SD-T225/SD-T245 ViewSonic Device Manager Pro User Guide
Copyright and Trademark Statements © 2015 ViewSonic Corporation. All rights reserved. This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of ViewSonic Corporation.
Table of Contents Copyright and Trademark Statements ............................................................................................ 1 Table of Contents ............................................................................................................................. 2 Acronyms and Abbreviations .......................................................................................................... 5 Convention Types .................................................................
Chapter 8 ......................................................................................................................................... 44 Device List Operation .................................................................................................................... 44 Node Management Group ......................................................................................................... 45 Device Options .........................................................................
Chapter 12 ....................................................................................................................................... 84 Appendix ............ .......................................................................................................................... 84 Event Logs ................................................................................................................................
Acronyms and Abbreviations Acronyms Abbreviations CIM Common Information Model DN Domain Name DNS Domain Name Server GUI Graphical User Interface IP Internet Protocol KVM Kernel-based Virtual Machine LDAP Lightweight Directory Access Protocol OS Operating System PRN Purchase Reference Number SCX Smart Client Management SNMP Simple Network Management Protocol SSL Secure Sockets Layer TLS Transport Layer Security VNC Virtual Network Computing WSMAN Web Services for Management V
Convention Types Types Usage Text Button Names, Text Boxes, Labels Text Hyperlink “Text” Cross Reference Text Code Note Remember Mandatory field Text Refer Global Declaration Button Usage Cancel Cancel the current process and return to the previous screen Back Go back to the previous screen Close Exit from the current screen 6
Chapter 1 VDM Pro Smart Client Management Suite VDM Pro Base Framework - Introduction VDM Pro is an ViewSonic Device Manager Pro that provides centralized management of systems deployed in a network. Organized as a plug-in framework, VDM Pro provides device specific management features for individual plug-ins.
System Requirements Minimum hardware and software requirements for installing VDM Pro are as follows: Hardware Requirements System Processor: 2 GHZ System Memory: 4 GB RAM Free Disk Space: 10 GB (May need more disk space depending on the nodes managed and the amount of history information needed) Note: The minimum system requirements listed above can support up to 200 devices. The VDM Pro software is capable of managing up to 10,000 clients and licenses.
Chapter 2 VDM Pro Base Framework Installation VDM Pro installation includes install and uninstall actions for Windows operating system. For Windows Installing VDM Pro 1. Uninstall the old version of VDM Pro, if available. This step is for clean installation. 2. Right click the VDM Pro.client-3.0-xxxxxx-win32-x86.exe and click Run as Administrator.
3. Click Next to continue. This action opens Destination Folder section in the same dialog box as displayed in the subsequent screenshot. Figure 2: Destination Folder 4. Click Next to continue installation in the default folder, (Or) click Change to choose another folder. By clicking Next button, the install options appear in the Setup dialog box.
5. Click Install button to start the installation process. Click Back to review or change the installation settings. Click Cancel to exit the wizard. A related screenshot is displayed below.
6. Installation process is started by clicking Install button. A related screenshot is shown below. Figure 4: Installation Process 7. Click Finish to exit the Setup Wizard as shown in the subsequent screenshot.
8. Once the installation is successfully completed, VDM Pro Installer dialog box appears to display the successful installation. Figure 6: Installation Complete Uninstalling VDM Pro Before uninstalling VDM Pro, the user has to follow the steps given below: • Close all the instances of VDM Pro application and make sure that no files within the VDM Pro installation folder are opened in the external editors. • Stop the service from Start menu. Go to Start > All Programs > VDM Pro > VDM Pro > Stop Service.
4. Click Uninstall VDM Pro icon to start un-installation process only for VDM Pro. Base Framework will be available in the machine. The installer will automatically uninstall only the client management suite without uninstalling Base. 5. (Or) click Uninstall VDM Pro icon to start un-installation process for entire VDM Pro in the machine and removes Client Management Suite too. Wait until VDM Pro is uninstalled completely.
Configuring VDM Pro at the End of Installation At the end of the installation process, an VDM Pro Configuration window appears as shown in the subsequent screenshot. Figure 9: VDM Pro Configuration – Installation The web server ports section displays the availability of default web server ports. In HTTP Port, 80 is set as the default port during installation. In HTTPS Port, 443 is set as the default port during installation. 1.
