VX2458-C-mhd Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
Thank you for choosing ViewSonic As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
Contents 1. Cautions and Warnings...................................... 1 2. Getting Started.................................................... 4 2-1. 2-2. 2-3. 2-4. 2-5. 2-6. Package Contents.............................................................. 5 The Exterior of the Monitor................................................. 6 Hardware Installation......................................................... 7 Quick Installation................................................................
8. Compliance Information................................... 34 8-1. 8-2. 8-3. 8-4. 8-5. 8-6. FCC Compliance Statement............................................ 34 Industry Canada Statement............................................. 35 CE Conformity for European Countries............................ 35 Declaration of RoHS2 Compliance.................................. 36 Indian Restriction of Hazardous Substances................... 38 Product Disposal at End of Product Life..........................
1. Cautions and Warnings 1. Read these instructions completely before using the equipment. 2. Keep these instructions in a safe place. 3. Heed all warnings and follow all instructions. 4. Sit at least 18” / 45cm from the monitor. 5. When installing the monitor, please leave 10cm of open space around the monitor for ventilation safety purposes. 6. Always handle the display with care when moving it. 7. Exercise caution when removing the rear cover of the monitor. This monitor contains high-voltage parts. 8.
15. If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and call your dealer or ViewSonic. It is dangerous to continue using the display. 16. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety.
22. Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped. 23. Excessive sound pressure from ear-/headphones can cause hearing damage /hearing loss. 24.
2. Getting Started Should problems arise and the product you have purchased needs to be returned for any reason, please keep the original packaging, registration form, and receipt. Having these items will make it easier for you to verify your product and repair, refund and/or return your product to you. If you have any problems with your product or questions that have not been addressed in the User Guide, please contact customer service for help.
2-1. Package Contents Your monitor package includes: • Monitor • Power cord • HDMI cable • Quick Start Guide NOTE: 1 The video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
2-2. The Exterior of the Monitor A. Front B. Left and Right C. Rear 1. Control panel (Expanded in 3-1) 4 2. I/O port (input/output) This area should include all I/O connection options, as well as the power input connector (Expanded in 2-4) 3. Kensington security slot (Expanded in 2-3 section B) 1 2 3 4.
Base e Attachment Procedure 1 Base Removal Procedure Ba 2-3. Hardware Installation se Attachment Procedure Base Removal Procedure A. Base Attachment 1 B.
C. Using the Kensington Lock The Kensington security connector is located on the back side of the monitor. For more information on installation and usage please visit the Kensington website at http://www. kensington.com. Below is an example of setting up the Kensington lock on a table for your reference.
2-4. Quick Installation Connect Signal Cables 1. Make sure both the LCD monitor and computer are turned OFF. 2. Remove rear panel covers if necessary. 3. Connect the signal cables from the LCD monitor to the computer.
3.A. Video and Audio Cable 02 20 91 19 81 18 71 17 61 16 51 15 41 14 31 13 21 12 11 11 01 10 9 9 8 8 7 7 6 6 5 5 4 4 3 3 2 2 1 1 For a MAC with Thunderbolt output, please connect the mini DP end of the “mini DP to DisplayPort cable” to the Thunderbolt output of MAC. And connect the other end of the cable to the DisplayPort connector on the rear of the monitor. 3.B.
2-6. Driver Installation (Windows 10 Setup) In order to install the driver, first connect your monitor to your PC, boot up your PC (make sure to first turn on the monitor first) and make sure your internet is available. When the PC has finished booting up, your PC should auto- detect the monitor. To ensure auto-detection is successful, go to ‘Advanced Display Settings’ under your system ‘Display Settings’ (screen resolution) window.
3. Adjusting the Screen Image 3-1. Setting the Timing Mode Set your monitor resolution to its recommended resolution (see section "specification") to get the best experience possible, with brilliant color and crisp text. Here is how: 1. Go to your display resolution settings window (each operating system will have a different process to get there). 2. Next, adjust the display resolution setting to match your monitor’s native resolution. This will provide you with your best usage experience.
3-2. Using the Control Panel After setting the timing mode, use the buttons on the front or rear control panel to display and adjust OSD for screen image adjustment. * The postition refer to section 2.2 Bezel & OSD symbol explanation The bezel symbol explanation is stated below: Standby Power On/Off NOTE: Power light Blue = ON Orange = Power Saving Display the Menu by pressing any square button. Shortcut Key 1 : This is a Shortcut key. The default setting is Volume.
The OSD Menu and OSD Quick-Menu Symbol explanations and their functional uses are stated below. Activation symbol to turn the various modes on when operating the menu system. Activation symbol to exit, go back or deactivate the desired function that is selected. Scrolls through menu options and adjusts the monitor controls. Symbol used to go back or revert back to the previously selected menu Information shortcut select button, which gives users access to the information of the monitor currently in use.
