Use and Care Manual
Wood Wine Cabinet Owner’s Manual
VINOTEMP.COM
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including, but not limited to, late delivery by the carrier, or for events caused by any difficulty carrier
incurs in attempting to fit the goods into the Purchaser’s designated location due to the size of the
goods or any other reason. Purchaser assumes all responsibility for delivery, payment of freight,
access, measurement, installation, hook-up, wiring, moving and storage of the goods. The
transportation of all goods is subject to the terms and conditions which the carrier imposes on
Purchaser including, but not limited to, additional charges imposed per flight of stairs, and/or
additional charges resulting from the carrier’s inability to safely and/or adequately use the building
elevator to lift the goods. Any claim for damages incurred during shipment by the carrier of the goods
are insured and handled directly with the carrier and must be noted at time of delivery. Any damages
due to manufacture defects will be handled directly with Seller, subject to the Limited Warranty,
below. If the item is damaged by the freight company, Purchaser may cancel the order only by paying
for freight costs both ways and a 35% restocking fee.
All sales are final, and unless authorized in writing by the Seller, Purchaser may not return the goods,
under any circumstance. If Purchaser refuses to accept the goods, under any circumstance, the
Purchaser is liable for the return and cost of freight both ways, and if Seller does take back the goods,
there will be a restocking/service fee that is 35% of the purchase price of the goods (product must be
in original packaging). If Purchaser returns goods claiming that the goods are defective and goods are
found to be in working condition by the Seller, Purchaser is liable for the return and cost of freight
both ways plus an a restocking/service fee that is 35% of the purchase price of the goods. Built-to-
Order products (including Cabinets, Racking, and Accessories) are non-returnable. Purchaser must
notify Seller of non-conforming goods within four days of delivery, after which time all goods are
deemed accepted. If an order has been placed and production has started, cancellation of your order
will be a 15% charge. If Purchaser tenders payment with a check that has insufficient funds (NSF), or
stops payment on a check or credit card for any reason, Purchaser agrees to pay for all costs
associated with the Seller’s collection or litigation of such a claim, including without limitation general
and special damages, court costs and attorneys’ fees. Finance charges begin the date of invoice.
Collection fees plus NSF fee of $50 will be added to your invoice, which you agree to promptly pay.
Title to the goods does not pass until payment is received in full by Seller and Seller retains a security
interest in the goods until they are paid for in full, however, from deliver, Purchaser will insure the
goods and for any damages caused by the goods (eighteen percent (18%) annual rate). Purchaser
assumes and must immediately pay any “credit card arbitration” fees which the credit card companies
charge during a dispute. Any disputes not resolved within 30 days from the invoice date will be
reported to credit reporting agencies.
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and
workmanship as follows: Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts
for a period of 5 (five) years; cabinetry and labor (uninstalled) for a period of 12 (twelve) months.
Metal cabinet wine units: parts and labor for cooling system and cabinetry for a period of 12 (twelve)
months.
For Designer Series units: parts and labor for a period of 12 (twelve) months from date of sale,
compressor parts 5 years.
Thermoelectric Units: 90 (ninety) days (including Wine Coolers, Beer Dispensers, Humidor, Portofino
Wood Cellars, and Refrigerators).
Wine-Mate Split and Ducted Systems and other installed products and parts only for 1 year, no labor.
Other Wine-Mate
Cooling Systems are 5 years parts, 1 year labor. Wine Accessories, Racking Systems and Other items
are not warranted. There is no warranty on parts purchased separately. If a purchaser claims a
product is “defective”, they must obtain a letter from a qualified refrigeration technician at the
customers cost, to verify that the unit was installed properly, with proper ventilation and the unit is
truly malfunctioning due to manufacture defect.