User Manual

21User Manual Visit the ViewZ USA website at https://www.viewzusa.com
At start
We recommend that you test with dierent input sources when you have trouble with the current
input source. If symptom persists, follow the instrucons below. Aer following
the instrucons below, please contact us at 1-888-99-VIEWZ.
TROUBLESHOOTING GUIDE
- Check the following before calling for service.
- If the same problems connue aer checking, contact the reseller you purchased the monitor from.
No image or
Noise on the screen
Incorrect display or
Half display
Flickering and
shadow image
LED is ickering
or no image
The audio funcon is
not working
- Make sure the cable is correctly plugged into the outlet.
- Make sure the power cable is correctly plugged into the monitor.
- Make sure the cable is correctly connected between monitor & source.
- Make sure to use RS-232/RJ-45 cable provided with the monitor
- Check the RS-232/RJ-45 cable connecon & Daisy chain wiring conguraon.
- Check the brightness seng and see if brightness is set to 'Ø'.
- Check the video source.
- Check your video source
- Reset video source : connecon, cable replacement, seng & more
- Check your input source setting for resolution and phase (Hz)
- Check the interface cable connecon and make sure it's plugged in correctly
- Check the input source
- Check the volume and make sure MUTE is not on
- Check HDMI / BNC / Audio port cable connection