IFP9850-3 Commercial Touch Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.
Thank you for choosing ViewSonic® As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Safety Precautions Please read the following Safety Precautions before you start using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture. • Never remove the rear cover. This display contains high-voltage parts. You may be seriously injured if you touch them.
• Only use attachments/accessories specified by the manufacturer. • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time. • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation. 11.875 inches (30.
Contents Safety Precautions........................................................ 3 Introduction............................................................... 10 Package Contents..................................................................................................10 Wall Mount Kit Specifications (VESA)....................................................................11 Product Overview..................................................................................................
Using Your ViewBoard................................................ 25 Powering On/Off your ViewBoard.........................................................................25 Initial Launch Setup...............................................................................................26 vLauncher - Customizable Welcome Screen.........................................................28 Tool Bar.............................................................................................................
Built-in PC Startup Option.......................................................................... 59 Standby Mode............................................................................................ 60 Black Screen After Startup.......................................................................... 61 Close Power Off Reminder......................................................................... 61 Password for Screen Lock.......................................................................
Embedded Applications and Settings.......................... 73 Embedded Digital Whiteboard App.......................................................................73 myViewBoard......................................................................................................... 73 Floating Bar........................................................................................................ 73 Toolbar................................................................................................
RS-232 Protocol.......................................................... 93 Description............................................................................................................93 RS232 Hardware Specification............................................................................... 93 LAN Hardware Specification................................................................................... 94 RS232 Communication Setting.............................................................
Introduction Package Contents • • • • • • HDMI cable Power cable x 4 Remote control AAA battery x 2 USB cable AV cable • • • • • • 1.5V 1.
Wall Mount Kit Specifications (VESA) NOTE: Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP9850-3 - 98” 800 x 600 mm M8 x 25 mm 4 NOTE: Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
Product Overview Control Panel Number Description 1 Areas for placing touching pen 2 • Press the key to turn on the device • Press the key to turn off/on the display backlight only Press and hold the key to turn off the device 3 Remote control receiver 4 USB port for Embedded Player and internal PC 12
I/O Panel Number Description Extend content out to another display device 1 USB port for Embedded Player and internal PC 2 3 • Touch signal output to the external PC • Touch 1 for HDMI IN 2 and 3 • Touch 2 for HDMI IN 1 and VGA IN 4 • High-definition multimedia interface signal input, connect to PC with HDMI output, set-top box, or other video device • HDMI 1, 2, 3 support up to 3840x2160@60Hz, HDCP 2.
Remote Control 14
Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post. 3. Replace the cover by aligning it with the slot on the remote control and snapping the latch shut. WARNING: There is a risk of explosion if batteries are replaced with the incorrect type. NOTE: • It is recommended that you do not mix battery types.
Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of 8 meters. Ensure there is nothing obstructing the remote control’s signal to the receiver.
Using Gestures Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more. Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects. This is like a single, standard left mouse click.
Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. USB USB USB Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase. Swipe Up for General Settings Swipe up from the bottom of the ViewBoard to launch the General Settings. To learn more see page 35.
Making Connections This section guides you on how to connect the ViewBoard with other equipment. Connecting External Devices TOUCH2 VGA AUDIO IN VGA Connection To connect via VGA: 1. Connect a VGA cable (15-pin) from your external device to the VGA IN port on the display. 2. Connect an audio cable from the AUDIO OUT port on your external device to the AUDIO IN port on the display. 3. Connect a USB cable to the external device from the TOUCH OUT port of the display.
RS232 Connection Serial Port Cable RS232 When you use a RS232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more. ViewSonic also offers a complimentary software, vController, that allows users to control their ViewSonic commercial displays from a remote PC.
USB, Networking, and Microphone Connections Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard. Router and other network signal output USB equipment USB Peripherals Plug the USB device cable into the USB IN port. Networking and Modem cables Plug the router cable into the LAN IN port. Microphone Plug the microphone cable into the MIC port.
Media Player Connection HDMI To connect to a media player: 1. Connect the HDMI cable to the HDMI ports on your ViewBoard and peripheral device. 2. Plug in the power cord of your ViewBoard, and turn on the rear-panel power supply switch. 3. Press the Power button on the right-hand side of the ViewBoard to turn the screen on. 4. Press the INPUT button to switch to the “HDMI” input source.
SPDIF Connection To connect to an external sound system: 1. Connect an optical cable from DIGITAL OUT to your sound system’s optical connector. 2. Plug in the power cord of your ViewBoard, and turn on the rear-panel power supply switch. 3. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.
