SureMDM User Guide The information contained in these documents is confidential, privileged and only for the information of the intended recipient and may not be used, published or redistributed without the prior written consent of 42Gears Mobility Systems Pvt.
SureMDM Table of Content Introduction ................................................................................................................................................. 8 Getting started with SureMDM ................................................................................................................. 10 Download and install SureMDM Nix Agent .............................................................................................
SureMDM Device Groups ........................................................................................................................................ 38 Create a new Group ............................................................................................................................ 39 Rename a Group ................................................................................................................................. 40 Delete a Group ........................................
SureMDM Wi-Fi/Hotspot Settings ........................................................................................................................ 78 Email Configuration Settings ............................................................................................................... 79 Create an Email Account ................................................................................................................ 79 Delete an Email Account .................................................
SureMDM Time Fence ....................................................................................................................................... 114 Nix Settings ....................................................................................................................................... 115 Send Text Message .......................................................................................................................... 116 Jobs for Android Wear .................................
SureMDM Restriction Profile .......................................................................................................................... 148 Application Policy .......................................................................................................................... 149 Configuration Profile ...................................................................................................................... 150 Wi-Fi Configuration ..............................................
SureMDM Apply the created profile on desired devices .................................................................................... 178 App Store for iOS .................................................................................................................................. 178 Create an Enterprise App Store ........................................................................................................ 179 Create an Application Policy profile ........................................
SureMDM Introduction SureMDM is an intuitive and powerful unified endpoint management (UEM) solution for Android, iOS, Windows, macOS, wearOS and Linux platforms. It helps to secure, monitor and manage company owned devices for dedicated use as well as employee owned devices used to access company data (BYOD).
SureMDM • Enterprise App and File Store • Telecom Expense Management • Device Grouping • Two-Way Messaging • Remotely monitor Device Health • Silent installations without user interference • Push Applications and Software Patches Page 9 of 206 © 42Gears Mobility Systems | Confidential | Proprietary
SureMDM Getting started with SureMDM To get started with SureMDM, follow these steps: 1. Download and install SureMDM Nix Agent on the device (Android/ Windows/ iOS/ Linux/ Android Wear/ macOS). 2. Login to SureMDM Web Console. Download and install SureMDM Nix Agent Set up SureMDM Nix Agent on Android Devices Download SureMDM Nix Agent is downloaded as Android Application Package file (.
SureMDM 6. Under Enter SureMDM Account ID, enter the Account ID (Account ID will be sent to the registered email address after sign up) and tap Register or Scan QR to scan the QR code for enrollment. 7. Go through the Android Administrator Permissions and tap Proceed. 8. On Activate device administrator prompt, tap Activate. SureMDM Home Screen appears.
SureMDM o Use MAC Address- MAC address of the device is auto-populated in the field. 4. Tap Set Device Name to display the Device Name in SureMDM Web Console. 3. Account ID Account ID is the identification number for the SureMDM account. Tap on this option to change the Account ID. 4. Change Password Password to access Nix Agent Settings can be changed using Change Password option. To change the password, follow these steps: 1. Enter the Old Password 2.
SureMDM • Set Password Expiry • Lock Device • Set Password Restrictions • Reset Device Password • Set Device Proxy • Monitor Unauthorized Login • Wipe Device 8. Use https Tap on this option to enable the use of https for secured connection. 9. Allow http fallback Tap on this option to enable the use of http for unsecured connection. 10. Enroll Device Using QR Code Tap on this option to scan the QR code and enroll the device to a SureMDM account. To enroll QR Code, see Enrollment. 11.
SureMDM 2. On Connection Settings screen, tap Connectivity Preference. 3. Select Connection Preference (Any/ WiFi Only/Mobile data Only). 4. Tap Done. 5. Enter Connection Timeout (in minutes). Connection Timeout is the time period of non-connectivity of SureMDM Nix Agent with the internet. After this specified timeout, the device will restart SureMDM Nix Agent by itself. 6. Tap Done to complete. 12.
SureMDM 15. Application Lock PIN The user has the option to lock the applications by configuring a pin for all the installed applications on the device. Application Lock PIN helps the user to change the Lock PIN for these installed applications. 16. Remote Support Diagnostic Select this option to allow the SureMDM to remote into the selected device. 17. Android Enterprise Once the SureMDM account is enrolled with Android Enterprise, the device also needs to get enrolled with Android Enterprise.
SureMDM 21. User Privacy Admins can select the following options under User Privacy and select Done. • Unattended Remote Support • Unattended Location Tracking • Unattended Call Log Tracking • Unattended SMS Log Tracking • Show Download Notification(s) • Text to Speech • Disable Reply Button • Disable Close Button 22. Ignore Block Mobile Data Till Next Cycle Select this option to ignore blocking of mobile data even if mobile data usage exceeds for the current cycle. 23.
SureMDM Admins can use exported settings to Cloud and create a QR code for quick and easy configuration. Set up SureMDM Nix Agent on Windows devices Download SureMDM Nix Agent is downloaded as a nix_installer_win file (.exe) on the device from 42Gears Website. Install To install SureMDM Nix Agent on the device, tap on the downloaded nix_installer_win.exe file and tap Install. On successful installation,tap on the Nix Agent icon and SureMDM Nix Agent Home Screen will appear.
SureMDM 2. Change Device Name To change the Device Name, follow these steps: 1. On SureMDM Nix Agent Home Screen, tap Settings. 2. On Settings screen, tap Change Device Name. 3. Select one of these options to set as Device Name: • Set Device Name Manually – Enter the device name in the box • Use MAC Address- MAC address of the device is auto-populated in the box 4. Tap Set Device Name to display the Device Name on the SureMDM Web Console. 3.
SureMDM Set up SureMDM Nix Agent on iOS devices Download and Install To download and install SureMDM Nix Agent, follow these steps: 1. Download and install SureMDM Nix Agent from App Store. 2. Once installed, launch SureMDM Nix Agent. 3. On SureMDM Nix Welcome Screen, tap Enroll Device. 4.
SureMDM 1. Server Path By default, the Server Path will be https://suremdm.42gears.com. 2. Location Tracking Status Enable Location Tracking to allow SureMDM admin to remotely track the device location. 3. How to use Location tracking with SureMDM Tap on this option to play a short video on location tracking. 4. Backgound App Refresh Allows SureMDM Nix agent to run in the background even when the user is not using it. 5.
SureMDM 1. Search for SureMDM Nix for Smartwatches application on the device and tap Install. 2. Once the installation is complete, tap Open. 3. Tap Allow on the permission prompts to access the following options: Device Location/ Pictures and record video / Contacts / Phone calls / Media files / SMS messages. 4. On SureMDM Wear Device Management prompt, tap Get Started. 5.
SureMDM 1. Enable Nix Service This option allows the user to enable or disable the communication between Nix Agent and SureMDM account. This feature has to be disabled before making changes in the Nix settings. 2. Change Device Name To change the Device Name, follow these steps: 1. On SureMDM Nix Agent Home Screen, tap Settings. 2. On Settings screen, tap Change Device Name. 3. Select one of the following options to set the Device Name: Set Device Name Manually - Enter the Device Name in the field.
SureMDM Note: Nix Agent password has no restrictions on the format. 5. Server Path The user has the option to change the Server Path. By default, the Server Path will be suremdm.42gears.com. 6. Device ID The Device ID generated by SureMDM server is a unique identification for the device. 7. Use https Tap this option to enable the use of https for secured connection. 8. SureMDM Nix Connectivity The user has the following network connectivity options to choose from to get connected to the internet.
SureMDM 6. Tap Done to complete. 9. Change Polling Mechanism In Polling Mechanism, the processor periodically checks each of its input and output devices to see if any of them have a request that it needs to handle. To change the Polling Mechanism, tap Change Polling Mechanism and select from following options: • Normal Polling • Periodic Polling 10. Mailbox Select this option to show Mailbox option on the SureMDM Nix Home Screen. 11.
SureMDM Set up SureMDM Nix Agent on Linux devices Pre-requisite Open JDK 7 OR above. Refer to http://openjdk.java.net/install/ for details or Oracle JDK 7 OR above. Refer to http://www.oracle.com/technetwork/java/javase/downloads/index.html for details Download and Install To download and install SureMDM Nix Agent, follow these steps: 1. Download SureMDM Nix Agent from website using the below command. wget https://suremdm.42gears.com/nix/nix.tar.gz 2.
SureMDM 3. Install SureMDM Nix Agent using the below command. Command for SaaS: sudo ./nix/installnix.sh [-y] [-c] where - y is assumed to be Always yes while upgrading Nix agent. - c is Customer ID Example: sudo nix/installnix.
SureMDM Command for On Premise: sudo /nix/installnix.sh [-y] [-] [-s""] where - y is assumed to be Always yes while upgrading Nix agent. - c is the Customer ID - s is the SureMDM server path Example: sudo nix/installnix.sh -y -c11111 -s”http://0.0.0.0/suremdm” Note: Enter Linux user password if password prompt appears during this process.
