EP1031r/EP1032r-T Multimedia Digital Poster User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.
Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment. The equipment must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment must be installed and operated in accordance with provided instructions and must not be co-located or operating in conjunction with any other antenna or transmitter.
R&TTE Compliance Statement This device complies with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards: ETSI EN 300 328 EN 301 489-01 EN 301 489-17 EN 62311 Notified Countries: Germany, UK, Netherlands, Belgium, Sweden, Denmark, Finland, France, Italy, Spain, Austria, Ireland, Portugal, Greece, Luxembourg, Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, Hungary, Poland and Malta.
Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Substance Proposed Maximum Concentration Actual Concentration Lead (Pb) 0,1% < 0,1% Mercur
Safety Precautions FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: • DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel. • Do not spill any liquids into the cabinet or use your monitor near water.
CAUTION: Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled, or objects have fallen into the monitor. • If the monitor has been exposed to rain or water. • If the monitor has been dropped or the cabinet damaged. • If the monitor does not operate normally by following operating instructions.
Contents Compliance Information FCC Statement..................................................................................... i For Canada..........................................................................................ii CE Conformity for European Countries................................................ii Industry Canada Notice........................................................................ii R&TTE Compliance Statement...........................................................
2.13 System configuration – Scheduled reboot................................. 23 2.14 System configuration - Firmware upgrades............................... 24 2.15 System configuration - Factory reset......................................... 25 2.16 System configuration – Power save.......................................... 26 2.17 System configuration – Expand Storage by using SD card ...... 26 3. Content Management 4. Authoring in HTML5 5. Working with SMIL 5.1 Input Source............................
Copyright Information Copyright © ViewSonic® Corporation, 2013. All rights reserved. ViewSonic©, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic Corporation. ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meetsthe ENERGY STAR® guidelines for energy efficiency.
Product Registration To meet your future needs, and to receive any additional product information as it becomes available, please register your product on the Internet at: www.viewsonic.com. The ViewSonic® Wizard CD-ROM also provides an opportunity for you to print the registration form, which you may mail or fax to ViewSonic.
1. Introduction 1.1 Features EP1031r • 10.
1.
1.4 Installation Fix the display stand 1. Put the supplied display stand onto the screw socket. 2. Insert the two supplied screws. 3. Fasten the screws. Fix the Kensington lock 1. Press the Kensington lock’s button and insert it into the lock slot. 2. Plug the lock into the lock hole, and then release the button. Open the back cover 1. Remove the screw from the back cover. 2. To release the back cover, slide the cover in the direction shown here, and then pull up.
2. Configuring the EP1031r/EP1032r-T 2.1 System connections 1. Attach the AC power adapter to provide power to the unit. After approximately 35 seconds, booting animation will be displayed on the screen below as shown here: 2. The player boot process takes approximately 60 seconds to complete. After boot up is complete, the signboard will stay in the Basic settings menu if no content service has been configured (i.e. first boot up for a brand new unit or after a factory reset).
2.2 Basic settings You must attach a USB mouse to the signboard to configure settings. (Fig. 2.2.1) Basic settings allow users to configure 3 important signage application settings: Network, Time zone and Content. Each time the Basic settings menu is entered, the signboard will start playback automatically after 15 seconds if content services have been set previously. Auto playback can be canceled by clicking on the button while it’s counting down.
2. Click the ON/OFF button as indicated below to turn the Wireless interface on (Ethernet will be disconnected when the signboard connects to a wireless network). (Fig. 2.3.2) 3. The signboard will scan for wireless signals nearby and available AP stations will be listed. (Fig. 2.3.3) 4. Click on the station name to connect. If the network requires authentication, you will be asked to provide the password for access. (Fig. 2.3.
Wired connection To use the wired Ethernet connection, first connect an Ethernet cable then disable the Wireless LAN interface. 1. Click the Wireless LAN setting, the wireless configuration UI will be launched. (Fig. 2.3.1) 2. Click the ON/OFF button as indicated below to turn the Wireless interface off. (Fig. 2.3.2) DHCP – automatically assign network IP address 3. Turn on the Ethernet interface. For DHCP environments, configuration will be finished in this step. (Fig. 2.3.
2.4 Time zone settings 1. Click Time zone to launch the configuration menu. (Fig. 2.4.1) 2. Choose the correct time zone from available options. (Fig. 2.4.
