Warranty

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Limited Warranty

ViewSonic® Limited Warranty

(Current Production Models. U.S.A. and Canada Only)

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship during the

warranty period. If a product proves to be defective in material or workmanship during the

warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar

product. Replacement Product or parts may include remanufactured or refurbished parts or

components. The replacement unit will be covered by the balance of the time remaining on the

customer's original limited warranty. ViewSonic provides no warranty for any third-party

software whether included with the product or installed by the customer, installation of any

unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the

warranty does not cover” section)

How long the warranty is effective:

1. ViewSonic LCD computer display products carry a three (3) year limited warranty for

parts, labor and LCD backlight. In order to receive warranty service, proof of purchase of

the ViewSonic product is required. To obtain warranty service, please contact ViewSonic

Customer Support.

2. ViewSonic LCD desktop display products are warranted with our LCD Pixel

Performance Guarantee. Through this limited warranty, you are guaranteed high-quality

screen performance with no more than a total of three (3) improperly operating pixels and

no more than two (2) bright or two (2) dark pixels.

3. ViewSonic projectors are warranted for three (3) years from the date of first consumer

purchase for parts and labor and one (1) year limited lamp warranty. Lamp warranty is

subject to terms and conditions, verification and approval. Applies to manufacturer's

installed lamp only. All accessory lamps purchased separately are warranted for 90 days.

4. ViewSonic LCD TV display products are warranted for one (1) year for parts, labor and

LCD backlight.

5. ViewSonic PC products are warranted for one (1) year for parts and labor.

6. ViewSonic ViewPad® products are warranted for one (1) year for limited parts and labor.

(Learn More)

7. ViewSonic ePoster Products are warranted for one (1) year from the date of first

consumer purchase for parts and labor.*

8. ViewSonic networking products are warranted for one (1) year for parts and labor.

9. ViewSonic Commercial Display products are warranted for three (3) years from the date

of first consumer purchase for parts and labor.

10. ViewSonic accessory products carry limited warranties. See the product page for

additional detail by model.

11. All brand new ViewSonic products carry a thirty (30) day “Dead on Arrival” (“DOA”)

warranty policy such that a new replacement unit will be provided if the Product is found

Summary of content (4 pages)

PAGE 1
Limited Warranty ViewSonic® Limited Warranty (Current Production Models. U.S.A. and Canada Only) What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
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to be non-operational within thirty (30) days of purchase and freight shall be covered both ways by ViewSonic. 12. All ViewSonic refurbished "B" grade products carry a ninety (90) day limited warranty on parts and labor. 13. All ViewSonic refurbished "C" grade products are sold "As Is" and carry a thirty (30) day DOA policy for direct buy customers only. 14. No warranty on AS-IS C-stock for end users. *42” and larger ePoster Products require On-site services in U.S. and Canada.
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How to get service:          For information on obtaining warranty service, please visit our support center. Your unit must have a Returned Material Authorization number (RMA#) assigned by our Support team. Please be prepared to provide the below information when obtaining an RMA# for service: a. The serial number of the product. b. A copy of the dated sales slip. c. Your name. d. Email address e. Phone number. f. Your ship to address, g. A description of the problem you are experiencing h.
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3. ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE. 4. ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY. Effect of local law: This warranty gives you specific legal rights, and you may also have other rights which vary from locality to locality. Some localities do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you. Sales outside the U.S.A.