SureMDM SureMDM Nix Agent will get installed on the Linux machine and will be enrolled to SureMDM Web Console. Troubleshooting 1. wget command: In case ‘wget ’ command is not installed, please use the below command. Command: sudo apt-get install wget Or sudo yum install wget 2. Below mentioned are the commands helpful in managing and monitoring SureMDM Nix agent a. To check SureMDM Nix Agent service status: sudo service nix status b. To start SureMDM Nix agent: sudo service nix start c.
SureMDM 1. Once SureMDMNix is downloaded, double-click on the .pkg file to lauch Nix Agent Installer. 2. In Installer window, go through each step one by one starting from Introduction to Summary. SureMDM Nix Agent will get installed on the device. 3. Click Nix Agent icon to launch Enroll Device prompt. 4. On Enroll Device prompt, enter SureMDM Account ID and click Register. The device will get enrolled to SureMDM Web Console. 5.
SureMDM 2. Access SureMDM Web Console. 3. On the SureMDM login page, click Signup. 4. Enter the Email ID, Password, Confirm Password and click Next. 5. Enter the required details and select I accept terms and conditions. 6. Click Sign Up. A link for activation will be sent to the registered mail id with the Account ID. 7. Click on the link to navigate to the SureMDM Login Page. To login to SureMDM Web Console, use steps under Login as Existing User.
SureMDM SureMDM Web Console SureMDM Web Console is a web-based console which provides a centralized view of all enrolled devices and allows the admins to remotely manage these devices. 1. Device Groups/Tags 5. Quick Action Toolbar 2. Device List 6. Utility Panel 3. Device Toolbar 7. System Log 4.
SureMDM The description of visual indicators in the web console are given in the following table: Icons Description Device Groups Unapproved Pre-approved Blaçklisted Enrollment Jobs Status Jobs successfully deployed Jobs pending to push Jobs deployed with error Device Status Secured Connection Tracking On, Location latest available Tracking On, Location available Tracking On, Location not available Device secured with SureLock Device Unsecured.
SureMDM Approve the devices in the Web Console The devices need to get enrolled to the web console that enables the admin to remotely manage and control them. When a new device is enrolled, it either reflects under Unapproved / Preapproved option. Unapproved Once the Nix Agent is configured with an Account ID and Nix service is enabled on a device, admin can see the devices awaiting approval under Unapproved list. To approve a device, follow these steps: 1. Login to SureMDM Web Console. 2.
SureMDM • Once Automatically approve all devices under Preapproved option is selected on the console and from the device Nix Settings, Account ID, SureMDM path is entered and Nix service is enabled, the devices will get automatically approved without reflecting under Unapproved section. • SureMDM makes it easy by allowing importing a list of pre-approved devices details. To enroll the device using import preapproved list, follow these steps: 1. Login to SureMDM Web Console. 2.
SureMDM 1. Login to SureMDM Web Console. 2. Select the device from Device List. 3. Click Blacklist from the Device Toolbar. 4. Click Yes to complete. The devices will be moved to the Blacklisted section under Device Groups. Note: i. The blacklisted device can be whitelisted to Device List by selecting Whitelist option. ii. To whitelist the device, go to Blacklisted Device section, select the device and click Whitelist.
SureMDM 1. On successful login to the web console, click Settings located at top right of the console. 2. Select Device Enrollment from the drop-down menu. A QR Code will appear. 3. Scan the QR code from the device. The device gets enrolled in the web console. Generate QR code for enrollment and assign it to a Group To enroll and assign the device to a group, follow these steps: 1. On successful login to the web console, click Settings located at top right of the console. 2.
SureMDM 3. On Device Enrollment prompt, Select Device Name from the drop-down menu and click Generate QR Code. Note: Naming the device option is available only for Android devices. A QR Code will appear. 4. Scan the QR code from the device. Note: To download and print the QR Code, click Download and Print options.
SureMDM Home On successful login to SureMDM Web Console, by default the console opens with Home tab. Home tab consists of following options: Device Groups Tags Device List Device Toolbar Device Information Panel Quick Action Toolbar Utility Panel System Logs Settings Device Groups Devices can be assigned to one or more groups or subgroups. Creating Device Groups is very helpful when the admins want to push job(s) to multiple devices or to a group with just a single click.
SureMDM The description of icons in the Device Group is given in the following table: Buttons Description Add a new group Add Rename the group Rename Delete the group Delete View group properties details such as total number of devices under Properties a group, total number of subgroups under a group, total devices in the current group, total number of devices that are online, total number of devices that are online in the current group and ping all devices will convert all offline devices to online in
SureMDM 4. There are two ways to move the devices to a group: • Drag and drop the devices from Device List to the group. or • Select and right-click the device(s), click Move to Group option from the context menu. Note: Alternate option to create a new group is to right-click the selected group or subgroup and click Add. Rename a Group To rename a group, follow these steps: 1. Login to SureMDM Web Console. 2. On Device Groups section, select the group and click .
SureMDM Note: i. Deleting a group will delete the devices in the group and its subgroups. ii. Alternate option to Delete a Group is to right-click a group or subgroup and select Delete. Group Properties To view total number of devices and subgroups in a group, follow these steps: 1. Login to SureMDM Web Console. 2. On Device Groups section, click and select a group. 3. Click to launch Group Properties prompt. 4.
SureMDM Apply Job to a Group To push job(s) to a group at a scheduled time, follow these steps: 1. On SureMDM Web Console, select a group. 2. Click from the Device Toolbar. 3. On Apply Job To Group prompt, select the job(s) from the list. 4. Select Configure Schedule Time to launch Schedule Job prompt. 5. Select an option for Push the job to device: - Immediately - Periodically - Schedule Days and Time - Schedule Date and Time Note: Immediately option is selected by default. 6. Click Apply to complete.
SureMDM Pending - Jobs that are paused or queued. Also, admin has an option to Re Apply the pending / error jobs. Success - Jobs that are pushed to the group successfully Failed - Jobs that are failed to be applied to the device The Pending jobs can be reapplied once the device comes online. To re-apply the job, follow these steps 1. On SureMDM Web Console, select a group from the Device Group. 2. Click from the Device Toolbar. 3.
SureMDM The description of icons in Tags section is given in the following table: Buttons Description Add a new tag Add Rename the tag Rename Delete the tag Delete Push the job(s) to the selected tag Apply Add a device to a tag To add a device to a tag, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web console, select and right-click the desired device from Device List. 3. Click Tag from the context menu. 4.
SureMDM Device List Device List section displays a list of enrolled devices with their details in a tabular format. At the bottom of the Device List, following options are displayed: • Total Number of devices in the device list • Number of online and offline devices • Page navigation • Select to display Devices per page (20/50/100) Right-Click Operations More operations can be performed on the selected devices in Device List.
SureMDM Device Description Buttons Refresh the device Refresh Initiate a remote connection with a device Remote Reboot the device Reboot Move to Group Move the device to a Group Move the device to the Tag Android Tag Delete device(s) from the Device List Delete Upload an application Push Application Upload a file Push File Deactivate SureLock license Install SureLock SureLock Install SureFox SureFox Install and manage SureVideo SureVideo Configure Nix Settings on the device Configure Nix iOS
SureMDM Device Description Buttons Move the device to a Group Move to Group iOS Move the device to the Tag Tag Delete device(s) from the Device List Delete Refresh the device Refresh Reboot the device Reboot Windows Move the device to a Group Move to Group Move the device to the Tag Tag Delete device(s) from the Device List Delete Refresh the device Refresh Move the device to a Group Move to Group Android Wear Move the device to the Tag Tag Delete device(s) from the Device List Delete Upload a fil
SureMDM Device Description Buttons Remote into the selected device only when the device is online. Remote Reboot the device Reboot Linux Move to Group Move the device to a Group Move the device to a Tag Tag Delete device(s) from the Device List Delete Refresh the device Refresh macOS Remote into the selected device only when the device is online.
SureMDM • Network - MAC Address, IP Address, Connection, Wi-Fi Signal • Battery - Main Battery status • Memory - Program Memory, Storage Memory Device Toolbar Device Toolbar contains shortcut options to manage and perform actions on selected devices or a device group.
SureMDM The description of the icons in Device Toolbar is given in the following table: Buttons Description Delete the selected device(s) from the list Delete Push a job to the selected device(s) Apply View Job(s) that are deployed, pending / error jobs Queue in the queue.
SureMDM Quick Action Toolbar This section provides easy to use buttons to perform an action or apply jobs on a specific device. These jobs are called Dynamic Jobs. Dynamic Jobs can be pushed to a specific device remotely only once.
