Pro9510L/Pro9520WL/ Pro9530HDL/Pro9800WUL DLP Projector User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.
Compliance Information FCC Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Important Safety Instructions 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this unit near water. Clean with a soft, dry cloth. Do not block any ventilation openings. Install the unit in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that produce heat.
Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Substance Proposed Maximum Concentration Actual Concentration Lead (Pb) 0.1% < 0.
Copyright Information Copyright © ViewSonic® Corporation, 2016. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Copyright This publication, including all photographs, illustrations and software, is protected under international copyright laws, with all rights reserved. Neither this manual, nor any of the material contained herein, may be reproduced without written consent of the author. © Copyright 2016 Disclaimer The information in this document is subject to change without notice.
Important Safety Information Important: It is strongly recommended that you read this section carefully before using the projector. These safety and usage instructions will ensure that you enjoy many years of safe use of the projector. Keep this manual for future reference. Symbols Used Warning symbols are used on the unit and in this manual to alert you of hazardous situations. The following styles are used in this manual to alert you to important information.
Projector Installation Notice Do not tilt the projector to the left or right, otherwise lamp life could decrease dramatically, and may lead to other unpredictable damages. There is no limit on the tilt angle upward or downward. Allow at least 50 cm clearance around the exhaust vent. Minimum 500mm (19.69 inch) Minimum 500mm (19.69 inch) Minimum 500mm (19.69 inch) Minimum 500mm (19.69 inch) Minimum 300mm (11.
Verify Installation Location To supply power, the 3-blade (with earthing lead) socket should be used to ensure proper grounding and equalized ground potential for all of the equipment in the Projector System. Ground For Australia and Mainland China For Continental Europe For the U.S.A. and Canada Ground Ground Ground For the U.K. The power code provided with the Projector should be used.
Power Safety Only use the supplied power cord. Do not place anything on the power cord. Place the power cord where it will not be in the way of foot traffic. Remove the batteries from the remote control when storing or not in use for a prolonged period. Replacing the Lamp Replacing the lamp can be hazardous if done incorrectly. See Replacing the Projection Lamp on page 55 for clear and safe instructions for this procedure. Before replacing the lamp: Unplug the power cord.
Main Features Compatible with all major video standards including NTSC, PAL, and SECAM. A high brightness rating allows for presentations in daylight or in lit rooms. Flexible setup allows for front, rear projections. Line-of-vision projections remain square, with advanced keystone correction for angled projections. Input source automatically detected. High brightness for projection in just about any environment. Supports resolutions up to WUXGA for clear and crisp images.
Table of Contents GETTING STARTED ..............................................................................................................................................1 PACKING CHECKLIST .............................................................................................................................................1 VIEWS OF PROJECTOR PARTS ................................................................................................................................2 Front-right View .
LED ERROR MESSAGES ......................................................................................................................................64 IMAGE PROBLEMS ...............................................................................................................................................65 LAMP PROBLEMS .................................................................................................................................................65 REMOTE CONTROL PROBLEMS..........
GETTING STARTED Packing Checklist Carefully unpack the projector and check that the following items are included: Projector Remote Control (Batteries Included) VGA Cable CD-ROM (This User's Manual) Power Cord Quick Start Guide Contact your dealer immediately if any items are missing, appear damaged, or if the unit does not work. It is recommend that you keep the original packing material should you ever need to return the equipment for warranty service.
Views of Projector Parts Front-right View 7 1 2 ITEM 3 4 5 2 LABEL DESCRIPTION SEE PAGE 1. Lamp Cover Remove cover to replace lamp. 55 2. Tilt Adjuster Rotate adjuster lever to adjust angle position. 14 3. Lens Projection Lens. 4. IR Receiver Receives IR signal from remote control. 7 5. LEDs Displays the projector status. 3 6. Vent Cool air intake. 60 7. Vertical Lens Shift Adjusts the image position vertically. 18 8.
Top view—On-Screen Display (OSD) buttons and LEDs FOCUS ZOOM 1 2 3 4 LENS SHIFT MENU EXIT 5 ITEM 6 ENTER 7 SOURCE 8 9 10 11 12 13 LABEL DESCRIPTION SEE PAGE 1. Power LED Display the power on/off sequence status. 64 2. Lamp LED Display the lamp status. 64 3. Temp LED Display the thermal status. 64 4. Filter LED Display the filter replacing warning message. 64 Turn the projector on or off. 12 Opens and exits OSD menus. 23 7. Navigates and changes settings in the OSD.
Rear view 1 2 3 4 5 6 7 8 9 1011 12 DVI-D HDM I 1 / MH L Computer Out Computer In 1 R RS -232 HDM I 2 In Wi red R emote O ut S-Video Service 24 Video MIC G Audio In Audi o Out B L R L R H DVI-D USB LAN 3D VESA V In 1 Audi o Out 12V Out In 2 Audio In IR 23222120 19 1817161514 13 LABEL ITEM Computer In 2 DESCRIPTION SEE PAGE 1. HDMI 1 /MHL 2. 3. 4. 5. 6. 7. 8. 9. 10. HDMI 2 Connect the HDMI/MHL cable from an HDMI/MHL device.
