PD1013 PD1013T Pen Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
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Safety Precautions Please read the following Safety Precautions before you start using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Allow at least 4" (10 cm) clearance around the device to ensure proper ventilation. • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation. • Do not use the device near water.
Contents Safety Precautions....................................................... 3 Introduction ................................................................ 6 Package Contents ...................................................................................................6 Product Overview ...................................................................................................7 Making Connections .................................................... 8 Installing Drivers and Software.....
Regulatory and Service Information .......................... 23 Compliance Information .......................................................................................23 FCC Compliance Statement ................................................................................... 23 Industry Canada Statement................................................................................... 23 CE Conformity for European Countries .................................................................
Introduction Package Contents Pen Display USB 2.
Product Overview 8 3 5 1 6 1 8 2 10 9 7 7 8 4 7 9 9 1. Micro USB Port 2. Pen Tether 3. Pen Holder Anchor Point 6. Security Lock Slot 7. Adjustable 4. Wall Mounting Points 8. Pen 9. Pen Holder Attachment Point Stand Leg 5. Display Screen/ Touch Screen¹ 10. Repositionable Leg 1 Touch screen only available on PD1013T.
Making Connections Installing Drivers and Software System Requirements: Operating system: Windows XP/7/8/10 (32/64 bit) PC I/O: USB 2.0/above Before connecting and using the pen display, it is necessary to install the below drivers and software. The drivers and software can be downloaded at: http://www.viewsonicglobal.com/q/PD1013 DisplayLink Driver Open the DisplayLink installation file and install the driver. NOTE: DisplayLink Driver can be installed through Windows Update.
Pen Display Driver Pen Display Manager can be used to map the active area and adjust the feel of the pen. 1. Open the ViewSign Console installation file and install the driver. 2. After the installation completes, you will need to restart the computer. NOTE: For further ViewSign Console information, please visit: https://manuals.viewsonic.
Connecting the Pen Display 1. Turn the device over so the bottom side is facing up. Bottom Top 2. Plug the Micro USB end of the USB cable into the Micro USB Port on the device. 3. Connect the Main USB A cable to the computer. The Secondary USB A cable can be connected to a fully powered USB port on the computer, or to an AC outlet using the supplied power adapter.
Using the Display Using the Pen Tether The Pen Tether can be attached to the Pen and to the available anchor point.
Using the Touch Function (PD1013T only) The PD1013T can detect up to 10 fingers simultaneously depending on the application. When using the touch function, please note: • The touch function may need about five (5) seconds to resume if the USB cable is removed and plugged in again, or the computer resumes from Sleep Mode. • The touchscreen can only detect up to ten (10) fingers simultaneously. • If the Windows’ cursor does not accurately follow your finger when you touch the screen, do the following: 1.
Adjustable Stand Legs There are three (3) adjustable stand legs on the pen display. This allows for a viewing angle of 0°, 15°, or 20° in portrait orientation; and 0°, 9°, 13° in landscape orientation.
Changing to Portrait Orientation In order to use the adjustable stand in portrait orientation, one adjustable stand leg must be unscrewed, rotated, and screwed back into place. Additionally, it is recommended that the pen holder is also rotated. NOTE: A small cover plate hides the screws, please remove first.
Setting the Display Area After the pen display is connected to the computer, the Display settings will need to be adjusted. To access your computer’s Display settings: • Go to: Start > Settings > System > Display, or • Right Click on the Desktop and select Display settings. Once inside the Display settings, ensure the pen display is selected and: • Display orientation is set to Landscape or Portrait (depending on your preference), and • Multiple displays is set to Extend these displays.
Pen Input Area Mapping To set the proper pen input area, 1. Open Pen Display Manager either by going to: Start > ViewSonic > Pen Display Manager or selecting the Pen Display Manager icon from the System Tray. Additionally, the driver can also be accessed from ViewSign Console - either the widget or by right-clicking the ViewSign Console icon in the system tray and selecting Pen Display Driver. 2. Select the Mapping tab. 3. Select the preferred Orientation, and the correct Monitor.
4. Select the Pen tab to adjust Tip Feel and check the Current Pressure. NOTE: Tip Feel alters how much actual pressure it takes to achieve maximum pressure. • Soft - requires less actual pressure to see a difference in pen pressure levels. • Firm - more force is needed to see changes in pen pressure.
Appendix Specifications Display Item Specifications Category Type 1280 x 800 LCD, 0.1695 mm x 0.1695 mm pixel pitch Surface Treatment Anti-Glare, Hard-Coating (8H) Resolution Supported 1280 x 800 @ 60Hz Touch (for PD1013T only) Type Supported Capacitive touch, 10 point Power USB USB 2.0: 5V/2A Max Display Area Full Scan (H x V) 216.96 x 135.6 mm (8.54” x 5.
Product Dimensions 287 mm 14.3 mm 185.6 mm 9.2 mm 129.
Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue • • No picture on the display • • • • Display interference The display is not clear • • • • Possible Solutions Ensure the USB cable is connected properly at both ends. Ensure USB A connectors are connected directly to the PC - not to an external hub. Try another USB port on the computer. Ensure the computer is powered on.
Maintenance General Precautions • Make sure the display is turned off and unplugged. • Never spray or pour any liquid directly onto the screen or case. • Handle the display with care. Cleaning the Screen • Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles. • If the screen is still not clean, apply a small amount of non-ammonia, nonalcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen. Cleaning the Case • Use a soft, dry cloth.
Replacing a Pen Nib When the pen nib gets too short or develops a sharp edge, it can be replaced with spare nibs. To replace a pen nib: 1. Use the nib removal tool to pull the old nib straight out of the pen. 2. Insert a new pen nib into the pen and push the nib in until it stops and is held firm.
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules.
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
• Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead). • Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound. Indian Restriction of Hazardous Substances Restriction on Hazardous Substances statement (India).
Copyright Information Copyright© ViewSonic® Corporation, 2021. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/ Indonesia www.viewsonic.com/id/ Israel www.viewsonic.
Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts (e.g.
• Causes external to the product, such as electric power fluctuations or failure. • Use of supplies or parts not meeting ViewSonic’s specifications. • Failure of owner to perform periodic product maintenance as stated in the User Guide. • Any other cause which does not relate to a product defect. • Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in). • Software - Any third-party software included with the product or installed by the customer.
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Mexico Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How to get service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.
