VX4381-4K Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
Thank you for choosing ViewSonic® As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Safety Precautions Please read the following Safety Precautions before you start using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Sit at least 18" (45 cm) away from the device. • Allow at least 4" (10 cm) clearance around the device to ensure proper ventilation. • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation. • Do not use the device near water.
• Do not place the monitor where children are likely to be present. • Do not place items that might tempt children to climb, such as toys and remote controls, on the top of the device or furniture on which the product is placed. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. • Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug.
• Fastening the display to a wall or fixed object using cordage or other restraining devices can help support the weight of the display in order to prevent the display from falling over. Hole pattern (W x H) Interface Pad (W x H x D) 200 x 100 mm 115 x 115 x 2.6 mm or Pad Hole Screw Specification & Quantity Ø 5 mm M4 x 10 mm 4 pieces VESA wall moun ng hole NOTE: • Restraining device/cordage should be able to withstand 100N force. • Make sure the cordage is straightened, and any slack is removed.
Contents Safety Precautions........................................................ 3 Introduction................................................................. 8 Package Contents....................................................................................................8 Product Overview....................................................................................................9 Front and Rear View..........................................................................................
Regulatory and Service Information........................... 38 Compliance Information........................................................................................38 FCC Compliance Statement.................................................................................... 38 Industry Canada Statement.................................................................................... 38 Declaration of RoHS2 Compliance.........................................................................
Introduction Package Contents • • • • Monitor Power cord Video cable Quick start guide NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
Product Overview Front and Rear View USB Downstream USB Upstream Joy Key Shortcut Keys I/O Ports 1 1. AC IN 4. Mini DP 2 HDMI 2 HDMI 1 3 3 4 2. Audio Out 5. DisplayPort In 9 OUT IN 5 6 3. HDMI 6.
Initial Setup Wall Mounting NOTE: Only use UL Certified wall mount kits. 200 mm 100 mm Refer to the table below for the standard dimensions for wall mount kits. Maximum Hole pattern Loading (W x H) 14 kg Interface Pad (W x H x D) Specification Pad Hole Screw & Quantity M4 x 10 mm 200 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm 4 pieces NOTE: Wall mount kits are sold separately. To obtain a wall mounting kit, contact ViewSonic® or your local dealer. 1. Turn off the device and disconnect all cables. 2.
Using the Security Slot To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over. Below is an example of setting up a security slot locking device on a table.
Making Connections This section guides you on how to connect the monitor with other equipment. Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the device. 2. Connect the power cord plug to a power outlet.
Connecting External Devices IN HDMI HDMI 13
DisplayPort MST Daisy Chain Connection With DisplayPort Multi-Stream Transport (MST) support, you can daisy chain connect up to four (4) monitors. 1. Connect one end of a DisplayPort cable to the DisplayPort Out port of your computer. Then connect the other end of the cable to the DisplayPort In port of the monitor. 2. Use another DisplayPort cable to connect to the DisplayPort Out port of the first monitor. Then connect the other end of the cable to the DisplayPort In port of the second monitor. 3.
Using the Monitor Adjusting the Viewing Angle Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 23˚). NOTE: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.
Turning the Device On/Off 1. Plug the power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press and hold the Power button. NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor is not being used for a long period of time, please disconnect the power plug from the power outlet.
Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. Key Description [◄] Press and hold the key for 5 seconds to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu.
Key Description [►] Press and hold the key for 5 seconds to lock/unlock the Power button. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button. Power Lock/Unlock Locking Power Button 3 Press and hold for 10s to lock power If the Power button is locked, the below message will appear on the screen: Power Lock/Unlock Power Button Locked [▲] Press and hold the key for 5 seconds to display/hide the boot up screen when the device is turned on.
Quick Menu Press the Joy Key to activate the Quick Menu. NOTE: Follow the key guide that appears on the screen to select the option or make adjustments. Menu Game Mode Description Select one of the preset color settings. Contrast/Brightness Adjust the contrast or brightness level. Audio Adjust Adjust the volume level. Main Menu Enter the On-Screen Display Menu. Exit Exit the Quick Menu. Shortcut Menu Press any of the three shortcut keys to access their menu.