LABEL DESCRIPTION SEE PAGE ITEM 21. 22. MICROPHONE Connect the microphone input device. SERVICE 23. WIRE REMOTE In / Out 24. AC IN For service personnel only. Connect the wire remote from remote control to the projector for wire remote control. Connect "WIRE REMOTE OUT" to another projector (same model) "WIRE REMOTE IN" for serial control. Connect the POWER cable. Note: To use this feature, you must plug in the connector before turn on/off the projector.
Bottom view Ceiling mount screws: M4 x 5 (Max. L = 12 mm) Unit: mm ITEM LABEL DESCRIPTION SEE PAGE 1. Tilt Adjustor Rotate adjuster lever to adjust angle position. 16 2. Ceiling Mount Holes Contact your dealer for information on mounting the projector on a ceiling. Note: When installing, ensure that you use only UL Listed ceiling mounts. For ceiling installations, use approved mounting hardware and M4 screws with a maximum screw depth of 12 mm (0.47 inch).
Remote Control Parts Important: 1. Avoid using the projector with bright fluorescent lighting turned on. Certain high-frequency fluorescent lights can disrupt remote control operation. 2. Be sure nothing obstructs the path between the remote control and the projector. If the path between the remote control and the projector is obstructed, you can bounce the signal off certain reflective surfaces such as projector screens. 3.
ITEM 1. 2. 3. 4. 5. LABEL IR Transmitter Transmits signals to projector. Power On Turns the projector on. HDMI Displays the HDMI 2 source. COMP Displays the VGA1/VGA2 source selection (toggle). Video Displays the VIDEO/S-VIDEO source selection. Navigates and changes settings in the OSD. Quick Menu – For Vertical Keystone. 6. 7. Auto SYNC 8. 9. MENU 10. 11. DESCRIPTION SEE PAGE 12 23 Auto adjustment for frequency, phase, and position. Navigates and changes settings in the OSD.
ITEM LABEL DESCRIPTION SEE PAGE 28. Enters and confirms settings in the OSD. Displays the Corner Adj. page. 23 29. Navigates and changes settings in the OSD. Quick Menu – For Horizontal Keystone. 23 Return to last OSD page. 23 30. EXIT Performs the same function as the right mouse button when the mouse mode is activated. 31. 32. PgDn / 2 Perform page down function when mouse mode is activated. Number for Remote ID setting used. 33. PATTERN / 5 Displays embedded test pattern.
Using the remote mouse control The capability of operating your computer with the remote control gives you more flexibility when delivering presentations. 1. Connect the projector to your PC or notebook with a USB cable prior to using the remote control in place of your computer’s mouse. 2. Set the input signal to COMPUTER. 3. Press Mouse on the remote control to switch from the normal mode to the mouse mode. An icon appears on the screen to indicate the activation of the mouse mode. 4.
SETUP AND OPERATION Inserting the Remote Control Batteries 1. Remove the battery compartment cover by sliding the cover in the direction of the arrow. 2. Insert the battery with the positive side facing up. 3. Replace the cover. Caution: 1. Only use AAA batteries (Alkaline batteries are recommended). 2. Dispose of used batteries according to local ordinance regulations. 3. Remove the batteries when not using the projector for prolonged periods.
Starting and Shutting down the Projector 1. 2. Securely connect the power cord and signal cable. When connected, the power led will flash green to solid green. Turn on the lamp by pressing “ ” button on the top of the projector or “ ” on the remote control. The PWR LED will now flash green. The startup screen will display in approximately 30 seconds. The first time you use the projector, you can select your preferred language from quick menu after the startup screen display.
3. If more than one input device is connected, press the SOURCE button and use ▲▼ to scroll among devices. (Component is supported through the RGB to Component adapter.) 4.
Setting an Access Password (Security Lock) You can use the four (arrow) buttons to set a password and prevent unauthorized use of the projector. When enabled, the password must be entered after you power on the projector. (See Navigating the OSD on page 23 and Setting the OSD Language on page 24 for help on using OSD menus.) Important: Keep the password in a safe place. Without the password, you will not be able to use the projector.
4. 5. Press the cursor ▲▼ button to select Security Lock. Press the cursor ◄► button to enable or disable security lock function. A password dialog box automatically appears. 6. You can use the cursor buttons ▲▼◄► on IR remote control for password entry. You can use any combination including the same arrow five times, but not less than five. Press the cursor buttons in any order to set the password. Push the MENU button to exit the dialog box. 7.