SureMDM Platform Icons / Dynamic Jobs Description Call Logs SMS Logs View and import call log details of a device View and import SMS log details of a device Reboot the device Reboot Reset device password remotely Reset Android Initiate device lock remotely More Lock Message SureVideo Send an instant message to enrolled devices Push and apply settings of SureVideo Application to a device Wipe the data from device remotely Wipe Data Usage Remote Buzz Windows Track data usage information remo
SureMDM Platform Icons / Dynamic Jobs Apps SureLock Description Displays all native and installed applications on the device Push and apply settings of SureLock Application to a device Reboot the device remotely Reboot Windows Initiate device lock remotely Lock Send an instant message to Message More enrolled devices Track data usage information remotely based on the connectivity Data Usage preference (Mobile Data / Wi-Fi Data) for a specific period Refresh the device status Refresh Displays all
SureMDM Platform Icons / Dynamic Jobs Description Message Wipe the data from device remotely iOS Wipe Track data usage information More remotely based on the connectivity Data Usage preference (Mobile Data / Wi-Fi Data) for a specific period Power Off the device remotely Shut Down Refresh the device status Refresh Push and apply settings of SureLock Application to a SureLock device Track call logs of the enrolled device Call Logs Track SMS logs of the enrolled device Android Wear SMS Logs Send
SureMDM Platform Icons / Dynamic Jobs Description Initiate a remote connection with a device Remote Linux Reboot the device remotely Reboot Refresh Refresh the device status Displays all native and installed applications on the macOS Apps device Initiate device lock remotely Lock Wipe the data from device remotely Wipe Note: The customized jobs created will get added under More option. To know how to customize jobs, see Customize Toolbar.
SureMDM System Log SureMDM keep a log which has recorded list of actions happening on an account. These logs are updated in a chronological order and even displays log information of other users who are logged into the same account. Note: The log information can be exported as a .txt file using Export option located at the right corner of the System Logs section.
SureMDM Dashboard SureMDM Web Console has an HTML5 based dashboard. Admins can sort, filter and organize to get customized panels with summarized views of device parameters. It is an easy-tocomprehend, one-page graphical representation view of device details, their status, alerts, notifications and more. To view SureMDM Dashboard, click Dashboard from Utility Panel. Based on the parameters selected in the left panel, corresponding charts will get displayed on the dashboard. Note: i.
SureMDM Inbox SureMDM Web Console offers two-way messaging. Admins can send messages to individual devices or broadcast to groups. Inbox tab will have a notification count icon which indicates the number of unread messages. Admins can remotely perform actions such as reply to the messages, select and mark the message as unread, delete the message, clean-up the inbox of messages older than (15/30/60/90) days To send a message to the device user using web console, follow these steps: 1.
SureMDM Create and Deploy Jobs Jobs refers to the tasks which admins can create and remotely push it to the enrolled devices for execution. All the created jobs are saved under Jobs List and jobs can be either pushed to the devices immediately or scheduled to be pushed on a specific date and time. Note: Jobs can be successfully applied to online devices. If the devices are offline, the jobs will be applied once the devices come online.
SureMDM Firewall policy iOS Geo Fencing Data Usage Policy Lost Mode Push Custom Payload Compliance Job Reboot Shut Down Uninstall App Time Fence Nix Settings Send Text Message Android Wear File transfer Notification Policy Call Log Tracking Text Message SureLock Settings SMS Log Tracking Run Script Location Tracking Remote Buzz Nix Agent Settings Wi-Fi Settings Composite Job Telecom Management Policy Linux Run Script File Transfer Jobs for Android Install Application Install Applic
SureMDM 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android. 5. On Select Job Type screen, select Install Application. 6. On Configure Job screen, enter Job Name and click Add. 7.
SureMDM File Transfer File Transfer job will transfer files to an enrolled device(s) or a group of devices. To create File transfer job and push it to the device(s) or group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android. 5. On Select Job Type screen, select File Transfer. 6. On Configure Job screen, enter Job Name and click Add. 7.
SureMDM Text Message Text Message job helps the admins to remotely send text messages or broadcast messages on an enrolled devices. To create a job to compose a message and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android. 5. On Select Job Type screen, select Text Message. 6.
SureMDM Run Script Run Script job allows admins to remotely run customized scripts on an enrolled devices. To create a job to run customized scripts and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job and select Android. 4. On Select Job Type screen, select Run Script. 5. On Run Script prompt, enter Job Name and Script.
SureMDM Remote Data Wipe Remote Data Wipe job remotely wipes all the data on an enrolled device. To create a job to wipe data on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android. 5. On Select Job Type screen, select Remote Data Wipe. 6. On Remote Data Wipe prompt, enter Job Name and turn on Wipe All Data. 7.
SureMDM 4. On Select the OS screen, select Android. 5. On Select Job Type screen, select Lock Device. 6. On Lock Job prompt, enter Job Name and select following options: • Lock the device • Change password Note: Change password option will work only when a password is already configured and enabled on the device. 7. Click Ok. The newly created job will get listed in the Jobs List section. 8. Go back to Home tab and select the Android device(s) from Device List. 9.
SureMDM 6. On Nix Agent Settings prompt, enter Job Name and select the following options: Enable time synchronization with server - Select the Periodicity from drop-down menu to synchronize with the server in specified time. Enable device info update - Select the Periodicity from drop-down menu to update device info in specified time. Enable Nix Password - Enter the password to configure Nix Agent settings. Enable Schedule Reboot - Schedule for device reboot at a specified time on selected Days.
SureMDM To create a composite job and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android. 5. On Select Job Type screen, select Composite Job. 6. On Configure Job screen, enter Job Name and click Add. Note: Add Delay option will delay for the specified time on executing the job. 7. On Select Job(s) To Add prompt, select the job(s).
SureMDM Notification Policy SureMDM allows the creation of notification policies for enrolled devices. Once this job is pushed to the enrolled device, automatic notifications will be sent when the device goes beyond the set threshold. To configure Notification Policy on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android. 5.
SureMDM Notify when device comes online – This option notifies the user (device/admin/e-mail address) when an enrolled device comes online after being offline. Notify when SIM is changed – This option notifies the user (device/admin/e-mail address) when an enrolled device sim card is changed. Notify when device is rooted or Nix has been granted with root permission - Sends notification when the device has granted root access or when the Nix has got advance management permissions after rooting.
SureMDM 4. On Select the OS screen, select Android. 5. On Select Job Type screen, select SureLock Settings. 6. On SureLock Settings prompt, select the desired option from the following and configure the settings and then click Save. a. Allowed Applications b. SureLock Settings c. Samsung Knox Settings d. Allowed Widgets e. Manage Shortcuts f. Phone Settings g. Multi-User Profile Settings h. Import/Export Settings i. About SureLock 7. Enter Job Name, Password and click Ok.
SureMDM SureFox Settings Admin can configure SureFox Settings remotely on enrolled devices. To create SureFox Settings job and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android. 5. On Select Job Type screen, select SureFox Settings. 6.
SureMDM 10. On Apply Job To Device prompt, select the job and click Apply to complete. Note: Admin has the following options to select from: i. Download the surelock.settings file using Save As File. ii. To edit the SureFox settings in XML form, click Edit XML. iii. To install and activate SureFox on a device remotely, click Advanced Option and enter the Activation Code. SureVideo Settings Admin can configure SureVideo Settings remotely on enrolled devices.
SureMDM Location Tracking Location tracking job enables the admins to remotely enable Location Tracking on an enrolled device and set tracking periodicity. To create a Location Tracking job and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android. 5. On Select Job Type screen, select Location Tracking. 6.
SureMDM Password policy Admin can remotely configure password policy on the enrolled devices. To create Security Policy job for password and push it on an enrolled device(s) remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android. 5. On Select Job Type screen, select Security Policy. 6.
SureMDM Peripheral Settings Admin can remotely configure peripheral settings on the enrolled devices. To create Security Policy job for Peripheral Settings and push it on an enrolled device(s) remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android. 5. On Select Job Type screen, select Security Policy. 6.
SureMDM Application Settings Application Settings job helps the user to manage the applications remotely with following Job Types: • Lock Apps - Lock the application with password • Run at startup - Run the application on device booting • Uninstall applications - Remove the application from the device • Clear data - Delete the data of an application To create Application Settings job and push it to the device(s) or group remotely, follow these steps: 1. Login to SureMDM Web Console. 2.
SureMDM 8. Go back to Home tab and select Android device(s) from Device List. 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the job and click Apply to complete. Wi-Fi/Hotspot Settings Admins can remotely configure Wi-Fi/Hotspot settings on the enrolled device(s). To create Wi-Fi/Hotspot Settings job and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3.
SureMDM 11. On Apply Job To Device prompt, select the job(s) and click Apply to complete. Email Configuration Settings Admins can remotely configure an email account or delete a configured email account on the enrolled devices using SureMDM Web Console. Create an Email Account To create a job to configure an email account and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4.
SureMDM The newly created job will get listed in the Jobs List section. 7. Go back to Home tab and select the Android device(s) or group. 8. Click Apply to launch the Apply Job To Device prompt. 9. On Apply Job To Device prompt, select the job and click Apply to complete. Note: This feature is currently available for Samsung KNOX devices only. Delete an Email Account To create a job to delete an email account and push it on an enrolled device(s) or a group remotely, follow these steps: 1.
