Installation Guide

25 EN
Refrigerator / User Manual
Troubleshooting
The temperature in the refrigerator or the freezer is too high.
• The refrigerator compartment temperature is set to a very high degree. >>> Temperature setting of the refrigerator
compartment has an effect on the temperature in the freezer compartment. Wait until the temperature of relevant
parts reach the sufficient level by changing the temperature of refrigerator or freezer compartments.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently.
• The door may be ajar. >>> Fully close the door.
• The product may have been recently plugged in or a new food item is placed inside. >>> This is normal. The product
will take longer to reach the set temperature when recently plugged in or a new food item is placed inside.
• Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the
product.
Shaking or noise.
• The ground is not level or durable. >>> If the product is shaking when moved slowly, adjust the stands to balance
the product. Also make sure the ground is sufficiently durable to bear the product.
• Any items placed on the product may cause noise. >>> Remove any items placed on the product.
The product is making noise of liquid flowing, spraying etc.
• The product’s operating principles involve liquid and gas flows. >>> This is normal and not a malfunction.
There is sound of wind blowing coming from the product.
• The product uses a fan for the cooling process. This is normal and not a malfunction.
There is condensation on the product’s internal walls.
• Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently; if open,
close the door.
• The door may be ajar. >>> Fully close the door.
There is condensation on the product’s exterior or between the doors.
• The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation will dissipate
when the humidity is reduced.
The interior smells bad.
• The product is not cleaned regularly. >>> Clean the refrigerator with baking soda dissolved in water every 15 days.
• Certain holders and packaging materials may cause odour. >>> Use holders and packaging materials without free
of odor.
• The foods were placed in unsealed holders. >>> Keep the foods in sealed holders. Micro-organisms may spread out
of unsealed food items and cause an unpleasant smell or odor. Remove any expired or spoilt foods from the product.
The door is not closing.
• Food packages may be blocking the door. >>> Relocate any items blocking the doors.
• The product is not standing in full upright position on the ground. >>> Adjust the stands to balance the product.
• The ground is not level or durable. >>> Make sure the ground is level and sufficiently durable to bear the product.
TheHumidity Zone drawer is jammed.
• The food items may be in contact with the upper section of the drawer. >>> Reorganize the food items in the
drawer.
If The Surface Of The Product Is Hot.
• High temperatures may be observed between the two doors, on the side panels and at the rear grill while the
product is operating. This is normal and does not require service maintenance! Be careful when touching these
areas.