Adjusting the Projector Level Take note of the following when setting up the projector: The projector table or stand should be level and sturdy. Position the projector so that it is perpendicular to the screen. Ensure the cables are in a safe location. You could trip over them. 1. To raise the level of the projector, twist the adjusters counter clockwise. 2. To lower the level of the projector, lift the projector and twist the adjusters clockwise.
Adjusting Projected Image Position Using Lens Shift FOCUS ZOOM LENS SHIFT MENU EXIT ENTER SOURCE The Lens Shift feature provides a lens shift function that can be used to adjust the position of the projected image either horizontally or vertically within the range detailed below. Note: Do not rotate lens shift knob further under click sound and lightly press the knob to rotate back.
Adjusting the vertical image position The vertical image height can be adjusted between 141.2% and 104.65% for WXGA, 115.35% and 101.85% for XGA, 146.7% and 104.5% for 1080P, 132% and 99.1% for WUXGA of image height. Note that the maximum vertical image height adjustment can be limited by the horizontal image position. For example it is not possible to achieve the maximum vertical image position height detailed above if the horizontal image position is at maximum.
PRO9530HDL Screen Height Screen H H x 4.5% 104.5% offset Distance (L) 146.7% offset PRO9800WUL Screen Height Screen H 99.1% offset H x 0.
Adjusting the horizontal image position With the lens in the center position the horizontal image position can be adjusted to the left or right by up to a maximum of 10.9% for WXGA, 3.8% for XGA, 10.3% for 1080P, 10.3% for WUXGA of the image width. Note that the maximum horizontal image height adjustment can be limited by the vertical image position. For example it is not possible to achieve the maximum horizontal image position if the vertical image position is at maximum.
Adjusting the Zoom, Focus and Keystone 1. Use the Image-zoom control (on the projector only) to resize the projected image and screen size. 2. Use the Image-focus control (on the projector only) to sharpen the projected image. 3. Press the / / / buttons (on the projector or the remote control) to correct vertical or horizontal image-trapezoid . ENTER Remote control and OSD panel 4. The keystone control appears on the display. Press image. / for V Keystone correcting Press image.
Adjusting the Volume 8. Press the remote control. / buttons on the The volume control appears on the display. 9. Press the / buttons on the remote control or ◄ / ► buttons on the keypad to adjust Volume +/-. 10.Press the button to turn off the volume (This feature is available only on the remote).
ON-SCREEN DISPLAY (OSD) MENU SETTINGS OSD Menu Controls The projector has an OSD that lets you make image adjustments and change various settings. Navigating the OSD You can use the remote control cursor buttons or the buttons on the top of the projector to navigate and make changes to the OSD. The following illustration shows the corresponding buttons on the projector. MENU EXIT ENTER SOURCE 1. To enter the OSD, press the MENU button. 2. There are five menus.
Setting the OSD Language Set the OSD language to your preference before continuing. 1. Press the MENU button. Press the cursor ◄► button to navigate to Basic. 2. Press the cursor ▲▼ button until Language is highlighted. 3. Press the cursor ◄► button until the language you want is highlighted. 4. Press the MENU button twice to close the OSD.
OSD Menu Overview Use the following illustration to quickly find a setting or determine the range for a setting.
MAIN MENU SUB MENU SETTINGS Basic Language English, Français, Español, Português, 簡体中文, 繁體中文, Italiano, Svenska, Nederlands, Русский, Suomi, 한국어, العربية, Türkçe, 日本語, Polski, Português do Brasil, Ағылшын, Việt, Dansk, Deutsch, Norsk, Ελληνικά, Magyar, Čeština, ไทย Front, Rear, Ceiling, Rear+ Ceiling Fill, 4:3, 16:9, Letter Box, Native Brightness, Contrast, Color Mode, Color Temperature, High Altitude, Closed Caption, Low Power Mode, Quick Auto Search, Panel key lock, Splash screen, Screen Capture, A
MAIN MENU SUB MENU SETTINGS Advanced Quick Auto Search Auto Power Off (min.) Direct Power On High Altitude Lamp Mode Off, On 0~180 Off, On Normal, High Altitude ECO.
Image Menu Press the MENU button to open the OSD menu. Press the cursor ◄► button to move to the Image Menu. Press the cursor ▲▼ button to move up and down in the Image menu. Press ◄► to change values for settings. ITEM DESCRIPTION Color Mode Press the cursor ◄► button to set the Color Mode. Brilliant Color Press the cursor ◄► button to adjust the Brilliant Color value. Brightness Press the cursor ◄► button to adjust the display brightness.
Advanced Feature Press the Menu button to open the OSD menu. Press ◄► to move to the Image menu. Press ▼▲ to move to the Advanced menu and then press (Enter) or ►. Press ▼▲ to move up and down in the Advanced menu. ITEM DESCRIPTION Color Temperature Press the cursor ◄► button to adjust the color temperature. Color Management Press (Enter) / ► to enter the color manager menu. See page 30 for more information on Color Management.