SureMDM Teleçom Management Policy This job allows admin to remotely set thresholds for data usage on an enrolled device(s) or group of devices. Admin can use this job to receive automatic notifications and even block mobile data of the device if the data usage goes beyond the set threshold limit. To create Telecom Management Policy job and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3.
SureMDM Send Device Alert - Notifies the device user when the data usage exceeds the set threshold. Send MDM Alert - Notifies the MDM admins when the data usage exceeds the set threshold. Send Email Alert - Notifies the admins by email when the data usage exceeds the set threshold. f. Select Call Log Tracking tab. g. Select an option from the Call Log Tracking drop-down menu. h. Select a value from the spin box to set Tracking Periodicity (in minutes). i. Select SMS Log Tracking tab. j.
SureMDM 3. On Jobs screen, click New Job and select Android. 4. On Select Job Type screen, select Call Log Tracking. 5. On Call Log Tracking prompt, a. Enter Job Name. b. Select an option from the Call Log Tracking drop-down menu. c. Select a value from the spin box to set Tracking Periodicity (in minutes). 6. Click Ok. The newly created job will get listed in the Jobs List section. 7. Go back to Home tab and select the Android device(s) or a group. 8. Click Apply to launch the Apply Job To Device prompt.
SureMDM c. Select a value from the spin box to set Tracking Periodicity (in minutes). d. Click Ok. The newly created job will get listed in the Jobs List section. 7. Go to Home tab and select the Android device(s) or a group. 8. Click Apply to launch the Apply Job To Device prompt. 9. On Apply Job To Device prompt, select the job and click Apply to complete. Geo Fence Geo Fence option creates a virtual fence around a geographical location.
SureMDM Note: Radius of the circle (fence) is auto-populated. Select the unit for the fence as Meter/ Kilometer / Mile. 10. Select Fence Entered tab, click Add to select the job(s) that will be activated on the device when it enters the fenced area. 11. On Select Jobs to Add screen, select the multiple jobs from the list using Ctrl key. 12. Select the Alert Type from the following options, who will receive an alert when the device enters the fenced area: Device MDM Email 13. Click Save. 14.
SureMDM 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select Operating System screen, click Android. 5. On Select Job Type screen, click Time Fence. 6. On Time Fence prompt, select Enable Time Fencing. 7. Click Select Fence tab, click Add Fence. Note: Multiple Time Fences can be added. 8. Enter the Start Time, End Time and select the Days. 9. Select Fence Entered tab, click Add to select the job(s) that will be activated on the device when it enters the fenced area. 10.
SureMDM Network Fence Network Fence option creates a network boundary for the mobile devices to behave or function a certain specified way. Admins can configure policies on the devices by assigning jobs when the device enters or exits a certain Wi-Fi network. To create a Network Fence job and push it on an enrolled device(s) or a group, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android. 5.
SureMDM 12. Select Fence Exited tab and repeat the steps 9 to 11. 13. Click Save. 14. On the Job Details window, enter the Job Name. The newly created job will get listed in the Jobs List section. 15. Go back to Home tab and select the android device(s) or group. 16. Click Apply to launch the Apply Job To Device prompt. 17. On Apply Job To Device prompt, select the job and click Apply to complete.
SureMDM Once this job is applied on an enrolled device, a buzzing sound will be created from the device. Compliance Job Compliance Job is used to detect threats such as rooting/ jailbreaking, SIM card changes, password in compliance and proactively trigger specified measures like blacklisting the devices or wiping data off a device. This job allows admins to set alerts and notifications on detection of such vulnerabilities.
SureMDM The newly created job will get listed in the Jobs List section. 10. Go back to Home tab and select the Android device(s) or a group. 11. Click Apply to launch the Apply Job To Device prompt. 12. On Apply Job To Device prompt, select the job and click Apply to complete. Jobs for Windows Install Application Install Application job will remotely install or upgrade an application on an enrolled device.
SureMDM The newly created job will get listed in the Jobs List section. 9. Go back to Home tab and select the Windows device(s) or a group. 10. Click Apply to launch the Apply Job To Device prompt. 11. On Apply Job To Device prompt, select the job and click Apply to complete. Note: Check Logs window to see the progress of the applied job. File Transfer File Transfer job will transfer the files to an enrolled device(s) or a group of devices.
SureMDM 11. On Apply Job To Device prompt, select the job(s) and click Apply to complmacOSete. Execute Program Execute Program job will launch the files on an enrolled device(s) or a group of devices. To create Execute Program job and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Windows. 5.
SureMDM 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the Windows screen, select Windows. 5. On Select Job Type screen, select Send Text Message. 6. On Create Text Message prompt, enter the following details: Job Name - Name of the Job Subject - Subject for the message Body - Message Note: Get Read Notification option is applicable only to the Android devices.
SureMDM 3. On Jobs screen, click New Job and select Windows. 4. On Select Job Type screen, select Run Script. 5. On Run Script prompt, enter the Job Name and Script. 6. Click Ok. The newly created job will get listed in the Jobs List section. 7. Go back to Home tab and select the Windows device(s) or group. 8. Click Apply to launch the Apply Job To Device prompt. 9. On Apply Job To Device prompt, select the job(s) and click Apply to complete. Lock Device Lock Device job remotely locks the device.
SureMDM 8. Go back to Home tab and select the Windows device(s) or a group. 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the job(s) and click Apply to complete. Composite Job SureMDM allows the user to deploy a combination of job types by a special job called Composite Job. The composite job can have a combination of multiple jobs such as installation, send messages, update security policies and more.
SureMDM 10. Go back to Home tab and select the Windows device(s) or a group. 11. Click Apply to launch the Apply Job To Device prompt. 12. On Apply Job To Device prompt, select the job(s) and click Apply to complete. Notification Policy SureMDM allows creation of notification policies for enrolled devices. Once this job is pushed to an enrolled device, automatic notifications will be sent when the device goes beyond the set threshold.
SureMDM Send Alert to - The admins have the option to send notifications to following recipients: - SureMDM Web Console - Device - E-Mail Notification 7. Click OK. The newly created job will get listed in the Jobs List section. 8. Go back to Home tab and select the Windows device(s) or a group. 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the job(s) and click Apply to complete.
SureMDM d. Browser Settings e. Import/Export Settings f. Peripheral Settings g. About SureLock 7. Enter Job Name, Password and click Ok. The newly created job will get listed in the Jobs List section. 8. Go back to Home tab and select the Windows device(s) or a group. 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the job(s) and click Apply to complete. Note: Admin has the following options to select from: i. Download the surelock.
SureMDM 7. Enter the XML code in Source box and click OK. The newly created job will get listed in the Jobs List section. 8. Go back to Home tab and select the Windows device(s) or group. 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the job(s) and click Apply to complete. Teleçom Management Policy This job allows admin to remotely set thresholds for data usage on an enrolled device(s) or group of devices.
SureMDM d. Under Configure Mobile Data Limits, enter the value to set the threshold for the data usage for Limit 1 and Limit 2. Note: Block Data, Send Device Alert, Send MDM Alert, Send Email Alert options are enabled once the value for the threshold is entered. e. Under Action, select the following: Block Data - Will block the data when the data usage exceeds the set threshold. Send Device Alert - Notifies the device user when the data usage exceeds the set threshold.
SureMDM To create a Geo Fence job and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Windows. 5. On Select Job Type screen, select Geo Fence. 6. Select Enable Geo Fencing. 7. On Geo Fence screen, Select Fence and click Search to enter the location. 8.
SureMDM 14. Select Fence Exited tab, Repeat steps 10 to 13. The newly created job will get listed in the Jobs List section. 15. Go back to Home tab and select the windows device(s) or a group. 16. Click Apply to launch the Apply Job To Device prompt. 17. On Apply Job To Device prompt, select the job(s) and click Apply to complete. Time Fence Time Fence option creates a periodical boundary for mobile devices to behave or function a specified way.
SureMDM 10. Select Fence Entered tab, click Add. 11. On Select Jobs to Add screen, select the jobs from the list which will be activated on the device when it enters the fenced area. 12. Select a user from the following options, who will receive an alert when the device enters the fenced area: Device MDM Email 13. Click Save. 14. Select Fence Exited tab, Repeat steps 9 to 12. The newly created job will get listed in the Jobs List section. 15. On the Job Details window, enter the Job Name. 16.
SureMDM 5. On Select Job Type screen, select Wi-Fi Settings. 6. On WiFi Configuration Settings screen, click Add. 7. On Add Wi-Fi Config prompt, a. Enter SSID. b. Select an option from Security Type. c. Select Auto Connect to connect the device automatically to Wi-Fi. d. Select Hidden Network to connect to the different network manually 8. Click Ok. The newly created job will get listed in the Jobs List. 9. Go back to Home tab and select the windows device(s). 10.
