XG270 Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
Thank you for choosing ViewSonic® As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Safety Precautions Please read the following Safety Precautions before you start using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Sit at least 18" (45 cm) away from the device. • Allow at least 4" (10 cm) clearance around the device to ensure proper ventilation. • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation. • Do not use the device near water.
• When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED. • Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible. • Only use attachments/accessories specified by the manufacturer.
Contents Safety Precautions........................................................ 3 Introduction................................................................. 7 Package Contents....................................................................................................7 Product Overview....................................................................................................8 Initial Setup.................................................................. 9 Installing the Stand......
Advanced Features and Settings................................. 49 Adaptive Sync........................................................................................................49 PureXP™................................................................................................................50 Hertz Limiter..........................................................................................................51 Response Time OD.................................................................
Introduction Package Contents • • • • Monitor Power cord Video cable Quick start guide NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
Product Overview Front View Elite Hood Elite Hood Display screen Power LED Power Key Quick Access Key Joy Key Rear View DC IN HDMI Audio Out DisplayPort USB Upstream USB Downstream NOTE: For more information about the [●] / [◄] / [►] / [▲] / [▼] key and its functions, refer to “Hot Keys” on page 27 8
Initial Setup This section provides detailed instructions for setting up your monitor. Installing the Stand 1. Place the monitor on a flat, stable surface with the screen facing down. 2. Align and connect the two (2) points on the monitor stand’s base with the monitor stand’s neck. 3. Use the captured screw in the monitor stand’s base and secure it to the monitor stand’s neck.
4. Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below: NOTE: Ensure the stand is secure and the quick release tab positively clicks into place.
5. Using the stand’s handle, lift the device into its upright position on a flat, stable surface. NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.
Installing and Removing the Elite Hood 1. Prepare both pieces of the Elite Hood as well as a screwdriver. 2. Ensure the hood pieces are in the correct orientation: TOP BOTTOM 3. Line up each screw of the Elite Hood piece with the screw holes on the side of the monitor. 4. Carefully attach the Elite Hood to the monitor, making sure not to over-tighten the screws.
Wall Mounting Refer to the table below for the standard dimensions for wall mount kits. NOTE: For use only with a UL certified wall mount kit/bracket. To obtain a wallmounting kit or height adjustment base, contact ViewSonic® or your local dealer. Maximum Hole pattern Loading (W x H) 14 kg 100 x 100 mm Interface Pad (W x H x D) Pad Hole Screw Specification & Quantity 115 x 115 x 2.6 mm Ø 5 mm M4 x 10 mm 4 pieces NOTE: Wall mount kits are sold separately. 1.
5. Attach the mounting bracket to the VESA mounting holes at the rear of the monitor. Then secure it with four (4) screws (M4 x 10 mm). 100 mm 100 mm 6. Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall.
Using the Security Slot To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object. Below is an example of setting up a security slot locking device on a table.
Making Connections This section guides you on how to connect the monitor with other equipment. Connecting to Power 1. Connect the power cord to the power adapter. 2. Connect the power adapter to the DC IN jack at the rear of the device. 3. Connect the power cord plug to a power outlet.
Connecting External Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect the other end of the cable to the HDMI port of your computer. NOTE: The monitor is equipped with two HDMI 2.0 ports.
DisplayPort Connection Connect one end of a DisplayPort cable to the DisplayPort port. Then connect the other end of the cable to the DisplayPort or mini DP port of your computer. NOTE: To connect the monitor to the Thunderbolt port (v. 1&2) on your Mac, connect the mini DP end of the “mini DP to DisplayPort cable” to the Thunderbolt output of your Mac. Then connect the other end of the cable to the DisplayPort port of the monitor.
USB Connection Connect one end of a USB cable to a USB port of the monitor. Then connect the other end of the cable to a USB port of your computer. NOTE: The monitor supports two (2) types of USB ports. When making the connection(s), observe the following guidelines: • Three (3) USB Type A ports: Connection for your Type A peripheral device(s) (i.e. storage device, keyboard, mouse). ͫ NOTE: To use some peripherals, please ensure your computer is also connected to the monitor’s USB Type B port.
Audio Connection Plug the audio jack of the ear-/headphones into the Audio Out port of the monitor. Additionally, you can connect the monitor to a sound bar using an audio cable. NOTE: The monitor is also equipped with dual speakers.
