Installation Guide

24 EN
Refrigerator / User Manual
8 Troubleshooting
Check this list before contacting a servicer. Doing so will save you time and money. This list includes frequent
complaints that are not related to faulty workmanship or materials. Certain features mentioned herein may not apply
to your product.
The refrigerator is not working.
• The power plug is not fully seated. >>> Plug it in outlet completely into the socket.
• The breaker connected to the outlet powering the product or the main breaker is blown. >>> Check the breakers.
Condensation on the side wall of the refrigerator compartment
• The door is opened too frequently >>> Take care not to open the product’s door too frequently.
• The environment is too humid. >>> Do not install the product in humid environments.
• Foods containing liquids are kept in unsealed holders. >>> Keep the foods containing liquids in sealed holders.
• The product’s door is left open. >>> Do not keep the product’s door open for long periods.
• The thermostat is set to too low temperature. >>> Set the thermostat to appropriate temperature.
Compressor is not working.
I• In case of sudden power failure or pulling the power plug off and putting back on, the gas pressure in the product’s
cooling system is not balanced, which triggers the compressor thermic safeguard. The product will restart after
approximately 6 minutes. If the product does not restart after this period, contact a servicer.
• Defrosting is active. >>> This is normal for a fully-automatic defrosting product. The defrosting is carried out
periodically.
• The product is not plugged in. >>> Make sure the power cord is plugged in.
• The temperature setting is incorrect. >>> Select the appropriate temperature setting.
• The power is out. >>> The product will continue to operate normally once the power is restored.
The refrigerator’s operating noise is increasing while in use.
• The product’s operating performance may vary depending on the ambient temperature variations. This is normal and
not a malfunction.
The refrigerator runs too often or for too long.
• The new product may be larger than the previous one. Larger products will run for longer periods.
• The room temperature may be high. >>> The product will normally run for long periods in higher room temperature.
• The product may have been recently plugged in or a new food item is placed inside. >>> The product will take
longer to reach the set temperature when recently plugged in or a new food item is placed inside. This is normal.
• Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the
product.
• The doors were opened frequently or kept open for long periods. >>> The warm air moving inside will cause the
product to run longer. Do not open the doors too frequently.
• The freezer or refrigerator door may be ajar. >>> Check that the doors are fully closed.
• The product may be set to temperature too low. >>> Set the temperature to a higher degree and wait for the
product to reach the adjusted temperature.
• The refrigerator or freezer door gasket may be dirty, worn out, broken or not properly settled. >>> Clean or replace
the gasket. Damaged / torn door gasket will cause the product to run for longer periods to preserve the current
temperature.
The freezer temperature is very low, but the refrigerator temperature is adequate.
• The freezer compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to
a higher degree and check again.
The refrigerator temperature is very low, but the freezer temperature is adequate.
• The refrigerator compartment temperature is set to a very low degree. >>> Set the freezer compartment
temperature to a higher degree and check again.
The food items kept in refrigerator compartment drawers are frozen.
• The refrigerator compartment temperature is set to a very low degree. >>> Set the freezer compartment
temperature to a higher degree and check again.