EP4320 Multimedia Digital Poster User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service.
Thank you for choosing ViewSonic As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the SRWHQWLDO WR PDNH D SRVLWLYH LPSDFW LQ WKH ZRUOG DQG ZH DUH FRQ¿GHQW WKDW the ViewSonic product you have chosen will serve you well.
Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CE Conformity for European Countries The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Substance Proposed Maximum Concentration Actual Concentration Lead (Pb) 0.1% < 0.
Safety Precautions FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer DOO VHUYLFLQJ WR TXDOL¿HG VHUYLFH SHUVRQQHO Do not spill any liquids into the cabinet or use your monitor near water.
CAUTION: Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: When the power supply cord or plug is damaged. If liquid has been spilled, or objects have fallen into the monitor. If the monitor has been exposed to rain or water. If the monitor has been dropped or the cabinet damaged. If the monitor does not operate normally by following operating instructions.
Table Of Contents 1. Getting Started ...........................................................................................................................1 1.1. Package Contents ...............................................................................................................1 1.2. Fastening the poster ...........................................................................................................1 2. Parts and Functions ......................................................
Copyright Information Copyright © ViewSonic Corporation, 2017. All rights reserved. ViewSonic© and the three birds logo are registered trademarks of ViewSonic Corporation. ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meetsthe ENERGY STAR® guidelines for energy efficiency.
1. Getting Started 1.1. Package Contents The following items are included in your product box. User Guide and Installation Software This CD is compatible with Windows® and Mac OS 10.x Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks, registered or otherwise, are the property of their respective companies.
Remote Sensor 1 2 1. USB 1 USB for PC. 2. USB 2 USB for the poster. ( Embedded Player ) 3. RJ45 Enable connection to cable and log on to Internet.
B V E JP Q D !JO ! 1 W H B! V T C!4/1 Main !board 2 3 Main!board I E N J!3 )B S D * S T .3 4 3 5 Open the back cover with the key. Note: 1. Cut off power before opening the back cover. 2. Make sure that the back cover is locked before turning on power. 9 4 TOUCH OUT V T C!3/1 6 7 RJ45)LAN!IN* 8 10 1. PC IN Enable connection to PC or other external devices with VGA/AUDIO ports. 2. USB 3.0 Connect USB devices to these ports. 3.
2. Parts and Functions 2.1. Remote Control INPUT Input source select 0-9 number buttons Input source information Power On/Off 1 2 3 4 5 6 7 8 9 INFO 0 ASPECT HOME EXIT Display desktop (Home page) OK MENU MUTE Mute the sound PICTURE Control buttons for USB multimedia playback VOL SOUND / Select sound mode Go to USB mode Freeze the screen Take a screenshot and store to USB drive or internal storage if no USB drive connected.
2.1.1. Installing remote control Batteries To install remote control batteries: 1. Open the battery cover. 2. Insert two AAA batteries into the battery compartment. Make sure that the + and – symbols on the batteries match the + and – symbols in the battery compartment. 3. Replace the cover. Battery precautions: Improper use of batteries can result in a leakage of chemicals and/or explosion. Be sure to follow the instructions below.
3. Connections Turn off the display and connected device. Check the plug type at the ends of cables. Make sure the fastened connection.
4. Basic Operations 4.1. Turn on the display 1. Plug AC power cord and turn on the AC Power Switch. 2. The display brightens and indicator turns to blue. 3. Press POWER button on the remote control will turn off the display, then the indicator turns to red. NOTE: If not receiving signal for around 5 mintues, display will turn off automatically. 4.2.
4.3.1. Home Menu Overview In this mode, user can only use touch pen to operate. Item Description Annotation menu Pop up sub-menu. Pen Click to make annotation in the picture. Click to change color. Eraser Click to erase symbols. Click to change eraser size. Screen shot Click to screenshot the current image. Clean Click to clean all the annotation. Cancel Click to cancel previous step operation. Close Click to close annotation menu.
4.4. Home Menu Overview 1. Press HOME button to show desktop menu. 2. Use arrow and OK button for desired selection. 3. Press EXIT button to leave. External USB storage File manager Mainly for network, Date & time, and Language setting. web Browser Installed application list.
