User's Manual

VINCI Tab Applications

The touch-screen responds slowly or is unresponsive

• Remove the protective cover from the touch screen.

• Ensure ngers are clean and nails are short.

• Restart the device.

• Check for damage to your touch screen – if damage is detected, contact Customer Service

at http://vincigenius.com/support for a replacement under warranty. If your warranty expired

and the device is damaged, stop using the VINCI Tab.

The touch-screen freezes or is unresponsive

• Restart the device by pressing and holding the Power button for 5 - 10 seconds.

• If a restart does not solve the problem, contact the Customer Service at

http://vincigenius.com/support.

Unable to open Settings after pressing the Menu button

• Make sure the device is not connected to an electrical outlet. During charging,

the device may not be fully functional.

The device beeps and the battery icon ashes

• The battery is low. Recharge the battery using the charger provided and micro-USB to USB

connector cord.

The battery icon shows uctuating battery life

• When the battery is nearly drained, the battery-life indicator in the battery icon

can no longer accurately indicate remaining battery life causing it to uctuate.

Recharge the battery.

The battery did not fully charge

• VINCI Tab has a large battery capacity and therefore requires 8 hours to fully charge.

• VINCI Tab should be turned on to charge. If there is not enough power in the battery to turn

on the VINCI Tab prior to charging, you may need to charge the battery for 24 hours before it

is able to turn on.

• Please ensure that the batteries have had adequate time to fully charge.

The battery does not charge properly or the device turns off

• If the battery does not seem to charge, your charger may no longer be properly functioning.

Contact VINCI’s Online Technical Support at http://vincigenius.com/support.

The device is warm to the touch

• Some applications require more power and under extended use, the device may

feel warm. This is to be expected, and should not affect the lifespan or performance

of the device.