Using the Monitor Adjusting the Viewing Angle For optimal viewing, you can adjust the viewing angle using any of the following methods: Height Adjustment Lower or raise the monitor to the desired height (0 to 120 mm). NOTE: When adjusting, press down firmly along the adjustment track holding the monitor with both hands on the side.
Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 20˚). NOTE: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand. Screen Orientation Adjustment (Monitor Pivot) 1. Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full tilt position. NOTE: Ensure the Elite Hood is removed or folded in prior to pivoting.
2. Rotate the monitor 90° from landscape to portrait orientation. NOTE: • When adjusting, make sure to hold both sides of your monitor firmly with both hands. • To rotate the screen image, manually change the computer system’s display orientation settings.
Swivel Angle Adjustment Swivel the monitor to the left or right for the desired viewing angle (45˚).
Turning the Device On/Off 1. Plug the connected power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor is not being used for a long period of time, please disconnect the power plug from the power outlet.
Using the Control Panel Keys Use the control panel keys to access the Quick Access Menu, navigate the OnScreen Display (OSD) Menu, and change the settings. Quick Access Key Joy Key Quick Access Menu Press the Quick Access Key to activate the Quick Access Menu. To learn more, see page 56.
Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. Key [◄] Description Press and hold the key for 5 seconds to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the OSD Menu.
Key [►]1 Description Press and hold the key for 5 seconds to lock/unlock the Power button. When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the Power button. Locking Power Button Press and hold for 10s to lock Power If the Power button is locked, the below message will appear on the screen: Power Lock/Unlock Power Button Locked [▲] Press and hold the key for 5 seconds to display/hide the boot up screen when the device is turned on.
Configuring the Settings General Operations 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. X G 2 7 0 Game Modes Display Input Select Adaptive Sync ON Max. Refresh Rate 240 Hz ViewMode Audio Adjust Custom 1 Game Modes Setup Menu HDMI 1 HDMI 2 DisplayPort Exit Navi. Power 2. Move the joy key [◄] or [►] to select the main menu. Then move the joy key [▼] to enter the selected menu.
3. Move the joy key [▲] or [▼] to select the desired menu option. Then move the joy key [►] to enter the sub-menu. X G 2 7 0 Game Modes Display Input Select Volume On Mute Off Adaptive Sync ON Max. Refresh Rate 240 Hz ViewMode Exit Audio Adjust Navi. Custom 1 Game Modes Setup Menu Power 4. Move the joy key [▲] or [▼] to adjust/select the setting. Then press the [●] key to confirm. X G 2 7 0 Game Modes Display Input Select Volume On Mute Off Adaptive Sync ON Max.
NOTE: Certain menu option adjustments do not require the user to press the [●] key to confirm the selection. X G 2 7 0 Game Modes Display Input Select Adaptive Sync ON Max. Refresh Rate 240 Hz ViewMode Audio Adjust Custom 1 Game Modes X G 2 7 0 Setup Menu Game Modes Volume On Volume Mute Off Mute Display Input Select Adaptive Sync ON Max. Refresh Rate 240 Hz ViewMode Audio Adjust Custom 1 Game Modes Setup Menu 50 /100 Exit Navi. Power Exit Key Guide Navi.
On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Gaming Modes Standard Menu Option Custom 1 Custom 2 FPS MOBA Battle Royale Realistic Vibrant Console Speed Console Color Display Adaptive Synce On Off HDR10 Auto Off PureXP™ Light Normal Extreme Ultra Off OverClocking On Off Hertz Limiter Native 60Hz 100Hz 144Hz 180Hz 240Hz Response Time OD Standard Fast Faster Ultra Fast Fastest Explanation (i) Blue Light Filter (-/+, 0~100) 32
Main Menu Sub-menu Menu Option Display Color Temperature sRGB Bluish Cool Native Warm Full Color Control Color Adjust Color Space Red (-/+, 0~100) Green (-/+, 0~100) Blue (-/+, 0~100) Auto RGB YUV Color Range Auto Full Range Limited Range Gamma 1.8 2.0 2.2 2.4 2.6 2.8 Color Saturation (-/+, 0~100) Black Stabilization (-/+, 0~22) Image Adjust ViewScale Full Aspect 1:1 19” (4:3) 19”W (16:10) (-/+, 0~100) 21.5” (16:9) (-/+, 0~100) 22”W (16:10) 23.
