packaged, beneath the screen surface so as not to scratch the screen face. 2.
1.7. Mounting in Portrait Position This display can be installed in por trait position. 1. Remove the table stand, if attached. 2. Rotate 90 degrees anticlockwise.The terminals logo should be bristling when facing the display at the back. 90 90 1.8. Operating Instructions of Edge Alignment Kit • Before install edge alignment kit, displays must be mounted to video wall frame correctly. • Using “Thumb Screw” for easy installing. • Using “Edge Alignment Kit-1” on adjacent four displays.ck.
2. Parts and Functions 2.1. Control Panel 9 MUTE INPUT 1 1 2 3 4 5 6 7 8 2 3 MENU 4 5 [ ] button Use this button to turn the display on or put the display to standby. [MUTE] button Switch the audio mute ON/OFF. [INPUT] button Choose the input source. • Used as [OK] button in the On-Screen-Display menu. [ ] button Increase the adjustment while OSD menu is on, or increase the audio output level while OSD menu is off.
2.2. Input/Output Terminals 24 23 22 21 20 25 2 1 7 3 4 5 6 17 19 14 9 8 10 11 12 13 15 16 18 1 AC IN AC power input from the wall outlet. 15 VGA IN (D-Sub) VGA video input. 2 MAIN POWER SWITCH Switch the main power on/off. 16 COMPONENT IN (BNC) Component YPbPr video source input. 3 IR IN / 4 IR OUT IR signal input / output for the loop-through function. 17 Y/CVBS Video source input. 18 PC LINE IN Audio input for VGA source (3.5mm stereo phone).
2.3. Remote Control 9 2.3.1. General functions 10 11 1 20 12 2 13 3 13 4 14 5 6 14 15 15 16 7 8 9 10 17 16 18 17 19 11 18 19 12 20 21 1 2 3 4 5 6 7 8 [ ] button • Press to move the selection down in OSD menu. • Press to decrease the value in OSD menu. [ ] MUTE button Press to turn the mute function on/off. COLOR buttons Select tasks or options. [NUMERIC] buttons Enter text for network setting. Format button Press to switch screen aspect ratio.
2.3.2. Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment. 3. Replace the cover. Caution: The incorrect use of batteries can result in leaks or bursting.
3. Connecting External Equipment 3.1. Connecting External Equipment (DVD/VCR/VCD) 3.1.1. Using COMPONENT video input Audio Out COMPONENT Out (YPbPr) [R] [L] DVD / VCR / VCD [AUDIO IN] COMPONENT IN (YPbPr) 3.1.2. Using Video Source input Audio Out Y/CVBS Out [R] [L] DVD / VCR / VCD [AUDIO IN] [Y/CVBS IN] 3.1.3.
3.2. Connecting a PC 3.2.1. Using VGA input VGA Out D-Sub 15 pin Audio Out PC VGA IN [VGA AUDIO IN] 3.2.2. Using DVI input DVI Out PC Audio Out [DVI IN] [VGA AUDIO IN] 3.2.3.
3.2.4. Using DisplayPort input DisplayPort Out PC [DisplayPort IN] 3.3. Connecting Audio Equipment 3.3.1. Connecting external speakers External speakers 3.3.2.
3.4. Connecting Multiple Displays in a Daisy-chain Configuration You can interconnect multiple displays to create a daisy-chain configuration for applications such as a video wall. 3.4.1. Display control connection Connect the [RS232C OUT] connector of DISPLAY 1 to the [RS232C IN] connector of DISPLAY 2.
Connect the [DP OUT] connector of DISPLAY 1 to the [DP IN] connector of DISPLAY 2. DISPLAY 1 DISPLAY 2 PC [DP] [DP IN] [DP OUT] [DP IN] Connect the [DVI OUT] connector of DISPLAY 1 to the [DVI IN] connector of DISPLAY 2. DVD / VCR / VCD DISPLAY 1 DISPLAY 2 [HDMI] [DVI IN] [DVI OUT] [DVI IN] 3.4.3. Analog video connection Connect the [DVI OUT / VGA OUT] connector of DISPLAY 1 to the [VGA IN] connector of DISPLAY 2. DISPLAY 1 DISPLAY 2 PC [VGA] [VGA IN] [DVI/VGA OUT] [VGA IN] 3.4.4.