3. Click Apply to save the entered settings successfully. VDM Pro Configuration dialog appears as shown in the subsequent screenshot. The Saving Configuration process may take a few minutes to complete. VDM Pro will get launched in a web browser, when Start Services and Launch UI Options are chosen. Figure 10: VDM Pro Configuration 4. Click OK to complete the installation. Configuring VDM Pro after Installation VDM Pro configuration can be done anytime even after the installation. 1.
Chapter 3 Getting Started To get started with the VDM Pro application, the user has to perform the following steps: • Start the VDM Pro service from Start menu. For more information on how to start the service, see “Start VDM Pro Service”. • Open a browser and type http://127.0.0.1/launch.html in the address bar or double click in the Windows desktop to open VDM Pro login page. • Login the VDM Pro application by using default user name and password.
The VDM Pro Users can create a new user name and password to login to the VDM Pro application. For more details, see “Configuring User”. 3. Click Log In to log in the VDM Pro application. 4. Enable Use LDAP Authentication checkbox to login using LDAP credentials that has been configured. If an LDAP setting is not configured, a warning message “The LDAP Server is not configured” will be displayed. A sample Login screenshot is shown below.
Chapter 4 VDM Pro Welcome Dialog Once logged into VDM Pro, a Welcome Dialog appears as shown in the screenshot below. Figure 13: Welcome to VDM Pro Quick Tips The Welcome Dialog includes quick tips for the users. To view more tips, click Get another tip. To enable the Welcome Dialog at the startup of VDM Pro, select Show this dialog at startup. The Welcome dialog can be accessed by another way; click About > Show Welcome Dialog.
Chapter 5 VDM Pro GUI Layout The following screenshot explains the layout of VDM Pro: Breadcrumbs Logout Button Node Categories List Database Usage Bar Top Banner Built-in Categories List Base categories General Menu Bar Go Back Button Device List Tool Bar Figure 14: VDM Pro Layout Device Details Window Device Category Summary Messaging System Window 20
Chapter 6 VDM Pro Configuration VDM Pro facilitates the user with options for configuring an application for various features according to the user needs and identifies the attributes of the product to meet the requirements of an end user. This helps the user to manage a device easily and effectively.
Discovery Configuration Scouts the network for manageable devices and presents in a web interface. The liveliness of the devices is also monitored and presented to the end user. Discovered devices are listed in the IP Management. Discovery range is a range of IP address of devices available over intranet and internet. Range must be in the following format. Example: Start End 192.168.1.1 192.168.1.255 So defining one range the user can discover maximum of 255 devices.
To Create/Delete Discovery Ranges by Start and End IP: 1. Click New Range button to create a new blank entry for providing the IP ranges as shown in the following screenshot. Figure 16: Discovery Ranges – Start and End IP 2. Enter the IP address ranges in Start and End columns to discover the devices within the specified range to avoid unwanted device discovery. 3. Click Save to trigger the discovery process.
5. Select a required discovery range and click Delete Range button to delete a discovery range. Click Save to commit all changes. Entries are limited to 256 addresses. To Create/Delete a Single IP: 1. Click New IP button to create a new blank entry as shown in the screenshot below. Figure 17: Create New IP 2. Enter the IP address in the IP field. 3. Click Save to trigger the discovery process.
To Create/Delete Discovery Ranges by IP and Subnet Prefix: 1. Click New IP/Prefix button to create a new blank entry as shown in the screenshot below. Figure 18: Create New IP/Prefix 2. Enter the starting IP address and Subnet Prefix in the Start IP and Subnet Prefix fields, respectively. 3. Click Save to trigger the discovery process. A Confirmation message appears, click Yes to save the discovery settings successfully or click No to return to the previous screen. 4.
Messaging Window Messaging Window provides information for various activities performed by the VDM Pro application. Whenever the user performs some activities like system login, system logout, device discovery and so on, a message will be displayed with the timestamp in the Messaging Window. The user can also configure the output window and optimize the messaging window size according to their needs. 1.