5. File Explorer 1. Press ES File Explorer EXWWRQ WR VHOHFW ¿OH PDQDJHU 2. Press EXIT button to return to leave. &OLFN WR HQWU\ ¿OH H[SORUHU Category selection Function Item Description Exit Click to exit file manager. Theme Click to change the theme. Settings Click to entry setting menu page.
Click to select storage Double click to open IROGHU RU ¿OH Item Description New Click to add file or folder. Search Click to search file or folder. Refresh Click to refresh file status. Cleaner Click to clean not necessary file. More Click to show more functions.
Press and hold WR VKRZ WKH ¿OH management tool Item Description Copy Click to copy file. Cut Click to cut file. Delete Click to delete file. Rename Click to rename file. More Click to show more functions.
6. System Settings 1. Press cdef button to select desktop menu option, press OK WR FRQ¿UP 2. Press EXIT button to leave. Apps manager Network Setting Display system Storage. Display information EP4320 EP4320 To set default input method To set Android keyboard (AOSP) To set on-screen language To set Date and time Note: Date & time synchronizes with web site automatically through internet. For manual setting, please turn “Automatic Data & time” to Off.
7. Network Settings 1. Press cdef EXWWRQ WR VHOHFW GHVNWRS PHQX RSWLRQ SUHVV 2. WR FRQ¿UP 2. Press EXIT button to leave.
Wireless Network (USB WiFi dongle) Turn on/off the WiFi Scanning Wi-Fi signal. Display of all the Wi-Fi signal. Connect via WPS. Add new network. Scanning Wi-Fi direct device. Setting Portable WiFi hotspot.
8. Menu List Picture Picture Mode Select your favourite picture mode for each input. Contrast Adjust the contrast. Brightness Adjust the brightness. Hue Adjust the image hue. (Only for NTSC system) Sharpness Adjust the sharpness. Saturation Adjust the color saturation. Anti-Flicker Turn on/off the Anti-Flicker function. Backlight Set up the overall brilliance of the screen. The Anti-Flicker select Off, you can set the level of the Backlight as your desired.
Setting Lock MHL Auto Switch Select ON to automatically switch to the MHL input when it connected. Menu Timeout Select OSD menu display time. Data / Time Display Date and Time. Off Timer With Off Timer function On, the display will automatically turn off at a preset time. On Timer With On Timer function On, the display will automatically turn on at a preset source at a preset time. Highlight Period item, press or button to select Once, Everyday, Mon.~Fri., Mon.~Sat. or Sat.~Sun..
9. Using USB multi media player 1. Insert the USB drive with mutimedia content including photo, movie and music. 2. Switch the input source to USB mode. Notes: It is recommended to back up your USB device data. 3OHDVH QDPH \RXU ¿OHV LQ (QJOLVK 2WKHUZLVH WKH ¿OH QDPHV FDQ QRW EH VKRZQ FRUUHFWO\ Some USB device may not be compatible with this display. USB multi media interface introduction Exit Select browse format File folder.
9.1. Playing Photo Support photo (in JPG, BMP or PNG format). Previous photo Play/pause Next photo Notes: You can also use operate.
9.2. Playing Music Support music (in MP3 or AAC format). Previous song Pause/Play Next song Show information Show playlist Repeat mode select Repeat Mode repeat to play single music. UHSHDW WR SOD\ DOO PXVLF ¿OHV LQ FXUUHQW IROGHU ZKHQ LW SOD\V WR WKH HQG no repeat when it plays to the end. Notes: For touch model, when the control bar disappears during playback, please touch the lower portion of the screen to show it up.
9.3. Playing Movie Support movie in MPG, MKV, DAT, MP4, MOV or VOB format. Previous movie Fast reverse Play/pause Fast forward Next movie 6NLS WR VSHFL¿F SRLQW E\ LQSXW WLPH Show playlist Show information Adjust the volume AB Section repeat Playing settings A-B repeat : Trun the Section Replay to On, then set starting point A and ending point B. No repeat: Turn the Section Replay to Off.
