Manual

31
Warranty
PROFESSIONAL SERIES
BUILT-IN ELECTRIC OVENS WARRANTY
TWO YEAR FULL WARRANTY
Built-in electric ovens and all of their component parts, except as detailed below*†, are warranted to be free from defective
materials or workmanship in normal residential use for a period of two () years from the date of original retail purchase or closing
date for new construction, whichever period is longer. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any
part which fails or is found to be defective during the warranty period.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic
defects in materials or
workmanship (such as scratches on stainless steel, paint/porcelain blemishes, etc.) for a period of ninety (90) days from
the date of original retail purchase or closing date for new construction, whichever period is longer. Any defects must be
reported to the selling dealer within ninety (90) days from date of original retail purchase. Viking Range, LLC uses high
quality processes and materials available to produce all color finishes. However, slight color variation may be noticed
because of the inherent differences in painted parts and porcelain parts as well as differences in kitchen lighting, product
locations, and other factors. Therefore, this warranty does not apply to color variation attributable to such factors.
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full warranty applies to applications
where use of the product extends beyond normal residential use, but the warranty period for products used in such
applications is ninety (90) days. Examples of applications covered by this warranty are bed and breakfasts, fire stations,
private clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the product, its components and accessories
are warranted to be free from defective material or workmanship for a period of ninety (90) days from the date of
original retail purchase. This warranty excludes use of the product in all commercial locations such as restaurants, food
service locations and institutional food service locations.
FIVE YEAR LIMITED WARRANTY ON BURNERS
Any surface bake element, broil element or convection cook element which fails due to defective materials or workmanship
(excluding cosmetic failures) in normal household use during the third through fifth year from the date of original retail purchase
will be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor. This does not
include ignition systems, burner bases, etc.
TERMS AND CONDITIONS
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product
during the term of the warranty and applies to products purchased and located in the United States, Canada, Mexico, and the
Carribbean (excludng Cuba, Dominican Republic, and Haiti). Products must be purchased in the country where service is
requested. If the product or one of its component parts contains a defect or malfunction during the full warranty period after a
reasonable number of attempts by the warrantor to remedy the defect or malfunction, the owner is entitled to either a refund or
replacement of the product or its component part or parts. Replacement of a component part includes its free installation, except
as specified under the limited warranty. Under the terms of this warranty, service must be performed by a factory authorized
Viking Range, LLC service agent or representative. Service will be provided during normal business hours, and labor performed at
overtime or premium rates shall not be covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of purchase
upon request, and making the appliance reasonably accessible for service. The return of the Owner Registration Card is not a
condition of warranty coverage. You should, however, return the Owner Registration Card so that Viking Range, LLC can contact
you should any question of safety arise which could affect you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from abuse, failure to provide
reasonable and necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to the product for
any reason, alteration, outdoor use, improper installation, improper operation, or repair or service of the product by anyone other
than an authorized Viking Range, LLC service agency or representative. This warranty does not apply to commercial usage.
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL BE THE
REMEDIES SET FORTH ABOVE. VIKING RANGE, LLC IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE,
INCLUDING BUT NOT LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF
BREACH OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusions may not apply to you. ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT ARE LIMITED IN
DURATION TO THE PERIOD OF COVERAGE OF THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH
ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you.
WARRANTY SERVICE
To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC, 111 Front Street,
Greenwood, Mississippi 38930, [phone]. Provide model and serial number and date of original purchase or closing date for
a new construction. For the name of your nearest authorized Viking Range, LLC service agency, call Viking Range, LLC.
IMPORTANT: Retain proof of original purchase to establish warranty period.
Specifications subject to change without notice.