Video Output Connection To output video via a display device: 1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard. 2. For audio, connect one end of an audio cable to your ViewBoard’s AUDIO OUT port and the other end to your speakers. 3. Plug in the power cord of your ViewBoard, and turn on the rear-panel power supply switch. 4. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.
Using Your ViewBoard Powering On/Off your ViewBoard 1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “On” position. The AC Power input and switch button are located at the bottom of the unit. 2. Press the Power button to turn on the ViewBoard. Press the Power button to turn on the ViewBoard. 3. To turn the ViewBoard off, press and hold the 25 Power button again.
Initial Launch Setup When you first turn on your ViewBoard, an initial setup wizard will launch. 1. Select your Language: 2.
3. Select your Time Zone to set the Date and Time: 4. Select your preferred System Mode: 5.
vLauncher - Customizable Welcome Screen Icon Description Launches the myViewBoard annotation application Launch wireless screen sharing application, vCastReceiver Switch to slot-in PC source Open web browser Open cloud meeting Application list NOTE: ViewBoard offers two background themes, Corporate and Education.
Tool Bar Tool bar trigger icons are on the edge of the ViewBoard launcher providing access to your tools. To launch a tool: 1. Tap a Tool bar trigger icon. 2. Tap on your desired tool icon. NOTE: The default tool bar setting is to be available for all input sources; however, users can go to Advanced Settings to adjust the options: (1) available for all input sources, (2) available for all input sources, except for PC, and (3) disable the tool bar.
Icon Description Return to the previous operation screen NOTE: Only for Embedded Player source Return to the home screen of the Embedded Player Display all embedded applications that are being used Launch the myViewBoard software 30
Description Icon Access the pen, highlighter, clear, and save options 1. Digital Pen Annotate the overlay of any input source with red, black, blue, or green ink. NOTE: The default digital pen setting supports up to 10-point writing. 2. Digital Highlighter Mark and highlight with four colors: yellow, orange, blue, and green. NOTE: The default digital highlighter setting supports up to 10-point marking. 3. Brush Clears all the digital ink on the screen. 4.
Description Icon Convert the currently displayed content into a still image; then you can zoom in or zoom out NOTE: The ViewBoard will take a few seconds to reduce the screen resolution to 1080p. 1. Zoom In Enlarge the captured image. NOTE: The screen resolution will be reduced after zooming in. 2. Zoom Out Shrink the captured image. 3. Back to Full Screen Reset the Zoom In/Zoom Out effects to the original full screen. 4. Close Close the icon. View more applications within the ViewBoard tool bar 1.
Description Icon 2. Countdown Access the countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the countdown timer can be paused, resumed, or reset. The timer will reduce in size and move to the lower-center of the screen automatically when the user touches another area. Touching the timer again will return it to its normal size and original location.
Description Icon 3. Stopwatch Tapping Start will initiate the stopwatch. At any time, the stopwatch can be paused, resumed, split, or reset. The stopwatch will reduce in size and move to the lower-center of the screen automatically when the user touches another area. Touching the stopwatch again will return it to its normal size and original location. 4. Air Class Interactive teaching tool for classroom usage. For more information, see page 81. 5.
ViewBoard On-Screen Display (OSD) Menu ViewBoard has two options for opening the OSD Menu: Option 1 Swipe up from the bottom of the screen. Option 2 Press the Setting button on the control panel.
General Settings To select an Input Source: 1. Press INPUT on the remote control to display the General Setting menu, then press DOWN to enter the Input Source menu. 2. Press DOWN/UP/LEFT/RIGHT to select the input source you want. 3. Press ENTER on the remote control, or touch the input source. 4. Press EXIT on the remote control, or touch a blank area outside of the menu to exit. To adjust the Backlight and enable/disable Flicker Free: 1.
To adjust the Volume: 1. Press INPUT on the remote control to display the General Setting menu. 2. Drag the volume slider directly to adjust the value. 3. Press MUTE on the remote control to enable or disable the mute function. 4. Press EXIT on the remote control, or touch a blank area outside of the menu to exit.
Audio Settings 1. Press MENU on the remote control and select the Audio menu. 2. Adjust the Volume, Bass, Treble, and Balance directly by touching and adjusting each value. Additionally, you can use the remote control and press DOWN/UP/ LEFT/RIGHT to select a value, then press VOL+/VOL- to adjust it. 3. To adjust the audio efficacy choose from: Standard, Meeting, Class, and Custom. 4. Touch the Mute slider directly to enable/disable mute.