Main Menu Sub-menu Menu Option Display Image Adjust Contrast (-/+, 0~100) Brightness (-/+, 0~100) Sharpness (-/+, 0~100) Advanced DCR (-/+, 0~20) Overscan On Off Input Select HDMI 1 HDMI 2 DisplayPort ViewMode Standard Movie Web Text MAC Mono Audio Adjust Volume (-/+, 0~100) Mute On Off 34
Main Menu Sub-menu Menu Option Setup Menu Language English Français Deutsch Español Italiano Suomi Русский Türkçe 日本語 한국어 繁體中文 简体中文 Česká Svenska Information Quick Access Blue Light Filter On/Off PureXP™ On/Off OverClocking On/Off FPS On/Off MOBA On/Off Battle Royale On/Off Realistic On/Off Vibrant On/Off Console Speed On/Off Console Color On/Off Custom 1 On/Off Custom 2 On/Off 35
Main Menu Sub-menu Menu Option Setup Menu Crosshair Type A Green White Preview Image Yellow Type B Green White Preview Image Yellow Type C Green White Yellow Off Elite RGB Rear Rainbow Breathing Stack Others Off Base Rainbow Breathing Stack Others Off Always On On Off Reset Off Resolution Notice On Off Boot Up Screen On Off OSD Timeout 5/15/30/60 OSD Background On Off OSD Pivot On Off 36 Preview Image
Main Menu Sub-menu Menu Option Setup Menu Power Indicator On Off Auto Power Off On Off Sleep 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off ECO Mode Standard Optimize Conserve DDC/CI On Off DisplayPort 1.
Menu Options Game Modes 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Game Modes. Then move the joy key [▼] to enter the Game Modes menu. X G 2 7 0 Game Modes Display Input Select Adaptive Sync ON Max. Refresh Rate 240 Hz ViewMode Audio Adjust Custom 1 Game Modes Setup Menu Standard Custom 1 Custom 2 FPS MOBA Battle Royale Exit Navi. Power 3. Move the joy key [▲] or [▼] to select the setting.
Display 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Display. Then move the joy key [▼] to enter the Display menu. X G 2 7 0 Game Modes Display Input Select Adaptive Sync ON Max. Refresh Rate 240 Hz ViewMode Audio Adjust Custom 1 Game Modes Setup Menu Adaptive Sync HDR10 PureXP™ OverClocking Hertz Limiter Response Time OD Exit Navi. Power 3.
Menu Option Blue Light Filter Description Adjustable filter, available in all Game Modes, that blocks high-energy blue light for a more comfortable viewing experience. For more information, see page 53. Color Temperature Select the color temperature setting. • sRGB: Lower brightness and more natural colors. • Bluish: Set the color temperature to 9300K. • Cool: Set the color temperature to 7500K. • Native: Default color temperature. Recommended for regular use. • Warm: Set the color temperature to 5000K.
Menu Option Color Adjust Description Color Space Allows users to choose which color space they would like to use for color output. • Auto: Automatically recognizes the color format and black and white levels. • RGB: The input signal color is RGB. • YUV: The input signal color is YUV. Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly.
Menu Option Image Adjust Description ViewScale Users have the ability to adjust the display size of the image on the monitor, allowing for a “best fit” scenario. Contrast Adjusts the difference between the image background (black level) and the foreground (white level). Brightness Adjusts background black levels of the screen image. Sharpness Adjusts the picture quality of the monitor.
Input Select 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Input Select. Then move the joy key [▼] to enter the Input Select menu. X G 2 7 0 Game Modes Display Input Select Adaptive Sync ON Max. Refresh Rate 240 Hz ViewMode Audio Adjust Custom 1 Game Modes Setup Menu HDMI 1 HDMI 2 DisplayPort Exit Navi. Power 3. Move the joy key [▲] or [▼] to select the desired input source.
ViewMode NOTE: ViewMode is only accessible when using Custom 1 or 2 Game Modes. 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select ViewMode. Then move the joy key [▼] to enter the ViewMode menu. X G 2 7 0 Game Modes Display Input Select Adaptive Sync ON Max. Refresh Rate 240 Hz ViewMode Audio Adjust Custom 1 Game Modes Setup Menu Standard Movie Web Text MAC Mono Exit Navi. Power 3.
Audio Adjust 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Audio Adjust. Then move the joy key [▼] to enter the Audio Adjust menu. X G 2 7 0 Game Modes Display Input Select Adaptive Sync ON Max. Refresh Rate 240 Hz ViewMode Audio Adjust Custom 1 Game Modes Setup Menu Volume Mute Exit Navi. Power 3. Move the joy key [▲] or [▼] to select the desired option.
