User Manual
Table Of Contents
13User Manual Visit the ViewZ USA website at https://www.viewzusa.com
TROUBLESHOOTING GUIDE
At start
We recommend that you test with dierent input sources when you have trouble with
the current input source. If symptom persists, follow the instrucons below. Aer
following the instrucons below, please contact us at 1-888-99-VIEWZ.
- Check the following before calling for service.
- If the same problems connue aer checking, contact the reseller you purchased the monitor from.
Note: due to constant eort to improve products and product features, specicaons may change without noce.
Only black-and-white
display
Power on but no pictures
Wrong or abnormal colors
When on the picture
shows size error
Other problems
Check whether the color saturaon is properly setup.
Check whether the cables of Video, HDMI, RGB and SDI are correctly connected. Please use the
standard power adapter coming with the product package. Improper power input may cause
the device.
Check whether the cables are correctly and properly connected. Broken or loose pins of the
cables may cause a bad connecon.
Press “MENU → Function → Underscan” to zoom in/out pictures automatically when receiving
HDMI signals
Please press dial button and choose “MENU→SYSTEM→ Reset →ON”