Screen Settings 1. Press MENU on the remote control and select the Screen menu. 2. Image Sticking Protection To reduce the possibility of screen burn-in, this unit is equipped with image sticking protection technology. If the screen displays a still image for a certain period of time you define, the device activates a screen saver to prevent the formation of burnt in ghost images on the screen. Image sticking protection moves the picture slightly on the screen.
Display Settings 1. Press MENU on the remote control and select the Display menu. 2. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and adjusting each value. Additionally, you can use the remote control and press DOWN/UP/LEFT/RIGHT to select a value, then press VOL+/VOL- to adjust it. 3. To adjust the display efficacy choose from: Standard, Bright, Soft, and Custom. 4. Touch the Standard, Cold, or Warm icon to adjust the color temperature. 5.
Adjust Settings NOTE: Only available when the input source is VGA. 1. Press MENU on the remote control and select the Adjust menu. 2. Adjust the H. Position, V. Position, Clock, and Phase directly by touching and adjusting each value. 3. To automatically adjust, touch the Auto icon.
Advanced Settings When the ViewBoard is in Embd Player source, tap the Advanced Settings icon in the On-Screen Display (OSD) Menu to enter the Advanced Settings Menu. Wireless & Networks Check current network connection status, Wi-Fi, BT, and establish a Wireless hotspot. NOTE: • Wi-Fi, Wireless hotspot and BT settings will appear when LB-WIFI001(optional) has been installed. • Ethernet will disable automatically when Wi-Fi is enabled. Wi-Fi will disable automatically when Ethernet is enabled.
Wi-Fi Tap the On toggle to toggle Wi-Fi on or off. Tap the more settings icon to: Add Network, view Saved Networks, Refresh the network list, or view Advanced settings. In Advanced settings, you can set Proxy and IP settings.
Ethernet Tap the On toggle to toggle Ethernet on or off. Tap the more settings icon to view Advanced settings. In Advanced settings, you can adjust Static IP and Proxy settings.
Wireless Hotspot Tap the Portable Wi-Fi hotspot toggle to turn it on or off. Tap “Set up Wi-Fi hotspot” to set Network name, Security, and Password.
BT Tap the On toggle to toggle BT on or off. Select a listed device to pair and connect. Tap the more settings icon to: Refresh, Rename the device, and Show received files.
VPN To create a VPN profile: 1. Tap the “+” icon. 2. Key in the desired name.
3. Select the VPN Type. 4. Choose to enable/disable PPP encryption and show advanced options.
Share The SAMBA Service provides file sharing via LAN. When the SAMBA Service is enabled, the user can explore the ViewBoard file system with a PC or mobile equipment. 1. Tap the box to enable the SAMBA Service, then set a password if needed. 2. Connect the ViewBoard and client equipment to the same network. 3. Log in to the ViewBoard with the client equipment. Input the ViewBoard’s/IFP’s IP address.
4. Key in the user name and password, then select OK. 5. After a successful log in, the ViewBoard files will be available.
Device Adjust the Theme, Display, Storage, and Sound settings. Theme Users can change their home launcher theme. NOTE: vLauncher cannot be removed. Display Adjust the Wallpaper, HDMI Out Encryption setting, and Burn-in Protection Interval.
Wallpaper Users can change their wallpaper with default images, or can use their own by tapping My photos and selecting the image file.
HDMI Out Encryption Setting Users can turn on or off the encryption function.
Burn-in Protection Interval This setting allows the user to program the time between movements of the picture in minutes. NOTE: Burn-in Protection must be enabled in the OSD Menu first. Storage Users can check the storage status of their ViewBoard. Sound Users can enable or disable touch sounds.
Personal View and adjust Security, Startup & Shutdown, Language & Input, Password for screen lock, Input, and Other Settings. Security Review Credential storage and Unknown sources Install settings. Trusted Credentials Show all trusted AC credentials that have been installed on the ViewBoard.
Clear Credentials Clear any previously installed credentials. NOTE: Pre-loaded credentials cannot be cleared. Unknown Sources Enable the installation of apps from unknown sources. NOTE: Apps from unknown sources may not be compatible.
