User Guide

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11 Device and Video Wall Status
Status Device/Wall Description
Green dot Device
Network connection between the device and
VideoWall Manager is good.
Red dot Device
No network connection between the device
and VideoWall Manager.
White cloud
Wall The wall is managed by cloud without issue.
Device The device is managed by cloud without issue.
Red cloud with
exclamation mark
Wall
Device
The device is managed by cloud, but does not
belong to a wall that is managed by the cloud.
This could happen when the same device is
added to 2 applications on different computers
and the wall with the device gets moved to
cloud from 1 application. Then the device in
the other application shows this icon.
Red Exclamation
mark
Wall
Device
The device belongs to a wall that is managed
by cloud, but the device is not managed by
cloud. This could happen when you perform
reset to default while it’s being managed by
cloud.