Color Management Press (Enter) / ► to enter the Color Manager sub menu. ITEM DESCRIPTION Red Select to enter the Red Color Manager. Press the ◄► buttons to adjust the Hue, Saturation, and Gain. Green Select to enter the Green Color Manager. Press the ◄► buttons to adjust the Hue, Saturation, and Gain. Blue Select to enter the Blue Color Manager. Press the ◄► buttons to adjust the Hue, Saturation, and Gain. Cyan Select to enter the Cyan Color Manager.
White Balance Press the (Enter) / ► button to enter the White Balance sub menu. ITEM DESCRIPTION R Gain Press the ◄► buttons to adjust the Red Gain. G Gain Press the ◄► buttons to adjust the Green Gain. B Gain Press the ◄► buttons to adjust the Blue Gain. R Offset Press the ◄► buttons to adjust the Red Offset. G Offset Press the ◄► buttons to adjust the Green Offset. B Offset Press the ◄► buttons to adjust the Blue Offset.
Display Menu Press the MENU button to open the OSD menu. Press the cursor ◄► button to move to the Display menu. Press the cursor ▲▼ button to move up and down in the Display menu. Press ◄► to change values for settings. ITEM DESCRIPTION Horizontal Position Press the cursor ◄► button to adjust the display position to left or right. Vertical Position Press the cursor ◄► button to adjust the display position to up or down. Frequency Press the cursor ◄► button to adjust the A/D sampling clock.
Video/Audio Menu Press the MENU button to open the OSD menu. Press the cursor ◄► button to move to the Video/Audio menu. Press the cursor ▲▼ button to move up and down in the Video/Audio menu. Press ◄► to change values for settings. ITEM DESCRIPTION AGC Press the ◄► buttons to enable or disable the Automatic Gain Control for video source. Saturation Press the ◄► buttons to adjust the video saturation. Tint Press the ◄► buttons to adjust the video tint/hue.
Audio Press (Enter) / ► to enter the Audio sub menu. ITEM DESCRIPTION Volume Press the ◄► buttons to enter and adjust the audio volume. Mute Press the ◄► buttons to enter and turn on or off the speaker. Active audio out Press the ◄► buttons to select audio output connector. Note: When select Off, the default sound is output from speakers.
Basic Menu Press the MENU button to open the OSD menu. Press the cursor ◄► button to move to the Basic menu. Press the cursor ▲▼ button to move up and down in the Basic menu. Press ◄► to change values for settings. ITEM DESCRIPTION Language Press the cursor ◄► button to select a different localization Menu. Projection Position Press the cursor ◄► button to select different projection. Aspect ratio Press the cursor ◄► button to adjust the video aspect ratio.
Splash screen Press (Enter) / ► to enter the Logo sub menu. ITEM DESCRIPTION Pattern Press the ◄► buttons to select different Pattern Splash screen Press the ◄► buttons to choose start up Logo. Screen Capture Press (Enter) / ► to capture screen on current display immediately. HV Keystone Press the Menu button to open the OSD menu. Press ◄► to move to the Basic menu. Press ▼▲ to move to the HV Keystone menu and then press (Enter) / ►. Press ▼▲to adjust vertical values from 30 to 30.
Advanced Feature Press the Menu button to open the OSD menu. Press ◄► to move to the Basic menu. Press ▲▼ to move to the Advanced menu and then press (Enter) or ►. Press ▲▼ to move up and down in the Advanced menu. Press ◄► to change values for setting. ITEM DESCRIPTION Security Lock Press the cursor ◄► button to enable or disable security lock function. Panel key lock Press the cursor ◄► button to lock or unlock panel key. Digital Zoom Press the cursor ◄► button to adjust the Digital Zoom menu.
Presentation Timer The Presentation Timer function can indicate the presentation time on the screen to help you achieve better time management when giving presentations. ITEM DESCRIPTION Timer Press the cursor ◄► button to enable or disable presentation timer. Preset Time Press the cursor ◄► button to select Preset Time (1 ~ 60 minutes) Timer Reset Press (Enter) / ► to reset the timer settings.
Corner Adj. Press (Enter) / ► to enter the Corner Adj. sub menu. 1. Press the cursor ▲ / ▼ buttons to select a corner and press ENTER. 2. Press the cursor ▲ / ▼ buttons to adjust vertical and press the cursor ◄ / ► buttons to adjust horizontal. 3. Press MENU to save and Exit the settings.
Advanced Menu Press the MENU button to open the OSD menu. Press the cursor ◄► button to move to the Advanced menu. Press the cursor ▲▼ button to move up and down in the Advanced menu. ITEM DESCRIPTION Quick Auto Search Press the cursor ◄► button to enable or disable automatic source detection. Auto Power Off (min.) Press the cursor ◄► button to enable or disable automatic shutdown of lamp when no signal.
