Refrigerator User Manual

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Product Care
Product Care
Troubleshooting
Most performance problems you might encounter with your Viking
referigerator will be minor and you should be able to fix them
yourself without tools.
Listed in these charts are the most common problems consumers run
into with their appliances. Please read through this and see if it can solve
your problem before calling for service.
Common Refrigerator Problems
PROBLEM POSSIBLE CAUSE AND/OR REMEDY
Unit will not operate Is the power cord plugged into a live circuit with
the proper voltage? Has a household fuse blown
or circuit breaker tripped? Is the power switch in
the on position?
Unit makes unfamiliar
sounds
See “Understanding the sounds you may hear”
for descriptions of normal sounds and what makes
them.
Water in the defrost pan This is normal in hot, muggy weather. Make sure
the pan is level so it does not overflow.
Ice maker will not operate Is the freezer cold enough to make ice? It could
take overnight for the freezer to reach the proper
temperature. Is the signal arm in the on (down)
position? Is the water valve turned on? Is water
getting to the water valve? Check water line for
leaks.
Lights do not work Has a household fuse blown or circuit breaker
tripped? Is a bulb burned out?
Motor seems to run too
long
The motor naturally runs longer on hot days, if the
room is too warm, if a large amount of food has
been added, or if the doors are opened often.
Temperature display does
not match set point
Just plugged in unit, just put in hot food, opened
the door for an extended time or frequently. Allow
unit to stabilize for 24 hours.
Common Ice Maker Problems
Troubleshooting
PROBLEM POSSIBLE CAUSE AND/OR REMEDY
Ice crescents attached at
corners
This is normal. They break apart easily. Shake bin
occasionally to keep cubes seperated.
Ice maker will not operate
or ice is not made fast
enough
• On/off lever is in the off (up) position. Lower
lever to on (down) position.
• Freezer is not cold enough. Adjust
temperature controls and wait 24 hours.
Off-taste or odor in ice • New plumbing connections can cause
discolored or off-flavored ice. Discard the first
three harvests of ice.
• Cubes are stored too long. Throw them away
and make a new supply.
• Food is not wrapped properly
• Freezer and ice bin need to be cleaned
• Water may contain minerals. A filter may be
needed to remove them.