Configuring the Settings General Operations 1. Press/move the Joy Key to activate the Quick Menu, then press the Joy Key to display the On-Screen Display (OSD) Menu. Input Select Audio Adjust ViewMode Color Adjust Manual Image Adjust Setup Menu HDMI 1 HDMI 2 DisplayPort mini DP 3840 x 2160 @ 60Hz 75% 2. Move the joy key [◄] or [►] to select the main menu. Then move the joy key [▼] to enter the selected menu.
3. Move the joy key [▲] or [▼] to select the desired menu option. Then move the joy key [►] to enter the sub-menu. Input Select Audio Adjust ViewMode Color Adjust Contrast/Brightness sRGB Color Temperature Bluish Color Space Cool Color Range Native Gamma Warm HDR10 User Color Manual Image Adjust Setup Menu Standard 3840 x 2160 @ 60Hz 75% 4. Move the joy key [▲] or [▼] to adjust/select the setting. Then press the Joy Key to confirm.
On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Input Select Menu Option HDMI 1 HDMI 2 DisplayPort mini DP Audio Adjust Volume Mute (-/+, 0~100) On Off HDMI 1 Audio Output HDMI 2 DisplayPort mini DP ViewMode Black Stabilization Advanced DCR Blue Light Filter Response Time Standard Hue Saturation Recall 22 (-/+, 0/10/20/30/40/50/60/70/80/9 0/100) (-/+, 0/25/50/75/100) (-/+, 0~100) Standard Advanced Ultra Fast Red (-/+, 0~100) Green (-/+, 0~100) Blue (-/+, 0~100) Cyan (-/+, 0~100) Magenta (
Main Menu Sub-menu Menu Option ViewMode Black Stabilization Advanced DCR Blue Light Filter Response Time Custom 1/2/3 Hue Game Saturation Rename Recall FPS 1 FPS 2 RTS MOBA Movie Web Text MAC Mono 23 (-/+, 0/10/20/30/4 0/50/60/70/80/90/ 100) (-/+, 0/25/50/75/100) (-/+, 0~100) Standard Advanced Ultra Fast Red Green Blue Cyan Magenta Yellow Red Green Blue Cyan Magenta Yellow (-/+, 0~100) (-/+, 0~100) (-/+, 0~100) (-/+, 0~100) (-/+, 0~100) (-/+, 0~100) (-/+, 0~100) (-/+, 0~100) (-/+, 0~100) (-/+, 0~
Main Menu Sub-menu Menu Option Color Adjust Contrast Brightness sRGB Bluish Cool Native Warm Contrast/ Brightness Color Temperature User Color Color Space Color Range Gamma HDR10 Manual Sharpness Image Adjust Aspect Ratio Overscan Auto RGB YUV Auto Full Range Limited Range 1.8 2.0 2.2 2.4 2.6 2.
Main Menu Sub-menu Menu Option Setup Menu English Français Deutsch Español Italiano Suomi Svenska Русский Türkçe Česká Language Select 日本語 한국어 繁體中文 Resolution Notice 简体中文 On Off Information OSD Timeout (-/+, 5/15/30/60) On OSD Background Off On Power Indicator Off On Auto Power Off Off 30 Minutes 45 Minutes Sleep 60 Minutes 120 Minutes Off Standard ECO Mode Optimize Conserve On DisplayPort 1.
Main Menu Sub-menu Menu Option Setup Menu On Off Off DDC/CI HDMI 1 Top Source Select HDMI 2 DisplayPort mini DP PBP Top-Bottom Bottom Source Select HDMI 1 HDMI 2 DisplayPort mini DP Swap HDMI 1 Left Source Select Multi-Picture HDMI 2 DisplayPort mini DP HDMI 1 PBP Left-Right Right Source Select HDMI 2 DisplayPort mini DP Swap PIP Source Select PIP PIP Position PIP Size PIP Swap 26 HDMI 1 HDMI 2 DisplayPort mini DP PIP H. (-/+, Position 0~100) PIP V.