SSL Upload SSL means Secure Socket Layer, which is a protocol used to ensure secure transactions between web servers and browsers. The protocol uses a third party, a Certificate Authority (CA) to identify one end or both end of the transactions. SSL encrypt the segments of network connections at the Application Layer to ensure secure end-to-end transit at the Transport Layer. SSL certificate is needed for secured communications over the networks. VDM Pro supports only .cert and .
VDM Pro Users VDM Pro provides an option to the user for configuring and managing the users on a domain. User configuration includes • Configuring User To configure the user account, the user has to log into the application by providing the user credentials, the user can login and authenticate the credentials from anywhere in the network. This helps the administrators to manage many numbers of users on a domain.
2. Click Add New button to add the credentials as shown in the screenshot below. Figure 23: Add User 3. Enter the name of the user in Name text box. 4. Enter the user password in Password text box. 5. Enter the same user password in Confirm Password text box as in Password text box. 6. Select the privilege rights to be Administrator or User or Operator or KVM from the Privilege drop-down box. 7. Check the Enabled checkbox to identify the status of the user.
Configuring LDAP LDAP is Lightweight Directory Access Protocol, which is an emerging industry standard protocol for accessing directory servers. LDAP server can authenticate the users as it supports authentication. Using LDAP in a local network, the user can configure LDAP Server information, where the data is transferred on a secured layer and authenticate the users from anywhere on the network. 1.
7. Select the type of directory to be either LDAP or Active Directory based on the LDAP server configuration on your network. If LDAP directory type is selected, Bind Requires DN checkbox under Advanced settings will be enabled (or) if Active Directory is selected, Bind Requires DN checkbox under Advanced settings will be disabled. 8. Click Advanced tab to configure LDAP settings as shown in the screenshot below. Figure 25: Advanced LDAP Configuration 9.
Language Selection VDM Pro supports localization for the list of languages. The GUI will take the local browser’s language by default. VDM Pro provides an option to change the language settings according to the needs of the user. Language Language code English EN-US Traditional Chinese ZH-TW Simplified Chinese ZH-CN French FR Korean KR Spanish SP Portuguese PT Russian RU 1. Click VDM Pro Options > Language, a Language selection window is displayed as shown in the screenshot below.
Chapter 7 VDM Pro Tools VDM Pro Reports Framework Report Manager is a framework that allows users to create various type of reports based on the data available in the back end database. The reports include from simple computer information to a complex system statistics in a graph. Reports can be generated either in tabular data or in graphical format. It is a very useful tool provided as a part of VDM Pro, which provides data information for the user.
Generate Report • Click OK button to set the filter for the selected fields. • Select the required field from the Add fields, and click to include in the Selected fields. If needed, the user can exclude the required fields from the Selected fields by clicking . • Click Save to user report to save the report as User Report successfully. Allows the user to generate the required system reports in the desired formats. • Click Report List tab from the VDM Pro Report Manager page.
An Email address will be automatically populated in the Email text box. Edit Scheduled Report Delete Scheduled Report • Click Next button, Device Selection window appears. Select the required device from the Selection field column. • Click OK to schedule the reports. The scheduled reports are viewed under Scheduler tab or click Schedule > Schedule List. Allows the user to make necessary changes in the scheduled system reports. • Click Scheduler tab from the VDM Pro Report Manager page.
Following are the User Report features: User Report Feature Add Report Edit Report Delete Report Generate Report Description Allows the user to add a new user report. • Click Report List tab from the VDM Pro Report Manager page. • Select User Report from the Report Type drop-down list. • Click Add button, New Report page is displayed. • Provide necessary details in the field’s text boxes and select the required plug-ins from the Extension drop-down list.
Schedule Report • Click Report List tab from the VDM Pro Report Manager page. • Select User Report from the Report Type drop-down list. • Select the required plug-ins from the Extensions drop-down list. • Select the required user reports from the Selection field column. • Click Generate button, Device Selection window appears. Select the required tab and select the required devices from the Selection field column. • Click OK to generate the reports.
Click VDM Pro Tools > Launch Report Manager to launch report manager from VDM Pro as shown in the subsequent screenshot.