Setup Menu 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Setup Menu. Then move the joy key [▼] to enter the Setup Menu menu. X G 2 7 0 Game Modes Display Input Select Adaptive Sync ON Max.
Menu Option Language Select Information Quick Access Crosshair Elite RGB Description Select an available language for the OSD Menu. Display the monitor information. Select which options to have present in the Quick Access Menu. Aim more clearly and quickly during FPS games with the on-screen overlay. For more, see page 58. This setting controls the RGB lighting on the back of the monitor and under the bezel in order to enhance your RGB experience.
Menu Option OSD Timeout OSD Background OSD Pivot Power Indicator Auto Power Off Sleep ECO Mode DDC/CI DispayPort 1.1 Standby Charger Rename Memory Recall Description Adjust the length of time the OSD Menu remains on screen. Show/Hide the OSD background when the OSD Menu appears on the screen. Set the OSD Menu orientation. Set the Power Indicator On or Off. If the setting is set to On, the power indicator lights blue when the device is turned on.
Advanced Features and Settings This section describes advanced features of the monitor. Adaptive Sync Enabling Adaptive Sync will put an end to choppy gameplay and broken games with fluid, artifact-free performance at virtually any frame rate. To enable the Adaptive Sync function: 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Display. Then move the joy key [▼] to enter the Display menu. 3.
PureXP™ Short for “Pure Experience”, this feature can enhance the visual quality of moving objects, making them less vague with a clearer view. XP is also a play on the life bar in some games. XP is a common & cool way for naming, just like video industry, video effect as VFX. It also adds a more gaming & technological touch. This is ViewSonic’s exclusive technology to optimize the moving picture response time (MPRT) for better performance during gaming.
Hertz Limiter A monitor hertz controller allows users to control how many frames the monitor can output. The monitor will put a cap on the maximum amount of frames that can be rendered from the monitor to save power and loading from the monitor’s side. To adjust the Hertz Limiter: 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Display. Then move the joy key [▼] to enter the Display menu. 3.
Response Time OD Adjusting the Response Time OD setting will allow the user to fine-tune their desired response time. With five (5) settings to choose from, users can precisely select the best fit for each use scenario. Each setting will increase response time speed, allowing users the ability to match their PC and game type, creating a “best fit” scenario. To enable the Response Time OD function: 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2.
Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. Quick Access Blue Light Filter Setup Enabling and disabling the Blue Light Filter can be done on the fly via the Quick Access Key. Quick Access Blue Light Filter PureXP™ Quick Access Key OverClocking Return Press to go to next NOTE: When enabling the Blue Light Filter (BLF) via the Quick Access Key, the BLF value will be 100 which is certified by TÜV.
While using and enjoying your monitor please keep the following in mind: • Viewing computer screens for extended periods of time may cause eye irritation and discomfort. To reduce these effects, it is recommended to take periodic breaks from viewing to allow the eyes to relax. • Users can customize the Blue Light Filter value through the Display Menu. X G 2 7 0 Game Modes Display Input Select Adaptive Sync ON Max.
ViewScale Under ViewScale, users can adjust their current aspect ratio to fit their specific usage scenario. Below are the listed aspect ratios. NOTE: If users choose a ViewScale aspect mode that is not native, it may impact the user’s experience. To enable ViewScale: 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Display. Then move the joy key [▼] to enter the Display menu. 3.
Quick Access Quickly initiate some functions and modes through the Quick Access key and menu. Users can also define which functions or modes they prefer in the Quick Access Menu via the Setup Menu in OSD. The function/mode will be enabled as soon as the light-bar moves on the item, and will disable after removing the light-bar. In the Quick Access Menu, “Return” means users can “automatically” go back to the mode they chose before entering the Quick Access Menu.
Elite RGB Lighting This setting controls the RGB lighting on the back of the monitor and beneath the bezel. When “On”, or after being reset, the default ‘Breathing’ mode will be active. To enter the Elite RGB menu: 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Setup Menu. Then move the joy key [▼] to enter the Setup Menu menu. 3. Move the joy key [▲] or [▼] to select Elite RGB.
Crosshair Select from different crosshair styles and colors to overlay on your screen. To enable the Crosshair function: 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Setup Menu. Then move the joy key [▼] to enter the Setup Menu menu. 3. Move the joy key [▲] or [▼] to select Crosshair. Then move the joy key [►] to confirm the selection. 4.