Advanced Feature Press the Menu button to open the OSD menu. Press ◄► to move to the Advanced menu. Press ▲▼ to move to the Advanced menu and then press (Enter) or ►. Press ▲▼ to move up and down in the Advanced menu. Press ◄► to change values for setting. ITEM DESCRIPTION OSD Menu Setting Press (Enter) / ► to enter the OSD setting menu. See page 42 for more information on OSD Menu Setting. Air filter timer reset Press Lamp Hour Reset After replacing the lamp, this item should be reset.
OSD Menu Setting ITEM DESCRIPTION Menu Position Press ◄► button to select different OSD location. Translucent Menu Press ◄► button to select OSD background translucent level. Menu Display Press ◄► button to select OSD timeout delay. Lamp Hour Reset Please refer to Resetting the Lamp Time on page 58 to reset the lamp hour counter.
3D ITEM DESCRIPTION 3D Press ◄► to select Off, DLP-Link or IR. 3D Sync Invert Press ◄► to turn 3D Sync Invert On or Off. 3D Format Press ◄► to enable or disable 3D Format. Network Setting ITEM DESCRIPTION Network State Displays the network connection status. DHCP Press ◄► to turn DHCP On or Off. Note: If you select DHCP Off, complete the IP Address, Subnet Mask, Gateway, and DNS fields. IP Address Enter a valid IP address if DHCP is turned off.
LAN_RJ45 Wired LAN Terminal functionalites Remote control and monitoring of a projector from a PC (or Laptop) via wired LAN is also possible. Compatibility with Crestron / AMX (Device Discovery) / Extron control boxes enables not only collective projector management on a network but also management from a control panel on a PC (or Laptop) browser screen. Crestron is a registered trademark of Crestron Electronics, Inc. of the United States. Extron is a registered trademark of Extron Electronics, Inc.
LAN_RJ45 1. Connect an RJ45 cable to RJ45 ports on the projector and the PC (Laptop). DV I-D HDM I 1 / MH L Computer O u t HDM I 2 In Wi re d R emo te Ou t C omputer In 1 R RS - 232 S- Vi de o Servi ce Vi de o MI C C omputer In 2 G Audi o In A udi o Ou t B L L R R LA N H DV I- D US B 3D VE SA V I n1 Audi o Out 12V Out In 2 Audi o In IR 2. On the PC (Laptop), select Start → Control Panel →Network and Internet.
3. Right-click on Local Area Connection, and select Properties. 4. In the Properties window, select the Networking tab, and select Internet Protocol (TCP/IP). 5. Click Properties. 6. Click Use the following IP address and fill in the IP address and Subnet mask, then click OK.
7. Press the Menu button on the projector. 8. Select Advanced→ Advanced → Network Setting 9. After getting into Network Setting, input the following: DHCP: Off IP Address: 10.10.10.10 Subnet Mask: 255.255.255.0 Gateway: 0.0.0.0 DNS Server: 0.0.0.0 10. Press (Enter) / ► to confirm settings. Open a web browser (for example, Microsoft Internet Explorer with Adobe Flash Player 9.0 or higher). 11. In the Address bar, input the IP address: 10.10.10.10. 12. Press (Enter) / ►.
CATEGORY Crestron Control Projector Network Configuration User Password Admin Password ITEM INPUT-LENGTH IP Address 15 IP ID 3 Port 5 Projector Name 10 Location 10 Assigned To 10 DHCP (Enabled) (N/A) IP Address 15 Subnet Mask 15 Default Gateway 15 DNS Server 15 Enabled (N/A) New Password 10 Confirm 10 Enabled (N/A) New Password 10 Confirm For more information, please visit http://www.crestron.com.
Preparing Email Alerts 1. Make sure that user can access the homepage of LAN RJ45 function by web browser (for ex-ample, Microsoft Internet Explorer v6.01/v8.0). 2. From the Homepage of LAN/RJ45, click Alert Settings. 3. By default, these input boxes in Alert Settings are blank.
4. For Sending alert mail, input the following: SMTP field is the mail server for sending out email (SMTP protocol). This is a required field. To field is the recipient’s email address (for example, the projector administrator). This is a required field. Cc field sends a carbon copy of the alert to the specified email address. This is an optional field (for example, the projector administrator’s assistant). From field is the sender’s email address (for example, the projector administrator).
RS232 by Telnet Function Besides projector connected to RS232 interface with “Hyper-Terminal” communication by dedicated RS232 command control, there is alternative RS232 command control way, so called “RS232 by TELNET” for LAN/RJ45 interface. Quick Start-Guide for “RS232 by TELNET” Check and get the IP-Address on OSD of the projector. Make sure that laptop/PC can access the web-page of the projector.