Retrieving VDM Pro Server Events An event is any significant occurrence in the system or in a program that requires the users to be notified or an entry is added to a log. Therefore, event logs help the user to identify and diagnose the source of current system problems, predict potential system problems and records the activities performed by the VDM Pro Server. VDM Pro has its own event logging mechanism that helps end user to identify the problems on the managed devices.
Field Description Fields Description Timestamp Time at which the event is generated. Node or IP Represents the node or IP associated with the event. Component and Event Type Represents the major component that logged the event, such as, Base, HX, CX and DX. Event Data Represents any extra data associated with an event. This may include any additional text information that is specific to the event, such as a user name.
Downloading VDM Pro Logs In VDM Pro, the user can download the logs that contain Access log, Error log and VDM Pro log. VDM Pro Logs This VDM Pro core log file keeps track of VDM Pro core processing like database access, command execution, etc. Access Log This is an access log for httpd server, which records all the requests processed by the httpd server. The information’s stored in the access log can be used to analyze for producing useful statistics.
Messaging Actions VDM Pro allows the user to perform the following messaging actions: • Restart Messaging • Stop Messaging Restart Messaging Restart Messaging action restarts the messaging system in the message console. During this action, the system will be reset that is clear the fault status and reset the timestamp retrieval to zero. 1. Click VDM Pro Tools > Restart Messaging as shown in the screenshot below. Figure 29: Restart Messaging 2.
Figure 30: Messaging Console - Add/Edit Filter 6. Select the required filters from the grids Filter by Source and Filter by Severity. 7. Click Close and Set Filter to save the selected filters and return to the previous page. 8. Click Clear Filter button to clear the filters to de fault.
Chapter 8 Device List Operation In VDM Pro, various operations are performed on the device list. The device list includes the following: • Node Management Groups - includes management devices • IP Management Groups - includes list of discovered IPs • Device Options - includes tooltip and button labels for the devices • Messaging Console Options - includes the options to control messaging console • Category Summaries – includes the statistical summary of the Nodes within each category.
Node Management Group Node Management Group consists of Smart Client Management devices. On clicking any one of the managed devices in the Node Management Group, a list of node manageable devices appears. To manage a device, select a manageable device. This opens Node Manageability page. For more information on how to manage a selected device type, refer VDM Pro SCX.
Category Summaries The Category Summaries shows a statistical breakdown of the nodes inside each category, including the total number of detected nodes, and the health status of the nodes. The health status of the device is displayed in the following table. Health Icon Health Status Description Good Device’s overall health status is in good state. Warning Device’s overall health status is in warning state. Critical Device’s overall health status is in critical state.
IP Management Group The IP Management group shows all the detected IP addresses and their detected protocols. Click IP Management grid, a Discovered IP List window appears as shown in the screenshot below. Figure 34: IP Management Figure 35: Discovered IP list The Discovered IP List shows the list of all discovered IPs with their supported manageability and authentication status. The list will be filled with new entries as they are discovered.
Use the controls below to launch Discovery settings, Authentication Manager, or change the Ignored status of an IP. Button Options Description Allows the user to dispatch Wake-On-LAN command for the selected IPs. Adds an IP address to allow the server to discover the associated devices. Allows the user to set ignore state for the selected IPs. Allows the user to undo the ignore state for the selected IPs. IP Address Indicates the list of available IP addresses.
Chapter 9 About VDM Pro View VDM Pro Information In About VDM Pro, details about the version information of VDM Pro GUI and Server components are provided. Click About > VDM Pro Information. A screenshot is shown below. Figure 36: VDM Pro Information To copy the information to clipboard, click Copy to Clipboard.
Generate Debug Report To generate Debug report, click Generate Debug Report. This opens a Generate Debug Report dialog as shown in the screenshot below. Figure 37: Generate Debug Report Select the required options from the dialog and click Generate Report to Clipboard to generate the debug report to a clipboard.
Chapter 10 Smart Client Management (SCX) Introduction Smart Client Management (SCX) is a thin client management extension for VDM Pro that provides aggregated management of thin client devices equipped with VDM Pro thin client agents. SCX will provide remote manageability of the system. Following are the major features that are provided by SCX, in multiple phases: • System Information - Provides hardware information of thin client device.
System Requirement for Installing SCX Minimum system requirements for the installing SCX are: • System Processor - 2.