10. Troubleshooting If, after reading these operating instructions, you have additional questions related to the use of your display, please call the services center in your local area. Before calling service, please check the symptoms and follow suggested solutions. Remote Control Problem Possible Solutions Remote control does not operate The batteries could be weak. Replace the batteries. Check the orientation of the batteries. Make sure the power cord is plugged in.
11. Specifications Poster: Item 6SHFL¿FDWLRQ Screen Size (Active Area) 43” (109.22 cm) LCD Aspect Ratio 16:9 Number of pixels 1920 (H) x 1080 (V) Pixel pitch 0.4902 (H) x 0.4902 (V) [mm] Displayable colors 16.7M colors Brightness (typical) 450 cd/m2 Contrast ratio (typical) 1200:1 Viewing angle 178 degrees In/Out Terminals: Item 6SHFL¿FDWLRQ Speaker Output Internal Speakers Audio Input 3.5mm phone jack x 1 0.
Environmental Condition: Item Temperature Humidity 6SHFL¿FDWLRQ Operational 0°C – 50°C Storage -20°C – 60°C Operational 10 % – 90 % ( non-condensing) Storage 10 % – 90 % ( non-condensing) Atmospheric pressure 86 kPa ~106 kPa Internal Speaker: Item 6SHFL¿FDWLRQ Type 1 Way 1 Speaker Input 10 W (RMS) Impedance ȍ Output Sound Pressure 82 dB/W/M Frequency Response 160 Hz ~ 13 KHz Notes: 1. 'HVLJQ DQG VSHFL¿FDWLRQV DUH VXEMHFW WR FKDQJH ZLWKRXW QRWLFH 2.
12. RS232 Protocol 12.1. Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: Set-Function Get-Function Remote control pass-through mode Ʃ In the document below, “PC” represents all the control units that can send or receive the RS232 protocol command. 12.2. Description 12.2.1.
12.3. Protocol 12.3.1. Set-Function Listing 7KH 3& FDQ FRQWURO WKH 79 '6 IRU VSHFL¿F DFWLRQV 7KH 6HW )XQFWLRQ FRPPDQG DOORZV \RX WR FRQWURO WKH 79 DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID ,GHQWL¿FDWLRQ IRU HDFK RI 79 '6 a GHIDXOW LV ID “99” means to apply the set command for all connected displays.
Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format) Command Name Length ID Command Value1 Value2 Value3 CR Type 0x30 0x38 0x73 0x24 0x31 0x37 0x36 0x0D Hex 0x32 Reply (Hex Format) Name Length ID Command Type CR Hex 0x34 0x30 0x32 0x2D 0x0D Set function table: Set Function Length ID Command Type Command Value Range Code (ASCII) Code (Hex) Comments (Three ASCII bytes) Power on/off (standby) 8 s ! 21 000: STBY 001: ON Controlled power status: ON o
Mute 8 s 6 36 000: OFF 001: ON (mute) Button Lock 8 s 8 38 000 : Unlock 001 : Lock Menu Lock 8 s > 3E 000 : Unlock 001 : Lock Key Pad 8 s A 41 000 : UP 001 : DOWN 002 : LEFT 003 : RIGHT 004 : ENTER 005 : INPUT 006 : MENU/EXIT Remote Control 8 s B 42 000: Disable Disable: RCU has no effect on Monotor. 001: Enable Enabled: RCU controls the Monitor. This is the power up default on the Monitor.
NOTE: 1. Behavior at lock modes Lock Mode Behavior Button Lock 1. Lock all buttons on the front panel and RCU, except for “Power” 2. All the SET functions should be workable via RS32, even the ones with according hot key in RCU like Mute,…etc. MENU Lock 1. Lock “MENU’ key of front panel and RCU 2. The Factory and Hospitality modes should not be blocked for the model using MENU-combined key to enter these two modes. Alternative approach will be indicated separately if any limitation by model.
