® ViewSonic VPC101 All-in-One PC Model No.
Compliance Information For U.S.A. This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
FCC Radiation Exposure Statement This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This wireless module device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Industry Canada Notice This wireless module device complies with Canadian RSS-210.
Important Safety Instructions 1. Read these instructions completely before using the equipment. 2. Keep these instructions in a safe place. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. 6. Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in this guide for further instructions. 7.
Declaration of RoHS Compliance This product has been designed and manufactured in compliance with Directive 2002/ 95/EC of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Substance Proposed Maximum Concentration Actual Concentration Lead (Pb) 0.1% < 0.
Copyright Information Copyright © ViewSonic® Corporation, 2011. All rights reserved. Microsoft®, Windows®, Windows NT®, and the Windows® logo are registered trademarks of Microsoft® Corporation in the United States and other countries. ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation. Intel®, Pentium®, and Atom™ are registered trademarks of Intel Corporation.
Product Registration To meet your future needs, and to receive any additional product information as it becomes available, please register your product on the Internet at: www.viewsonic.com. The ViewSonic Wizard CD-ROM also provides an opportunity for you to print the registration form, which you may mail or fax to ViewSonic. For Your Records Product Name: VPC101 ViewSonic All-in-One PC Model Number: VS12602 Document Number: VPC101-1_UG_ENG Rev.
Table of contents Overview of your documentation....................................................................... 4 Document type............................................................................................ 4 Printed documentation............................................................................... 4 Non-printed documentation ....................................................................... 4 Servicing......................................................................
Connecting to a wireless network (for select models) ............................. 19 Using the webcam .................................................................................... 20 Using the optical disc drive ....................................................................... 21 Inserting a disc ........................................................................................ 21 Reading a disc.........................................................................................
Running ViewSonic® Recovery Manager................................................. 37 Running Recovery Disc Creation Tool...................................................... 40 Using the recovery DVD ........................................................................... 43 Troubleshooting ................................................................................................ 45 Frequently asked questions (FAQ) ........................................................... 45 Power problems ..
Overview of your documentation Document type Your documentation contains printed information and PDF user manuals to help you perform various tasks. Printed documentation • Quick Start Guide provides information about setting up your computer. Non-printed documentation • ViewSonic Wizard CD (containing this manual) provides information about using your computer, cleaning and maintaining the monitor and the accessories, and the common solutions to the problems you may encounter while using your computer.
Package contents When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. Retain the box and packaging in case you need to transport your personal computer in the future. The fitted foam packing is ideal for protecting the device during transport. The appearance and contents of your package may be different from those illustrated below due to regional variations.
Getting to know the PC Touring the PC This section describes the views and the features of the controls, ports, buttons, components, and connectors of your computer. Front view No. 1 Item Webcam 2 Built-in microphone 3 Touch-enabled widescreen (for select models) 4 Speakers ViewSonic VPC101 Description The built-in camera allows you to capture still images, record videos, and have video chats. The built-in microphone receives sounds and voices when used with the built-in webcam.
Getting to know the PC 5 Power. Press to turn on your computer. 6 LCD display switch. Press to turn on or turn off the display. When the system is on, pressing the LCD display control will turn off the display and the built-in speakers. When the system is on, pressing the LCD display control will turn off the display and the built-in speakers. 7 Input signal switch. Press to select the input signal that may have connected to your computer. 8 Auto-adjust.
Getting to know the PC Keep the vents clean and free of dirt and dust, as blocking it may cause serious thermal problems. 2 Computer stand 3 4 5 You can adjust the back computer stand to enable it to stand upright. 15-pin D-Sub input jack. Use a 15-pin D-Sub cable to connect other devices with D-Sub output port, such as notebooks, or game consoles, etc. Audio/Headphone output jack.
Getting to know the PC Right-side view No. 1 2 Item CD/DVD drive Eject button ViewSonic VPC101 Description Press the Eject button and insert a CD/DVD into this drive to play your CD’s collections, DVD movies, or access the data burned onto the discs. To record a CD or DVD, press the Eject button to insert a recordable CD or DVD into this drive and burn the data with CD/ DVD recording applications installed on your system. Press to open the disc tray.
Getting to know the PC Left-side view No. 1 Item USB ports 2 Media card reader Description Connect the USB plugs into the USB ports to connect your USB devices, such as MP3 players, digital cameras, keyboard and mouse, or external hard disk drives, etc. Insert your memory card into this media card reader to access photos, audio and video files, or other data stored in the memory cards.
Getting to know the PC 3. Mute key: Press to mute the volume. 4. Volume down key: Press to decrease the volume level. 5. Volume up key: Press to increase the volume level. 6. Numeric keypad: Use the numeric keypad to enter numbers and do calculations. Pressing will activate or inactivate the numeric keypad. 7. Cursor control keys (left, right, up, down): Use these directional keys to move the mouse pointer to the desired location. 8.