3.5. IR connection External IR Receiver [IR IN] NOTE: This display’s remote control sensor will stop working if the [IR IN] is connected. 3.6. IR Pass-through Connection [IR OUT] DVD / VCR / VCD [IR IN] (DVD / VCR / VCD) Remote Control 3.7. Wire-connecting to Network If you connect this display to a home network, you can play photos, music and videos from your computer. See Play multimedia files via Local Area Network (Page 15) for more detail.
To setup the network: 1. Switch on the router and switch on its DHCP setting. 2. Connect the router to this display with an Ethernet cable. ] MENU button to display the OSD menu. 3. Press [ 4. Press or button to select the menu item {Network setting}. Press OK button to enter its submenu. 5. Press , , , or number button to adjust its value. Press OK button to confirm. NOTE: Connecting with a shielded CAT-5 Ethernet cable to comply with the EMC directive.
4. Operation 4.4. NOTE: The control button described in this section is mainly on the remote control unless specified otherwise. 4.1. 1. While this display is playing video source press [ ] ADJUST button. 2. Press [ ] or [ ] button to choose Sound style, then press [OK] button. 3. Press [ ] or [ ] button to choose an option, then press [OK] button: • {Personal}: Apply your personalised sound settings. • {Original}: Settings that suit most environments and types of audio.
Set up media sharing 1. Install a media ser ver on your computer to share media files.These are some media ser vers: • For PC: Windows Media Player 11 (or higher) or TVersity. • For Mac: Twonky. 4.5.3. How to use DLNA-DMR from PC 1. Press [ ] MENU button, Choose Network Settings and press [OK]. 2. Switch on media sharing on your computer using the media ser ver. For more information on how to set up the media ser ver refer to the website of the media server. 4.5.2. How to use DLNA-DMP 1.
Choose the media file by right click. on the submenu from Play To, You can find all displays connected to your network. Choose the display, and click the media file to play. 2. Choose Network, and press [OK] button. list. 5. Choose the file you want. Press [OK] button to start playing. 6. Follow the on-screen instruction to control the play option. ) to 7. Press [PLAY] buttons ( control playing. 3. Choose a file from the content browser, and press [OK] button to start playing. 4.7. Play fles 1.
4.7.2. Playing movie files 1. Choose 4.7.3. Playing photo files Photo in the top bar. 1. Choose Movie in the top bar. Photo Movie 2. Choose a photo thumbnail, then press [OK] button. 2. Choose a video, and press [OK] button. • To play all the tracks in a folder, choose one ] to Play All. music file. Then, press [ • To skip to the next or previous track, press [ ] or [ ] button. • To pause the track, press [OK] button. Press [OK] button again to resume playback.
5. Change your settings 5.1. Using the remote control: Settings 5.1.1. Picture Picture Picture style Sound Restore style Tiling Backlight General settings Network settings Colour Sharpness Noise reduction MPEG artifact reducti... Digital Crystal Clear Advanced Game or computer Foramat and edges 1. Press [ ] MENU button to display the OSD menu. 2. Press [ ] [ ] [ ] or [ ] button to choose Picture, sound, Tiling, General Settings or Network settings. Press [OK] button to enter. 3.
Audio out Adjust audio output volume. • {Custom tint}: Customise colour balance setting. Only available if {Tint} {Custom} is chosen. • {Video contrast}: Adjust video contrast. • {Brightness}: Adjust screen brightness. • {Hue}: Adjust screen hue. Advanced Access advanced settings to enhance your audio experience. • {Auto volume leveling}: Enable the reduction of sudden volume changes. • {Speaker settings}: Turn on or off the internal speakers. • {Clear sound}: Enhance sound quality.
Example: 2 x 2 screen matrix (4 displays) H monitors = 2 displays V monitors = 2 displays Monitor ID Adjust the ID number for controlling the display via the RS232C connection. Each display must have a unique ID number when multiple sets of this display are connected. Monitor ID number range is between 1 to 255.The default setting is 1. V monitors H monitors 1 2 3 4 Eco mode Set this display to reduce the power consumption automatically.
1. There are 7 schedule can be set. Go to Status and choose On. 4. Set Off time.
7. To save the playlist, press [ Save list. Photo • {Lock all expect volume and power}: Disable all the keyboard function except the [-] [+] and [ ] POWER button: ] and choose 0004/0004 \media\photo NOTE: To disable the lock function from Local KB lock or -RC lock item. 1. ID mode: Press menu 993 keys on the remote control. 2. Normal mode: Press [INFO] key and hold 6 seconds on the remote control. [..] Sort Media Type Photo Movie.avi Recursive Parser Photo1.jpg Save list Photo2.