Language & Input Adjust the Language and Input method of the Embedded Player. Language Choose from the available languages. Current Keyboard Enable/disable the visual keyboard or change the default input method.
Existing Keyboard View and adjust advanced entry settings.
Startup and Shutdown Set the Startup Channel, Standby Mode, Black Screen After Startup, and adjust Timer settings. Startup Channel Adjust the startup channel preference. Built-in PC Startup Option Adjust the built-in PC startup preference.
Standby Mode Decide what happens when you press the Power button while the ViewBoard is On. Hibernate When enabled, pressing the Power button will turn off the ViewBoard and the system. Sleep When enabled, pressing the Power button will turn off the ViewBoard’s backlight, but the system will remain on. To enable sleep mode: 1. The user needs to provide their ViewBoard’s serial number (S/N) to ViewSonic. The S/N label is located near the I/O side. 2.
Black Screen After Startup When enabled, the ViewBoard will turn off the backlight automatically after the scheduled boot time. Close Power Off Reminder When enabled, the ViewBoard will turn off the directory without any reminder after the scheduled off time. To add a schedule: 1. Tap the “+” icon. 2. Adjust the desired times and days. Then tap the 61 to save.
Password for Screen Lock Set a screen lock password by selecting Set, inputting a password, and selecting OK.
Input Setting Enable/disable Input Alias Switch, Wake on Active Source, Channel Auto Switch, Auto Search, and set No Signal Power off. Input Alias Switch Once enabled, the user can edit input aliases and when the Display button is pressed the source information (located in the upper left side) will also be changed. Users can also choose to Display or Hide the input source. NOTE: Embd Player cannot be hidden.
Wake on Active Source The ViewBoard will detect HDMI and VGA signals in Standby mode. If HDMI or VGA has a signal output, the ViewBoard will power on automatically. Auto Search When enabled, if the current source does not have a signal, the ViewBoard will automatically search the input sources one time. Channel Auto Switch When enabled, if the ViewBoard detects a new signal input it will switch the input source automatically. No Signal Power Off Adjust the “No Signal” power off timer.
Other Settings Adjust Side Toolbar Channel and Eco Mode settings. Side Toolbar Channel Adjust the side toolbar availability. ECO Mode When enabled, the ViewBoard will turn off automatically after sixty (60) minutes of Embedded Player source being idle or after five (5) minutes of other input source without signal.
System Adjust Date & Time, view About Device, and Advanced Settings. Date & Time Set the system time and format. Automatic Date & Time When enabled, the ViewBoard will automatically synchronize the date and time via the Internet. NOTE: Ethernet or Wi-Fi connection is needed. Set Date Adjust the values then select OK when finished. Set Time Adjust the values then select OK when finished.
Select Time Zone Choose from the available time zones. Select Time Format Choose from 12 hour and 24 hour time format. 12-hour Choose Date Format Select from the available date formats.
About Device Display Embedded Player information, System Updates, Display ID Setting, and Asset Tag Setting. System Update Upgrade the firmware via OTA. Legal Information Check open source licenses.
Display ID Change the Display ID. NOTE: The Display ID is for RS232 users, and the range is 01~98. Asset Tag Key in the asset information.
Advanced Set the Mode, check Apps, modify Passwords, and enable/disable USB disk connection. Mode • Normal Mode: The embedded screen sharing apps will run normally. • Security Mode: The embedded screen sharing apps will be removed. • Disable Embedded OS: The system will automatically reboot, and then the Embedded OS will not appear.
APP The user can view app information and force stop, uninstall, move to USB storage, clear data, clear cache, and clear defaults. NOTE: • Pre-loaded apps cannot be uninstalled. • Not all apps support the move to USB storage feature. • Not all apps support Clear Defaults. Select the right upper icon for additional options.
Password Modify the Advanced setting entry password. USB Disk Enable Enable/disable USB disk connection. Privacy Set the interval for local file storage access. ͫ Never: Local storage will be cleaned, and no longer able to save files. ͫ 1 Hour: Files saved to local storage will be deleted after 1 hour. ͫ 1 Day: Files saved to local storage will be deleted after 1 day. ͫ Always: Local storage is available, and no files will be deleted.
Embedded Applications and Settings Embedded Digital Whiteboard App Within ViewBoard, ViewSonic offers two versions of the embedded digital whiteboard app, myViewBoard and vBoard Lite, for users to choose from and annotate with. myViewBoard Floating Bar Move the Floating Bar. Switch between presentation and preparation modes. Paste from the clipboard onto the canvas. Click to open the web browser Go to the previous canvas. 1. New myViewBoard File 2. Open File 3. Save File Go to the next canvas.