Input the command format like the below: telnet ttt.xxx.yyy.zzz 23 (“Enter” key pressed) (ttt.xxx.yyy.zzz: IP-Address of the projector) If Telnet-Connection ready, and user can have RS232 command input, then “Enter” key pressed, the RS232 command will be workable. How to have TELNET enabled in Windows VISTA / 7 / 8 By default installation for Windows VISTA / 7 / 8, “TELNET” function is not included. But end-user can have it by way of “Turn Windows features On or Off” to be enabled.
Select “Turn Windows features on or off” to open Have “Telnet Client” option checked, then press “OK” button. Specsheet for “RS232 by TELNET” : 1. Telnet: TCP 2. Telnet port: 23 (for more detail, kindly please get contact with the service agent or team) 3. Telnet utility: Windows “TELNET.exe” (console mode) 4. Disconnection for RS232-by-Telnet control normally: Close Windows Telnet utility directly after TELNET connection ready 5.
Status Press the cursor ▲▼ button to move up and down in the Advanced menu. Select the Status sub menu and press (Enter) / ► to enter the Status sub menu. ITEM DESCRIPTION Active Source Display the activated source. Video Information Displays resolution/video information for RGB source and color standard for Video source. Lamp Hours (Eco, Normal, Dynamic Eco) Lamp Time used information is displayed. Software Version Showing system software version. Serial Number Showing serial number of product.
MAINTENANCE AND SECURITY Replacing the Projection Lamp The projection lamp should be replaced when it burns out. It should only be replaced with a certified replacement part, which you can order from your local dealer. Important: a. The projection lamp used in this product contains a small amount of mercury. b. Do not dispose this product with general household waste. c. Disposal of this product must be carried out in accordance with the regulations of your local authority.
4. Unlock the lamp cover. 5. Pull up and remove the cover. 6. Use a screwdriver to remove the screws from the lamp module. 7. Pull out the lamp module.
8. Reverse steps 1 to 7 to install the new lamp module. While installing, align the lamp module with the connector and ensure it is level to avoid damage. Note: The lamp module must sit securely in place and the lamp connector must be connected properly before tightening the screws.
Resetting the Lamp Time After replacing the lamp, you should reset the lamp hour counter to zero. Refer to the following: 2. Press the MENU button to open the OSD menu. 3. Press the cursor ◄► button to move to the Advanced menu. Press the cursor button to move down to Advanced. 4. Press the cursor ▼▲ button to move down to Lamp Hour Reset. 5. Press the cursor button. (Enter) / ► A message screen appears. 6. Press ▼▲◄► buttons to reset the lamp hour. 7.
Cleaning the Projector Cleaning the projector to remove dust and grime will help ensure trouble-free operation. Warning: 1. Be sure to turn off and unplug the projector at least 30 minutes before cleaning. Failure to do so could result in a severe burn. 2. Use only a dampened cloth when cleaning. Do not allow water to enter the ventilation openings on the projector. 3.
Cleaning the Air Filter Refer to the following to clean the air filter. 1. Open the latch to open the filter door. 2. Remove the filter. 3. Use a vacuum cleaner to vacuum the dust inside. Note: 1. Use the soft brush attachment when you vacuum the filter to avoid damage it. 2. Do not wash the filter with water. Doing so can result in filter clogging.
4. Put the filter back. 5. Close the filter door and lock the latch. 6. Turn on the projector and reset the Air Filter Timer after the Air Filter is replaced. Air Filter Timer Reset: Press MENU > Select Advanced >> Advanced and select Air Filter Timer Reset. Press (Enter) / ► to reset timer. Important: The Filter LED lights when the filter service time is on (1000 hours). If the filter is broken, please use a new one.
Using the Physical Lock Using the Kensington Security Slot If you are concerned about security, attach the projector to a permanent object with the Kensington slot and a security cable.
TROUBLESHOOTING Common Problems and Solutions These guidelines provide tips to deal with problems you may encounter while using the projector. If the problem remains unsolved, contact your dealer for assistance. Often after time spent troubleshooting, the problem is traced to something as simple as a loose connection. Check the following before proceeding to the problem-specific solutions. Use some other electrical device to confirm that the electrical outlet is working.
LED Error Messages ERROR CODE MESSAGES Lamp Ready Start Cooling POWER LED LAMP LED TEMP LED FILTER LED Blue OFF OFF OFF OFF OFF OFF OFF OFF OFF Flashing (Amber) Flashing (Amber) Over Temperature OFF OFF ON OFF Air Filter Timer warning (over or equal 1000hrs) ON OFF OFF ON T1 error 3 blinks 1 blinks OFF OFF Thermal Break Sensor error 4 blinks OFF OFF OFF G794 error 4 blinks 4 blinks OFF OFF Lamp fail 5 blinks OFF OFF OFF Ballast temp over 5 blinks 1 blinks OFF
Image Problems Problem: No image appears on the screen 1. Verify the settings on your notebook or desktop PC. 2. Turn off all equipment and power up again in the correct order. Problem: The image is blurred 1. Adjust the Focus on the projector. 2. Press the AUTO SYNC button on the remote control. 3. Ensure the projector-to-screen distance is within the specified range. 4. Check that the projector lens is clean. Problem: The image is wider at the top or bottom (trapezoid effect) 1.