Main Menu Sub-menu Menu Option Setup Menu Top-Left HDMI 1 HDMI 2 DisplayPort mini DP HDMI 1 Top-Right Multi-Picture HDMI 2 DisplayPort mini DP Quad Windows HDMI 1 Bottom-Left HDMI 2 DisplayPort mini DP HDMI 1 BottomRight HDMI 2 DisplayPort mini DP Standby Charger Auto Detect Off On Off On Memory Recall 27
Appendix Specifications Item Category Input Signal Display Size Color Filter Glass Surface Video Sync LCD Compatibility Type Specifications Color a-Si TFT Active Matrix 3840 x 2160 LCD; 0.2451 (H)mm x 0.2451 (V)mm pixel pitch 109.2 cm, 43" RGB vertical stripe Anti-Glare (Haze 2%), Hard Coating (3H) TMDS digital (100 Ω) HDMI(v. 2.0): fh: 24-160 KHz, fv: 50-75 Hz DisplayPort/MiniDP (v. 1.
Item Category Power Adapter2 Display Area Audio Operating conditions Input Voltage Full Scan (H x V) Speaker Temperature Humidity Altitude Temperature Humidity Altitude Physical (W x H x D) Resolution1 Storage conditions Dimensions Supported • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Specifications 4096 x 2160 @ 50, 60Hz 3840 x 2160 @ 60Hz 3840 x 1080 @ 60Hz 2880 x 576 @ 50Hz 2880 x 576i @ 50Hz 2880 x 480 @ 60Hz 2880 x 480i @ 60Hz 2880 x 288 @ 50Hz 2880 x 240 @ 60Hz 2
Item Wall Mount Weight Power saving modes Category Specifications Dimensions Physical On 200 x 100 mm 16.99 kg (37.46 lbs) 91W w/o audio (Typical) 102W w/ audio (Typical) ≤ 0.3W Off 1 2 Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. Please use the power adapter from ViewSonic® or an authorized source only.
Glossary This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order. NOTE: Some terms may not be applicable to your monitor. A Advanced DCR Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
C Color Adjust Provides several color adjustment modes, to help adjust the color settings to fit the user’s needs. Color Space Allows users to choose which color space they would like to use for monitor color output (RGB, YUV). Color Temperature Allows users to select specific color temperature settings to further customize their viewing experience. Panel Default sRGB Bluish Cool Native Warm Panel Original Status Standard color space used for the Windows system. Set the color temperature to 9300K.
M Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. NOTE: (Exception) This control does not affect changes made in the “Language Select” or “Power Lock” setting. O Overscan Refers to a cropped image on your monitor’s screen.
V ViewMode ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.
Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions No power • Make sure you have turned on the monitor by pressing the Power button. • Make sure the power cord is properly and securely connected to the monitor and power outlet. • Plug another electrical device into the power outlet to verify that the outlet is supplying power.
Problem or Issue Possible Solutions The screen appears yellow • Make sure the “Blue Light Filter” is Off. The OSD Menu does not appear on the screen/the OSD controls are inaccessible • Check whether the OSD Menu is locked. • Turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor. • Reset the monitor to factory settings. Control panel keys do not work • Press only one key at a time. • Restart the computer.
Maintenance General Precautions • Make sure the monitor is turned off and the power cable is unplugged from the power outlet. • Never spray or pour any liquid directly onto the screen or case. • Handle the monitor with care, as a darker-colored monitor, if scuffed, may show marks more clearly than a lighter-colored monitor. Cleaning the Screen • Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules.
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
Indian Restriction of Hazardous Substances Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
Copyright Information Copyright© ViewSonic® Corporation, 2021. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/ Indonesia www.viewsonic.com/id/ Israel www.viewsonic.
Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
• Causes external to the product, such as electric power fluctuations or failure. • Use of supplies or parts not meeting ViewSonic’s specifications. • Failure of owner to perform periodic product maintenance as stated in the User Guide. • Any other cause which does not relate to a product defect. • Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in). • Software - Any third-party software included with the product or installed by the customer.
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Mexico Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How to get service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.
Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Pantone Black C Spot Color Pantone 187 C