Warranty

LIMITED WARRANTY
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and
workmanship as follows: Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts for
a period of 5 (five) years; cabinetry and labor (uninstalled) for a period of 12 (twelve) months. Metal
cabinet wine units: parts and labor for cooling system and cabinetry for a period of 12 (twelve) months.
For Designer Series units: parts and labor for a period of 12 (twelve) months from date of sale,
compressor parts 5 years. Thermoelectric Units: 90 (ninety) days (including Wine Coolers, Beer
Dispensers, Humidor, Portofino Wood Cellars, and Refrigerators). Wine-Mate Split and Ducted Systems
and other installed products and parts only for 1 year, no labor. Other Wine-Mate Cooling Systems are 5
years parts, 1 year labor. Wine Accessories, Racking Systems and Other items are not warranted. There
is no warranty on parts purchased separately. If a purchaser claims a product is “defective”, they must
obtain a letter from a qualified refrigeration technician at the customers cost, to verify that the unit was
installed properly, with proper ventilation and the unit is truly malfunctioning due to manufacture
defect. Removal or re-installation of unit is not included in warranted costs. Purchaser’s exclusive
remedy is limited, at Seller’s option; to repair or replace defective part[s] with either new or
reconditioned part[s]. Purchaser is responsible for shipping the unit pre-paid to designated facility and
Seller will pay return shipping charges in the continental United States for items repaired under
warranty within 12 (twelve) months from date of sale. Replacement or exchanged units will be returned
to Purchaser through curbside delivery only. Since the natural variation in texture, density, grain, color,
tone and shade of wood is unavoidable; Seller does not guarantee the texture, color, tone or shade of
the wood: nor does seller guarantee the colorfastness of wood or against peeling, chipping, cracking or
scratching. Note: Unfinished wood is subject to warping; all wood surfaces must be sealed before
placing cellar into service. Improper repair or placement of the unit will void the warranty. Any third
party repair facility must be pre-approved in writing by Seller, before providing replacement parts under
warranty. IL Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the
date of sale. Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units
is 90 days from your dated invoice and 30 days for thermoelectric units (parts for function only, not
cosmetic defects). These units are refurbished and sold as is; Purchaser assumes risks to the quality and
performance of goods and assumes the costs of all necessary service or repair not covered herein.
Element Grills (via Element Products LLC), grills have a 1 year parts warranty and a thirty day limited
parts warranty on grill accessories. Warranty period is from the date of sale (not from shipping, delivery,
nor installation).
Storage Fees: When having an item serviced by a Vinotemp service technician at the Vinotemp
warehouse, Purchaser agrees to pick up their repaired item or make arrangements for return shipping
within a 60-day period once they have been notified by Vinotemp through phone call, email, or letter
that their unit is ready for pick up. If the item remains in the Vinotemp warehouse after 60 days but no
longer than 120 days, the Purchaser will incur additional storage fees of 2%. After 120 days in storage,
the item will become property of Vinotemp. All completed cabinetry, racking, or other custom work
must be picked up or shipped within a period of 14 days after Vinotemp has notified the Purchaser by
phone call, email, or letter. Any completed cabinetry, racking, or other custom work stored longer than
14 days will incur an additional storage fee. After 120 days, the product will become property of