Owner's Manual

10
HOODS WARRANTY
THREE YEAR FULL WARRANTY (Indoor Models)
Hoods and all of their component parts, except as detailed below*†, are warranted to be free from defective materials or
workmanship in normal residential use for a period of three (3) years from the date of original retail purchase or closing date for
new construction, whichever period is longer. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part
which fails or is found to be defective during the warranty period.
*ONE YEAR FULL WARRANTY: (Outdoor Models)
Covers all in-home repairs.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic defects in materials
or workmanship (such as scratches on stainless steel, paint/porcelain blemishes, etc.) for a period of ninety (90) days
from the date of original retail purchase or closing date for new construction, whichever period is longer. Any
defects must be reported to the selling dealer within ninety (90) days from date of original retail purchase. Viking
Range, LLC uses high quality processes and materials available to produce all color finishes. However, slight color
variation may be noticed because of the inherent differences in painted parts and porcelain parts as well as
differences in kitchen lighting, product locations, and other factors. Therefore, this warranty does not apply to color
variation attributable to such factors.
†FULL NINETY (90) DAY WARRANTY IN “RESIDENTIAL PLUS” APPLICATIONS: This full warranty applies to
applications where use of the product extends beyond normal residential use, but the warranty period for products
used in such applications is ninety (90) days. Examples of applications covered by this warranty are bed and
breakfasts, fire stations, private clubs, churches, yachts, etc. Under this “Residential Plus” warranty, the product, its
components and accessories are warranted to be free from defective material or workmanship for a period of ninety
(90) days from the date of original retail purchase. This warranty excludes use of the product in all commercial
locations such as restaurants, food service locations and institutional food service locations.
FIVE YEAR LIMITED WARRANTY ON VENTILATION MOTORS
Any ventilator motor which fails due to defective materials or workmanship in normal household use during the fourth year
through the fifth year from the date of original retail purchase will be repaired or replaced, free of charge for the part itself,
with the owner paying all other costs, including labor.
TERMS AND CONDITIONS
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the
product during the term of the warranty and applies to products purchased and located in the United States, Canada,
Mexico, and the Caribbean (excluding Cuba, Haiti, and Dominican Republic. Products must be purchased in the country
where service is requested. If the product or one of its component parts contains a defect or malfunction during the full
warranty period after a reasonable number of attempts by the warrantor to remedy the defect or malfunction, the owner is
entitled to either a refund or replacement of the product or its component part or parts. Replacement of a component part
includes its free installation, except as specified under the limited warranty. Under the terms of this warranty, service must be
performed by a factory authorized Viking Range, LLC service agent or representative. Service will be provided during normal
business hours, and labor performed at overtime or premium rates shall not be covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. The return of the Owner Registration
Card is not a condition of warranty coverage. You should, however, return the Owner Registration Card so that Viking
Range, LLC can contact you should any question of safety arise which could affect you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to
jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to -consumable items such as filters and bulbs,
damage resulting from abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence,
natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper installation, improper
operation, or repair or service of the product by anyone other than an authorized Viking Range, LLC service agency or
representative. This warranty does not apply to commercial usage.
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL BE
THE R
EMEDIES SET FORTH ABOVE. VIKING RANGE IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER
ARISING OUT OF BREACH OF WARRANTY, BREACH OF CO
NTRACT OR OTHERWISE. Some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you.
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS
PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF THE APPLICABLE EXPRESS WRITTEN
LIMITED
WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so
the above limitation may not apply to you.
WARRANTY SERVICE
To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC, 111 Front Street,
Greenwood, Mississippi 38930, [phone]. Provide model and serial number and date of original purchase or closing
date for a new construction. For the name of your nearest authorized Viking Range, LLC service agency, call Viking Range,
LLC. IMPORTANT: Retain proof of original purchase to establish warranty period.
Specifications subject to change without notice.
Warranty