Getting to know the PC Overview of the wired mouse (front view) 1. Left button: single-click or double-click to select items. To drag and drop items, click on the items and hold the left button, then drag them to the desired destination before releasing the button. 2. Central wheel: Rotate the wheel to scroll up and down a page. 3. Right button: Single-click to open a menu of the selected item. Indicator lights The table below describes the status that LED indicators present.
Setting up the PC This section describes how to set up your computer and make adjustments to the monitor.
Setting up the PC 3. Carefully lift the computer and adjust the angle of the screen. You may push the computer stand inwards to avoid unwanted reflections from other light sources. To prevent the computer from falling over at too small angles, stop pushing the computer stand when it reaches the detent stop (approximately 10° apart from the rear of the computer). Now you are ready to access some ports on the rear panel of the computer to make cable connections.
Setting up the PC 3. Connect the power adapter to a nearby power outlet. Do not plug in or turn on the power to the computer until instructed to do so. Connecting the wired keyboard and mouse The complete computer installation includes the setup of the keyboard and mouse. Follow the procedures below to set up your keyboard and mouse. 1. Connect the USB cable on the keyboard to a USB port on the rear panel of the computer. 2.
Setting up the PC Turning on the PC After you finish the installation of your computer, press the Power button on the front panel of the computer to turn it on. Then follow the on-screen instructions to complete the initial setup. Turning off the PC To turn off the system, close all the active windows, and then click the Start menu at the bottom left corner of your screen, and then click Shut Down on the right side of the open tab.
Setting up the PC Configuring the display You may press the Auto-adjust button to automatically optimize and adjust the screen settings while displaying video source from the D-sub input jack. Brightness control To adjust the brightness level of the monitor, press the Brightness/Increase button to display the Brightness indicator, and then press the same button to increase the level or press the Decrease button to decrease the level.
Using the PC This section describes more tasks your computer can perform, including connecting to the Internet, using the Webcam to communicate with your family and friends, enjoying your digital entertainment from CD and DVD, reading and writing to your memory cards, and taking control of your computer via the touchscreen technology. Connecting to the Internet With the access to the Internet you can browse the Web, send e-mail or exchange instant messages with friends and family.
Using the PC 3. Open the Web browser and access any Web site to test the network connection. Connecting to a wireless network (for select models) Wireless LAN (WLAN) connectivity has limited range, depending upon the equipment being used, the chosen frequency band, radiowave interference, and the physical landscape, including building structure. Circumstances will vary depending upon your particular situation. 1. Make sure you - are located within the wireless network service area.
Using the PC If the selected network requires security authentication, please enter user name and password. 4. If you are able to successfully connect to a wireless network, you will receive a message indicating that the connection has been established. 5. Open the Web browser and access any Web site to test the network connection. To disable WLAN manually, click “Disconnect” from the Wireless Network Connection list. Using the webcam Your computer comes with a built-in 1.
Using the PC Using the optical disc drive Your computer comes with an optical disc drive, which supports music CDs, video CDs and DVD. You can also use it to burn CD-R/CD-RW or DVD+R/DVD-R/DVD+RW/DVD-RW/ DVD-RAM discs. The following tables show which formats are supported by the optical disc drive.
Using the PC 2. Gently pull out the disc tray. 3. With the label side facing forward, place the disc in the center of the disc tray. 4. Gently push the disc tray back into the disk slot. 5. The optical disc drive indicator is on and your computer will start to read the disc you just inserted.
Using the PC Reading a disc 1. Follow the steps in the “Inserting a disc” section. 2. When prompted, choose the desired program to play the inserted disc. If no window appears on the desktop, click “Start”, select “All Programs”, and then select the desired software to play the inserted disc. For more instructions about the selected software, please see its manual or online help. Writing to a disc Ensure that the discs you create do not violate copyright laws. 1.
Using the PC Alternatively, you may click “Start”, select “Computer” to open the Computer window, then right-click the disc drive icon, and select “Eject” from the menu. If the disc tray doesn’t open, please restart your system and repeat the above procedures. 4. Gently push the disc tray back into the disk slot.
Using the PC Your system will automatically detect the inserted memory card and then display the content of the memory card. If no window appears on the desktop, click “Start”, select “Computer” to open the Computer window, then double-click the memory card icon to access the data stored on the memory card. If the Computer window does not show any memory card icon, check if the memory card is inserted in the correct direction.
Using the PC Using the touch screen (for select models) Your computer is equipped with a touch screen which has a high sensitivity level. You can control your PC with the touch of your finger or by using a stylus pen. Your fingertips and stylus pen work as the hand-held mouse pointer. When you control the computer with your fingertips on the screen, the hand-held mouse can work concurrently. When you press LCD display switch button to turn off the LCD monitor, the touch screen is still active.
