vTouch Support User Guide
Contents Introduction................................................................. 3 What is vTouch Support?........................................................................................3 Monitor Support...................................................................................................... 3 Initial Setup.................................................................. 4 Where to get vTouch Support...............................................................................
Introduction What is vTouch Support? vTouch allows for touch feedback control for external monitors connected to a Mac. The touch function relates to the processing of the touch events (tap, press, gestures, etc.) performed on the touch device. A common list of touch events and system actions are predefined and can be configured as suits.
Initial Setup Where to get vTouch Support vTouch can be downloaded at the “Download” section of each TD display’s product page. After the download completes, launch the setup file and follow the on-screen directions to install the software. 1. Click the UPDD_06xx.pkg file to open the installation. 2. Input your MacBook password to install the driver. 3. Run the installation to complete the installation process. 4.
Installing vTouch on Big Sur For Intel Systems 1. Run the installer. 2. Grant the kernel extension (kext) permission to load, but do not reboot. 3. Grant both updd.app and UPDD Commander.app permission to use Accessibility features. 4. Wait for the installer to finish and restart your system.
For Silicon (M1 chip) Systems 1. Enter the macOS Recovery environment. 2. Go to: Utilities > Startup Security Utility. 3. Select your system, then click Security Policy. 4. Click the button for Reduced Security. 5. Check the box next to Allow user management of kernel extensions from identified developers. 6. Click OK and enter your administrator password when requested. 7. Restart your system after the UPDD installation has completed.
Connection Methods In addition to downloading the driver, ensure that your monitor and MacBook are properly connected via: • USB Type-C to USB Type-C • USB Type-B to USB Type-A 7
Using the Applications This section will describe the general use and operation of the UPDD applications. UPDD Commander UPDD Commander can setup touch behavior definitions in all applications. Setup Touch Behaviors for All Applications The touch function options are based on the Mac trackpad. The Touch function relates to the processing of the touch events (tap, press, gestures, etc.) performed on the touch device.
Setup Touch Behaviors for Specific Applications If the touch behaviors under All Applications are not enough for your use case, you can customize touch behaviors for specific applications. To activate, ensure UPDD Commander is open and go to: View > Show Hidden Application Groups. NOTE: It is recommended to set behaviors for All Applications only.
Adjusting the Settings Adjusting the settings here will affect the universal settings of the UPDD Commander application. There are three setting tabs: General, Touch Behavior, and On-Screen Keyboard. General Adjust general usage settings, and reset options ( Touch Behavior Customize touch screen behavior settings. 10 ).
On-Screen Keyboard Choose the type of keyboard, and when to use it. NOTE: Since macOS 10.15 Catalina, Keyboard Viewer has been replaced by the Accessibility Keyboard. Reset All Touch Gestures to Default Sets all touch gestures and actions back to default.
UPDD Console UPDD Console can view, update, and configure the driver and installed devices. Console View the Device List, Function Bar, and Settings. The Function Bar consists of Touch, Calibration, Toolbars, Devices, and About.
Touch Settings Setting Description Interlock Indicates the touch priority given to the device. Low Pass Filter Smooths input and removes jitter from inputs subject to distortion. Interactive Touch Indicates that a press and hold will generate a right click. For MacOS, gestures need be set for right click processing if required. Assisted Double Click Time Assists double clicking by generating a second touch at the same location of the previous one.
Reset Settings Reset general/device settings back to the default settings. The option can be found under General in the left hand column.
Using the UPDD Application 1. Use UPDD Commander to define touch behaviors. For more details, see page 8. 2. On the MacBook, open: System Preferences > Displays and choose your preferred display arrangement under the Arrangement tab. NOTE: Do not click “Mirror Displays”. 3. Use UPDD Console and click “Identify” to calibrate the touch screen.
4. The below graphic will appear on the touch screen, please press and hold the cross-anchor point until the circle turns blue. 5. The MacBook will then also show the above graphic, press the “Enter” key to end the touch configuration. 6. The touch screen can now support touch functions with the MacBook in extended mode.
Appendix Troubleshooting Problem You install the UPDD driver and still cannot find the device. Solution 1. Run console and view the error information. 2. When the driver is installed you may see the following message: 3. Ensure the software has been enabled, otherwise the driver will not be able to access any USB devices. This can be checked in: System Preferences > Security & Privacy > General. You want to remove the setting files before installing a new version of UPDD. 1. Open a terminal window. 2.
Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Pantone Black C Spot Color Pantone 187 C