Shape/Line Button Create shapes, select shape colors, insert arrows. Text Box Creates a Text box. Undo Button Undo previous actions. Redo Button Redo previous actions. Page Toggle Button Select pages, sort pages, delete pages. Show or hide the current host information. Whiteboard background management menu.
vBoard Lite User Interface: Menu Options: 75
Watercolor Feature Additional annotation tool option within vBoard lite.
ViewBoard Cast Working with ViewBoard® Cast software, the vCastReceiver app, will allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s). Network Information • ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and across the subnet network. • Connected devices will show up under “Device List” on the same subnet connection.
Cast Sender from Windows-based Devices, Macbook, and Chrome devices. Mac, Windows, Chrome Devices 1. Make sure your device is connected to the same network as the ViewBoard. 2. Visit the address that is shown on the ViewBoard to download the application. 3. Launch ViewBoard Cast and click the icon number that is shown on the ViewBoard.
Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet. Android: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Enter the password that is shown on the ViewBoard. 3. Scan the QR Code that is shown on the ViewBoard to download the client. 4. Open the ViewBoard Cast client. iOS: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Enter the password that is shown on the ViewBoard. 3.
Cast Out from a Mobile Device that Supports Annotation Item Description Toggle Click to hide or display tool bar Home Click to return to home interface Return Click to return to previous operation interface Folder Click to view or open mobile device internal file Screen sharing Click to share screen (Android 5.
Air Class Display quiz questions on the ViewBoard and allow up to 30 mobile users to submit answers remotely. Whether deploying single or multiple choice questions, the ViewBoard will record the results for each device being used. Network Information • PC (Windows/Mac/Chromebook) and tablet/mobile (iOS/Android) devices, as well as the ViewBoard need to be linked to the same LAN network subnet.
Voter 1. Click the Single choice or Multiple choice icon to select the preferred answer type. 2. Click the BEGIN icon to let the participants start. 3. After the participants are finished and press the OK icon, the ViewBoard will show the participant‘s name on screen. 4. Click the Finish icon to close the quiz, then the “Answer Statistics” will be displayed.
5. Choose the right answer to show the correct rate. 6. Click the icon to explain and further analyze the topic.
Responder Participants need to select the OK icon to answer. Message Click to enable/disable the message function. Message operation: 1. Click the Message icon to enable the function. 2. Participants select the Message icon to change the Message interface. 3. Participants key in their message then click the Send icon. 4. The message will appear at the top of the ViewBoard. Manager Select the icon to display a QR Code to let more participants join the class.
Other Default Applications Zoom Select to launch the Zoom application for video conferencing. 1. Select Sign In. Enter your email and password or sign in with your Google, Facebook, or SSO account. 2. If you do not have a Zoom account, you will need to select Sign Up.
Join a Meeting 1. Select Join a Meeting. 2. Enter the Meeting ID of the meeting you want to join. 3. Select Join Meeting.
Start an Instant Meeting 1. Select Schedule or Host a Meeting. 2. Choose the meeting options: ͫ Choose to have Video On or Off. ͫ Choose to Use Personal Meeting ID or a unique meeting ID. 3. Select Start a Meeting. 4. Invite meeting participants by selecting Participants at the bottom of the screen. 5. Select Invite at the bottom of the Participants screen. 6. Choose participants by using the contact method you prefer.
Sweeper Select the icon to launch the Sweeper application and clear unnecessary data and unwanted files.
Screen Lock Select the icon to set a screen lock password or enable screen lock. NOTE: If the user forgets the password, use the remote control and press INPUT 0214 to restore the password to default.
Chromium Web browser for surfing the Internet.
Folders 1. Storage Device Display Select the appropriate storage device. 2. Icons Item Description Exit Click to exit. Sort Click to sort file. Thumbnail Click to display file by thumbnail mode. List Click to display file by list mode. Select Click to select file. Add folder Click to add folder. Copy Click to copy file. Paste Click to paste file. Cut Click to cut file. Delete Click to delete file. Rename Click to rename file. More Click to show more functions.
3. File Type Menu Item Description All All types Doc OFFICE files Note Image stored by vBoard Lite, Side Tool Bar, and remote control Screen Capture button. Picture Image files Media Audio and Video files 4. File Information Preview the image, show the image’s name, size, resolution, and creation date. 5. Main Display Area Display files of corresponding type.
