Product Datasheet/Brochure

All special order items are
non-cancelable, non-returnable.
x 2 year full - 5, 6, 7 Series and Tuscany
x 1 year full - 3 Series
Obtain RMA number prior to
return. All return goods subject
to a minimum 25% re-stocking
fee and return freight prepaid.
No return allowed after 30 days
of initial shipment. Contact Inside
Sales for RMA number.
We oer regular training
meetings in your store and will
be happy to schedule them at
your convenience. Please ask
your DSM. Service and
installation trainings are
oered as needed.
WARRANTY RETURN GOODS
TRAINING
SPECIAL ORDERS
PARTS DEPARTMENT
Extranet: https://parts.vikingdistributingeast.com
x Phone: [phone]
x E-mail: [e-mail]
x To place an order for parts
x To check parts inventory
SERVICE DEPARTMENT
x Phone: [phone]
x E-mail: [e-mail]
x Questions regarding service
x Locate local service agency
INSIDE SALES DEPARTMENT
Extranet: https://middlebyresidential.shop.commercient.com
x To place an order for merchandise
x To check merchandise inventory
x For ventilation information
x Questions regarding online ordering
x Questions regarding programs or product features
x Questions regarding care and use
WHO TO CALL
WHERE TO CALL
MIDDLEBYRESIDENTIAL.COM
Atlanta/Buford ......... 770-932-7282, 800-241-9152
Atlanta/Buford Fax . ..................877-885-4002
Downey, CA . . . . . . . . . . . . . . . . . . . . . 800-241-9152
Downey Fax . . . . . . . . . . . . . . . . . . . . . 562-299-6978
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Press 1
Product Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Press 2
Service/Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . Press 3
TERMS & CONDITIONS
UMRP - January 1, 2019
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