The Quick-Menu symbol explanation is stated below: 1. To display the Quick Menu, press any one of the key botton [ ]. NOTE: All OSD menus and adjustment screens disappear automatically after about 15 seconds. This is adjustable through the OSD timeout setting in the setup menu. 2. After pressing one of the key botton, you will see options appear for quick access. ViewMode Option Contrast/ Brightness Option Input Select Option Main Menu Exit Access 3.
4. OSD Menu Introduction 4-1. OSD Menu Tree For an explanation of the OSD tree and pertaining functions, please refer to the 4-2 OSD explanation below. The OSD tree visually represents the complete OSD menu that can be accessed by your monitor. If you aren’t sure where an option/function is or cannot locate a specific feature, please utilize the OSD tree below.
Startup Menu Standard FPS RTS MOBA Custom Game ViewMode Contrast/Brightness Movie Web Text MAC Mono Contrast Brightness DVI Input Select HDMI DP Menu Exit (OSD off) 17 (-/+, 0~100) (-/+, 0~100)
Menu Input Select Audio Adjust DVI HDMI DP Volume Mute 18 (-/+) 0-100/1 On Off
Menu Standard FPS RTS MOBA "ViewMode (default = Standard)" Game (default = Custom) Black Stabilization (-/+, 0~100)/10 (-/+, Advanced DCR 0/25/50/75/100) On Low Input Lag Off Standard Response Time Advanced Ultra Fast Reset Custom Movie Web Text MAC Mono 19
Menu Contrast/ Brightness Contrast Brightness Hue 6-axis Color Saturation Color Adjust Color Temperature Auto Color Range Gamma 0-100/1 0-100/1 0-100/1 0-100/1 0-100/1 0-100/1 0-100/1 0-100/1 0-100/1 0-100/1 0-100/1 0-100/1 Red Green Blue 0-100/1 0-100/1 0-100/1 SRGB Bluish Cool Native Warm User Color Color Space (-/+) 0-100 /1 (-/+) 0-100 /1 Red Green Blue Cyan Magenta Yellow Red Green Blue Cyan Magenta Yellow RGB YUV Auto Full Range Limited Range 1.8 2.2 2.
Auto Image Adjust Horizontal Size H./V.
Menu AMD FreeSync 1ms Mode Shortcut Key 1 Resolution Notice Information OSD Timeout Setup Menu OSD Background Power Indicator Auto Power Off Sleep On Off On Off Volume Blue Light Filter Game Mode Aspect Ratio Color Temperature On Off Resolution/H/V/Pixel Clock /Model Number /SN/www. ViewSonic.
4-2. OSD Menu Explanation NOTE: The OSD menu items listed in this section indicate the entire OSD items of all models. Some of these items may not exist in your product OSD. Please disregard OSD menu item explanations if they do not exist in your OSD Menu. Please refer to the 4-1 OSD Tree (above), for your monitor’s available OSD menu items. Please refer to the OSD explanation below (in alphabetical order), for a clearer explanation of what each function does.
C Color adjust Provides several color adjustment modes, to help adjust the color settings to fit our users’ needs. Color range Adjusts the color range, allowing users to adjust the range in RGB and YUV color settings. Color space Allows users to choose which color space they would like to use for monitor color output (RGB, YUV). Color temperature Allows users to select specific color temperature settings to further customize their viewing experience.
G Game mode Integrating a gaming-oriented OSD design including pre-calibrated FPS, RTS and MOBA gaming settings, each mode is functionally customized with in-game testing and adjustments made for the best blend of color and technology. To access the game mode first open the Main Menu setting, then go to ‘ViewMode’, select ‘Game’ and change your ‘GAMER’ settings from there. GAMMA Allows users to manually adjust the brightness level of the monitor’s grayscale levels. There are five selections: 1.8, 2.0, 2.
M Manual image adjust Displays the Manual Image Adjust menu. You can manually set a variety of image quality adjustments. Memory recall Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual.
S Setup menu Adjusts On-screen Display (OSD) settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu. Sharpness Adjusts the sharpness and picture quality of the monitor. V ViewMode 1 1ms Mode ViewSonic’s unique ViewMode feature offers “Game,” “Movie,” “Web,” “Text,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.
4-3. Monitor Setting Management OSD Timeout The OSD Timeout function, allows users to choose how long the OSD will reside on the screen after in-activity (number of seconds). OSD Background The OSD Background function allows users to turn off the OSD background while selecting and adjusting OSD settings. Power Indicator The power indicator is the light that displays whether the monitor is on or off.
5. Specifications LCD Type TFT (Thin Film Transistor), Active Matrix 1920X1080 LCD, 0.27156 mm x 0.27156 mm pixel pitch Display Size Metric: 59.8 cm Imperial: 24” (23.6” viewable) Input Signal Color Filter RGB vertical stripe Glass Surface Anti-Glare Video Sync DVI (100 ohms) TMDS Fh = 15 ~ 180KHz ; Fv = 48 ~ 144Hz 340MHz HDMI (v1.4) (Timing Max support 1920 x 1080 @144Hz) TMDS Fh = 15 ~ 180KHz ; Fv = 48~ 144Hz 340MHz DisplayPort (v1.