RS-232 Protocol This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic LFD and PC or other control units with RS232 protocol. The protocol contains three command sections: • Set-Function • Get-Function • Remote control pass-through mode NOTE: Below, “PC” represents all the control units that can send or receive the RS232 protocol command. Description RS232 Hardware Specification ViewSonic LFD communication port on the rear side: 1.
LAN Hardware Specification ViewSonic LFD communcation port on the rear side: 1. Connector type: 8P8C RJ45 2.
Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function Description: Length: Total Byte of Message excluding “CR” LFD ID Identification for each of Display (01~98; default is 01) ID “99” means to apply the set command for all connected displays. Under such circumstances, only ID#1 display has to reply.
Example 1: Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format) Name Length Hex ID 0x38 0x30 0x32 Command Type Command Value1 Value2 Value3 0x73 0x24 0x30 0x37 0x36 CR 0x0D Reply (Hex Format) Name Hex Length 0x34 ID 0x30 0x32 Command Type 0x2B CR 0x0D Example 2: Set Brightness as 75 for Display (#02) and this command is NOT valid Send (Hex Format) Name Length Hex 0x38 ID 0x30 0x32 Command Type Command Value1 Value2 Value3 0x73 0x24 0x30 0x37 Reply (Hex
Set-Function Table A. Basic Function Set Function Length ID Command Command Value Range Type (ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes) Comments Power on/ off (standby) 8 s ! 21 000: STBY 001: ON 1. The Power-on via LAN control may works only under specific mode. To see display UG for details. *3.1.1 2. “WOL by MAC address” may available as alternative.*3.2.1 Input Select 8 s “ 22 000: TV 001: AV 002: S-Video 003: YPbPr 004: HDMI1 014: HDMI2 024: HDMI3 034: HDMI4 1.
Button lock 8 s 8 38 000: Unlock 001: Lock *See note in details Menu lock 8 s > 3E 000: Unlock 001: Lock *See note in details Number *3.1.1 8 s @ 40 000~009 Key Pad *3.1.
B. Optional Function Set Function Length ID Command Command Type (ASCII) Code (ASCII) Value Range Comments Code (Hex) (Three ASCII bytes) Contrast 8 s # 23 000 ~ 100 Sharpness 8 s % 25 000 ~ 100 Color 8 s & 26 000 ~ 100 Tint 8 s ‘ 27 000 ~ 100 Backlight On_Off 8 s ( 29 000: Off 001: On Color mode 8 s ) 29 000: Normal 001: Warm 002: Cold 003: Personal Surround sound 8 s - 2D 000: OFF 001: ON Bass 8 s .
Tiling-Mode 8 s P 50 000: OFF 001: ON (for video wall) Tiling-Compensation 8 s Q 51 000: OFF 001: ON (for video wall) Bezel width compensation Tiling-H by V Monitors 8 s R 52 01x~09x: H 0x1~0x9: V (for video wall) 1. 2nd digital for H monitors 2.
Get-Function Listing The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000. Get-Function Description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98; default is 01).
Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67. Send (Hex Format) Name Length Hex ID 0x38 0x30 0x35 Command Type Command Value1 Value2 Value3 0x67 0x62 0x30 0x30 0x30 CR 0x0D Reply (Hex Format) Name Length Hex ID 0x38 0x30 0x35 Command Type Command Value1 Value2 Value3 0x72 0x62 0x30 0x36 0x37 CR 0x0D Example 2: Get Color from Display (#05), but the Color command is not supported by this model.
Get-Function Table A. Basic Function Get Function Length ID Command Type (ASCII) Command Response Range Code (ASCII) Code (Hex) (Three ASCII bytes) Comments Get-Brightness 8 g b 62 000 ~ 100 Get-Backlight*3.2.
Get-MAC address 8 g 5 35 000 (for the model with LAN) Reply in new 32-byte format*3.2.0 Get-IP address *3.2.0 8 g 6 36 000 (for the model with LAN) Reply in new 32-byte format*3.2.0 Get-Serial number 8 g 7 37 000 Reply in new 32-byte format *3.2.0 Get-FW version *3.2.0 8 g 8 38 000 Reply in new 32-byte format *3.2.0 *3.2.0 NOTE: 1.
6. Get FW version example Assumed the FW version is 3.02.
B.
