User's Manual
22
The application resumes when I reopen after exiting, but I want to start from
the beginning
• You can close an application completely by performing the Force To Close option.
Go to the Home screen, unlock the parental control panel and press the Menu button. Tap
Manage apps, then choose Applications. Tap the specic application you wish to exit com
pletely, then tap Force To Close.
An error message appears when attempting to use the VINCI camera
• The device may have insufcient memory – create free space by deleting les from the
device.
• The device may have insufcient battery life – charge the battery.
• Restart the device.
• Contact VINCI Customer Service at http://vincigenius.com/support.
Error messages appear when attempting to open music les
• There may be insufcient memory – create free space by deleting les from the device.
• Make sure the music les are not protected under Digital Rights Management (DRM).
• Make sure the device supports the le type. Supported le types: MP3, MP4,JPEG, PNG.