Remote Control Problems Problem: The projector does not respond to the remote control 1. Direct the remote control towards remote sensor on the projector. 2. Ensure the path between remote and sensor is not obstructed. 3. Turn off any fluorescent lights in the room. 4. Check the battery polarity. 5. Replace the batteries. 6. Turn off other Infrared-enabled devices in the vicinity. 7. Have the remote control serviced. Audio Problems Problem: There is no sound 1. Adjust the volume on the remote control. 2.
HDMI Q & A Q. What is the difference between a “Standard” HDMI cable and a “High-Speed” HDMI cable? Recently, HDMI Licensing, LLC announced that cables would be tested as Standard or HighSpeed cables. ˙Standard (or “category 1”) HDMI cables have been tested to perform at speeds of 75Mhz or up to 2.25Gbps, which is the equivalent of a 720p/1080i signal. ˙High Speed (or “category 2”) HDMI cables have been tested to perform at speeds of 340Mhz or up to 10.
SPECIFICATIONS Specifications Model Name PRO9510L PRO9520WL PRO9530HDL PRO9800WUL Display Type 0.7" XGA, S600HB 0.65" WXGA, S450 0.65" 1080P, S600 0.67" WUXGA, S600HB 1024x768 1280x800 1920x1080p 1920x1200 Resolution 1 meters ~ 10 meters Projection Distance Projection Screen Size 22.3”~378.6” Keystone Correction 21.2” ~ 361.4” 21.8” ~ 371.4” Manual Focus/Manual Zoom Projection Lens 1.3-2.21 Throw Ratio 20.7” ~ 351.7” 1.32 ~ 2.24 1.25~2.
VGA x 1 Audio RCA (R/L) x 1 Output Terminals PC audio x 1 3D-Sync x 1 RS-232C x 1 RJ45 x 1 Control Terminals Screen Trigger : DC Jack x 1 (DC12V 200mA output function) Wired Remote In x 1 Wired Remote Out x 1 USB Type B for service x 1 Kensington Security Slot Security Security Bar Note: For questions regarding product specifications, please contact your local distributor.
Projection Distance vs. Projection Size PRO9510L / PRO9520WL / PRO9530HDL / PRO9800WUL (a) (b) (e) (a) (f) (d) (c) (c) (d) (f) (b) (e) PRO9510L (XGA) (a) Screen Size [inch (m)] 26.7 30 40 50 60 70 80 90 100 120 150 200 250 300 378.6 (0.7) (0.8) (1.0) (1.3) (1.5) (1.8) (2.0) (2.3) (2.5) (3.0) (3.8) (5.1) (6.4) (7.6) (9.6) ----1.1 1.3 1.6 1.8 2.1 2.4 2.6 3.2 4 5.3 6.6 7.9 10 4:3 image on a 4:3 Screen (b) Projection distance (c) Image height [m (inch)] [cm (inch)] min. max. 1.2 (30.5) 40.
(a) (b) (e) (a) (f) (d) (c) (c) (d) (f) (b) (e) PRO9530HDL (1080P) (a) Screen Size [inch (m)] 25.4 30 40 50 60 70 80 90 100 120 150 200 250 300 361.4 (0.6) (0.8) (1.0) (1.3) (1.5) (1.8) (2.0) (2.3) (2.5) (3.0) (3.8) (5.1) (6.4) (7.6) (9.2) ----1.1 1.4 1.7 1.9 2.2 2.5 2.8 3.3 4.2 5.5 6.9 8.3 10 16:9 image on a 16:9 Screen (b) Projection distance (c) Image height [m (inch)] [cm (inch)] min. max. 1.2 (30.4) 31.6 (12.5) 1.4 (35.9) 37.4 (14.7) (28.1) 1.9 (47.9) 49.8 (19.6) (35.1) 2.4 (59.9) 62.
Timing Mode Table The projector can display several resolutions. The following table outlines the resolutions that can be displayed by the projector.
SIGNAL RESOLUTION Apple Macintosh SDTV EDTV HDTV H-SYNC V-SYNC COMPOSITE RGB HDMI COMPONENT ( KHZ ) ( HZ ) S_VIDEO (ANALOG) (DIGITAL) 640 x 480 832 x 624 1024 x 768 1152 x 870 480i 576i 576p 480p 720p 720p 1080i 1080i 1080p 1080p 1080p 1080p 1080p 35.0 49.7 60.2 68.7 15.7 15.6 31.3 31.5 37.5 45.0 33.8 28.1 27.0 28.0 33.7 56.3 67.5 - - - - - - - - - - - - - - - - - 66.7 74.5 74.9 75.1 60.0 50.0 50.0 60.0 50.0 60.0 60.0 50.0 24.0 25.0 30.0 50.0 60.