2. Get Time example Assumed the current time of display#01 as below: Time: 16:27:59 Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour) Reply: 0x 38 30 31 72 33 48 31 36 0D (“H16”) Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min) Reply: 0x 38 30 31 72 33 4D 32 37 0D (“M27”) Send: 0x 38 30 31 67 33 53 30 30 0D (Get Time:Sec) Reply: 0x 38 30 31 72 33 53 35 39 0D (“S59”) 3. Get RS232 Version example Assumed the version is 3.0.
C. Auto Reply *3.2.1 The display will send out the updated data/status automatically without getting a query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front keys, or touch screen.
Remote Control Pass-through Mode When the PC sets the Display to Remote Control Pass through mode, the Display shall send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function. For example: “Volume+” will not change the volume of the Display, but instead only sends the “Volume+” code to the PC over the RS232 port.
VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESSPOWER SOURCES (INPUTS) 11 12 13 V V V 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F SLEEP MENU UP DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT RED ■ (F1) GREEN ■ (F2) YELLOW ■ (F3) BLUE ■ (F4) V V V V V V V V V V V NOTE: 1. This IR-pass-through code is different from the RCU key code. 2. Special control sequence for POWER key under IR-pass through mode. 2-1.
2-2. When Display is ON and receives the IR POWER code: Display will forward the POWER code to the host via RS232, then turn off itself. 2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing. 3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.
Appendix Specifications Item Model Screen Size Input Signal Category Specifications IFP9850-3 97.52” 3 x HDMI 1 x VGA 1 x PC audio 1 x HDMI 1 x Earphone 1 x SPDIF 12W x 2 RS232 Communication 100V-240V AC 50/60Hz 32° F to 104° F (0° C to 40° C) 20%~80% non-condensing ≤ 2,000 m -4° F to 140° F (-20° C to 60° C) 10%~90% non-condensing ≤ 2,000 m 2245 x 1323 x 91 101.5 171W <0.
Display Modes VGA Mode Resolution Refresh Rate (@) 640 x 480 720 x 400 800 x 600 1024 x 768 1152 x 864 1152 x 870 1280 x 768 1280 x 960 1280 x 1024 1360 x 768 1366 x 768 1440 x 900 1600 x 1200 1680 x 1050 1920 x 1080 1920 x 1200 60Hz, 72Hz, 75Hz 70Hz 56Hz, 60Hz, 72Hz, 75Hz 60Hz, 70Hz, 75Hz 60Hz, 75Hz 75Hz 60Hz, 75Hz 60Hz 60Hz, 75Hz 60Hz 60Hz 60Hz, 75Hz 60Hz 60Hz 60Hz 60Hz Resolution Refresh Rate (@) HDMI Mode 640 x 480 720 x 400 800 x 600 1024x768 1280x800 1280x1024 1360x768 1440x900 1680x1050 1920x10
Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Possible Solutions Remote Control is not working 1. Check whether something is obstructing the display’s remote control receiver. 2. Check whether the batteries in the remote control are installed correctly. 3. Check whether the batteries need to be replaced. The unit turns off unexpectedly 1. Check whether Sleep mode is enabled. 2.
Touch Function Problem or Issue Possible Solutions Touch function does not work 1. Check that drivers are installed correctly. 2. Reinstall driver(s). 3. Check setup and align it. 4. Check whether the touch pen is working properly. Video Not Working Properly Problem or Issue Possible Solutions No picture/ No sound 1. Check the Power status. 2. Check the signal cable. 3. Check that the internal PC is installed correctly. Picture is unclear or cuts in and out 1. Check the signal cable.
Maintenance General Precautions • Make sure the device is turned off and the power cable is unplugged from the power outlet. • Never spray or pour any liquid directly onto the screen or case. • Handle the device with care, as a darker-colored device, if scuffed, may show marks more clearly than a lighter-colored device. • Do not use the system continuously for long periods of time. Cleaning the Screen • Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules.
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
ENERGY STAR statement ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency.
Copyright Information Copyright© ViewSonic® Corporation, 2019. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/ Indonesia www.viewsonic.com/id/ Israel www.viewsonic.
Limited Warranty ViewSonic® Smart White Board What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
• Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in). • Software - Any third-party software included with the product or installed by the customer. • Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps). • Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Mexico Limited Warranty ViewSonic® Smart White Board What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How to get service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.
Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Pantone Black C Spot Color Pantone 187 C