Chapter 11 Smart Client Management Configuration Smart Client Management facilitates the user with options for configuring an application for various features according to the user needs and identifying the attributes of the product to meet the purpose of an end user. This helps the user to use an application easily and effectively.
2. This opens a Node Manageability window, as shown in the subsequent screenshot. Select the required device(s) from the Node List and click Manage Smart Client from the Manageability Types in selected Nodes grid. Figure 39: Node Manageability 3. This opens Smart Client device window, as shown in the screenshot below.
Group Management SCX allows the user to divide devices into various groups for different connections and general settings. The user can create a new group, edit an existing group, or delete a group. Follow the steps given below to manage groups. 1. Click Plugins > Smart Client Management > Group Management. A Group Management dialog is displayed as shown in the subsequent screenshot. Figure 41: Group Management 2. Click Create to add a group.
4. In Step 2, select the required devices from the device list. 5. Select the type of device that needs to be listed from Any option Enter the device details in search bar and click Filter. 6. Click OK to save the entered details. 7. In the Group Management Page, the included devices will be displayed in the Included Devices list. 8. In the device list and click Edit to edit a selected group. An Add Group dialog is displayed as shown in the above screenshot. 9.
2. Click Create to create a new firmware. A Firmware Upload dialog is displayed as shown in the subsequent screenshot. Figure 44: Firmware Upload 3. Enter the firmware descriptions in the Firmware Name and Description text fields. 4. Click Upload to select a firmware from the local machine and upload a firmware. 5. Click Save to upload a firmware successfully. 6. In the Firmware Management dialog, select a required firmware and click Edit to edit a selected firmware’s details.
Deploying Firmware 1. Click Plugins > Smart Client Management > Firmware Manager > Firmware Update. A Firmware Update dialog is displayed as shown in the subsequent screen. Figure 46: Firmware Update 2. In the Firmware Update dialog, select Upload new firmware image to display option. 3. Enter the firmware descriptions in Firmware Name and Description text fields. 4. Select Upload in order to select and upload a new firmware image. 5. Choose Select exist firmware image to update.
6. Click Next to move to the Choose the device step as shown in the subsequent screenshot. Figure 48: Firmware Update - Choose the devices 7. In the Choose the device step, click By Filter tab. Select the required devices and click Add to Update List. The selected devices will be added to Update List. 8. Click the select devices from the Update List and click Remove All to remove the selected devices from the Update List. 9.
10. Select the required group name from the Group List and select the required group devices. Click Add to Update List in order to add the selected devices to the Update List. 11. In order to create a group, click Create New group. Click Create to add a group. This opens an Add Group dialog as shown in the subsequent screenshot. Figure 50: Add Group 12. In Add Group dialog, under Step 1, enter the group name and description in the Group Name and Description text fields, respectively. 13.
Figure 51: Schedule 17. Select Start Firmware update immediately in order to start the firmware update immediately. 18. Choose Select the date and time for schedule in order to select a particular date and time for the schedule to start. 19. Click Done in order to start the update process. Retrieving Firmware Update History 1. Click Plugins > Smart Client Management > Firmware Manager > Firmware History. A Firmware Update History dialog is displayed as shown in the subsequent screen.
2. Click Retrieve All to retrieve all archived events from firmware update. The Firmware Update History dialog displays all the events from firmware update. Quick Connection Policy Manager Smart Client Management provides connection settings for HDX, RemoteFX and VMware. These connection settings include domain, user name, password, and server IP address. SCX allows the user to manage connection policies and deploy connections. Follow the steps given below to manage connection policies.
3. Enter the required policy name and description in the Policy Name and Description, respectively. 4. Enter the required system details in the System option. 5. Select the required widgets in the Widget option. 6. Click Save to save the changes done. Quick Connection Deployment 1. Click Plugins >Smart Client Management > Quick Connection Policy Manager > Quick Connection Deployment. A Quick Connection Deployment dialog is a displayed as shown in the subsequent screenshot.
6. In Choose the devices step, click By Filter tab. Select the required devices and click Add To Update List option in order to add the devices to update list. 7. Select the required devices from the Update List and click Remove All to remove the devices from the Update List. 8. In Choose the devices step, click By Group tab as shown in the subsequent screenshot. Figure 57: Choose the devices - By Group 9. In order to create a group, click Create New group. Click Create to add a group.
