User Manual

18 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
At start
We recommend that you test with dierent input sources when you have trouble with
the current input source. If symptom persists, follow the instrucons below. Aer
following the instrucons below, please contact us at 1-888-99-VIEWZ.
TROUBLESHOOTING GUIDE
- Check the following before calling for service.
- If the same problems connue aer checking, contact the reseller you purchased the monitor from.
No image or
Noise on the screen
Incorrect display or
Half display
Flickering and
shadow image
LED is ickering
or no image
The audio funcon is
not working
- Make sure the cable is correctly plugged into the outlet
- Make sure the power cable is correctly plugged into the monitor
- Make sure the cable is correctly connected between monitor & source
- Check brightness and see if brightness is set to 'Ø'
- Check video source
- Check your video source
- Reset video source : connecon, cable replacement, seng & more
- Check your input source setting for resolution and phase (Hz)
- Check the interface cable connecon and make sure it's plugged in correctly
- Check the input source
- Check the volume and make sure MUTE is not on
- Check HDMI / Audio port cable connection