SureMDM 8. Select Proxy Type. • When Proxy Type – Auto is selected, enter the URL in Proxy PAC URL. • When Proxy Type – Manual is selected, enter Proxy Server and Proxy Port. 9. Click Save. The newly created job will get listed in the Jobs List. 9. Go back to Home tab and select the windows device(s). 10. Click Apply to launch the Apply Job To Device prompt. 11. On Apply Job To Device prompt, select the job(s) and click Apply to complete.
SureMDM Jobs for iOS Geo Fencing Geo Fence option creates a virtual fence around a geographical location. Admins can configure jobs to be applied on the devices when user enters or exits this geographical fence. Note: Geo Fence requires GPS capability on the device. To create a Geo Fence job and push it to the device(s) or group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select iOS. 5.
SureMDM 12. Select Alert Type from the following options to send notification when the device enters the fenced area: Device MDM Email (multiple email id’s can be added to receive the notifications) 13. Click Save. 14. Select Fence Exited tab, Repeat steps 10 to 13. The newly created job will get listed on the Jobs List section. 15. Go back to Home tab and select the iOS device(s) or group. 16. Click Apply to launch the Apply Job To Device prompt. 17.
SureMDM 4. On Select the OS screen, select iOS. 5. On Select Job Type screen, select Data Usage Policy. 6. On Data Usage Policy prompt, a. Enter Job Name. b. Select Enable Data Usage Policy. c. Select an option from Configure Billing Cycle drop-down menu. Note: Billing Start Date / Day will be auto-populated based on the option selected in the Configure Billing Cycle. d. Under Configure Mobile Data Limits, enter the value (in MB/GB) to set the threshold for the data usage for Limit 1 and Limit 2.
SureMDM 8. Go back to Home tab and select the iOS device(s) or a group. 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the job(s) and click Apply to complete. Lost Mode When an enrolled device is lost, admin can push Lost Mode job on the enrolled device. This will lock down the device and displays specified message on the device screen. To create a Lost Mode job and push it on an enrolled device(s) or a group remotely, follow these steps: 1.
SureMDM Push Custom Payload Push Custom Payload job allows admins to remotely run customized scripts on enrolled devices. To create a job to run customized scripts on enrolled device(s) or group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job and select iOS. 4. On Select Job Type screen, select Custom MDM Payload. 5. On Run Script prompt, enter Job Name and Command. 6. Click Ok.
SureMDM 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. Select the OS screen, select iOS. 5. On Select Job Type screen, select Compliance Jobs. 6. On Compliance Job prompt, enter the Job Name, select Enable Compliance Job and select from given options: - OS Version - Jailbroken/Rooted - Online Device Connectivity - SIM Change - Password Policy 7. Select between the iOS versions under Compliance Rules. 8.
SureMDM 11. Go back to Home tab and select the iOS device(s) or a group. 12. Click Apply to launch the Apply Job To Device prompt. 13. On Apply Job To Device prompt, select the job and click Ok to complete. Reboot Reboot job allows the admins to reboot the enrolled device remotely. To create a Reboot job and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4.
SureMDM 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select iOS. 5. On Select Job Type screen, select Shut Down. 6. On Shut Down Device prompt, enter Job Name and click Ok. The newly created job will get listed on Jobs List section. 8. Go back to Home tab and select the iOS device(s) or a group. 9. Click Apply to launch the Apply Job To Device prompt. 10.
SureMDM 8. Go back to Home tab and select the iOS device(s) or a group. 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the job and click Ok to complete. Time Fence Time Fence option creates a periodical boundary for mobile devices to behave or function a specified way. Admins can assign jobs to be executed at scheduled start time and after the end time using this feature.
SureMDM MDM Email 12. Click Save. 13. Select Fence Exited tab, Repeat steps 9 to 12. The newly created job will get listed in the Jobs List section. 14. On the Job Details window, enter the Job Name. 15. Go back to Home tab and select the device(s) or group. 16. Click Apply to launch the Apply Job To Device prompt. 17. On Apply Job To Device prompt, select the job and click Ok to complete.
SureMDM 8. Go back to Home tab and select the iOS device(s) or a group. 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the job and click Ok to complete. Send Text Message Send Text job helps the admins to remotely send text messages or broadcast messages on an enrolled device(s). To create a job to compose a message and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2.
SureMDM Jobs for Android Wear To deploy few jobs such as install/uninstall/update applications on Android Wear devices, ADB Debugging has to be enabled on the device. To enable ADB Debugging on the device, follow these steps: 1. Access device’s Settings option. 2. Select System > About > tap 5 or 6 times on Build Number. Developer Option will be enabled and will be available in main Settings page. 3. Go to Developer Option, enable ADB Debugging and Debug Over WiFi.
SureMDM 8. Click Ok. The newly created job will get listed in the Jobs List section. 9. Go back to Home tab and select the Android Wear device(s) or a group. 10. Click Apply to launch the Apply Job To Device prompt. 11. On Apply Job To Device prompt, select the job(s) and click Ok to complete. Text Message Text Message job helps the admins to remotely send text messages or broadcast messages on an enrolled device(s).
SureMDM The newly created job will get listed in the Jobs List section. 8. Go back to Home tab and select the Android Wear device(s) or a group. 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the job and click Ok to complete. Run Script Run Script job allows admins to remotely run customized scripts on enrolled devices. To create a job to run a customized script and push it on an enrolled device(s) or a group remotely for execution, follow these steps: 1.
SureMDM To create a job to configure Nix Agent Settings and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android Wear. 5. On Select Job Type screen, select Nix Agent Settings. 6.
SureMDM Composite Job SureMDM allows the user to deploy a combination of job types by a special job called Composite Job. The composite job can have a combination of multiple jobs such as installation, send messages, lock the device and more. Composite Job helps the admin to apply multiple jobs on an enrolled device(s) or a group, with just a single job. To create a composite job and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2.
SureMDM 12. On Apply Job To Device prompt, select the job and click Ok to complete. Notification Policy SureMDM allows the creation of notification policies for enrolled devices. Once this job is pushed to the enrolled device, automatic notifications will be sent when the device goes beyond the set threshold. To configure Notification Policy on the enrolled device(s) or group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3.
SureMDM Notify when SIM is changed - Notifies the user when an enrolled device’s sim card is changed. Send Alert to - Admins has the option to send the notification to following recipients: - SureMDM Web Console - Device - E-Mail Notification (multiple email ids can be included to receive the notification) 7. Click Ok. The newly created job will get listed in the Jobs List section. 8. Go back to Home tab and select the Android Wear device(s) or group. 9. Click Apply to launch the Apply Job To Device prompt.
SureMDM 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the job and click Ok to complete. Location Tracking Location tracking job enables the admins to remotely enable Location Tracking on an enrolled device and set tracking periodicity. To create a Location Tracking job and push it on an enrolled device(s) or group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4.
SureMDM Wi-Fi Settings Admins can remotely configure Wi-Fi settings on an enrolled device(s). To create Wi-Fi Configuration Settings job and push it on an enrolled device(s) or a group remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android Wear. 5. On Select Job Type screen, select Wi-Fi Settings. 6. On WiFi Configuration Settings screen, click Add. 7. On Add Wi-Fi Config prompt, a.
SureMDM Teleçom Management Policy This job allows admins to remotely set thresholds for data usage on an enrolled device(s) or group of devices. Once this job is pushed to the enrolled device, automatic notifications will be sent or mobile data will be blocked if the device goes beyond the set data usage threshold limit. Apart from this, Call logs (incoming/outgoing/missed calls) and SMS logs can be tracked at specified tracking periodicity.
SureMDM e. Under Action, select the following: Send Device Alert - Notifies the device user when the data usage exceeds the set threshold. Send MDM Alert - Notifies the MDM admins when the data usage exceeds the set threshold. Send Email Alert - Notifies the admins by email when the data usage exceeds the set threshold. f. Select Call Log Tracking tab. g. Select On from Call Log Tracking drop-down menu. h. Select a value from the spin box to set Tracking Periodicity (in minutes).
SureMDM Call Log Tracking Admins can remotely track call logs on the enrolled devices. To create Call Log Tracking job and push it on an enrolled device(s) remotely, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job and select Android Wear. 4. On Select Job Type screen, select Call Log Tracking. 5. On Call Log Tracking prompt, a. Enter Job Name. b. Select an option from the Call Log Tracking drop-down menu. c.
SureMDM 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Jobs. 3. On Jobs screen, click New Job. 4. On Select the OS screen, select Android Wear. 5. On Select Job Type screen, select SMS Log Tracking. 6. On SMS Log Tracking prompt, a. Enter Job Name. b. Select an option from SMS Log Tracking drop-down menu. c. Select a value from the spin box to set Tracking Periodicity (in minutes). d. Click Ok. The newly created job will get listed in the Jobs List section. 7.