12. Select the type of device that needs to be listed from Any option Enter the device details in search bar and click Filter. 13. Click OK to save the entered details. 14. In the Choose the devices step, select the required devices from the group devices list and click Add to Update List. The selected devices will be added to the Update List. 15. Click Next to move to the Step 3 Schedule as shown in subsequent screenshot. Figure 59: Connection Deployment - Set Schedule 16.
2. Click Retrieve All to retrieve all archived events from firmware connection setting logs. The Quick Connection Setting History dialog displays all the events from firmware connection setting logs. Connection Manager Smart Client Management provides advanced connection settings for RemoteFX, Citrix and VMware. These connection settings include login setting, server setting and local resource setting. SCX allows the user to manage connection and deploy connections.
3. Enter the required policy name and description in the Policy Name and Description, respectively. 4. Click desired protocol and select Add to create a new policy. 5. Enter the required settings. 6. Click Create to create a new policy. 7. Click Save to save the policy. Connection Deployment 1. Click Plugins >Smart Client Management > Connection Manager > Connection Deployment. A Quick Connection Deployment dialog is a displayed as shown in the subsequent screenshot.
Figure 63: Connection Deployment - Choose the device 7. In Choose the devices step, click By Filter tab. Select the required devices and click Add To Update List option in order to add the devices to update list. 8. Select the required devices from the Update List and click Remove All to remove the devices from the Update List. 9. In Choose the devices step, click By Group tab as shown in the subsequent screenshot. Figure 64: Choose the devices - By Group 10.
Figure 65: Add Group 11. In Add Group dialog, under Step 1, enter the group name and description in the Group Name and Description text fields, respectively. 12. In Step 2, select the required devices from the device list. 13. Select the type of device that needs to be listed from Any option Enter the device details in search bar and click Filter. 14. Click OK to save the entered details. 15.
18. Choose Select the date and time for schedule in order to select a particular date and time for the schedule to start. 19. Click Done in order to start the update process. Connection Setting History 1. Click Plugins > Smart Client Management > Connection Manager > Connection Setting History. A Connection Setting History dialog is displayed as shown in the subsequent screen. Figure 67: Connection Setting History 2. Click Retrieve All to retrieve all archived events from firmware connection setting logs.
2. Click New to create a new policy. A Save to Policy dialog is displayed as shown in the subsequent screenshot. Figure 69: Save to Policy 3. In the Save to Policy dialog, enter the required policy name and details in the Policy Name and Description text fields, respectively. Field Description Basic Setting Options to enable quick connection after power on Keyboard Requires the user to select enable key repeat, show blinking, model and layout settings.
7. In the Client Setting Policy Management dialog, select a required policy and click Delete to delete a policy. Deployment Client Connections 1. Click Plugins > Smart Client Management > Client Policy Manager > Client Deployment. A Client Deployment dialog is displayed as shown in the subsequent screenshot. Figure 70: Client Deployment 2. Select Create New Policy and enter the required policy name and description in the Policy Name and Description test fields, respectively. 3.
Figure 71: Client Deployment - Choose the devices 6. In the Choose the device step, click By Filter tab. Select the required devices and click Add to Update List. The selected devices will be added to Update List. 7. Click the select devices from the Update List and click Remove All to remove the selected devices from the Update List. 8. In the Choose the device step, click By Group tab as shown in the subsequent screenshot. Figure 72: Choose the devices - By Group 9.
Figure 73: Add Group 11. In Add Group dialog, under Step 1, enter the group name and description in the Group Name and Description text fields, respectively. 12. In Step 2, select the required devices from the device list. 13. Select the type of device that needs to be listed from Any option Enter the device details in search bar and click Filter. 14. Click OK to save the entered details. 15. .Click Next to move to the Schedule step as shown in the subsequent screenshot. Figure 74: Schedule 16.
