User Guide

23
Limited Warranty
ViewSonic
®
Wireless Presentation Gateway
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship,
under normal use, during the warranty period. If a product proves to be defective
in material or workmanship during the warranty period, ViewSonic will, at its sole
option, repair or replace the product with a like product. Replacement product or
parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic Wireless Presentation Gateway is warranted for 1 year for labor from the
date of the first customer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration, failure, or malfunction resulting from:
a. Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature,
improper maintenance, unauthorized product modification, or failure to follow
instructions supplied with the product.
b. Operation outside of product specifications.
c. Operation of the product for other than the normal intended use or not under
normal conditions.
d. Repair or attempted repair by anyone not authorized by ViewSonic.
e. Any damage of the product due to shipment.
f. Removal or installation of the product.
g. Causes external to the product, such as electric power fluctuations or failure.
h. Use of supplies or parts not meeting ViewSonic’s specifications.
i. Normal wear and tear.
j. Any other cause which does not relate to a product defect.
3. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Cus-
tomer Support (please refer to “Customer Support” page). You will need to provide
your product’s serial number.
2. To obtain warranted service, you will be required to provide (a) the original dated
sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e)
the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized
ViewSonic service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center,
contact ViewSonic.