SureMDM 4. On Select the OS screen, select Android Wear. 5. On Select Job Type screen, select Remote Buzz. 6. Enter Job Name and click Ok. The newly created job will get listed in the Jobs List section. 7. Go back to Home tab and select the Android Wear device(s) or group. 8. Click Apply to launch the Apply Job To Device prompt. 9. On Apply Job To Device prompt, select the job and click Ok to complete. Once this job is applied on an enrolled device, a buzzing sound will be heard from the device.
SureMDM The newly created job will get listed in the Jobs List section. 9. Go back to Home tab and select the Linux device(s) or group. 10. Click Apply to launch the Apply Job To Device prompt. 11. On Apply Job To Device prompt, select the job and click Ok to complete. File Transfer File Transfer job allows the IT admins to remotely push the files on the enrolled devices. To create File transfer job and push it on an enrolled device(s) or a group, follow these steps: 1. Login to SureMDM Web Console. 2.
SureMDM Profiles Profiles in SureMDM allows admins to control the functions and settings of specific installed apps and enrolled devices.
SureMDM 3. On Profiles screen, select Android and click Add. 4. On Work Profile panel, click Password Policy > Configure. 5. Enter Profile Name. 6. Select the Profile Type (Device Security/ Work Security/ Device & Work Security). • When Device Security Profile Type is selected, following fields are listed.
SureMDM 9. Go back to Home tab and select the device(s) or group. 10. Click Apply to launch the Apply Job To Device prompt. 11. On Apply Job To Device prompt, select the created profile and click Apply to complete. System Settings System Settings allows admin to set policies to enable or disable certain system settings like USB debugging, install from unknown sources and more on the enrolled devices. To create a system settings profile, follow these steps: 1. Login to SureMDM Web Console 2.
SureMDM 1. Login to SureMDM Web Console 2. On SureMDM Web Console, select Profiles. 3. On Profiles screen, select Android and click Add. 4. On Work Profile screen, click Application Policy > Configure. 5. Enter Profile Name. 6. Click Add. 7. On Select Application Source prompt, select an option from the following: a. SureMDM App Store b. Play For Work c. Configure System Apps 8. Select or enter the required details. 9. Click Save to complete. The newly created profile gets listed in the Profiles section.
SureMDM 5. Enter Profile Name. 6. On Network Settings screen, a. Select Proxy Type from the drop-down menu. b. Enter Package Name. c. Select Disable network access when VPN is not connected. Note: It will work only when VPN is connected. 7. Click Save. The newly created profile gets listed in the Profiles section. 8. Go back to Home tab and select the device(s) or group. 9. Click Apply to launch the Apply Job To Device prompt. 10.
SureMDM c. Upload Certificate file from saved location. d. Enter Password and click Add. • To get SCEP certificate from another CA server, follow these steps: a. Select Create Certificate Using SCEP. b. Select Certificate Usage (VPN and Apps / Wi-Fi) from the drop-down list. c. Select Override Account-Wide SCEP Settings. This will enable admin to create and configure another certificate using SCEP. To configure SCEP in SureMDM, see the steps under Configure SCEP. d. Click Add.
SureMDM 4. On Work Profile screen, click Mail Configuration > Using Gmail App. 5. Enter Profile Name. 6. On Mail Configuration screen, enter the following details: • Email Address • Hostname or Host • Username • Device Identifier • SSL Required • Trust all Certificates • Login Certificate Alias • Default Email Signature • Default Sync Window 7. Click Save. The newly created profile gets listed in the Profiles section. 8. Go back to Home tab and select the device(s) or group. 9.
SureMDM 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, click Android > Add. 4. On Work Profile screen, click Wi-Fi Configuration > Configure. 5. Enter Profile Name. 6. On WiFi Configuration prompt, enter the following: • SSID • Password • Security Type • Auto Connect • Hidden Network 7. Click Save. The newly created profile gets listed in the Profiles section. 8. Go back to Home tab and select the device(s) or group. 9.
SureMDM 3. On Profiles screen, click Android > Add. 4. On Work Profile screen, click File Sharing Policy > Configure. 5. Enter Profile Name. 6. Click Add to launch File Store prompt. 7. Select the desired files or folders and click Add. The selected files will get listed in the box located on the right side of the screen. 8. Click Done. The selected files will get listed in the File Sharing Policy section. 9. Click Save. The newly created Profile gets listed in the Profiles section. 10.
SureMDM 4. Select the device and click Prepare. 5. Select Manual from the drop-down and click Next. 6. Select Do not enroll in MDM from the Server drop-down menu and click Next. 7. On Supervise Devices screen, select Supervise Device and Allow devices to pair with other computer and click Next. 8. On Create an Organisation prompt, enter the details and click Next. 9. Select Generate a new supervision identity and click Next. 10.
SureMDM • VPN • Certificate • Exchange ActiveSync • File Sharing Policy Blacklist/Whitelist Apps Admins can allow or disallow certain applications to function on an enrolled device. Blacklist Apps Disables desired applications from functioning on iOS devices and app icon will not be visible on the screen for launching. To blacklist applications, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, click iOS > Add. 4.
SureMDM 10. On Apply Job To Device prompt, select the created profile and click Apply to complete. Whitelist Apps Allows only desired apps to function on an iOS device and restricts all other apps. To whitelist applications, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, click iOS > Add. 4. On iOS MDM Profile screen, select Blacklist/Whitelist Apps and click Whitelist Apps Configure. 5. On Whitelist Apps page, click Add. 6.
SureMDM Web Content Filter Web Content Filter is an in-built option to assist web filtering for supervised iOS devices. Following options are available in Web Content Filter: • Blacklist URLs - Block specific URLs from being accessed on enrolled iOS devices. To blacklist URLs on enrolled iOS devices, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, click iOS > Add. 4.
SureMDM 4. On iOS MDM Profile screen, click Web Content Filter and click Configure. 5. On Web Content Filter screen, click Whitelisted Bookmarks tab and then click Add. 6. On Whitelist Bookmark prompt, enter the following details and click Add. • Title – Name • URL – URL of the bookmark • Bookmark Path – Path of the bookmark The bookmark that is allowed to access will get listed in Whitelisted Bookmarks. 7. Enter Profile Name and click Save.
SureMDM The newly created profile gets listed in the Profiles section. 8. Go back to Home tab and select the device(s) or a group. 9. Click Apply to launch Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the created profile and click Apply to complete. Branding Admin can remotely brand an iOS supervised device by setting a wallpaper for Home and Lock Screen. To brand an enrolled iOS device, follow these steps: 1. Login to SureMDM Web Console. 2.
SureMDM Passcode Policy Passcode Policy allows admin to configure password settings on the enrolled devices. To create a password policy and push it on an enrolled device(s), follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, click iOS > Add. 4. On iOS MDM Profile screen, click Passcode Policy, enter the Profile Name and click Configure. 5.
SureMDM Single App Mode Profile Lock down iOS superrvised devices with just one application in the foreground all the time. Once enabled, it disables Home Button, Notifications, and Control Center. To create a Single App Mode profile, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, click iOS > Add. 4. On iOS Work Profile screen, select Single App Mode Profile, enter the Profile Name and click Configure. 5.
SureMDM 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, click iOS > Add. 4. On iOS MDM Profile screen, click Restriction Profile, enter Profile Name and click Configure. Restriction section lists out all functions on the device under following three categories: • Functionality • Apps • Media Content 5. Deselect the desired features from different categories to restrict and click Save. The newly created profile gets listed in the Profiles section. 6.
SureMDM 7. Select Install Silently to install the app without device user’s interference. 8. Click Add. The application details get listed in Application Policy section. 9. On Application Policy section, select the app and click Config. 10. On Application Configuration prompt, enter the details for the following: - Key - Value 11. Click Save to complete. The newly created profile gets listed in the Profiles section. 12. Go back to Home tab and select the device(s) or a group. 13.
SureMDM Note: App Id will get auto-populated when an application from App Name drop-down is selected. 7. Click Save. The application details will get listed in the Configuration section. 8. Click Save. The newly created profile gets listed in the Profiles section. 9. Go back to Home tab and select the device(s) or a group. 10. Click Apply to launch Apply Job To Device prompt. 11. On Apply Job To Device prompt, select the created profile and click Apply to complete.
SureMDM Note: Entering password is mandatory when Security Type is selected as WEP,WPA,WPA2, Any. • Hidden Network • Auto Join • Proxy Setup 7. Click Save. The newly created profile gets listed in the Profiles section. 8. Go back to Home tab and select the device(s) or a group. 9. Click Apply to launch Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the created profile and click Apply to complete.
SureMDM • User Display Name • Email Address • Allow User To Move Message From This Account • Allow Recent Addresses To Be Synced • Use Only In Mail 6. Enter the following details in Incoming Mail and Outgoing Mail fields and click Save. • Mail Server and Port • Username • Authentication Type • Use SSL The newly created profile gets listed in the Profiles section. 7. Go back to Home tab and select the device(s) or a group. 8. Click Apply to launch Apply Job To Device prompt. 9.