Firmware Update For the best display performance and to resolve any known issues, it is best to keep your monitor updated with the latest firmware version. With the USB cable and firmware update tool, you can easily update your monitor firmware any time. You can visit: https://www.viewsonic.com/elite/display-controller/ to check and download the latest firmware version with the update tool. To update the firmware: 1.
5. Click Update to upgrade your monitor firmware. 6. Wait until the upgrade process is complete. NOTE: • Any interruptions during the firmware upgrade process may permanently damage your monitor. Do not disconnect the USB cable or turn off your PC and monitor. • By using the Elite Display Controller, users can receive an auto-notification when new firmware is available.
Appendix Specifications Item Category Specifications LCD Type TFT, Active Matrix 1920 x 1080 LCD, 0.3108 mm x 0.3108 mm pixel pitch Display Size 68.
Glossary This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order. NOTE: Some terms may not be applicable to your monitor. A Advanced DCR Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
C Color Adjust Provides several color adjustment modes to help adjust the color settings to fit the user’s needs. Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly. Options Auto Description The monitor automatically recognizes the color format and black and white levels. Full Range The color range of the black and white levels are full.
E Elite RGB Lighting This setting controls the RGB lighting on the back of the monitor and beneath the bezel. Both the color and style of the RGB lighting can be adjusted. G Game Mode Integrating a gaming-oriented OSD design including pre-calibrated FPS, RTS, and MOBA gaming settings. Each mode is functionally customized with in-game testing and adjustments made for the best blend of color and technology. Gamma Allows users to manually adjust the brightness level of the monitor’s grayscale levels.
L Low Input Lag ViewSonic® offers low input lag, utilizing a monitor process reducer, which decreases signal latency. Under the “Low Input Lag” sub-menu, you can select the appropriate speed for your desired use from the options. M Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments.
Q Quick Access Quickly initiate some functions and modes through the Quick Access key and menu. Users can also define which functions or modes they prefer in the Quick Access Menu via the Setup Menu in OSD. The function/mode will be enabled as soon as the light-bar moves on the item, and will disable after removing the light-bar. R Recall Resets the ViewMode monitor settings. Resolution Notice The notice tells users that the current viewing resolution is not the correct native resolution.
Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions No power • Make sure you have turned on the monitor by pressing the Power button. • Make sure the power cord is properly and securely connected to the monitor and power outlet. • Plug another electrical device into the power outlet to verify that the outlet is supplying power.
Problem or Issue Possible Solutions The screen isn’t centered correctly • Adjust the horizontal and vertical controls via the OSD Menu. • Check the Aspect Ratio. • Reset the monitor to factory settings. The screen appears yellow • Make sure the “Blue Light Filter” is Off. The OSD Menu does not appear on the screen/the OSD controls are inaccessible • Check whether the OSD Menu is locked. • Turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor.
Maintenance General Precautions • Make sure the monitor is turned off and the power cable is unplugged from the power outlet. • Never spray or pour any liquid directly onto the screen or case. • Handle the monitor with care, as a darker-colored monitor, if scuffed, may show marks more clearly than a lighter-colored monitor. Cleaning the Screen • Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules.
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
• Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead). • Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound. Indian Restriction of Hazardous Substances Restriction on Hazardous Substances statement (India).
TCO Information Congratulations! This product is TCO Certified – for Sustainable IT TCO Certified is an international third party sustainability certification for IT products. TCO Certified ensures that the manufacture, use and recycling of IT products reflect environmental, social and economic responsibility. Every TCO Certified product model is verified by an accredited independent test laboratory.
Ergonomic, User-Centered Design Visual ergonomics in products with a display. Adjustability for user comfort (displays, headsets), acoustic performance - protection against sound spikes (headsets) and fan noise (projectors, computers), and ergonomically designed keyboard (notebooks). Electrical Safety, Minimal Electro-Magnetic Emissions Third Party Testing All certified product models have been tested in an independent, accredited laboratory. A detailed criteria set is available for download at: http://www.
Copyright Information Copyright© ViewSonic® Corporation, 2019. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/ Indonesia www.viewsonic.com/id/ Israel www.viewsonic.
Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
• Causes external to the product, such as electric power fluctuations or failure. • Use of supplies or parts not meeting ViewSonic’s specifications. • Failure of owner to perform periodic product maintenance as stated in the User Guide. • Any other cause which does not relate to a product defect. • Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in). • Software - Any third-party software included with the product or installed by the customer.
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Mexico Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How to get service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.
Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Pantone Black C Spot Color Pantone 187 C