Hex code (in hex) = Original data (in dec) + 20 Date & Code Code Time (ASCII) (Hex) Date & Code Code Time (ASCII) (Hex) Date & Code Code Time (ASCII) (Hex) Date & Code Code Time (ASCII) (Hex) 0 space 20 16 6 36 32 R 52 48 h 68 1 ! 21 17 7 37 33 S 53 49 i 69 2 “ 22 18 8 38 34 T 54 50 p 70 3 # 23 19 9 39 35 U 55 51 q 71 4 $ 24 20 @ 40 36 V 56 52 r 72 5 % 25 21 A 41 37 W 57 53 s 73 6 & 26 22 B 42 38 X 58 54 t 74 7 ’ 27 2
Get-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID ,GHQWL¿FDWLRQ IRU HDFK RI 79 '6 a GHIDXOW LV Command Type Identify command type, “g” (0x67h) : Get Command “r” (0x72h) : Valid command Reply “-“ (0x2Dh) : Invalid command Reply Command: Function command code: One byte ASCII code. Value[1~3]: 7KUHH E\WHV $6&,, WKDW GH¿QHV WKH YDOXH CR 0x0D Get-Function format Send: (Command Type=”g”) Name Length ID Byte Count Bytes order 1 Byte 1 2 Byte 2~3 Command Command Ty
Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table.
Get-Thermal 8 g 0 30 000~100: 0~+100 deg C -01~-99: -1~-99 deg C For specific models only Get-Power on/ off log 8 g 1 31 000 (See below note) For specific models only Get-Date 8 g 2 32 000 (See the Set-Date command) For specific models only Get- Time 8 g 3 33 000 (See the Set-Time command) For specific models only NOTE: 1. Power on/off log data is replied as 6 sequential strings in following order.
Hex code (in hex) = Original data (in dec) + 20 Date & Code Code Time (ASCII) (Hex) Date & Code Code Time (ASCII) (Hex) Date & Code Code Time (ASCII) (Hex) Date & Code Code Time (ASCII) (Hex) 0 space 20 16 6 36 32 R 52 48 h 68 1 ! 21 17 7 37 33 S 53 49 i 69 2 “ 22 18 8 38 34 T 54 50 p 70 3 # 23 19 9 39 35 U 55 51 q 71 4 $ 24 20 @ 40 36 V 56 52 r 72 5 % 25 21 A 41 37 W 57 53 s 73 6 & 26 22 B 42 38 X 58 54 t 74 7 ’ 27 2
4. Get Date & Time example Assumed the current date/time of display#01 as below Date: 2015-1/31 Time: 16:27:59 Send: 0x 38 30 31 67 32 30 30 30 0D (Get Date) Reply: #1 0x 38 30 31 72 32 30 40 35 0D (Year “20” “15”) #2 0x 38 30 31 72 32 31 21 51 0D (Month “1”, Day ”31”) Send: 0x 38 30 31 67 33 30 30 30 0D (Get Time) Reply: #1 0x 38 30 31 72 33 30 36 47 0D (Hour “16”, Min “27”) #2 0x 38 30 31 72 33 31 30 79 0D (“0”, Sec “59”) 12.3.3.
Key 1 2 3 4 5 6 7 8 9 0 RECALL (LAST) INFO (DISPLAY) ASPECT (ZOOM, SIZE) VOLUME UP (+) VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESSPOWER SOURCES (INPUTS) SLEEP MENU UP DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT RED Ŷ (F1) GREEN Ŷ (F2) YELLOW Ŷ (F3) BLUE Ŷ (F4) Code (HEX) 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 36
NOTE: 1. This IR-pass-through code is different from the RCU key code. 2. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232. 2-2. When TV/DS is ON and receives the IR POWER code: TV/DS will forward the POWER code to the host via RS232, then turn off itself. 2-3. When SET-POWER LOCK is enabled, the TV/DS will not respond to POWER key pressing. 3.
13. Other Information Customer Support For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number. Country/Region Website T = Telephone C = CHAT ONLINE Email Australia New Zealand www.viewsonic.com.au AUS= 1800 880 818 NZ= 0800 008 822 service@au.viewsonic.com Canada www.viewsonic.com T= 1-866-463-4775 service.ca@viewsonic.com Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/ Hong Kong www.
Limited Warranty ViewSonic® LCD Commercial Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including WKH LPSOLHG ZDUUDQW\ RI PHUFKDQWDELOLW\ DQG ¿WQHVV IRU D SDUWLFXODU SXUSRVH Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1.
Mexico Limited Warranty ViewSonic® LCD Commercial Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.
43