5.2. DisplayPort Ver.: Choose Display Port Version 1.1a or 1.2. ,this setting is only valid on DisplayPor t input and output, 1.1a: Switch DisplayPor t Ver. to 1.1a(default), the DisplayPor t output is the clone of the DisplayPor t input. Network Settings 1. Press [ ] MENU button, choose Network Settings and press [OK] button. 1.2: Switch DisplayPor t Ver. to 1.2 to support MST(Multi-Stream Transport) NOTE: If the display is black screen or abnormal under DisplayPort source, please switch to 1.
6. USB device compatibility USB Video Subtitle Formats (for language subtitles, etc.) File Extensions Container .mpg .mpeg PS .vob .ts TS .ts .m2ts .mts MaTS TTS .mt2 AVCHD .mts MPEG-1 MPEG-2 MPEG-4 ASP H.264 MPEG-2 MPEG-4 ASP H.264 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080i@field rate=50, 60Hz MVC 1920x1080p@frame rate=24, 25, 30Hz - MPEG-2 MPEG-4 ASP H.
USB Multimedia Formats File Extensions Container Video codec Maximum resolution Frequency Max.Bit Rate (kHz) (Mbps) .mp3 MP3 - - 48 384 MPEG-1, 2, 2.5 L3 - - 48 192 WMA Audio codec .wma WMA .asf .wma (V2 up to V9.2) WMA Pro - - 96 768 WMA, WMA Pro .wav (PC) .aif (mac) LPCM - - 192 768 LPCM LPCM - - 192 768 LPCM AAC - - 48 1024 AAC, HE-AAC (v1 & v2) Playlists - - - - - M4A - - 48 1024 AAC, HE-AAC (v1 & v2) .aiff (mac) .aac .mp4 .m4a .pls .m3u .
7. Input Mode VGA Resolution: Standard Resolution VGA WVGA SVGA XGA WXGA WXGA SXGA SXGA WXGA WXGA UXGA HD1080 Active Resolution Refresh Rate Pixel Rate Aspect Ratio Stand for Mode H Pixels V Lines 60 Hz 25.175 MHz 640 480 72 Hz 31.5 MHz 4:3 Video Graphic Array 75 Hz 31.5 MHz Wide Video Graphic 720 400 70 Hz 33.75 MHz 16:9 Array 600 60 Hz 40 MHz 800 4:3 Super VGA 600 75 Hz 49.5 MHz 768 60 Hz 65 MHz Extended Graphic 1024 4:3 Array 768 75 Hz 78.75 MHz 1280 768 60 Hz 79.5 MHz 5:3 Wide XGA 1280 800 60 Hz 79.
8. Cleaning and Troubleshooting 8.1. Cleaning Caution When Using the Display • Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes. Burns or personal injuries may occur if any body parts are brought too close.
8.2. Troubleshooting Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected. 1. Plug in the power cord. 2. The main power switch on 2. Make sure the power switch is the back of the display is not switched on. switched on. 3. Connect a signal connection to 3. The selected input has no the display. connection. 4. The display is in standby mode.
After-Images can still be A still picture is displayed for an seen on the display after over extended period of time the display is powered off. (Examples of still pictures include logos, video games, computer images, and images displayed in 4:3 normal mode) Do not allow a still image to be displayed for an extended period of time as this can cause a permanent after-image to remain on the display.
9. Technical Specifications 9.1. CDX5560/CDX5562 Display: Item Specifications Screen Size (Active Area) 54.6” (138.7 cm) LCD Aspect Ratio 16:9 Number of pixels 1920 (H) x 1080 (V) Pixel pitch 0.630 (H) x 0.630 (V) [mm] Displayable colors 10 bit (D) 1.
General: Item Specifications Power Supply AC 100 - 240V, 50 - 60Hz, 3.5A (CDX5560) AC 100 - 240V, 50 - 60Hz, 4A (CDX5562) Power Consumption (Max) 320W (CDX5560) 400W (CDX5562) Power Consumption (typ.) 160W (CDX5560) 270W (CDX5562) Power Consumption (Standby & Off) <0.5W (RS232 in active) Dimensions (Without Stand) [W x H x D] 1211.4 x 682.2 x 98.5 (@Wall Mount)/106.9 (@Handle) (Without side seal) Weight (Without Stand) 24.35 Kg Gross Weight (Without Stand) 36.