SureMDM 5. On Global HTTP Proxy screen, enter following details: - Proxy Type - Proxy Server And Port - Username - Password - Allow Bypassing Proxy To Access Captive Networks The newly created profile gets listed in the Profiles section. 6. Go back to Home tab and select the device(s) or a group. 7. Click Apply to launch Apply Job To Device prompt. 8. On Apply Job To Device prompt, select the created profile and click Apply to complete.
SureMDM • Password • Shared Secret • Send All Traffic 6. Click Save. The newly created profile gets listed in the Profiles section. 7. Go back to Home tab and select the device(s) or a group. 8. Click Apply to launch Apply Job To Device prompt. 9. On Apply Job To Device prompt, select the created profile and click Apply to complete.
SureMDM This will enable admin to create and configure another certificate using SCEP. To configure SCEP in SureMDM, see the steps under Configure SCEP. b. Click Add. The newly created profile gets listed in the Profiles section. 6. Click Save. 7. Go back to Home tab and select the device(s) or a group. 8. Click Apply to launch Apply Job To Device prompt. 9. On Apply Job To Device prompt, select the created profile and click Apply to complete.
SureMDM • Password • Days To Sync • Authentication • Allow Messages To Be Moved • Allow Recent Addresses To Be Synced • Use Only In Mail 6. Click Save. The newly created profile gets listed in the Profiles section. 7. Go back to Home tab and select the device(s) or a group. 8. Click Apply to launch Apply Job To Device prompt. 9. On Apply Job To Device prompt, select the created profile and click Apply to complete.
SureMDM 7. Click Done. The selected files will get listed in the File Sharing Policy section. 8. Click Save. The newly created profile gets listed in the Profiles section. 9. Go back to Home tab and select the device(s) or a group. 10. Click Apply to launch the Apply Job To Device prompt. 11. On Apply Job To Device prompt, select the Profile(s) and click Apply to complete. Profiles for Windows In order to create profile policies for Windows devices, the device needs to be registered with EMM Windows.
SureMDM Create Windows profile and push it to the enrolled devices Windows Profile allows admins to create below mentioned profiles: • Password Policy • Mail Configuration • Restriction Policy • App Locker • Wi-Fi Configuration • VPN Configuration • Exchange ActiveSync • Application Policy • Configuration Profile • Periodic App Launch • Certificate • File Sharing Policy Password Policy Password Policy allows admin to configure password settings on the enrolled devices.
SureMDM 6. On Device Password Policy section,enable Device Lock and enter the following details: • Minimum Password Length • Maximum Password Failed Attempts • Password Expiration (in days) • Password History • Maximum Inactivity Time to Device Lock (in minutes) 7. Click Save to complete. The newly created profile gets listed in the Profiles section. 8. Go back to Home tab and select the device(s) or group. 9. Click Apply to launch the Apply Job To Device prompt. 10.
SureMDM • Your Name • Account Type • Email Address • Username • Password 7. Select or enter the following details in Incoming Mail, Outgoing Mail tabs and click Add. • Mail server and Port • Use SSL The newly created profile gets listed in the Profiles section. 8. Go back to Home tab and select the device(s) or group. 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the created profile and click Apply to complete.
SureMDM 6. In Restriction Policy section, deselect the desired features under the following options to restrict the functionalities on the device. • Camera • System • Experience 7. Click Save. The newly created profile gets listed in the Profiles section. 8. Go back to Home tab and select the device(s) or group. 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the created profile and click Apply to complete.
SureMDM 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the created profile and click Apply to complete. Wi-Fi Configuration Wi-Fi Configuration allows admin to configure Wi-Fi settings on the enrolled devices. To configure Wi-Fi remotely on an enrolled device, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, click Windows > Add. 4.
SureMDM VPN Configuration VPN Configuration allows admin to create a secured network for the enrolled windows devices. To configure VPN settings, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, click Windows > Add. 4. On Windows Profile screen, click VPN Configuration > Configure> 5. Enter Profile Name. 6.
SureMDM Exchange Active Sync When an email account is configured in Exchange Active Sync, the device users can sync their Mails, Contacts, Calendars, Reminders and Notes remotely on enrolled devices. To configure Exchange ActiveSync remotely on an enrolled device, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, click Windows > Add. 4. On Windows Profile screen, select Exchange ActiveSync > Configure. 5. Enter Profile Name. 6.
SureMDM To create a profile to install an application, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, click Windows > Add. 4. On Windows Profile screen, click Application Policy > Configure. 5. Enter Profile Name. 6. Click Add and enter Name and URL of the Application in Add App prompt. 7. Click Add > Save. The newly created profile gets listed in the Profiles section. 8. Go back to Home tab and select the device(s) or group. 9.
SureMDM 7. Click Save. The newly created profile gets listed in the Profiles section. 8. Go back to Home tab and select the device(s) or group. 9. Click Apply to launch the Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the created profile and click Apply to complete. Periodic App Launch Periodic App Launch allows admin to remotely launch the application at a specified interval of time on enrolled device.
SureMDM To create and configure Certificate remotely on an enrolled device, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, click Windows > Add. 4. On Windows Profile screen, select Certificate, enter Profile Name and click Add Certificate Configure. 5. On Certificate prompt, a. Select Store Location (Local Machine/ Current User) for the certificate to save. b. Upload the Certificate file from saved location. c.
SureMDM 6. Click Add to launch File Store prompt. 7. Select the desired files or folders and click Add. The selected files will get listed in the box located on the right side of the screen. 8. Click Done. The selected files will get listed in the File Sharing Policy section. 9. Click Save. The newly created profile gets listed in the Profiles section. Note: File sharing Policy is not supported in EMM windows. 10. Go back to Home tab and select the device(s) or a group. 11.
SureMDM SureMDM offers lockdown of selective settings, functions and media content on enrolled devices. To create a Restriction Profile, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, select macOS and click Add. 4. On macOS Profile prompt, click Restriction Profile, enter Profile Name and click Configure.
SureMDM Blacklist/Whitelist Apps Admins can allow or disallow certain applications to function on an enrolled device. Blacklist Apps Disables desired applications from functioning on macOS devices and app icon will not be visible on the screen for launching. To blacklist applications, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, select macOS and click Add. 4.
SureMDM 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, select macOS and click Add. 4. On macOS Profile prompt, click Blacklist/Whitelist Apps, enter Profile Name and click Blacklist Apps Configure. 5. On Whitelist Apps page, click Add. 6. On Whitelist Application prompt, enter Name, Path To Application (path of the application) and click Add. The selected app gets listed under Whitelist Apps section. 7. Enter Profile Name and click Save.
SureMDM • SSID • Security Type • Hidden Network • Auto Join • Proxy Setup 7. Click Save. The newly created profile gets listed in the Profiles section. 8. Go back to Home tab and select the device(s) or a group. 9. Click Apply to launch Apply Job To Device prompt. 10. On Apply Job To Device prompt, select the created profile and click Apply to complete.
SureMDM 8. On Apply Job To Device prompt, select the created profile and click Apply to complete. Passcode Policy Passcode Policy allows admin to configure password settings on the enrolled devices. To create a password policy and push it on an enrolled device(s), follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, select macOS and click Add. 4. On macOS Profile prompt, click Passcode Policy, enter Profile Name and click Configure. 5.
SureMDM 8. Click Apply to launch Apply Job To Device prompt. 9. On Apply Job To Device prompt, select the created profile and click Apply to complete. Mail Configuration Mail Configuration profile allows admin to remotely configure email account on an enrolled device. Note: Currently this feature support settings configuration for POP or IMAP email accounts. To configure an email account remotely on an enrolled device, follow these steps: 1. Login to SureMDM Web Console. 2.
SureMDM Exchange ActiveSync When an email account is configured in Exchange Active Sync, the device users can sync their Mails, Contacts, Calendars, Reminders and Notes remotely on enrolled devices. To configure Exchange ActiveSync remotely on an enrolled device, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Profiles. 3. On Profiles screen, select macOS and click Add. 4. On macOS Profile prompt, click Exchange ActiveSync, enter Profile Name and click Configure. 5.
SureMDM App Store App Store allows admins to create their own enterprise app store. They can use SureMDM Web Console to compile a list of enterprise apps and push it to the enrolled mobile devices. App Store can be created on Android and iOS devices. App Store for Android To share an app store with Android device, following three steps have to be performed. 1. Create an Enterprise App Store 2. Create an Application Policy profile 3.
SureMDM Create an Application Policy profile To create an Application Policy profile, follow these steps: 1. On SureMDM Web Console, click Profiles. 2. On Profiles screen, select the Android platform and click Add. 3. On the Profile screen, click Application Policy tab. 4. Enter Profile Name and click Configure. 5. Click Add to launch Select Application Source prompt. 6. On Select Application Source prompt, select SureMDM App Store. 7.
SureMDM 1. Create an Enterprise App Store 2. Create an Application Policy profile 3. Apply the created profile on desired devices Create an Enterprise App Store To create an enterprise App store, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click App Store. 3. On App Store screen, select iOS tab and click Add new app. 4.
