Warranty

Terms and Conditions
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from Seller (“Purchaser”) hereby fully agrees to the following
terms and conditions of the sale: Shipping fees are the responsibility of the Purchaser whether freight prepaid or freight collect. Seller assumes no
responsibility for the goods sold to the Purchaser once the goods have left the Seller’s premises, including, but not limited to, late delivery by the
carrier, or for events caused by any difficulty carrier incurs in attempting to fit the goods into the Purchaser’s designated location due to the size of the
goods or any other reason. Purchaser assumes all responsibility for delivery, payment of freight, access, measurement, installation, hook-up, wiring,
moving and storage of the goods. The transportation of all goods is subject to the terms and conditions which the carrier imposes on Purchaser
including, but not limited to, additional charges imposed per flight of stairs, and/or additional charges resulting from the carrier’s inability to safely
and/or adequately use the building elevator to lift the goods. Any claim for damages incurred during shipment by the carrier of the goods are insured
and handled directly with the carrier and must be noted at time of delivery. Any damages due to manufacture defects will be handled directly with
Seller, subject to the Limited Warranty, below. If the item is damaged by the freight company, Purchaser may cancel the order only by paying for
freight costs both ways and a 35% restocking fee.
All sales are final, and unless authorized in writing by the Seller, Purchaser may not return the goods, under any circumstance. If Purchaser refuses to
accept the goods, under any circumstance, the Purchaser is liable for the return and cost of freight both ways, and if Seller mutually agrees in writing to
take back stocked goods, there will be a restocking/service fee that is 35% of the purchase price of the goods (product must be returned within 30
days, new, unused, and in original packaging). If Purchaser returns goods claiming that the goods are defective and goods are found to be in working
condition by the Seller, Purchaser is liable for the return and cost of freight both ways plus an a restocking/service fee that is 35% of the purchase price
of the goods. Built-to-Order products (including Cabinets, Racking, and Accessories) are non-returnable. Purchaser must notify Seller of non-conforming
goods within four days of delivery, after which time all goods are deemed accepted. If an order has been placed and production has started, cancellation
of your order will be a 15% charge. If Purchaser tenders payment with a check that has insufficient funds (NSF), or stops payment on a check or credit
card for any reason, Purchaser agrees to pay for all costs associated with the Seller’s collection or litigation of such a claim, including without limitation
general and special damages, court costs and attorneys’ fees. Finance charges begin the date of invoice. Collection fees plus NSF fee of $50 will be
added to your invoice, which you agree to promptly pay. Title to the goods does not pass until payment is received in full by Seller and Seller retains a
security interest in the goods until they are paid for in full, however, from deliver, Purchaser will insure the goods and for any damages caused by the
goods (eighteen percent (18%) annual rate). Purchaser assumes and must immediately pay any “credit card arbitration” fees which the credit card
companies charge during a dispute. Any disputes not resolved within 30 days from the invoice date will be reported to credit reporting agencies.
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts for a period of 5 (five) years; cabinetry and labor (uninstalled) for a
period of 12 (twelve) months.
Metal cabinet wine units: parts and labor for cooling system and cabinetry for a period of 12 (twelve) months.
For Designer Series units: parts and labor for a period of 12 (twelve) months from date of sale, compressor parts 5 years.
Thermoelectric Units: 90 (ninety) days (including Wine Coolers, Beer Dispensers, Humidor, Portofino Wood Cellars, and Refrigerators).
Wine-Mate Split and Ducted Systems and other installed products and parts only for 1 year, no labor. Other Wine-Mate Cooling Systems are 5 years
parts, 1 year labor.
Wine Accessories, Racking Systems and Other items are not warranted. There is no warranty on parts purchased separately. If a purchaser claims a
product is “defective”, they must obtain a letter from a qualified refrigeration technician at the customers cost, to verify that the unit was installed
properly, with proper ventilation and the unit is truly malfunctioning due to manufacture defect.
Removal or re-installation of unit is not included in warranted costs. Purchaser’s exclusive remedy is limited, at Seller’s option; to repair or replace
defective part[s] with either new or reconditioned part[s]. Purchaser is responsible for shipping the unit pre-paid to designated facility and Seller will
pay return shipping charges in the continental United States for items repaired under warranty within 12 (twelve) months from date of sale. Since the
natural variation in texture, density, grain, color, tone and shade of wood is unavoidable; Seller does not guarantee the texture, color, tone or shade of
the wood: nor does seller guarantee the colorfastness of wood or against peeling, chipping, cracking or scratching. Note: Unfinished wood is subject to
warping; all wood surfaces must be sealed before placing cellar into service. Improper repair or placement of the unit will void the warranty. Any third
party repair facility must be pre-approved in writing by Seller, before providing replacement parts under warranty.
IL Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of sale.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90 days from your dated invoice and 30 days for
thermoelectric units (parts for function only, not cosmetic defects). These units are refurbished and sold as is; Purchaser assumes risks to the quality
and performance of goods and assumes the costs of all necessary service or repair not covered herein.
Element Grills (via Element Products LLC), grills have a 1 year parts warranty and a thirty day limited parts warranty on grill accessories.
Warranty period is from the date of sale (not from shipping, delivery, nor installation).
Storage Fees: When having an item serviced by a Vinotemp service technician at the Vinotemp warehouse, Purchaser agrees to pick up their repaired
item or make arrangements for return shipping within a 90-day period once they have been notified by Vinotemp through phone call, email, or letter
that their unit is ready for pick up. If the item remains in the Vinotemp warehouse after 90 days but no longer than 120 days, the Purchaser will incur
additional storage fees. After 120 days in storage, the item will become property of Vinotemp.