Using the Peripheral Devices Connecting USB devices Your computer comes with 4 USB ports; two on the side panel and the other on the rear panel. To expand the functionality of your computer, you may connect your USB peripherals, such as digital still camera, digital video camera, printer, floppy disk drive. etc., to the USB ports of your computer. To connect USB peripherals to the USB port, please follow the procedures below. 1. Choose a USB port you wish to use.
Using the Peripheral Devices There is only one direction to make the connection. Incorrect direction will cause damage to the USB device. 4. Your system will automatically detect the connected USB device. You may review the contents of the device in the Windows Explorer. Removing USB devices To avoid data or equipment damage while removing the USB devices from the computer, please always follow the procedures below. 1. Ensure all files or programs accessing the connected USB devices are closed. 2.
Cleaning and care Your computer, keyboard, and mouse need occasional cleaning to prolong their life. Please read this section carefully to ensure proper care of your monitor, keyboard and mouse.
Cleaning and care Storing your computer If you need to store your computer for an extended period of time, unplug your computer from the electric outlet and remove all connected cables before any action is taken. When transporting your computer, we recommend you pack the computer in its original packaging.
Cleaning and care Keyboard and mouse Cleaning your keyboard and mouse Before starting to clean the keyboard or mouse, unplug the USB cable to disconnect the keyboard from the computer. To properly disconnect the USB cable, see Removing USB devices. 1. For wireless keyboard or mouse only, if your keyboard or mouse has a power button, turn it off. 2. For wireless keyboard or mouse only, remove installed batteries from the battery compartment. 3.
BIOS Setup Utility BIOS Setup Utility is a program for configuring the BIOS (Basic Input/Output System) settings of the computer. BIOS is a layer of software called firmware that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features. This chapter tells you how to use the BIOS Setup Utility.
BIOS Setup Utility The BIOS setup main screen can be divided into four areas: Area Descriptions 1 Displays the configuration menus for your computer. 2 Displays the ways of exiting BIOS setup. 3 Displays keyboard instructions for moving around and making selections. 4 Displays brief information about the current menu selected. The configuration menu with an arrow at the left of it, such as Standard CMOS Features, contains its own submenu. The submenu will appear as follows.
BIOS Setup Utility The BIOS Setup Utility provides a General Help screen. You can access this screen for assistance by pressing . From the displayed screen, you may learn the appropriate keys to use and the possible selections for the highlighted item. Pressing will exit this screen.
BIOS Setup Utility First Boot Device Second Boot Device Third Boot Device Boot Other Device Press to access its submenu. Use or to specify a device. Press to save the changes or to cancel the change and exit the menu. To select a boot device manually, press when the ViewSonic logo appears on the screen during system startup. The Boot Menu will appear. Use or to select a boot device, and then press to confirm. Press to access its submenu.
BIOS Setup Utility Set Password menu The Set Password menu allows you to set password in order to safeguard your system against unauthorized use. When you select this menu and press , the Enter Password window will appear. • To enable the password, set the password up to eight characters, then press . The password just typed will replace any previously set password. When asked to confirm the password, type the password again and press to save the changes.
System Recovery Your All-in-One PC supports system recovery to enable users to restore the system to its default settings. This function is useful in the event of a system failure or when you forget system passwords. When to Use System Recovery You need to run system recovery: • In the event of a system or hardware failure. • You need to restore the system back to its default settings. • You forgot the system password.
System Recovery 4. Click OK. 5. Another confirmation message appears, as below. Click OK. 6. Click OK to continue. System recovery is initiated and the following screen appears.
System Recovery 7. After the system has been restored, the following window appears. 8. Click OK to restart your All-in-One PC. Restarting may take several seconds to finish. 9. After restarting, Windows Setup Wizard appears to help you configure basic settings. Follow the on-screen instructions to complete setup and start using your All-in-One PC.
System Recovery Running Recovery Disc Creation Tool You can use Recovery Disc Creation Tool to create a recovery disc that includes factory default system image. This image contains the operating system, drivers, and software program files that were originally installed on your computer at the factory. The recovery disc you create can be used only with your computer, and it works on factory-installed Windows operating systems only.
System Recovery 4. Click Recovery Disc Creation Tool. 5. Click YES.
System Recovery 6. Insert a blank disc when prompted to do so, and then click YES. 7. Click OK to continue. 8. Follow the on-screen instructions to complete the disc burning process. 9. The following window appears to inform you that the recovery disc has been created. Click OK. 10. Store the recovery disc in a safe place for future use.