74 FOCU S ZOOM 325.5mm(12.8" ) LENS SHIF T MENU EXI T ENTER SOURCE 445mm(17.
REGULATORY COMPLIANCE FCC Warning This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
APPENDIX I IR code table Key No.
APPENDIX II RS-232C Protocol RS232 Setting Baud Rate 9600 Data Bits 8 Parity Check None Stop Bits 1 Flow Control None UART16550 FIFO Disable Minimum delay for next command: 1ms Control Command Structure The command is structured by the Header code, command code, data code and end code. Most of the commands are structured except some for the compatibility issue with other projectors.
Command Group 01 ASCII HEX Function Description Return Value SXXG0101 53h Xh Xh 47h 30h 31h 30h 31h 0Dh Get Brightness n=0~100 Pn/F SXXS0101n 53h Xh Xh 53h 30h 31h 30h 31h nh 0Dh Set Brightness n=0~100 P/F SXXG0102 53h Xh Xh 47h 30h 31h 30h 32h 0Dh Get Contrast n=0~100 Pn/F SXXS0102n 53h Xh Xh 53h 30h 31h 30h 32h nh 0Dh Set Contrast n=0~100 P/F SXXG0103 53h Xh Xh 47h 30h 31h 30h 33h 0Dh Get Color n=0~100 Pn/F SXXS0103n 53h Xh Xh 53h 30h 31h 30h 33h nh 0Dh Set Color n=0~100
Command Group 02 ASCII HEX Function Description Return Value SXXS0201 53h Xh Xh 53h 30h 32h 30h 31h 0Dh Select RGB P/F SXXS0202 53h Xh Xh 53h 30h 32h 30h 32h 0Dh Select RGB2 P/F SXXS0203 53h Xh Xh 53h 30h 32h 30h 33h 0Dh Select DVI P/F SXXS0204 53h Xh Xh 53h 30h 32h 30h 34h 0Dh Select Video P/F SXXS0205 53h Xh Xh 53h 30h 32h 30h 35h 0Dh Select S-Video P/F SXXS0206 53h Xh Xh 53h 30h 32h 30h 36h 0Dh Select HDMI P/F SXXS0207 53h Xh Xh 53h 30h 32h 30h 37h 0Dh Select BNC Select Component
Command Group 03 ASCII HEX SXXG0307 53h Xh Xh 47h 30h 33h 30h 37h 0Dh Function Description Return Value Bass n=0~16 Pn/F SXXS0307n 53h Xh Xh 53h 30h 33h 30h 37h nh 0Dh Bass n=0~16 P/F SXXG0308 53h Xh Xh 47h 30h 33h 30h 38h 0Dh Projection Mode SXXS0308n 53h Xh Xh 53h 30h 33h 30h 38h nh 0Dh Projection Mode Set vertical keystone value Set vertical SXXS0309n 53h Xh Xh 53h 30h 33h 30h 39h nh 0Dh keystone value Set horizontal SXXG0310 53h Xh Xh 47h 30h 33h 31h 30h 0Dh keystone value Set horizontal S
Command Group 03 ASCII HEX SXXG0319 53h Xh Xh 47h 30h 33h 31h 39h 0Dh Lamp Mode SXXS0319n 53h Xh Xh 53h 30h 33h 31h 39h 0Dh Lamp Mode SXXS0320 53h 39h 39h 53h 30h 33h 32h 30h 0Dh Logo Capture SXXG0321 53h 39h 39h 47h 30h 33h 32h 31h 0Dh Function Logo Select SXXS0321n 53h 39h 39h 53h 30h 33h 32h 31h n 0Dh Logo Select SXXG0322 53h 39h 39h 47h 30h 33h 32h 32h 0Dh Fan Speed SXXS0322n 53h 39h 39h 53h 30h 33h 32h 32h n 0Dh Fan Speed SXXG0330 53h 39h 39h 47h 30h 33h 33h 30h 0Dh Description 0:Eco 1:
Customer Support For technical support or product service, see the table below or contact your reseller. Note : You will need the product serial number. Country/Region Website T= Telephone C = CHAT ONLINE Email Australia New Zealand www.viewsonic.com.au AUS= 1800 880 818 NZ= 0800 008 822 service@au.viewsonic.com Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775 T (Toll)= 1-424-233-2533 service.ca@viewsonic.com Europe www.viewsoniceurope.com www.viewsoniceurope.
Limited Warranty ViewSonic® Projector What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
How to get service: 1. For information about receiving service under warranty, contact ViewSonic Customer Support (please refer to “Customer Support” page). You will need to provide your product’s serial number. 2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. 3.
Mexico Limited Warranty ViewSonic® Projector What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.