2.5 Content settings 1. Click the Set content button to launch the configuration menu. (Fig. 2.5.1) 2. Input the content source URL and click on Connect. The signboard will start playback immediately. (Fig. 2.5.
2.6 Player information From the signboard you can check the basic information including Health status, Firmware version and Player ID. 1. Click Advanced, and the advanced configuration menu will be launched. (Fig. 2.6.1) 2. Click on Information to view Health Status definitions: Green – Normal > Device connection to the content source URL server is normal. Blue – Local > Device is playing content from the USB drive or SD card. Gray – Disconnected > Device is disconnected. (Fig. 2.6.
2.7 Content configuration – AppStart User can assign the URL and App after system start up. 1. Click on the Advanced button. The advanced configuration menu will be launched. (Fig. 2.6.1) 2. Click on Content, and then click AppStart. 3. Enter the valid URL of HTML/SMIL in AppStart. (Fig. 2.7.1) 4. Auto run can be disabled from here. Auto run will automatically be enabled when content is played.
2.8 Content configuration – FailSafe The URL and APP can also be assigned once the system has failed to play the assigned content. 1. Click on the Advanced button. The advanced configuration menu will be launched. (Fig. 2.6.1) 2. Click on Content, and then click on FailSafe. 3. Enter the URL of HTML/SMIL/Media RSS in FailSafe. 4. The Advanced option is used for the 3rd-party App configurations only. (Fig. 2.8.
2.9 Content configuration – EasyPlay The EasyPlay feature allows the signboard to play media contents from the USB flash drive (or SD card) directly. When EasyPlay is enabled, the signboard will play contents from the USB drive (or SD card) only. To play contents from the URL server configured via ‘Set content’, EasyPlay must be disabled. 1. Click on the Advanced button. The advanced configuration menu will be launched. (Fig. 2.6.1) 2. Click on Content, and then click on EasyPlay. 3.
Configuring Movie Mode 6. Click Movie to begin choosing movies. Click on the button marked in red below to browse the movie directory from the USB drive. 7. Click on the Set button after selecting a folder. 8. The files in the selected folders will be played after clicking on the Play button in the Basic settings or Advanced configuration menus. (Fig. 2.9.3) EasyPlay Schedule configuration 1. Click on Advanced. The advanced configuration menu will be launched. (Fig. 2.6.1) 2.
4. The On times assigned in time slots A-E are inclusive, as seen in the schedule assigned here: (Fig. 2.9.5) The exact playback time will are depicted by blue time, as shown in figure 2.9.6. Dark blue represents time overlaps between C/D and D/E. (Fig. 2.9.6) 2.10 Display settings Output Mode The default output mode is set to Panel. (Fig. 2.10.3) If you are connecting to a monitor via HDMI port, refer to the device specifications for the best matching setting.
1. Click on the Advanced button. The advanced configuration menu will be launched. (Fig. 2.6.1) 2. Click on Display/sound, and then click on Display. The Display Settings page will be launched. (Fig. 2.10.1) 3. Click on Output mode. Select Output mode from the popup menu. (Fig. 2.10.2) (Fig. 2.10.
Panel Brightness The default panel brightness is set to maximum, and it can be adjusted in the Display settings. 1. Click on the Advanced button. The advanced configuration menu will be launched. (Fig. 2.6.1) 2. Click on the Display/sound button, and then click on Display. The Display Settings page will be launched. (Fig. 2.10.1) 3. Click on Brightness. (Fig. 2.10.4) 4. Drag the blue dot marked in red to adjust the brightness. Click on OK to save the configuration. (Fig. 2.10.
Screen orientation Screen orientation allows you to set the display to 90/180/270-degree rotation. 1. Click on the Advanced button. The advanced configuration menu will be launched. (Fig. 2.6.1) 2. Click on Display/sound, and then click on Display. The Display Settings page will be launched. (Fig. 2.10.1) 3. Click on Screen orientation, as marked in red below. (Fig. 2.10.6) 4. Select your preferred angle from the menu.
2.11 Sound settings To control the output sound volumes and touch sounds: 1. Click on the Advanced button. The advanced configuration menu will be launched. (Fig. 2.6.1) 2. Click on Display/sound, and then click on Sound. The Sound Settings page will be launched. (Fig. 2.11.1) 3. Click on Volumes, the Volumes settings page will be launched. Drag the blue dots to adjust the volumes for the selected item, and then click OK to save the new settings. (Fig. 2.11.3) 4.