System Recovery Using the recovery DVD To restore your system drive (C: drive) to the factory default configuration with the recovery disc you have created, follow the steps below: 1. Insert the recovery disc into the disc slot and then restart and boot from CD. 2. When the screen displays the following message, quickly press any key within 2 seconds. 3. When the following window appears, click Recovery to Factory Default. 4. A confirmation window appears. Click YES. 5.
System Recovery 6. Click OK to continue. System recovery is initiated and the following screen appears. 7. After the system has been restored, the following window appears. Click OK to restart your All-in-One PC. Restarting may take several seconds to finish. 8. After restarting, follow the on-screen instructions to complete setup and start using your All-in-One PC.
Troubleshooting The section describes situations that you may encounter while using the computer and provides troubleshooting steps. Before you begin troubleshooting, verify the following items: - If you have added or removed a program or a hardware before the problem appeared, make sure that your computer has met all the pre-installation requirements, review if the installation procedures are correct, and check if the program or hardware is properly installed.
Troubleshooting Internet access problems Symptom My computer cannot access a modem or a wireless router or access point. The wireless Internet connection is unstable. Possible solution • Verify that you have performed a correct pre-installation for your Internet connection type. - If you are using a wireless Internet connection, make sure that your computer has installed a wireless LAN card in order to connect with a wireless router or access point.
Troubleshooting Optical discs problems Symptom When a CD or DVD is inserted into the optical disc drive, there is no response. The inserted disc doesn’t slide out when I press the Eject button. I cannot write (burn) a disc (CD or DVD). ViewSonic VPC101 Possible solution • Check the optical disc drive indicator is on. • Check the inserted disc is not dirty, bent, or damaged. If you need to clean the disc, see Cleaning the discs.
Troubleshooting Display problems Symptom There is nothing visible on the screen. Possible solution • Check the power cable and power adapter are well connected. • Check the Power button indicator. - If the indicator does not light up, your computer is not being supplied power from an external power source via the power adapter. Check the connection between your computer, the power adapter, and the nearby outlet. - If the indicator flashes in blue, your computer has entered Sleep mode.
Troubleshooting Keyboard and mouse problems Symptom Possible solution Keyboard or mouse commands are not recognized by the computer. • If you are using a wired keyboard or mouse, check the cable connection between the unit and your computer. • If you are using a wireless keyboard or mouse, check the following items. - Ensure the USB receiver is properly connected to the computer, and the keyboard or mouse is within its range. - If your keyboard or mouse has a power button, turn it on.
Troubleshooting Sound and microphone problems Symptom I hear noise when connecting a headphone to the computer. I do not hear sound from the built-in speakers. The external microphone does not work. Certain audio files cannot be played, and the Codec error messages appear. ViewSonic VPC101 Possible solution • Check if the earphone works well. - Connect the earphone to other devices, such as a radio, to see if you can still hear that noise. If the noise persists, the earphone may be out of order.
Troubleshooting Miscellaneous problems Symptom Possible solution Certain video files cannot be played, and the Codec error messages appear. • Check if Windows Media Player is set to automatically download codecs. - Right-click on the menu bar, select Tools from the opened menu, and then click Options. The media card reader cannot read my memory card. - On the Player tab, in the Automatic updates area, select Once a day, and then click Apply and OK to complete the settings.
Specifications Model Processor VPC101 Intel® Atom 230 processor, 1.6GHz Single Core, FSB 533MHz Intel® Atom 330 processor, 1.6GHz Dual Core, FSB 533MHz (for select models) Chipset Operating System Memory Type Memory Capacity Hard Drive Graphics Adapter Display Ports and Connectors Keyboard Media Card Reader Network Wireless Network (for select models) ViewSonic VPC101 Intel® 945GC + ICH7 Microsoft Windows 7 Home Premium 1GB DDR2 SDRAM 533 MHz Expandable to 2GB • One 2.
Specifications Optical Drive (for select models) Web Camera (for select models) Audio 8x super multi-format DVD +/- RW dual layer drive (up to 8.5 GB) • Write Max.: 8x DVD+R, 8x DVD-R, 6x DVD+R DL, 6x DVD-R DL, 8x DVD+RW, 6x DVD-RW, 5x DVD-RAM, 24x CD-R, 24x CD-RW • Read Max.: 8x DVD-ROM, 24x CD-ROM • Slim form factor 1.
Other information Customer Support For technical support or product service, see the table below or contact your reseller. You will need the product serial number. Country/Region Website T = Telephone F = FAX Email Australia/New Zealand www.viewsonic.com.au AUS= 1800 880 818 NZ= 0800 008 822 service@au.viewsonic.com Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775 T (Toll)= 1-424-233-2533 F= 1-909-468-3757 service.ca@viewsonic.com Europe www.viewsoniceurope.com www.viewsoniceurope.
Other information Limited Warranty VIEWSONIC® ALL-IN-ONE PC What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
Other information Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose. Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1.