10. RS232 Protocol 10.1. Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: • Set-Function • Get-Function • Remote control pass-through mode * In the document below, “PC” represents all the control units that can send or receive the RS232 protocol command. 10.2. Description 10.2.1.
10.3. Protocol 10.3.1. Set-Function Listing The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/ DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98; default is 01) If we want to set all TV/DS settings, use the TV/DS ID “99”, and it will not have Reply command on this function.
Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format) Command Name Length ID Command Value1 Value2 Value3 CR Type 0x30 0x38 0x73 0x24 0x31 0x37 0x36 0x0D Hex 0x32 Reply (Hex Format) Name Length ID Hex 0x34 0x30 0x32 Command Type CR 0x2D 0x0D Set function table: Basic function Set Function Length ID Command Command Type (ASCII) Code (ASCII) Value Range Code (Hex) Comments (Three ASCII bytes) Power on/off (standby) 8 s ! 21 000: STBY 001: ON Input
Optional function Set Function Length ID Command Command Type (ASCII) Code (ASCII) Value Range Code (Hex) (Three ASCII bytes) Contrast 8 s # 23 000 ~ 100 Sharpness 8 s % 25 000 ~ 100 Color 8 s & 26 000 ~ 100 Tint 8 s ‘ 27 000 ~ 100 Color mode 8 s ) 29 000: Normal 001: Warm 002: Cold 003: Personal Surround sound 8 s - 2D 000: Off 001: On Bass 8 s .
Key Pad 8 s A 41 000: UP 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT Tiling-Mode 8 s P 50 000: OFF 001: ON (for video wall) TilingCompensation 8 s Q 51 000: OFF 001: ON (for video wall) Bezel width compensation Tiling-H by V Monitors 8 s R 52 01x~09x: H 0x1~0x9: V (for video wall) 1. 2nd digital for H monitors 2.
10.3.2. Get-Function Listing The PC can interrogate the TV/DS for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000 Get-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98; default is 01).
Reply (Hex Format) Name Length ID Hex 0x38 0x30 0x35 Command Command Type 0x72 0x62 Value1 Value2 Value3 CR 0x30 0x36 0x37 0x0D Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table.
Get function table: Basic function Get Function Length ID Command Response Range Command Type Code (ASCII) Code (Hex) (Three ASCII bytes) Comments Get-Contrast 8 g a 61 000 ~ 100 Gets Contrast value Get-Brightness 8 g b 62 000 ~ 100 Gets Brightness value Get-Sharpness 8 g c 63 000 ~ 100 Gets Sharpness value Get-Color 8 g d 64 000 ~ 100 Gets Color value Get-Tint 8 g e 65 000 ~ 100 Gets Tint value Get-Volume 8 g f 66 000 ~ 100 Gets Volume value Get-Mute 8
Get-PIP mode 8 g t 74 000: OFF 001: PIP (POP) 002: PBP Get-PIP input 8 g u 75 000 ~ See Set-input select Get-Tiling Mode 8 g v 76 000: OFF 001: ON (for Video wall) Get-Tiling Compensation 8 g w 77 000: OFF 001: ON (for Video wall) Bezel width compensation Get-Tiling H by V monitors 8 g x 78 01x~09x: H monitors 0x1~0x9: V monitors (for Video wall) 1. 2nd digital for H monitors 2.
Key 1 2 3 4 5 6 7 8 9 0 RECALL (LAST) INFO (DISPLAY) ASPECT (ZOOM, SIZE) VOLUME UP (+) VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESSPOWER SOURCES (INPUTS) SLEEP MENU UP DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT RED ■ (F1) GREEN ■ (F2) YELLOW ■ (F3) BLUE ■ (F4) Code (HEX) 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 44
NOTE: 1. This IR-pass-through code is different from the RCU key code. 2. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232. 2-2. When TV/DS is ON and receives the IR POWER code: TV/DS will forward the POWER code to the host via RS232, then turn off itself. 2-3. When SET-POWER LOCK is enabled, the TV/DS will not respond to POWER key pressing. 3.
11. Other Information Customer Support For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number. Country/Region Website T = Telephone C = CHAT ONLINE Email Australia New Zealand www.viewsonic.com.au AUS= 1800 880 818 NZ= 0800 008 822 service@au.viewsonic.com Canada www.viewsonic.com T= 1-866-463-4775 service.ca@viewsonic.com Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/ Hong Kong www.
Limited Warranty ViewSonic® LCD Commercial Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose. Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1.
Mexico Limited Warranty ViewSonic® LCD Commercial Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.
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