Resolution Recommended 1920 x 1080@144Hz Supported 1920 x 1080 @ 144 Hz, 120Hz, 100Hz 1680 x 1050 @ 60 Hz 1440 x 900 @ 60 Hz 1280 x 1024 @ 60, 75 Hz 1024 x 768 @ 60, 70, 75 Hz 800 x 600 @ 56, 60, 72, 75 Hz 640 x 480 @ 60, 72, 75 Hz 720 x 400 @ 70 Hz Power Adaptor3 Input Voltage 100-240 VAC, 50/60 Hz (auto switch) Display area Full Scan 521.4 mm (H) x 293.28 mm (V) 20.52” (H) x 11.
6. Troubleshooting No power • Make sure the power button (or switch) is ON. • Make sure the A/C power cord is securely connected to the display. • Plug another electrical device (like a radio) into the power outlet to verify that the outlet is supplying proper voltage. Power is ON but no screen image • Make sure the video cable supplied with the display is properly secured to the video output port on the back of the computer.
7. Cleaning and Maintenance Safe Cleaning Practices • Make sure the display is turned off. • Never spray or pour any liquid directly onto the screen or case. To clean the screen: 1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles. 2. If the screen is still not clean, apply a small amount of nonammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen. To clean the case: 1. Use a soft, dry cloth. 2.
Disclaimer • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the display. • ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners. Caution: Handle the monitor on the edges only. Clean with water on a soft cotton cloth only.
8. Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. 8-1. FCC Compliance Statement This device complies with part 15 of FCC Rules.
8-2. Industry Canada Statement CAN ICES-3 (B)/NMB-3(B) 8-3. CE Conformity for European Countries The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/ EU (WEEE).
8-4. Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Substance Proposed Maximum Concentration Actual Concentration Lead (Pb) 0.1% < 0.
Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below: Examples of exempted components are: 1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp): (1) Short length (≦500 mm): maximum 3.5 mg per lamp. (2) M edium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp. (3) Long length (＞1,500 mm): maximum 13 mg per lamp. 2.
8-5. Indian Restriction of Hazardous Substances Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. 8-6.
9. Copyright Information Copyright ©ViewSonic® Corporation, 2018. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number. Asia pacific Country/ Region Website T= Telephone C = CHAT ONLINE Email ViewSonic Corporation http://www.viewsonic.com.tw/ T= 886 2 2246 3456 F= 886 2 2249 1751 Toll Free= 0800-899880 service@tw.viewsonic. com China www.viewsonic.com.cn T= 4008 988 588 service.cn@ cn.viewsonic.com Hong Kong www.hk.viewsonic.com T= 852 3102 2900 service@hk.
Suisse www.viewsoniceurope.com/de/ www.viewsoniceurope.com/de/ service_ch@ support/call-desk/ viewsoniceurope.com Belgique (Français) www.viewsoniceurope.com/fr/ www.viewsoniceurope.com/fr/ support/call-desk/ service_be@ viewsoniceurope.com Luxembourg (Français) www.viewsoniceurope.com/fr/ www.viewsoniceurope.com/fr/ support/call-desk/ service_lu@ viewsoniceurope.com Deutschland www.viewsoniceurope. com/de/ www.viewsoniceurope.com/de/ service_deu@ support/call-desk/ viewsoniceurope.
Türkiye http://www.viewsoniceurope. com/tr/ www.viewsoniceurope.com/tr/ support/call-desk/ service_tr@ viewsoniceurope.com Україна www.viewsoniceurope.com http://www.viewsoniceurope. com/eu/support/call-desk/ service_ua@ viewsoniceurope.com Australia New Zealand www.viewsonic.com.au AUS= 1800 880 818 NZ= 0800 008 822 service@ au.viewsonic.com Canada www.viewsonic.com T= 1-866-463-4775 service.ca@viewsonic. com Latin America www.viewsonic.com/la/ C= http://www.viewsonic.
Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
What the warranty excludes and does not cover: Any product on which the serial number has been defaced, modified or removed. Damage, deterioration or malfunction resulting from: 1. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product. 2. Repair or attempted repair by anyone not authorized by ViewSonic. 3. Damage to or loss of any programs, data or removable storage media. 4.
14. Hardware/Accessories/Parts/Components - Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps). 15. Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in product User Guide. 16. Removal, installation, and set-up service charges, including wallmounting of product. How to get service: 1.
Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. 2.
Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.
Mexico Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
What the warranty does not cover: 1. Any product on which the serial number has been defaced, modified or removed. 2. Damage, deterioration or malfunction resulting from: a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product. b. Causes external to the product, such as electrical power fluctuations or failure. c.
How to get service: For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product's serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose. Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.