2.12 System configuration – Time Server This feature allows you to choose the time synchronization source. When it’s enabled, the player synchronizes with the time from the AppStart URL. Otherwise, the player synchronizes with the Android default time server. 1. Click on the Advanced button. The advanced configuration menu will be launched. (Fig. 2.6.1) 2. Click on System, and then click on Time Server. 3. Click on the Use AppStart URL as time server button to enable/disable the time server function. 4.
2.13 System configuration – Scheduled reboot Scheduled Reboot allows the signboard to reboot at an assigned time automatically every day. 1. Click on the Advanced button. The advanced configuration menu will be launched. (Fig. 2.6.1) 2. Click on System, and then click on Scheduled Reboot. 3. Click on the Enable daily reboot button to enable/disable the daily reboot function. Click on the dialogue box to set the time. The value can be inputed by using the pop-up keyboard or a USB keyboard. 4.
2.14 System configuration - Firmware upgrades Firmware updates can be performed by using a USB flash drive. Please read the release notes carefully regarding the changes that will be made to your signboard before applying the upgrade. IMPORTANT: DO NOT unplug the USB drive or turn off the signboard while the system is performing a firmware update. 1. Obtain the latest firmware and copy it to the root directory of a USB drive. 2. Plug the power cord into the device. 3.
2.15 System configuration - Factory reset If you forget your preset system password, you must reset the system to regain access to the signboard. Using the reset button 1. Press and hold the reset button with a pen tip. 2. Reconnect the power cord. 3. Wait for 16 seconds or until the status LED flashes. 4. Release the reset button and wait for system to initialize. Reset button Using a USB mouse System reset will re-initialize the system, clear passwords, and return settings to their default values.
2.16 System configuration – Power save Power save allows the signboard to power off automatically from the Basic settings page if no actions occur after 10 minutes. 1. Click on the Advanced button. The advanced configuration menu will be launched. (Fig. 2.6.1) 2. Click on System, and then click on Power save. (Fig. 2.16.1) 2.
3. Content Management The EP1031r/EP1032r-T is designed to work with 3rd party management solutions. Please refer to the printed guide for related set up instructions. 4. Authoring in HTML5 A major advancement in the EP1031r/EP1032r-T digital signboard is the ability to playback HTML5 content which can contain dynamic information. 5. Working with SMIL The EP1031r/EP1032r-T uses open communications protocols for content presentation and playback control.
6. Technical Data 6.
Environmental Dimensions Weight Safety Certifications Warranty Operating temperature: 0 – 40° C / 32 – 104° F Humidity: 5 – 85% @ 40° C / 32 – 104° F noncondensing 278 x 186 x 40 mm (10.94 x 7.28 x 1.57 inches) 0.78kg 1.
7. Troubleshooting What video format can I play? Video files encoded in MPEG-4 AVC up to 1920x1080 resolutions and 10Mbps bitrates should play perfectly. If a certain video is not played as scheduled, or if it plays poorly, please search the support site for “transcode” instructions. The signboard is placed near my Wi-Fi access point, yet the connection is unreliable. Wi-Fi appliances in general should be placed 10 feet (3 meters) from the Wi-Fi access point for reliable operation.
Why won’t some media files play properly? The video data bit-rate used may have exceeded the recommended bit rate. The video data bit-rate is the amount of video or audio data used per second to store or play the contents, usually expressed in Mbps (mega-bits per second). Video encoded with excessive bit-rates will not playback smoothly in the media signboard, likely due to storage I/O bottleneck. Some JPEG images cannot be played in the signboard. Progressive JPEG are not supported.
Other Information Customer Support For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number. Country/Region Website T = Telephone F = FAX Email Australia New Zealand www.viewsonic.com.au AUS= 1800 880 818 NZ= 0800 008 822 service@au.viewsonic.com Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775 T (Toll)= 1-424-233-2533 F= 1-909-468-3757 service.ca@viewsonic.com Europe www.viewsoniceurope.com www.viewsoniceurope.
Limited Warranty ViewSonic® Multimedia Digital Poster What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose. Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1.