SureMDM The application details will get listed under Application Policy section 8. Click Save. The newly created profile will get listed in the Profiles screen. Apply the created profile on desired devices To push the created profile on the desired device(s), follow these steps: 1. On SureMDM, select the device(s) or a group. 2. Click Apply to launch the Apply Job To Device prompt. 3. On Apply Job To Device prompt, select the profile and click Apply.
SureMDM File Store File Store offers a secure way to share and distribute enterprise files on Andorid, iOS and Windows devices. This option allows the IT admins to create a document library and share documents like images, videos and other files across enrolled Windows devices. To share a file using File Store option in SureMDM following three steps have to be performed: 1. Upload the file(s) to File Store 2. Create a File Sharing Policy profile 3.
SureMDM 4. On Windows Profile screen,enr click File Sharing Policy > Configure. 5. Enter Profile Name. 6. Click Add to launch File Store prompt. 7. Select the desired files or folders and click Add. The selected files will get listed in the box located on the right side of the screen. 8. Click Done. The selected files will get listed in the File Sharing Policy section. 9. Click Save to complete.
SureMDM Reports Reports section helps the admins to generate different types of reports such as On Demand Reports, Schedule Reports and Custom Reports. On Demand Reports On Demand Reports are the reports that can be generated with the predefined format. Some of the On Demand Reports are System Log, Asset Tracking, Call Log Tracking, Jobs Deployed, Installed Job Report, Device Health Report, Device History, Data Usage, Device Connected, App Version. To generate an On Demand Report, follow these steps: 1.
SureMDM - Rejected • Jobs Deployed - This report will list all deployed jobs of the selected group • Installed Job Report -This report will list devices of a specific group based on the selected job and Applications Name provided.
SureMDM - Last Connected - Registered Date - Devices Status • App Version - This report allows the admins to generate the report on version details of all the installed applications for a selected group. 4. Click Request Report. The request will be added to the queue and the status of the report is updated in the View Reports section. The report can be viewed or downloaded from View Reports section.
SureMDM The request will be added to the queue and the status of the report is updated in the View Reports section. The report can be viewed or downloaded from View Reports section. Custom Reports Custom Report option generates customized reports with only the required set of data. Admins can select the required tables and filters to generate tailor-made reports. To generate and view Custom Report, follow these steps: 1. Login to SureMDM Web Console. 2. Select Reports from the Utility Panel. 3.
SureMDM • Aggregate Options - Merge rows of data with the same value for the column name selected in Group By field (optional) • Alias Name - Alternate name given to the column name selected in Group By field. 9. Click Save. Custom report will be saved. 10. Go to On Demand Reports, select the saved custom report and select the device/group for which report should be generated. 11. Click Request Report.
SureMDM Settings This toolbar provides account management options such as user management, password change, branding info, license details and more. Device Enrollment Android and iOS devices can be enrolled enrolled to the Console using QR Code Enrollment. See Enrollment section to know more. Account Settings Account Settings is the option to manage the user interface, permission and scope. It helps the admins to configure their account as per their preferences and goals.
SureMDM or Title - Enter the desired text - Sub-title - Enter the desired text to appear in small font below the logo or Title - Message Footer - Enter the desired text to appear in the Footer. 4. Click Apply to complete. Device Enrollment Rules SureMDM allows admins to set device enrollment rules for devices upon enrollment. To enable auto naming of devices on enrollment, follow these steps: 1. Login to SureMDM Web Console. 2.
SureMDM • Active Directory Authentication using Admin Account Note: On selecting OAuth Authentication, two options will get auto-populated and supports the following: • Native Application - Android/IOS/macOS • Web Application - EMM Windows / Deep Thought 4. Click Apply to complete. Miscellaneous Settings Miscellaneous Settings has the option to configure remote support features for enrolled devices. The following are the options available in Miscellaneous Settings: 1.
SureMDM 7. Use Old Remote Support - Select this option when the device supports older version of remote support. 8. Don't Pause Screen Capture - Select this option to proceed with the screen capture. 9. Zip All Downloads - On selecting this option, the files that are getting downloaded will be zipped by default. Single Sign-On Single Sign-On (SSO) is an authentication process that allows a user to access multiple applications with one set of login credentials.
SureMDM 10. Generate / Delete Certificate - If the certificate is already uploaded then the admin has the option to delete or download the certificate.
SureMDM a. Enter Name. b. Click Browse Icons to browse and select an icon. c. Click to list all the jobs. d. On Select Jobs to Add screen, select a job from the list. e. Click OK to complete. The newly created customized job will get displayed under User defined job section and also gets added to the dynamic jobs.
SureMDM 7. Click Generate > Download to complete. The apk file will be launched as a System App on the device. iOS Enrollment Settings Enrollment Settings of iOS devices can be configured in this option. Admins can configure and push DEP (Device Enrollment Program) profile to the devices under DEP. To configure and push DEP profile to the devices, follow these steps: 1. Login to SureMDM Web Console. 2.
SureMDM Configure SCEP To configure SCEP in SureMDM, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Settings icon located at top right of the screen and select Account Settings > Certificate Management. 3. Following options are available in the Certificate Management section: a. CA Server Address - URL of the CA server b. Certificate Template - Template that is fetched from CA server c.
SureMDM • Roles • Device Groups Set • Job Folder Set • Device Grid Column Set There are two types of users who can access the web console: • Account Admin /Super User - There can be only one Super User for an account. This user type will not have any restrictions on the functions available in the web console. • Admin User – There can be multiple Admin users for an account.
SureMDM 2. On SureMDM Web Console, click Settings icon located at top right of the screen and select User Management. 3. On User Management screen, click Add User. 4. On Create New User screen, enter the User Name, Password, Confirm Password, First Name, Last Name, Email, Phone Number. 5. Select a role from Roles drop-down menu. See Create Role-based Admin. Note: If no option is selected from Roles drop-down, Super User Role will be selected by default. 6.
SureMDM Note: If no option is selected from Job Folder Set drop-down, Super User Job Folder Set will be selected by default. 8. Select a created column set from Device Grid Column Set drop-down menu. See Device Column Set based Admin. Note: If no option is selected from Device Grid Column Set drop-down, Super User’s Device Column Set will be selected by default. 9. Select Hide Parent Group When No Access to Child Groups will hide the parent group when child groups are disabled.
SureMDM 10. Click Create to complete. The newly created Admin user will get listed in the Users section.
SureMDM Create Role-based Admin These admins will have access to the functions that are allowed by the Superuser. For example, a superuser can create a user and give him access to everything except remote wiping of enrolled devices. The description of icons in User Management > Roles is given in the following table: Buttons Description Add a new Role Add Edit the Role details Edit Duplicate the existing Role Clone Delete the Role Delete To create role-based admin, follow these steps: 1.
SureMDM 5. Go to Users tab and click Add. 6. On Create New User screen, enter the details including User Name and Password and under Feature Permissions, select the created role. Note: Role can also be assigned to the existing user. 7. Click Create. When new admin user logs in using the created credentials, he will have access to only specified functions allowed by the Super user.
SureMDM Create Device Group based Admin This admin will have access to manage only specified groups and sub-groups. To create group-based admin, follow these steps: 1. Login to SureMDM Web Console. 2. On SureMDM Web Console, click Settings icon located at top right of the screen and select User Management. 3. On User Management screen, select Device Group Set tab and click Add. 4. On Device Groups prompt, a. Enter Name and Description. b. Deselect the group(s) that has to be hidden from the user. c.
SureMDM 5. Go to Users tab and click Add. 6. On Create New User screen, enter the details including User Name and Password for the user and under Allowed Device Groups, select the created Device Group set. 7. Click Create. When the new user logs in using the created credentials, he will be able to manage only the specified group(s) allowed by the superuser. Create Job-based Admin This type of admin will have access to apply only specified job folders on the enrolled devices.
SureMDM 5. Go to Users tab and click Add. 6. On Create New User screen, enter the details including User Name and Password and under Allowed Job Folders, select the created Job Folder set. 7. Click Create. Now when the new user logs in using the created credentials, he will have an option to access only the job folders allowed by the superuser. Create Column Set based Admin This admin can view only the specified column set allowed by the Super user in the device grid.
SureMDM 2. On SureMDM Web Console, click Settings icon located at top right of the screen and select User Management. 3. On User Management screen, select Device Grid Column Set tab and click Add. 4. On Grid Column prompt, enter the Name and Description and select the desired columns to be allowed for the Admin to view and click Save. 5. Newly created Device Grid column set will get added to this section. 6. Go to Users tab and select an Admin user and click Visible Column in Grid. 7.
SureMDM Note: Super user also have the option to use a combination of all four types of permissions. This enables the creation of admin users with tailor-made custom permissions. License Management License Management option displays license details of SureMDM such as license purchase date, expiry date, number of enrolled devices. Change Password To change SureMDM login password, follow these steps: 1. Login to SureMDM Web Console. 2.
