VA2719-smh/VA2719-smh-7 Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.
Thank you for choosing ViewSonic As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. FCC Compliance Statement This device complies with part 15 of FCC Rules.
Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive), and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Substance Proposed Maximum Concentration Actual Concentration Lead (Pb) 0.1% < 0.
Cautions and Warnings 1. Read these instructions completely before using the equipment. 2. Keep these instructions in a safe place. 3. Heed all warnings and follow all instructions. 4. Sit at least 18” / 45cm from the display. 5. Always handle the display with care when moving it. 6. Never remove the rear cover. This display contains high-voltage parts. You may be seriously injured if you touch them. 7. Do not use this equipment near water.
20. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use caution when moving the cart/equipment combination to avoid injury from tipping over. 21. Unplug this equipment when it will be unused for long periods of time. 22. Refer all servicing to qualified service personnel.
Contents Compliance Information FCC Compliance Statement....................................................................................i Industry Canada Statement.....................................................................................i CE Conformity for European Countries...................................................................i Declaration of RoHS2 Compliance.........................................................................ii Indian Restriction of Hazardous Substances....
Copyright Information Copyright © ViewSonic Corporation, 2017. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic and the three birds logo are registered trademarks of ViewSonic Corporation. VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.
Product Registration To fulfill possible future product needs, and to receive additional product information as it becomes available, please visit your region section on ViewSonic’s website to register your product online. Registering your product will best prepare you for future customer service needs. Please print this user guide and fill the information in the “For Your Records” section. Your display serial number is located on the rear side of the display.
Getting Started Thank you for purchasing your monitor from ViewSonic®. At ViewSonic, we aim to provide the most stunning visual experience possible. Package Contents Your display package includes: • Display • Power cord • Video cable • Audio cable • Quick Start Guide IMPORTANT: • The word “Windows” in this user guide refers to the Microsoft Windows operating system. • Visit the “Download” section of the monitor product page on the ViewSonic website to download your monitor drivers.
Quick Installation 1. Connect video cable • Make sure both the display and computer are turned OFF. • Remove rear panel covers if necessary. • Connect the video cable from the display to the computer. Macintosh users: Models older than G3 require a Macintosh adapter. Attach the adapter to the computer and plug the video cable into the adapter. To order a ViewSonic® Macintosh adapter, contact ViewSonic Customer Support. 2.
Wall Mounting (Optional) NOTE: For use only with UL Listed Wall Mount Bracket with minimum weight/load: 9.9kg. To obtain a wall-mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Refer to the instructions that come with the base mounting kit. To convert your display from a desk-mounted to a wall-mounted display, do the following: 1. Verify that the power button is turned OFF, then disconnect the power cord. 2. Lay the display face down on a towel or blanket. 3.
Using the Display Setting the Timing Mode Setting the timing mode is important for maximizing the quality of the screen image and minimizing eye strain. The timing mode consists of the resolution (example 1024 x 768) and refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the OSD (On-screen Display) controls to adjust the screen image. For optimal picture quality, please use the recommended timing mode specific to your display listed on the “Specification” page.
Adjusting the Screen Image Use the buttons on the front control panel to display and adjust the on-screen OSD control settings. Standby Power On/Off Power light Blue = ON Amber = Power Saving [1] Displays the Main Menu or exits the control screen and saves adjustments. [2] Displays the control screen for the highlighted control. Also a shortcut to Auto Input toggle (D-Sub or HDMI). ▲/▼ Scrolls through menu options and adjusts the displayed control settings.
Main Menu Controls Navigate through menu items by using the up/down ▲/▼ buttons. NOTE: Check the Main Menu items on your display OSD and refer to Main Menu Explanation below. Main Menu Explanation NOTE: The Main Menu items listed in this section indicate whole Main Menu items on all models. For the actual Main Menu details corresponding to your product refer to the items on your display’s OSD Main Menu.
Input Select toggles between inputs if you have more than one computer connected to the display. M Manual Image Adjust displays the Manual Image Adjust menu. You can manually set a variety of image quality adjustments. Memory Recall returns screen settings back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications section of this user guide. Exception: This feature does not affect changes made with the Language Select or Power Lock setting.
Other Information Specifications Display Type Display Size Color Filter Glass Surface 1 TFT (Thin Film Transistor), Active Matrix 1920 x 1080 Display, 0.3114 mm pixel pitch Metric: 68.58 cm Imperial: 27” (27” viewable) RGB vertical stripe Anti-Glare Input Signal Video Sync RGB analog (0.7/1.
Cleaning the Display • MAKE SURE THE DISPLAY IS TURNED OFF. • NEVER SPRAY OR POUR ANY LIQUIDS DIRECTLY ONTO THE SCREEN OR HOUSING. To clean the screen: 1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles. 2. If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen. To clean the casing: 1. Use a soft, dry cloth. 2.
Troubleshooting No power • Make sure the power button (or switch) is ON. • Make sure A/C power cord is securely connected to the display. • Plug another electrical device into the power outlet to verify that the outlet is supplying proper voltage. Power is ON but no screen image • Make sure the video cable supplied with the display is properly secured to the video output port on the back of the computer.
Customer Support For technical support or product service, see the table below or contact your reseller. NOTE: You will need to provide the product serial number. Country/Region Website T= Telephone C = CHAT ONLINE Email Australia New Zealand www.viewsonic.com.au AUS= 1800 880 818 NZ= 0800 008 822 service@au.viewsonic.com Canada www.viewsonic.com T = 1-866-463-4775 service.ca@viewsonic.com Europe www.viewsoniceurope.com http://www.viewsoniceurope.com/eu/support/call-desk/ Hong Kong www.hk.
Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
How to get service: 1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product's serial number. 2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. 3.
Mexico Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.