17. Choose Select the date and time for schedule in order to select a particular date and time for the schedule to start. 18. Click Done in order to start the update process. Client Setting History 1. Click Plugins > Smart Client Management > Client Policy Manager > Client Setting History. A Connection Setting History dialog is displayed as shown in the subsequent screen. Figure 75: Connection Setting History 2. Click Retrieve All to retrieve all archived events from firmware connection setting logs.
2. Select the required protocol options for the system in Supported Protocol settings option. 3. Entered the required information. 4. Select the required options in the Widget settings option. 5. Click Save to save the required settings. 6. Click Save to Policy to save the connection settings to a policy. Connection Manager Smart Client Management provides Desktop Connection Setting for the selected devices. User can configure the settings for each protocol.
Figure 78: Protocol – New 3. Type the required details in the respective text boxes for the respective protocol and click Save. 4. Select the required connection and click Edit to the particular connection. 5. Type the required details and click Save. 6. Select the required connection and click Delete to delete a particular connection. Client Setup Follow the steps given below to configure Connection Manager: 1. Click Configuration > Client Setting > Client Setup to configure client settings.
3. Click Save to save the settings. 4. Click Save to Policy in order to save the client connections to a policy. Password Setting SCX allows the user to change the admin password for local thin client configuration. Follow the steps given below to change the password for a selected device. 1. Click Configuration > Password Setting. A Password Setting page is displayed as shown in the subsequent screenshot. Figure 80: Password Setting 2.
Figure 81: Power Control 2. Select the required commands namely Wake on LAN, Reboot and Power Off from the command option. 3. Select the required commands namely Wake on LAN, Reboot and Power Off from the Set all Actions to: option. 4. Click Issue Commands to issue commands for the selected commands. VNC Connector It is a very effective feature, if a device has the ability to control and use a remotely managed system using a local keyboard, video and mouse.
2. The VNC Connector page displays another device that is remotely connected through SCX. 3. Click Disconnect in order to disconnect the ongoing remote connection. Send Message SCX allows the user to send a message to a particular device. Follow the steps given below to send a message. 1. Click Tools > Send Message, a Send Message page is displayed as shown in the subsequent screenshot. Figure 83: Send Message 2.
4. Click a particular certificate and click Delete to delete the selected certificate. Firmware Update Administrators have a need to update Firmware in a thin client that they manage, when a new Firmware is available. Doing this operation on all managed systems without any automation or remote capabilities is a difficult task. SCX simplifies this by providing options to remotely update Firmware of multiple client systems. Follow the steps given below to upload or delete a firmware image. 1.
Figure 87: Edit Firmware Information 7. Enter the firmware name and description in the Firmware Name and Description text fields, respectively. 8. Click Save to save the firmware information. 9. Select a required firmware from the firmware list and click Delete to delete the selected firmware image. 10. Click Update to update the changes made so far. General Information In SCX, the user can get general information of the selected devices. A detailed description of the Smart Client device is given below.
The Smart Client Summary shows the following information: Field Hardware Information Firmware Information Overall Status Information • CPU Model • Total RAM Size • Free RAM Size • Disk Size • Resolution • Platform Model • Firmware Version • Agent Revision • Kernel Build Version • Kernel version • Xloader Build Version • Uboot Build Version • Uboot version • Citrix Receiver Version • VMWare View Client Version • Free RDP Version • SPECClient Version • vWorkspace Connecto
Chapter 12 Appendix Event Logs For Base Framework In VDM Pro Event Logs, Event Source, Cause and Severity are explained below. Event Source Event source is created by a combination of defined reason codes and reason sub codes. Reason codes are the parameters monitored by each plug-ins and reason sub codes are a special parameter of a particular reason code. Reason Codes Description General When the user does any configurations, an event will be logged.
Cause Codes Cause codes are not specific to any plug-in, and provide a generic descriptive cause for an event. Cause Code Description Start When an application is started, this cause will be logged. Stop When an application is stopped, this cause will be logged. Pause When an application waits for few seconds, this cause will be logged. Resume When an application gets started from the pause state, this cause will be logged.
Severity Severity is not specific to any plug-in, and provides a generic descriptive cause for an event. Severity Description Unknown When the health status of the device is not known, this severity will be logged. Good / Normal When the health status of the device is good or normal, this severity will be logged. Warning When the health status of the device meets the warning threshold, this severity will be logged.
